Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1320806

    Hallo,
    I have problem with video link in Fullwidth Easy Slider.
    Last months it worked well, but last weeks it dosnt work.
    My page is there: https://www.hradynamalsi.cz/tvrz-ticha/

    Is there any change in new updates, or what is wrong, can you help me?
    In private content is admin entry to my page.

    Thanx.

    #1320880

    Hey Vlad-im-ir,

    Thank you for the inquiry.

    This issue has been fixed in the latest version of the theme. Please upgrade the theme from version 4.7 to 4.8.6.1, then toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards. Let us know if that helps.

    Best regards,
    Ismael

    #1322058

    Hallo, thanx for reply.
    But my 6months support expired this month (15.9.), and I forgot make undate in August, when it was possible..:(
    What to do now?
    Thanx
    Vlad

    #1322134

    Hi,

    Thank you for the update.

    You can still update the theme even without the support add-on. Just make sure that you have a valid Envato token, or that you still have access to the Envato account. Please check the following documentation to learn more on how to generate a token and how to update the theme properly.

    // https://kriesi.at/documentation/enfold/theme-registration/
    // https://kriesi.at/documentation/enfold/theme-update/

    You can also update the theme manually via FTP if the automatic update via the theme options is not available. Just check the documentation update for more info.

    Best regards,
    Ismael

    #1322480

    Thanx, I found it!
    Nice
    Vlad

    #1322576

    Hi,

    Great, I’m glad that you found it. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1322637

    Hallo, video is working well. Thanx!

    #1322731

    Hi,

    Great, I’m glad to hear that. Should we close this thread for now then?

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.