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Viewing 30 posts - 11,971 through 12,000 (of 67,434 total)
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  • in reply to: Update to version 4.8.9 does not appear #1337625

    Hi,

    Alright. Please do not hesitate to open another thread in case you encounter another issue with the theme. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Mobile sticky header #1337624

    Hey Jan,

    Thank you for the inquiry.

    One of the reasons why sticky header is not implemented on mobile devices because users can now easily navigate back to the top of the page just by tapping the top edge of their device twice, so there is no need for the mobile menu to scroll with the content. This feature is available on both Android and iOS devices. Sticky headers also take a lot of space, which further limits the viewing area on smaller devices, but if you really need a sticky header, we can use some css modification. An example can be found in the following thread.

    // https://kriesi.at/support/topic/sticky-mobile-menu-error-in-code/#post-1325717

    Best regards,
    Ismael

    in reply to: Expiry Date for Portfolio #1337622

    Hi,

    You’re welcome! Glad we could be of help. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cant load Fonts in Safari #1337477

    Hi,

    this Fonts are not correct. It should be the Acrobat-Font for Headline for Example.

    I thought that you are using the Akrobat-Black font because that is the font that is currently applied to the heading elements. This is the css code that is currently active or that is currently used for the heading elements.

    h1, h2, h3, h4, h5, h6 {
        font-family: "Akrobat-Black" !important;
    }
    

    The same font is shown in the screenshot above. You may need to adjust the css a bit.

    Best regards,
    Ismael

    in reply to: Team Member Shortcode does not work anymore #1337474

    Hi,

    Thank you for the info.

    But if that was the problem, it would never have worked, would it?

    The element will still render even if they contain the same image. Regarding this line..

    foreach ( $rows as $row ) {
    

    Where do you get the value of $rows? Have you tried checking if the “bild” item in each row actually contains a different image or value?

    Best regards,
    Ismael

    in reply to: Skip certain portfolio entries in post navigation #1337470

    Hi,

    No problem! Glad it worked. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Disable Maintenance Mode for subscriber or new user role #1337469

    Hi,

    If you are using the default maintenace mode option in the theme, the user should have the “edit_published_posts” capability, so that might be a problem. You will find this condition in the themes/enfold/includes/class-avia-custom-pages.php file around line 305 inside the handler_maintenance_mode function.

    	if( is_user_logged_in() && current_user_can( 'edit_published_posts' ) )
    			{
    				return $template;
    			}
    

    Best regards,
    Ismael

    in reply to: Disable Maintenance Mode for subscriber or new user role #1337468

    Hi,

    Thank you for the update.

    Which maintenance mode plugin are you using? The maintenance mode probably allows user roles with higher capabilities, probably that of an admin which full access to the dashboard, so what you are trying here might not be possible without directly editing the maintenance plugin’s conditions. Unfortunately, that is beyond the scope of support. Please contact the plugin authors for additional info.

    Best regards,
    Ismael

    in reply to: Lazy Loading Question #1337463

    Hi,

    Thank you for the info.

    As you can see, there is no way to remove the loading attribute manually as it’s added by Enfold.

    We don’t really think that is the case. We created a new page on our installation, added an Image block but we are not getting the loading attribute even when the lazy loading option is enabled in the theme options. Please check the screenshot in the private field.

    Did you check your plugins? There might be a lazy loading option in one of your plugins that adds the loading attribute to the Image block. You can disable the Lazy Loading option temporarily and see if the Image block attribute changes.

    Best regards,
    Ismael

    in reply to: Couple Issues with Enfold Install #1337458

    Hi,

    Thanks for the update.

    That page has the social share element on it. If i remove that

    It is definitely an issue with the social share element. Did you use a social plugin for that, or are you using the default social share element in the builder? Please try to update the theme to version 4.8.9.

    Best regards,
    Ismael

    in reply to: Help Building A Section #1337456

    Hey navindesigns,

    Thank you for the inquiry.

    The grid row element is a full width element without an inner container, margins and borders, so that is to be expected. It is not the same as the color section, which wraps the element inside an inner container with a defined width, which can be set in the Enfold > General Layout > Dimensions > Maximum Container width field.

    If you want to limit the width of the grid row, try to use this css code.

    .av-layout-grid-container {
        max-width: 1310px;
        margin: 0 auto;
    }
    

    The max-width value above should be same as the Maximum Container width to align it perfectly with the existing color sections.

    Best regards,
    Ismael

    in reply to: Bug report with last update #1337453

    Hi,

    Thank you for the update.

    And it works.

    Odd. I cannot find the same code on 4.8.8.2. Have you tried enabling the WP Rocket plugin again? The old scripts and stylesheets were probably still in used because of the file compression but since it is now disabled, the latest ones are now used. You can try to enable the cache plugin again.

    Best regards,
    Ismael

    in reply to: background color for conainer layerslider #1337447

    Hey schweg33,

    Thank you for the inquiry.

    You are probably seeing the default background of the main wrapper container. To adjust that background, you can use this css code.

    .html_stretched #wrap_all {
        background-color: #42a0b2;
    }
    

    Best regards,
    Ismael

    in reply to: Some Accordion Colors Not Working Correctly #1337443

    Hi,

    OK thank, that helps.

    Yes, that should be possible. Try to use this css code to revert the toggle icon back to default.

    .av-minimal-toggle .toggle_icon {
        border-style: solid;
        border-width: 1px;
        margin-top: -8px;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Scroll postion one page mobile #1337440

    Hey niclasg,

    Thank you for the inquiry.

    Using this filter in the functions.php file should adjust the scroll position on mobile view.

    function avf_header_setting_filter_mod($header) {
            if(!wp_is_mobile()) {
    	    $header['header_scroll_offset'] = $header['header_scroll_offset'] - 100;
            }
    	return $header;
    }
    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);

    Please make sure to purge the cache after adding the code.

    Best regards,
    Ismael

    in reply to: Make Color-section sticky and shrinking #1337424

    Hey InTraHealth-Envold,

    Thank you for the inquiry.

    You might have to move the search bar in a widget, then follow the instructions in the following documentation in order to place that same widget within the header.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    This way, you don’t have to add any customization aside from a few css to make the search bar sticky same as the header.

    You can also try this premium plugin if you don’t want to use move the search element inside a widget.

    // https://wpsticky.com/

    Best regards,
    Ismael

    in reply to: Skip certain portfolio entries in post navigation #1337423

    Hey emilconsor,

    Thank you for the inquiry.

    Yes, this should be possible with this filter.

    add_filter("avf_post_nav_settings", function($settings) {
        $settings["excluded_terms"] = array(1, 2, 3);    
        return $settings;
    }, 10, 1);

    This will exclude items that belong to the categories with the ID 1, 2 and 3.

    Best regards,
    Ismael

    in reply to: Events Calendar Display Error #1337422

    Hi,

    Thank you for the update.

    Glad to know that the first option worked. Regarding the button, it doesn’t look like an issue with the theme, but you can try and disable the css files that the theme is using to override the single view layout. Please add this in the functions.php file.

    
    function avia_events_register_assets( $styleUrl ) {
    		return false;
    }
    

    Best regards,
    Ismael

    in reply to: Expiry Date for Portfolio #1337420

    Hey NadjaJacke,

    Thank you for the inquiry.

    This option is not available in the theme by default but you might be able to use a plugin to schedule an expiration for any post type. Please check this one.

    // https://wordpress.org/plugins/post-expirator/

    If you want to do it manually, you can use the wp_update_post function.

    // https://developer.wordpress.org/reference/functions/wp_update_post/
    // https://developer.wordpress.org/reference/functions/wp_insert_post/

    The “post_status” has to be reverted back to “draft”.

    Best regards,
    Ismael

    in reply to: Call Toggle from external Link #1337419

    Hey xela,

    Thank you for the inquiry.

    Are you trying to display or open a certain content after clicking anywhere in the map? This option is not available out of the box, but you might be able to use the same script that opens an inline content as popup. Please check the following thread for an example.

    // https://kriesi.at/support/topic/contact-form-popup-3/#post-992715

    Best regards,
    Ismael

    in reply to: Video not Formating #1337416

    Hi,

    Thank you for following up.

    We saved the content of the home page as template and apply it on a temporary page (see private field). We then removed the content of the first color section with the video and it seems to have helped with the issue. The background is now displaying correctly. Did you add any html tags in the content? Please make sure that all html tags are closed properly.

    Best regards,
    Ismael

    in reply to: Blog Featured Image crop and social share icons formatting #1337412

    Hey erictuvel,

    Thank you for the inquiry.

    The maximum height of thumbnail on blog overview pages without a sidebar is only 423px. This thumbnail is called “entry_without_sidebar”. The maximum size of this thumbnail is set to 1210x423px by default, but it can be adjusted in the Settings > Media panel. You have to install the Simple Image Sizes plugin first. The plugin has not been tested on the latest version of WordPress but it works just fine. Make sure to regenerate the thumbnails after adjusting the thumbnail size.

    Best regards,
    Ismael

    in reply to: Impossible to edit/add/change a page. #1337410

    Hi,

    Thank you for the update.

    We have checked the actual shortcodes in the page and it looks like the shortcodes starting from the section “Perché scegliere Venice Diving come centro per la tua formazione Istruttore Subacqueo PADI IDC?” is missing. This is why everything is removed once the page is updated. Unfortunately, we are not sure where it went. You may need to update page and recreate the missing content from scratch.

    Best regards,
    Ismael

    in reply to: Image and video gallery with zoom facility #1337409

    Hi,

    Thank you for the update.

    wp-image-zoooom is good option but unfortunately its not working in gallery of enfold theme

    The plugin is not integrated in the theme, so it is not going to work in any of the builder elements without significant modification. Unfortunately, making the plugin compatible with the theme is beyond the scope of support. It should still work if the image or html element is manually created using a code or text block. You may need to hire a freelance developer or contact our partner (Codeable) to help you further with this.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Bug report with last update #1337407

    Hi,

    Thank you for the update.

    I scanned all the website and big-prev-fake can be found as a div class in all pages using gallery.

    We cannot find the class name in any of the gallery files (js, php, css). Are you sure that you actually check the file? Did you toggle the Performance > File Compression settings after deactivating the plugins? Please keep the file compression and cache plugin disabled, then we will check the site again.

    Best regards,
    Ismael

    in reply to: Team Member Shortcode does not work anymore #1337406

    Hey Michael,

    Thank you for the inquiry.

    The plugin is probably applying the same value to the src attribute for every team member shortcode. Unfortunately, we cannot confirm this without checking the plugin. Would you mind directing us to the code in the plugin that generates the team member shortcode?

    Best regards,
    Ismael

    in reply to: Changing fullwidth break point for columsn #1337404

    Hi,

    ) now collapse into 1 column and are reduced to 20% in width.

    You may need to change this css code a bit to adjust the width of the columns and make sure that it doesn’t collapse into a single column.

    @media only screen and (min-width: 501px) {
      .responsive #top #wrap_all #footer .av_one_fourth {
        margin-left: 6%;
        width: 20.5%;
        float: left;
      }
    }
    

    Replace it with:

    @media only screen and (min-width: 501px) {
      .responsive #top #wrap_all #footer .av_one_fourth {
        margin-left: 6%;
        width: 20.5%;
        float: left;
        clear: none;
      }
    }
    

    We just added the float and clear css properties.

    Best regards,
    Ismael

    in reply to: Lightbox for Blog Post Element #1337402

    Hey spooniverse,

    Thank you for the inquiry.

    This option is not available out of the box, but it is possible. Unfortunately, creating this kind of functionality is beyond the scope of support. You may need look for external help such as hiring a freelance developer.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Disable Maintenance Mode for subscriber or new user role #1337399

    Hey emilconsor,

    Thank you for the inquiry.

    The capabilities of the user role can be adjusted manually but there is a plugin that should allow you to do this without touching any code. Please check the following plugin.

    // https://wordpress.org/plugins/user-role-editor/

    Best regards,
    Ismael

    in reply to: Bug report with last update #1337226

    Hey koomo,

    Thank you for the inquiry.

    The duplicate image is from another container with the class name “big-prev-fake”. The theme doesn’t generate this container, so it is probably created by a plugin or a custom script. Did you install an image zoom plugin or any plugin related to images?

    We also found this error in the console.

    Uncaught TypeError: $.avia_utilities.supports is not a function
        at avia_hover_effect (avia.js?ver=1642143592:21:42)
        at Object.$.avia_utilities.avia_ajax_call (avia.js?ver=1642143592:6:29)
        at HTMLDocument.<anonymous> (avia.js?ver=1642143592:3:43)
        at e (jquery.min.js:2:30038)
        at t (jquery.min.js:2:30340)
    external_api.js:1 Uncaught SyntaxError: Unexpected token '<'
    

    Do you have any idea which plugin loads the external_api.js file? We can’t access it because of the CDN rules.

    Best regards,
    Ismael

Viewing 30 posts - 11,971 through 12,000 (of 67,434 total)