Forum Replies Created

Viewing 30 posts - 91 through 120 (of 64,542 total)
  • Author
    Posts
  • in reply to: Low Contrast Accessibility Issue #1475208

    Hi,

    Thank you for the update.

    The contrast evaluation is possibly incorrect or there’s an error in the tool you’re using. White text on a completely black background (or vice versa) should have a contrast ratio of 21:1. (https://coolors.co/contrast-checker/ffffff-000000). You may need to either disregard this result or try using a different evaluation tool.

    Best regards,
    Ismael

    in reply to: Logo Centered Menu Right #1475207

    Hi,

    Thank you for the access.

    We adjusted the css code a bit. Please check this screenshot: https://imgur.com/a/YfWdBI1

    Best regards,
    Ismael

    in reply to: Extra large white spaces #1475206

    Hi,

    Thank you for the update.

    Did you install any security plugin? We’re getting this error in the home page.

    SyntaxError: unexpected token: identifier
        e https://xxxxxx.sandspas.com/:745
    lockdown-install.js:1:97687
    

    Please try deactivating the plugins temporarily, or clone the site to a staging environment so we can check it thoroughly.

    Best regards,
    Ismael

    in reply to: CLS problems en desktop #1475205

    Hey Maxime,

    Thank you for the inquiry.

    “Did you install any image lazy-loading plugin? Please try to deactivate it temporarily. You can also disable the Single Post Navigation in the Enfold > Blog Layout > Single Post Options panel. The navigation seems to contribute to the CLS issue.

    Best regards,
    Ismael

    in reply to: Website URL #1475130

    Hey hungniki,

    Thank you for the inquiry.

    Have you checked the configuration in the Settings > Permalink panel? Make sure the permalink structure doesn’t include the “page-2” path by default.

    Best regards,
    Ismael

    in reply to: Burger menu colour change on mobile with transparent menu #1475129

    Hey Acquarius26,

    Thank you for the inquiry.

    Try to include this css code to adjust the initial and scrolled color of the burger menu:

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      #top .header_color.av_header_transparency .av-hamburger-inner,
      #top .header_color.av_header_transparency .av-hamburger-inner::before,
      #top .header_color.av_header_transparency .av-hamburger-inner::after {
        background-color: #fff;
      }
    
      #top .header_color .av-hamburger-inner,
      #top .header_color .av-hamburger-inner::before,
      #top .header_color .av-hamburger-inner::after {
        background-color: var(--enfold-header_burger_color);
      }
    }

    Best regards,
    Ismael

    in reply to: Add Icon to a colored Menu Button #1475128

    Hey andreas_anselm,

    Thank you for the inquiry.

    You can use the Icon shortcode directly in the Navigation Label field. Example:

    
    [av_font_icon icon='ue854' font='entypo-fontello' style='' caption='' size='16px' position='left' color='' link='' link_dynamic='' linktarget='' title_attr='' sonar_effect_effect='' sonar_effect_color='' sonar_effect_duration='1' sonar_effect_scale='' sonar_effect_opac='0.5' animation='' id='' custom_class='' template_class='' av_uid='av-m5xinkob' sc_version='1.0' admin_preview_bg=''][/av_font_icon] Call Us
    

    Then add this css code to adjust the style of the button menu item:

    
    #top #header .av-menu-button>a .avia-menu-text {
       display: inline-block;
       line-height: 30px;
       border-radius: 4px;
    }

    Best regards,
    Ismael

    in reply to: Blog grid equal image sizes #1475127

    Hey Richard,

    Thank you for the inquiry.

    To avoid distorting the images, you can use the following css code instead:

    .slide-image {
      min-height: 223px;
    }
    
    .slide-image img {
      object-fit: cover;
      width: 100%;
      height: 100%;
      object-fit: cover;
      min-height: 223px;
    }

    Aside from using the css above, other solutions include uploading images with the same height and aspect ratio, or selecting a specific thumbnail in the Styling > Appearance > Preview Image Size settings if you’re using the Blog Posts element.

    Best regards,
    Ismael

    in reply to: Accessibility Issues #1475126

    Hey navindesigns,

    Thank you for the inquiry.

    The error is due to the slider element below the headline:

    <a href="https://bowl360astoria.nyc/" data-rel="slide-1" class="slide-image" title=""><span class="av-partner-fake-img" style="padding-bottom:76.666666666667%; background-image:url(https://xxxxxx.nyc/wp-content/uploads/2023/05/02-2.png);"></span></a>
    

    To fix it, make sure to apply Link Title > Link Title to each slide, then add this script in the functions.php file.

    function ava_custom_script_add_hidden_text()
    {
        ?>
        <script type="text/javascript">
            (function ($)
            {
                $(document).ready(function () 
                {
                    $('.slide-image').each(function () 
                    {
                        var $this = $(this);
                        var titleText = $this.attr('title');
                        if (titleText) 
                        {
                            var hiddenSpan = $('<span>', {
                                'class': 'visually-hidden',
                                'text': titleText
                            });
                            $this.append(hiddenSpan);
                        }
                    });
                });
            })(jQuery);
        </script>
        <?php
    }
    
    add_action('wp_footer', 'ava_custom_script_add_hidden_text', 9999);
    
    

    This will create a hidden span element inside the slide-image container.

    <a href="https://bowl360astoria.nyc/" data-rel="slide-1" class="slide-image" title="Visit Bowl 360 Astoria">
      <span class="av-partner-fake-img" 
            style="padding-bottom:76.666666666667%; 
                   background-image:url(https://xxxxx.nyc/wp-content/uploads/2023/05/02-2.png);" 
            aria-hidden="true"></span>
      <span class="visually-hidden">Visit Bowl 360 Astoria</span>
    </a>
    

    Best regards,
    Ismael

    in reply to: Low Contrast Accessibility Issue #1475125

    Hey navindesigns,

    Thank you for the inquiry.

    It might refer to other areas of the page, such as the headline “Welcome to Bowl 360 Ozone Park” in the first section with the background video. Have you tried removing this text? Which tool are you using to check the contrast?

    Best regards,
    Ismael

    in reply to: Logo Centered Menu Right #1475124

    Hi,

    I added that code but the header height looks the same. I even tried to adjust the padding number with no success.

    Where did you add the css code? Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings or post the login details in the private field so that we can check the theme options.

    Best regards,
    Ismael

    in reply to: Console Error: Refused to apply style #1475123

    Hey MysticMimi,

    Thank you for the inquiry.

    The front page seems to be loading correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider Not Showing Images #1475121

    Hey roconnor2,

    Thank you for the inquiry.

    We’ve found a few script errors caused by the anchor link in one of the submenu items called “Home Hardening”. This issue might be preventing the slider from displaying correctly. Please edit the menu item and replace “#home%20hardening” with “#homehardening” (removing the space). Let us know if this resolves the issue.

    Best regards,
    Ismael

    Hey Tia,

    Thank you for the inquiry.

    The theme only includes basic privacy and cookie options. For this additional option, you may need to use a third-party consent template, such as the extensions listed below:

    // https://tagmanager.google.com/gallery/#/?filter=consent&page=1

    Unfortunately, this is beyond the scope of support. For additional assistance, consider hiring a freelance developer. Please check this link: https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The Merienda font is not loading due to the privacy and cookie settings. We set Cookie Handling > Default Cookie Behavior to the first option to allow the font to load without user consent. If you prefer to use the default cookie behavior, you must enable the Modal Window Custom Content and allow users to toggle the privacy options as they wish.

    Best regards,
    Ismael

    in reply to: Issue with alb_custom_layout and comments zone #1475078

    Hi,

    Thank you for the update.

    Please try to include this filter in the functions.php file:

    function av_remove_parent_filters() {
    	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
    }
    add_action( 'after_setup_theme', 'av_remove_parent_filters' );
    
    add_filter('comments_open', '__return_true', 9999);

    If the issue persists, you may need to temporarily avoid using the custom layout for the comments section.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Unfortunately, we cannot check anything because the account provided is not an administrator. Please adjust the user role accordingly so we can review the site settings.

    Best regards,
    Ismael

    in reply to: Remove Featured Image from RSS Feed #1475076

    Hi,

    That is not possible, unfortunately. You can try this modification but we can’t guarantee that it will work:

    add_action('template_redirect', function() {
        if (is_single(123)) {
            remove_filter('the_content', 'featureimage_for_feeds');
        }
    });
    

    Make sure the is_single argument (123) is set to the actual ID or slug of the post.

    Best regards,
    Ismael

    in reply to: Change size of background image #1475075

    Hi,

    Thank you for the update.

    Looks like you have selected a smaller version (300x199px) of the image. Please re-select the background image and make sure that the full size version is selected. (see private field)

    Best regards,
    Ismael

    in reply to: Blog – share buttons aren’t working #1475074

    Hi,

    Thank you for the update.

    You can manually create a social icon list using the Icon element, or add this custom shortcode in the functions.php file:

    function av_social_bookmarks_shortcode() {
       $social_args = array('outside'=>'ul', 'inside'=>'li', 'append' => '');
       $social = avia_social_media_icons($social_args, false);
       return $social;
    }
    add_shortcode('av_social_bookmarks', 'av_social_bookmarks_shortcode');

    In a Text or Code Block element, add this shortcode:

    [av_social_bookmarks]
    

    Best regards,
    Ismael

    in reply to: Logo Centered Menu Right #1475073

    Hi,

    Thank you for the update.

    You can adjust the top padding of the #main container to decrease the space under the logo. Please add this css code:

    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 120px;
    }

    Best regards,
    Ismael

    Hey ramonolivencia,

    Thank you for the inquiry.

    The category page seems to be loading correctly on our end. Please check the screenshot in the private field. Have you tried checking it on a different browser?

    Best regards,
    Ismael

    Hey dp-beheer,

    Thank you for the inquiry.

    You may need to use the Color Section instead of the Tab Section element. This issue occurs because there is no function or script to resize the Tab Section when an event, such as displaying the error notification, occurs on the contact form.

    Best regards,
    Ismael

    in reply to: Negative margin block on content-section #1475050

    Hi,

    Thank you for the inquiry.

    This is possible but you’ll have to disable the parallax effect, then add this css code:

    .responsive #top #wrap_all #fullwidth .flex_column.av-m5qno1kn-3285d6e6d8214f631d1cbe90cc83b280 {
    	margin-top: -200px;
    }
    
    #fullwidth {
    	overflow: visible;
    }

    You can also move the column in another color section, above the current one, then adjust its bottom margin.

    Best regards,
    Ismael

    Hey H.O. GmbH,

    Thank you for the inquiry.

    1.) Unfortunately, it’s not possible to display the slider video on mobile devices using the Fullscreen Slider, which is why a fallback image option is added. If you really need this, you can try using the Layer Slider element.

    2.) We can’t reproduce the issue on our end. Would you mind providing a screenshot?

    Best regards,
    Ismael

    in reply to: Issue with alb_custom_layout and comments zone #1475048

    Hey Octopus4444,

    Thank you for the inquiry.

    The alb_custom_layout post type does not support comments by default. Adding this filter to the functions.php file might help:

    
    add_filter('avf_custom_layout_cpt_args', 'avf_custom_layout_cpt_args_mod');
    
    /**
     * Callback function to modify arguments of Custom Layout CPT.
     *
     * @param array $args Arguments for the custom post type.
     * @return array Modified arguments with comments support.
     */
    function avf_custom_layout_cpt_args_mod($args) {
        if (isset($args['supports']) && is_array($args['supports'])) {
            $args['supports'][] = 'comments';
        }
    
        return $args;
    }
    

    Best regards,
    Ismael

    in reply to: theme subtil color #1475047

    Hi,

    Thank you for the screenshot.

    You can adjust the color values of the Alternate Background Color and Main Content Font Color in the Enfold > General Styling > Main Content tab. Let us know if this works for you.

    Best regards,
    Ismael

    Hi,

    Thank you for the screenshot.

    Please provide the login details in the private field so that we can check the issue further. In the meantime, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know the result.

    Best regards,
    Ismael

    in reply to: Contact form colors #1475045

    Hey jccardaillac,

    Thank you for the inquiry.

    The site is not loading our end. To adjust the style of the contact form fields, please add this code in the Enfold > General Styling > Quick CSS field.

    #top .main_color .input-text, #top .main_color input[type='text'], #top .main_color input[type='input'], #top .main_color input[type='password'], #top .main_color input[type='email'], #top .main_color input[type='number'], #top .main_color input[type='url'], #top .main_color input[type='tel'], #top .main_color input[type='search'], #top .main_color textarea, #top .main_color select {
        border-color: #000000;
        color: #000000;
        font-family: inherit;
        background: #eeeeee;
    }

    Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Terms and Conditions button not clickable on checkout #1475044

    Hi,

    Thank you for the update.

    If the latest version does not appear on the dashboard, you may need to update it manually via FTP. The site is currently using a very outdated version of the theme, which is probably why the dashboard update is not available. Please upgrade to version 6.0.8. For more info, refer to the documentation: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp.

    Best regards,
    Ismael

Viewing 30 posts - 91 through 120 (of 64,542 total)