Hey Alan,

Thank you for the inquiry.

Have you tried adding a “Custom HTML: Add a description” element or field type? Please check the screenshot below.

Best regards,
Ismael

Hey Valerie,

Thank you for the inquiry.

Where can check the issue? Please provide a screenshot using platforms like Savvyify, ImgBB, PostImages or Dropbox, then create a test page so we can inspect the elements.

Best regards,
Ismael

Hey furtivo,

Thank you for the inquiry.

We may need to log in to the site to properly investigate the issue. Please provide the login details in the private field and make sure that the Appearance > Theme File Editor is activated in case we need to check the theme files.

Best regards,
Ismael

Hi,

The column animations can be disabled under the Advanced > Animation tab. We created a copy of the home page, disabled all animations and added the following filter using the Code Snippets plugin (named “Enfold Header Scroll Offset”). This resolved the scroll issue.

Please make sure to purge the cache before checking the page (see private field).

function avf_header_setting_filter_mod($header) {
    $header['header_scroll_offset'] = $header['header_scroll_offset'] + 200;
    return $header;
}
add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);

Best regards,
Ismael

Hi,

Thank you for the update.

The page speed reports clearly point to the Revolution Slider as the cause of the LCP issue, so it’s definitely the reason for the decreased score. On the second site, you’ll notice there is no LCP issue because the Revolution Slider only contains static images, without moving parts or animations, unlike the first site, which uses complex slides and effects.

This is the LCP report — note the element sr7-module#SR7_31_1.

LCP request discovery
Optimize LCP by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loadingLCP
lazy load not applied
fetchpriority=high should be applied
Request is discoverable in initial document
sr7-module#SR7_31_1 > sr7-content > sr7-slide#SR7_31_1-130 > sr7-img#SR7_31_1-130-23

Fixing this LCP issue should significantly increase the overall score. We recommend reaching out to the plugin developers for additional information about the issue.

Best regards,
Ismael

Hi,

Thank you for following up.

The class name bluebox was added to the column inside the cell. Please correct this by moving the bluebox class to the cell element.

Best regards,
Ismael

Hey PhatJ,

Thank you for the inquiry.

Try to add a Custom CSS Class name (e.g., av-video-section-control) to the Color Section element by going to Advanced > Developer Settings, then add the following code to the functions.php file to pause the video on the last frame and prevent it from restarting.

function av_custom_script() {
    ?>
    <script>
    document.addEventListener("DOMContentLoaded", function () {
      const videos = document.querySelectorAll(".av-video-section-control video");

      videos.forEach(function(video) {
        video.removeAttribute("loop");

        video.addEventListener("ended", function () {
          video.currentTime = video.duration;
          video.pause();
        });
      });
    });
    </script>
    <?php
}
add_action('wp_footer', 'av_custom_script');

This should help: https://kriesi.at/documentation/enfold/add-custom-css/

Best regards,
Ismael

Hey sky19er,

Thank you for the inquiry.

Try to set a minimum height for the dropdown container using this css:

.tribe-common--breakpoint-medium.tribe-events .tribe-events-c-subscribe-dropdown {
    min-height: 300px;
}

Best regards,
Ismael

Hey Diana,

Thank you for the inquiry.

The Color Section element includes a z-index option, which can be adjusted to make sure the section containing the boxes displays above the first video. Please refer to the screenshot below.

Best regards,
Ismael

Hi,

Thank you for the login info.

We re-added the ava_auto_resize script in the functions.php file and adjusted the ID value in the is_page function so that the script runs on the homepage. This seems to have resolved the issue with the masonry layout as shown in the screenshot below.

Please make sure to purge the cache before checking the page, or switch to incognito mode. Let us know the result.

Best regards,
Ismael

Hey Sven,

Thank you for the inquiry.

The issue seems to be due to the addition of the Revolution Slider, which impacts the LCP (Largest Contentful Paint) score. We recommend hiding the default Revolution Slider on mobile view and display a more minimal replacement, like a static image or text.

The same slider also appears to be causing forced reflows, which can significantly affect performance. Unfortunately, we don’t have access to the Revolution Slider scripts, so we won’t be able to help directly with fixing this.

The server is responding well but there is a redirect on the first request which adds latency. This might be coming from a CDN or server configuration. You may need to contact your hosting provider or check redirect rules to resolve it.

Let us know if you need more info.

Best regards,
Ismael

Hi,

Thank you for the info.

The page is inaccessible because the test account is not a member, even when logged in. Please provide a member account so we can check the issue properly.

Best regards,
Ismael

Hey limedrop,

Thank you for the inquiry.

Try to adjust the z-index of the cell containing the blue box.

.responsive #top #wrap_all .flex_cell.av-3rcobvm-8d18db703327afb5e34a99a6bcf02d44 {
    z-index: 999;
    position: relative;
    overflow: visible;
}

Best regards,
Ismael

Hi,

Thanks for the update.

Try to adjust the values in this css code:

.page-id-516 li#menu-item-508 .avia-menu-text::after, .page-id-536 li#menu-item-508 .avia-menu-text::after, .page-id-553 li#menu-item-508 .avia-menu-text::after, .page-id-555 li#menu-item-508 .avia-menu-text::after {
    top: 32px;
    height: 2px;
    min-width: 167px;
    left: -10px;
    bottom: -9px;
}

Best regards,
Ismael

Hi,

Thank you for the links.

We added this code to the Quick CSS field.

#top .woocommerce-order-details .order-again {
    display: none !important;
}

Best regards,
Ismael