Forum Replies Created

Viewing 30 posts - 12,061 through 12,090 (of 67,434 total)
  • Author
    Posts
  • in reply to: Fonts Problem #1336871

    Hi,

    Thank you for the update.

    The font is already loaded in the site but it has to be applied manually to the heading element. To apply it on an h1 element for example, try to use this css code.

    #top #wrap_all .header_color h1, #top #wrap_all .main_color h1 {
        font-family: "adobe-caslon-pro";
    }

    This is where the font file is loaded.

    // https://use.typekit.net/nfs3fno.css

    Best regards,
    Ismael

    in reply to: Button too big in blog page #1336868

    Hi,

    Thank you for the update.

    According to Mike, you have to find and remove the custom css code above to change the button back to its default appearance. They were probably added in the Quick CSS field.

    Best regards,
    Ismael

    in reply to: Fonts still loaded from Google #1336843

    Hey hasbeat,

    Thank you for the inquiry.

    One can upload as many fonts as you want in the import/export – fonts will be still loaded by gstatic.

    Did you select the uploaded font in Enfold > General Styling > Fonts panel? The theme will not automatically load the uploaded fonts if they were not selected or activated. Please check the font settings. You may also have to temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache.

    Best regards,
    Ismael

    in reply to: Impossible to edit/add/change a page. #1336842

    Hey Daniele,

    Thank you for the inquiry.

    We cannot find the accordion element in the page (shown in the 2nd screenshot). Did you remove it?

    The issue probably occurs because there are html in the builder elements that do not have a proper closing tag, which could break the layout of the page and remove the following builder elements.

    Best regards,
    Ismael

    in reply to: Display problems #1336840

    Hey Veronika,

    Thank you for the inquiry.

    Where can we see the issue? Please provide a direct link to the page or post so that we can check it. We cannot find the post shown in the short clip and it is quite blurry, so we cannot read the URL field.

    Best regards,
    Ismael

    in reply to: Margin on grid row #1336837

    Hi,

    The same css code should work on Safari. Make sure to keep the file compression settings disabled while editing the site and please do not forget to purge the cache.

    Best regards,
    Ismael

    in reply to: AV FONT ICON – displaying in all text boxes? #1336836

    Hi,

    Thank you for the update.

    Are you expecting the icon shortcode to display as an actual icon in the builder? That is not how it works, unfortunately. The text block will render the shortcode as is in the builder and only render the actual element in the front end. If you don’t want to see the shortcode in the builder, try to replace the text block with a code block element.

    Best regards,
    Ismael

    in reply to: Problems with Seopressor #1336825

    Hi,

    Thank you for the info.

    That element is a part of the block editor, not the theme. Are you using the block editor in any of your posts or pages? If you are not using the new block editor, you can revert back to the classic editor by adjusting the Enfold > Theme Options > Select your editor settings.

    Best regards,
    Ismael

    in reply to: Shop Description translation? #1336821

    Hi,

    Thank you for the info.

    Did you change the login URL? We cannot access the login page using the default URL (wp-login or wp-admin). Please post the custom login URL in the private field.

    You can use the Say What? plugin to add translations for custom strings or text.

    // https://wordpress.org/plugins/say-what/

    Best regards,
    Ismael

    in reply to: show events in blog loop #1336818

    Hey Tobias,

    Thank you for the inquiry.

    You have to edit the Blog Posts element and set the Content > Select Entries > Do you want to display blog posts? settings to the second option (custom taxonomies). Make sure that the Tribe Events Cat taxonomy is selected to display event items.

    Best regards,
    Ismael

    in reply to: Blog posts block, grid view #1336816

    Hi,

    Thank you for the update.

    Did you create a site backup? Try to manually upload the enfold-child folder in the wp-content > themes folder, then activate it in the Themes panel. You may need to extract it from the zip file first.

    Best regards,
    Ismael

    in reply to: Margin on grid row #1336814

    Hi,

    Thank you for the screenshot.

    Adding this css code should help with the height issue.

    @media only screen and (max-width: 989px) {
        .responsive #top #wrap_all .av-flex-cells .no_margin {
            height: 100% !important;
            overflow: hidden;
        }
    }
    

    If the same css media query already exists, you can just copy the css rule within and place it inside the current css media query.

    Best regards,
    Ismael

    in reply to: Video not Formating #1336813

    Hi,

    Thank you for the update.

    The password for the username above is incorrect according to the login error. Please check the info carefully or provide another admin account. Did you manually set the Styling > Background Video > Video Aspect Ratio settings of the color section? Please try to set it back to the default aspect ratio value, which is 16:9.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can manually define the size of the menu item background with the following css code.

    li#menu-item-1464 {
        background-size: 40px;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Fonts Problem #1336811

    Hey Veronika,

    Thank you for the inquiry.

    Did you upload the font using the Custom Font Manager in the Enfold > Import/Export panel? Please note that this feature is intended for Google Fonts, so font files from other sources may not work correctly. You may need to use the @font-face rule for the Caslon Pro font and apply it to the heading elements manually with custom css.

    // https://css-tricks.com/snippets/css/using-font-face-in-css/

    Best regards,
    Ismael

    in reply to: Background images aren't showing up on mobile devices. #1336805

    Hey Hurricane,

    Thank you for the inquiry.

    Looks like you’ve managed to fix the background issue by adding a whitespace element inside the grid row cells. All background images in the home page displayed correctly on mobile view when we checked. If you need more help, please let us know.

    Best regards,
    Ismael

    in reply to: Sidebar not showing up on WooCommerce category page #1336802

    Hi,

    Thank you for the update.

    Unfortunately, the FTP account above is not working. Please check it carefully or provide another login account, and make sure to place it the private field.

    Best regards,
    Ismael

    in reply to: slider not being translated #1336801

    Hi,

    Thank you for the clarification.

    The screenshots are not accessible and we cannot access the dashboard using the URL above. For some reason, we get a 403 forbidden error (see private field). Did you change the login URL?

    Best regards,
    Ismael

    in reply to: Timeouts and spinning wheel #1336800

    Hi,

    Thank you for the update.

    Is the issue only happening on specific pages? The editor seem to be loading properly on a few pages that we edited. We did not encounter any timeouts or issues. Please check the screenshots in the private field.

    Best regards,
    Ismael

    in reply to: Angular to Enfold Transition #1336794

    Hi,

    Do you know of some ‘function’/’feature’ in Angular that we could use to ‘get around’ the Avia javascript ‘issue’?

    The issue in the script that we mentioned above has to be fixed. You have to hire someone to update the Angular theme and make it compatible with the latest version of WordPress and of jQuery.

    If you have more questions about Enfold, please feel free to open another thread. We will close this one for now.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Optimising Masonry Gallery #1336508

    Hi,

    Thank you for the access.

    We adjusted the code in the functions.php file a bit.

    
    function ava_custom_script() { ?>
        <script>
            (function($) {
                $(".slide-entry").on("click", function(e) {
    				e.preventDefault();
    				var link = $(this).find(".slide-image").attr("href");
    				window.location.href = link;
                });
            })(jQuery);
    	</script>
        <?php
    }
    add_action('wp_footer', 'ava_custom_script');

    You may need to add this css code to adjust the mouse cursor to pointer when hovering the articles.

    .slide-entry {
    	cursor: pointer;
    }
    

    Best regards,
    Ismael

    in reply to: Toggle Name #1336506

    Hi,

    Glad it worked. But there might be an invalid css code somewhere in that field that requires fixing. Please feel free to open another thread if you need anything else. We will close this for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Change Fontsize of Masonry-Gallery #1336503

    Hi,

    Alright! We will close the thread now. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Toggle Name #1336500

    Hi,

    Thank you for the info.

    There might be a missing closing bracket somewhere in the css code. Please make sure that all css media queries and css rules are closed properly. To fix the issue temporarily, try to move the css code at the very bottom the Quick CSS field. Or post the login details in the private field so that we can check the css.

    Best regards,
    Ismael

    in reply to: Customize visualization for desktop #1336498

    Hi,

    Thank you for the clarification.

    Try to add three 1/3 columns in a single row, move the video inside the second column, then edit the Advanced > Responsive Settings > Element Visibility of the first and third columns. You can set them to only display on desktop and hidden on mobile view. This should limit the width of the video on desktop view and display it as is on smaller screens.

    Best regards,
    Ismael

    in reply to: Sidebar not showing up on WooCommerce category page #1336496

    Hi,

    Thank you for the update.

    The site is now accessible but we cannot yet figure out why the sidebar is not displaying in the product category pages. Can we access the file server? We would like edit the taxonomy-product_cat.php file template and maybe override and place it in the child theme directory. Please post the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: YOAST Breadcrumbs Integration in 2022 (Enfold v4.8.x) #1336492

    Hey Chris,

    Thank you for the inquiry.

    You can try this code in the functions.php file to override the default breadcrumb with Yoast breadcrumb.

    // https://pastebin.com/2HHVQ9bs

    This is based on this documentation.

    // https://yoast.com/help/implement-wordpress-seo-breadcrumbs/

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    The page above no longer exists, so we created another test page (see private field) and added the masonry element to it. The element seems to be working correctly but there is only one entry in it. Would you mind providing a screenshot of the issue?

    Best regards,
    Ismael

    in reply to: Cookiefenster ist bei mobiler Ansicht abgeschnitten #1336484

    Hi,

    We cannot reproduce the issue on our end. The popup container scrolls down to the very bottom and we are able to access the very last tab or toggler without any issue. We provided a screenshot in the private field.

    If you want, we can adjust the height of the popup container to make the privacy tabs more accessible. Please add this code in the Quick CSS field.

    .av-inline-modal {
        max-height: 95vh;
        overflow: auto;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Wrong menu item is highlighted #1336482

    Hi,

    Thank you for following up.

    the Services menu item is highlighted!

    Would you consider adding a “Home” menu item in the main menu? We tried to edit some of the scripts that adds the current-menu-item class name to the menu items but the issue persists. To prevent the current menu item from displaying in the home page, we temporarily added this css code in the Quick CSS field.

    .home .avia-menu-fx {
        display: none;
    }

    Not sure why this slider is not displaying.

    The mobile slider is displaying properly on our end. Where are you testing it?

    Best regards,
    Ismael

Viewing 30 posts - 12,061 through 12,090 (of 67,434 total)