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Viewing 30 posts - 91 through 120 (of 66,206 total)
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  • in reply to: Pictures are not 4:3 they are 1:1 #1486953

    Hi,

    We added the filter in the functions.php file. To adjust the size of the shop thumbnails, you can configure the options in the Appearance > WooCommerce > Product Images panel.

    Best regards,
    Ismael

    in reply to: Button with ACF custom fields in Accordion is broken #1486951

    Hey Elena,

    Thank you for the inquiry.

    Unfortunately, you cannot directly add shortcodes with dynamic content in the Accordion item or any element with a text field. Dynamic content will only work in designated fields marked with the database icon, and you cannot combine them with shortcodes. Hope this clear things up a bit.

    Best regards,
    Ismael

    in reply to: Swipe on lightbox, seems not to be working properly #1486915

    Hey Angelo,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end, but you can try adding this css code to prevent the lightbox container from moving during swipe.

    #top .mfp-wrap {
        overflow: hidden;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Google Analytics loaded in footer #1486914

    Hey dburton77,

    Thank you for the inquiry.

    It’s not necessarily required for the tracking code to be placed in the header, but if that’s what you need, you can add this code to the functions.php file.

    function ava_move_tracking_code_to_head() {
        remove_action( 'wp_footer', 'avia_print_tracking_code', 10000 );
        add_action( 'wp_head', 'avia_print_tracking_code', 10 );
    
    }
    add_action( 'init', 'ava_move_tracking_code_to_head', 20 );

    Best regards,
    Ismael

    in reply to: Accessibility Issue Timeline Element #1486913

    Hi,

    Thank you for the update.

    The filter above will simply replace the h4 tag with h3 in the timeline element, with no impact on performance or display, or very minimal at most. Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Plugin Conflict with Enfold Theme #1486912

    Hey RK,

    Thank you for the inquiry.

    Have you confirmed that the issue only happens with Enfold and not with the default WordPress themes? We may need to access the site to properly understand the issue. Please provide the login details in the private field.

    We also recommend reaching out to the plugin developer for additional information about the issue.

    Best regards,
    Ismael

    Hi,

    Why would Enfold not find and use the existing old dynamic/cached CSS and require the re-save process?

    Do the containers also share the same database? Please note that the theme relies on a database entry to generate the dynamic stylesheets and scripts. So, if each of your WordPress containers has its own unique database, a desync will likely occur in the shared uploads directory or volume from one of the WordPress instances. It will only work correctly on the instance where the theme options were saved last because that action triggers the file generation and saves the correct entry in the database in favor of the instance.

    Yes, the function avia_generate_stylesheet should regenerate the dynamic stylesheet, but we haven’t tested this on WP-CLI. You can try running it in each deployment to see if it correctly resolves the issue with the missing stylesheet.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    It might be due to the srcset attribute, which allows the browser to select different versions of the image from the available thumbnails based on the current screen size and the device’s DPI. DPI is an important point here, because the browser will not necessarily pick the smallest version on a small phone if the device’s DPI is around 2.5, for example. It will recalculate and compensate for the high-resolution screen and select a larger version of the image, in the case of the first slide, the original version of the image, which is 1335×1333px.

    https://html.com/attributes/img-srcset/

    Best regards,
    Ismael

    in reply to: Enfold generating errors from WP SMTP Mail plugin #1486908

    Hi,

    Thank you for the info.

    Have you tried using the contact form yourself? Do you receive the emails correctly every time? Try to do this every day at different intervals and see if you can trigger the “Spam message rejected” error from the SMTP server. If the issue doesn’t occur from your own use of the contact form, then it’s likely that the SMTP server is correctly doing its job — rejecting spam messages as actual spam.

    You can also reach out to your hosting or email provider to clarify the issue and request more information about what is causing the rejections.

    Best regards,
    Ismael

    Hey Ben,

    Thank you for the inquiry.

    The theme generates the avia-footer-scripts and dynamic stylesheets, merge them if necessary based on the current theme settings and loads them using default WordPress functions like wp_enqueue_script or wp_enqueue_style. However, the MIME type and content headers are entirely handled by your server (Apache, NGINX, etc.) when serving those files, not by WordPress or the theme. This issue is likely related to your server configuration or possibly one of your plugins modifying headers. We recommend forwarding this thread to your hosting provider — they might be able to help identify what’s causing the incorrect MIME type.

    An alternative is to disable the default file compression and use the compression features provided by your cache plugin, if available. You can also install dedicated compression plugins such as Autoptimize or BWP.

    Let us know if you need more info.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The cookie consent wrap is hidden on both sites when we checked. The browser seems to be creating a css rule that hides the cookie consent elements.

    .avia-cookie-consent-wrap {
        display: none !important;
    }
    

    We tried overriding it but it doesn’t work.

    .avia-cookie-consent-wrap {
        display: block !important;
    }
    

    The issue doesn’t occur on our own installation, so it’s probably caused by a plugin or a custom modification.

    (moved to private field)

    We may need to login to the site to further investigate the issue.

    Best regards,
    Ismael

    in reply to: Image next to the language selector #1486905

    Hey Antonio,

    Thank you for the inquiry.

    You can use this css code to position the image beside the language selector.

    #top .av_header_transparency #header_meta li.lang-item {
        padding-left: 30px;
    }
    
    #top .av_header_transparency #header_meta li.lang-item:before {
        content: url(https://39897976.servicio-online.net/wp-content/uploads/2025/07/mundo-3.png);
        position: absolute;
        left: 0;
        top: -5px;
    }
    

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Issues With Display of Transparent Header #1486904

    Hey NicomIT,

    Thank you for the inquiry.

    The header seems to be displaying correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur, or Dropbox.

    This is how it looks on our end:

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Sub-level menu does not open in a new tab #1486856

    Hi,

    Thank you for the update.

    You have to edit the parent item (Chi siamo) and disable the “Use as Mega Menu” option. Please check the screenshot below:

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can try this css code to move the handle to the right when enabled and to the left when disabled.

    #top .av-toggle-switch .toggle-track:before {
        right: 27px;
    }
    
    #top .av-toggle-switch input[type="checkbox"]:checked + .toggle-track:before {
        right: 0;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

    Best regards,
    Ismael

    Hey Hans Edgar Puth,

    Thank you for the inquiry.

    Since the purchase code has been lost, you will need to purchase another license in order to update the theme. With the current version, you will no longer be able to update the theme automatically via the dashboard, so you’ll need to upload the latest version to your server manually via FTP. Please check the documentation below.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Unfortunately, it’s not recommended to make modifications directly in the parent theme, and we can’t help you trace back the modifications you made. We recommend installing a child theme and moving all template modifications there.

    https://kriesi.at/documentation/enfold/child-theme/

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Sub-level menu does not open in a new tab #1486849

    Hey Marco,

    Thank you for the inquiry.

    Are you referring to the main menu? Please provide the site URL in the private field so we can check the issue further — a screenshot will also help.

    Best regards,
    Ismael

    in reply to: Launch a lightbox gallery with a button #1486848

    Hey woogie07,

    Thank you for the inquiry.

    Have you tried using an image URL as the link for the Button element? This should trigger the lightbox and open the gallery that includes the images on the page. Let us know if this works for you.

    Best regards,
    Ismael

    Hey tebitron,

    Thank you for the inquiry.

    You can use the avf_contact_form_autoresponder_mail to filter the content of the autoresponsder message.

    Example:

    add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { 
        $mail_array["Message"] = str_replace('true', 'Ja', $mail_array["Message"]);
        $mail_array["Message"] = str_replace('false', '', $mail_array["Message"]);
    
        return $mail_array;
    }, 10, 4);
    

    Let us know the result.

    Best regards,
    Ismael

    Hey onlineprodcontent,

    Thank you for the inquiry.

    The dynamic css will be generated during these instances: importing a demo, saving the theme options, updating a page or toggling the file compression settings. We recommend to toggle or temporarily disable the file compression upon deployment or resave the theme options to regenerate the required resources.

    Unfortunately, we can’t provide more details about the Docker setup because we’re not familiar with your compose settings. However, based on your description, each WordPress container is a clone of the original that shares the same volume, so it’s possible that a conflict occurs with the dynamic stylesheets. Are the WP containers accessible separately? Can you save the theme options for each container individually?

    Best regards,
    Ismael

    Hey ORC,

    Thank you for the inquiry.

    When the toggle has a color and the thumb or handle is positioned on the left, it means that it is enabled. If it’s gray and the handle is on the right, then it’s disabled.

    These toggles are disabled:

    View post on imgur.com

    These are enabled:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Open Sans ZIP #1486843

    Hey Alex,

    Thank you for the inquiry.

    The font seems to be displaying correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    If you need to adjust the letter spacing, try to add this css code:

    p {
        letter-spacing: 0.1em;
    }

    Result:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Tab section – Link a tab to a new page? #1486842

    Hey amyncuih,

    Thank you for the inquiry.

    There is no option for this by default, but you might be able to apply the link using a custom script. Unfortunately, this type of modification is beyond the scope of support.

    Please check the documentation below:

    https://www.w3schools.com/jsref/prop_loc_href.asp
    https://www.w3schools.com/jsref/met_element_addeventlistener.asp

    Best regards,
    Ismael

    in reply to: Featured image box #1486783

    Hi,

    Thank you for the update.

    We checked the site, but we haven’t yet figured out why the featured image option is missing. Please try to clone the site to a staging environment, then provide the WP and FTP login details so we can investigate further.

    Best regards,
    Ismael

    in reply to: Enfold Mobile Menu Will Not Update #1486782

    Hey Michael Canger,

    Thank you for the inquiry.

    The mobile menu seems to be displaying correctly on our end. Did you manage to resolve this? Please check the screenshot below.

    View post on imgur.com

    If the issue persists, please provide a screenshot using platforms like Savvyify, Imgur or Dropbox.

    Best regards,
    Ismael

    in reply to: Shop pages and product page – Sidebar on left #1486781

    Hey whdsolutions,

    Thank you for the inquiry.

    You can add this code to the functions.php file to override the default layout of the shop page.

    add_action( 'init', 'avia_woocommerce_sidebar_pos_left_cb' );
    
    function avia_woocommerce_sidebar_pos_left_cb() {
        remove_filter( 'avf_sidebar_position', 'avia_woocommerce_sidebar_pos', 10 );
    
        function avia_woocommerce_sidebar_pos_left( $sidebar ) {
            if( is_product() ) {
                $sidebar = 'sidebar_left'; 
            }
            return $sidebar;
        }
    
        add_filter( 'avf_sidebar_position', 'avia_woocommerce_sidebar_pos_left', 10, 1 );
    }

    Let us know the result.

    Best regards,
    Ismael

    Hi,

    There is no option to sort the order of the categories and will require modifications that are beyond the scope of support. You may need to use a third party sorting plugin such as FacetWP, but it will require some template modifications.

    https://facetwp.com/

    For this type of customization, you can contact Codeable.

    https://kriesi.at/contact/customization

    Thank you for understanding.

    Best regards,
    Ismael

    in reply to: GA4 blocking #1486779

    Hey dburton77,

    Thank you for the inquiry.

    Yes, you have to put the tracking code in the Enfold > Google Services > Google Analytics > Google Measurement ID field. This is the only way the theme can detect if the tracking script is present on the site and allow the privacy cookies to control it.

    Best regards,
    Ismael

    in reply to: Hierarchy for portfolio entries #1486778

    Hi,

    Great! Glad to know that his has been resolved. Please don’t hesitate to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

Viewing 30 posts - 91 through 120 (of 66,206 total)