Forum Replies Created

Viewing 30 posts - 12,151 through 12,180 (of 67,591 total)
  • Author
    Posts
  • in reply to: Image and video gallery with zoom facility #1337409

    Hi,

    Thank you for the update.

    wp-image-zoooom is good option but unfortunately its not working in gallery of enfold theme

    The plugin is not integrated in the theme, so it is not going to work in any of the builder elements without significant modification. Unfortunately, making the plugin compatible with the theme is beyond the scope of support. It should still work if the image or html element is manually created using a code or text block. You may need to hire a freelance developer or contact our partner (Codeable) to help you further with this.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Bug report with last update #1337407

    Hi,

    Thank you for the update.

    I scanned all the website and big-prev-fake can be found as a div class in all pages using gallery.

    We cannot find the class name in any of the gallery files (js, php, css). Are you sure that you actually check the file? Did you toggle the Performance > File Compression settings after deactivating the plugins? Please keep the file compression and cache plugin disabled, then we will check the site again.

    Best regards,
    Ismael

    in reply to: Team Member Shortcode does not work anymore #1337406

    Hey Michael,

    Thank you for the inquiry.

    The plugin is probably applying the same value to the src attribute for every team member shortcode. Unfortunately, we cannot confirm this without checking the plugin. Would you mind directing us to the code in the plugin that generates the team member shortcode?

    Best regards,
    Ismael

    in reply to: Changing fullwidth break point for columsn #1337404

    Hi,

    ) now collapse into 1 column and are reduced to 20% in width.

    You may need to change this css code a bit to adjust the width of the columns and make sure that it doesn’t collapse into a single column.

    @media only screen and (min-width: 501px) {
      .responsive #top #wrap_all #footer .av_one_fourth {
        margin-left: 6%;
        width: 20.5%;
        float: left;
      }
    }
    

    Replace it with:

    @media only screen and (min-width: 501px) {
      .responsive #top #wrap_all #footer .av_one_fourth {
        margin-left: 6%;
        width: 20.5%;
        float: left;
        clear: none;
      }
    }
    

    We just added the float and clear css properties.

    Best regards,
    Ismael

    in reply to: Lightbox for Blog Post Element #1337402

    Hey spooniverse,

    Thank you for the inquiry.

    This option is not available out of the box, but it is possible. Unfortunately, creating this kind of functionality is beyond the scope of support. You may need look for external help such as hiring a freelance developer.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Disable Maintenance Mode for subscriber or new user role #1337399

    Hey emilconsor,

    Thank you for the inquiry.

    The capabilities of the user role can be adjusted manually but there is a plugin that should allow you to do this without touching any code. Please check the following plugin.

    // https://wordpress.org/plugins/user-role-editor/

    Best regards,
    Ismael

    in reply to: Bug report with last update #1337226

    Hey koomo,

    Thank you for the inquiry.

    The duplicate image is from another container with the class name “big-prev-fake”. The theme doesn’t generate this container, so it is probably created by a plugin or a custom script. Did you install an image zoom plugin or any plugin related to images?

    We also found this error in the console.

    Uncaught TypeError: $.avia_utilities.supports is not a function
        at avia_hover_effect (avia.js?ver=1642143592:21:42)
        at Object.$.avia_utilities.avia_ajax_call (avia.js?ver=1642143592:6:29)
        at HTMLDocument.<anonymous> (avia.js?ver=1642143592:3:43)
        at e (jquery.min.js:2:30038)
        at t (jquery.min.js:2:30340)
    external_api.js:1 Uncaught SyntaxError: Unexpected token '<'
    

    Do you have any idea which plugin loads the external_api.js file? We can’t access it because of the CDN rules.

    Best regards,
    Ismael

    in reply to: Image and video gallery with zoom facility #1337225

    Hey calcuttadioceseonline,

    Thank you for the inquiry.

    The theme does not have this option by default but there is a lot of gallery plugin in the repository that has this option. Please check the following links.

    // https://wordpress.org/plugins/wp-image-zoooom/
    // https://wordpress.org/plugins/search/zoom+image/

    Best regards,
    Ismael

    in reply to: "developer" tab missing in advanced layout builder #1337223

    Hi,

    Sure thing. Let us know if you need anything else. Thank you for your patience.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Alright. Glad it is fixed. Please feel free to open another thread if you need anything else. We’ll close this now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Impossible to edit/add/change a page. #1337220

    Hi,

    Thank you for the info.

    The login token above already expired, so we were not able to edit the test page. Please generate a new login token with a longer expiration. For the meantime, try to edit the original page, look for the shortcode field, copy the shortcodes there and paste it back to the test page. We will try to check it again.

    Best regards,
    Ismael

    in reply to: AV FONT ICON – displaying in all text boxes? #1337219

    Hi,

    Thanks for following up.

    The checkmarks in that page or portfolio item are emojis, not the icon shortcode. Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: Remove blank space below logo/partner element #1337217

    Hey Markus,

    Thank you for the inquiry.

    The extra space is actually a part of the content slider. Did you add this css code?

    #top .avia-content-slider {
        min-height: 550px;
    }
    

    It sets the height of the slider to 550px minimum.

    Best regards,
    Ismael

    in reply to: submenu font weight #1337216

    Hey Tilman,

    Thank you for the inquiry.

    It is not possible to change the font weight because the current font (Arial Black) has no other variations. You have to select a different font with different font weight options, then use this css code to define the font weight of the sub menu items.

    #av-burger-menu-ul .sub-menu li a .avia-menu-text {
        font-weight: 400 !important;
    }
    

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: change the color of a highlighted menu item #1337212

    Hi,

    Awesome! Closing. Have a nice day.

    Best regards,
    Ismael

    in reply to: Lazy Loading Question #1337211

    Hi,

    Thank you for the update.

    The loading attribute is probably added automatically because WordPress enables lazy loading by default. If you want to disable this feature, you can add this filter in the functions.php file.

    add_filter( 'wp_lazy_loading_enabled', '__return_false' );
    

    You can also try and enable the Code Editor in the Options panel and remove the loading attribute manually. Please check the screenshot in the private field.

    UPDATE: Looks like the lazy loading option in the theme also toggles the default lazy loading feature by using the same filter above, so you don’t have to add it. Just toggle the lazy loading option in the Performance panel. Let us know if you are able to edit the image block manually.

    Best regards,
    Ismael

    in reply to: Some Accordion Colors Not Working Correctly #1337210

    Hey advteksol,

    Thank you for the inquiry.

    1.) The following css modification overrides the toggler color settings, which is why the toggler text doesn’t switch to white on hover. Please locate the css and remove it.

    .toggler {
        color: #719430!important;
    }
    

    2.) It is actually faded out on hover, which is the default style of the toggler on hover. If you want to adjust it, you can use this css code.

    .main_color .toggler:hover {
        background: #56751b !important;
        opacity: 1;
    }
    

    Best regards,
    Ismael

    in reply to: Using Magnific Popup modal stop working #1337207

    Hi,

    Thank you for the update.

    Did you set jQuery to load in the footer? The script is not working because it is loaded before jQuery. To fix it, we replaced wp_head with wp_footer and adjust the hook priority to ensure that it loads after the library. Please make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    in reply to: Background images aren't showing up on mobile devices. #1337206

    Hi Jacob,

    Would you mind providing a screenshot of the page? Please use imgur or dropbox for the screenshot. We still can’t reproduce the issue on our end. The background images in the cells are displaying correctly on mobile view.

    Best regards,
    Ismael

    in reply to: Couple Issues with Enfold Install #1337205

    Hey acscreativenew,

    Thank you for the inquiry.

    Have you tried deactivating the plugins temporarily? Please set the installation to debug mode and enable the logs so that we can check for errors.

    // https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    We tried to access the site but the login account above does not exists (see private field). Please provide a valid account.

    Best regards,
    Ismael

    in reply to: Enfold account #1337204

    Hi,

    We usually recommend Codeable, one of our partners for custom modifications and for adding new features in the theme, but you can also visit Upwork. You can contact Codeable directly using the form in this page.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Advanded Layout Editor for The Events Calendar #1337203

    Hi Mike,

    Thanks for the update.

    Can we get access to the site using the other account? Please provide the info in the private field. We may have to deactivate the plugins temporarily while testing the site. Is that alright?

    Best regards,
    Ismael

    in reply to: Sidebar Navigation drops below Color Section #1337202

    Hey netfinity,

    Thank you for the inquiry.

    You may need to disable the default sidebar on that page and use columns plus a Widget Area element to recreate a sidebar. Unfortunately, full width elements will always push the sidebar underneath because the sidebar is rendered or placed after the content in the document.

    Best regards,
    Ismael

    in reply to: Events Calendar Display Error #1337201

    Hey bimsenfold,

    Thank you for the inquiry.

    The theme actually overrides the single event template, so what you see is the template modification from the theme with the event meta information displayed on the left. If you want to disable the template modification, just add this code in the functions.php file.

    remove_action( 'tribe_events_template', 'avia_events_template_paths', 10, 2 );
    

    You can also declare the avia_events_template_paths function again to negate the override.

    function avia_events_template_paths( $file, $template ) {
         return $file;
    }
    

    Best regards,
    Ismael

    in reply to: Privacy policy multilingual #1337200

    Hi,

    For the privacy button, we already mentioned that the order of the buttons is important in this case because we are using the nth-child selectors to target them. Please make sure that the first two buttons are for the BG language and the next two for TR, then use this css code.

    html[lang="bg-BG"] #top .avia-cookie-consent .avia-cookie-link-btn:nth-child(1), html[lang="bg-BG"] #top .avia-cookie-consent .avia-cookie-link-btn:nth-child(2) {
      display: inline-block;
    }
    
    html[lang="tr-TR"] #top .avia-cookie-consent .avia-cookie-link-btn:nth-child(3), html[lang="tr-TR"] #top .avia-cookie-consent .avia-cookie-link-btn:nth-child(4){
      display: inline-block;
    }

    Make sure that this css code is added as well to toggle the initial display of the buttons.

    #top .avia-cookie-consent .avia-cookie-link-btn {
      display: none;
    }
    

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Sidebar not showing up on WooCommerce category page #1337197

    Hi,

    It is still not working on our end. We tried both TLS and insecure connections. There might be a country or address restrictions to the FTP account. Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: slider not being translated #1337195

    Hi,

    Thank you for the info.

    Looks like you haven’t updated the title of the translated portfolio items, which is why they still display in the original language. Please check the screenshot of the EN portfolio items in the private field. The titles are still in ES.

    Best regards,
    Ismael

    in reply to: Support registration #1337194

    Hi,

    Glad to know that your forum account is now working. Regarding the table issue, please provide a link to the thread so that we can review it. We cannot find the thread in your account.

    You can use a different element in place of the current one on mobile view by toggling the elements’ Advanced > Responsive Settings > Element Visibility options. So what you want to happen here is that the table should only display on desktop view and another element for mobile view or for smaller screens.

    Best regards,
    Ismael

    in reply to: Animate Color Section #1337192

    Hi,

    Thank you for the update.

    The background is animating on our end. Please make sure to purge the cache before testing the page, or switch to incognito mode to refresh the stylesheets.

    Best regards,
    Ismael

    in reply to: Changing fullwidth break point for columsn #1337191

    Hi,

    Thanks for the update.

    Please edit the footer page, move all of its content inside a color section, use “footer” as the color section’s custom ID attribute value in the Advanced > Developer Settings panel, then use the same css code above. This should adjust the breakpoint of the columns inside the color section.

    Best regards,
    Ismael

Viewing 30 posts - 12,151 through 12,180 (of 67,591 total)