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Viewing 30 posts - 91 through 120 (of 64,319 total)
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  • Hi,

    Thank you for the info @Guenni007.

    @Christy: This issue seems to be caused by one of the plugins. Can we temporarily deactivate the plugins? We know you’ve already done this, but sometimes caches are not completely removed after deactivating the plugins, so it’s possible that you’re still accessing the older version of the page. Also, if you’ve checked this on Google Console, please note that it takes a while for the information to be relayed or updated, so you won’t see any changes immediately. You may need to wait a day or two.

    Best regards,
    Ismael

    in reply to: File download does not work #1473721

    Hi,

    Thank you for the info.

    It seems to be an issue with the Enfold > Theme Options > Page Preloading option. The download buttons work when this option is disabled. We’ll get back to you once we have more information on why this is causing the issue.

    Best regards,
    Ismael

    in reply to: Masonry Gallery with Button in Caption #1473720

    Hi,

    Thank you for the info @Guenni007.

    Best regards,
    Ismael

    in reply to: Font size for lists and tables #1473719

    Hi,

    Thank you for the screenshots.

    Looks like you’ve managed to adjust the text of the table cells to 13px. Is that correct? Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: Changing buttons colors to gradient #1473718

    Hey yifatcohen,

    Thank you for the inquiry.

    We adjusted the css modification a bit — please try it again:

    #top .avia-button-wrap .avia-button, #top .button {
        background: #990033;
        background-image: -webkit-linear-gradient(top,#990033,#ff924d);
        background-image: -moz-linear-gradient(top,#990033,#ff924d);
        background-image: -ms-linear-gradient(top,#990033,#ff924d);
        background-image: -o-linear-gradient(top,#990033,#ff924d);
        background-image: linear-gradient(to bottom,#990033,#ff924d);
        -webkit-border-radius: 26px;
        -moz-border-radius: 26;
        border-radius: 26px;
        font-family: Arial;
        color: #ffffff;
        font-size: 20px;
        padding: 10px 20px 10px 20px;
        text-decoration: none;
        bottom: 0px;
        border-color: transparent !important;
        border: 0;
    }

    Best regards,
    Ismael

    in reply to: File download does not work #1473538

    Hey aram,

    Thank you for the inquiry.

    We tried to check the site but the login token seems to be expired. Do you have access to the .htaccess file? You may need to prevent the server from displaying directory listings to correct the behavior. Try to add this directive in the .htacess file:

    Options -Indexes
    

    Best regards,
    Ismael

    in reply to: Breadcrumbs in mobile version vertical alignment #1473537

    Hey ibuzaev,

    Thank you for the inquiry and your kind words.

    You can add this css code to make the title container adjust to the length of the title:

    @media only screen and (max-width: 767px) {
    	/* Add your Mobile Styles here */
    	.title_container .breadcrumb {
    	     position: relative;
                 margin-top: 0;
    	}
    }

    Best regards,
    Ismael

    in reply to: Change frame size for iFrame #1473535

    Hi,

    Great! Glad to know that this has been resolved. Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Secure Custom Field after excerpt #1473534

    Hi,

    Glad to know you’ve found a working solution! The modification looks good. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Hiding Elements based on user role and reflowing content. #1473533

    Hi,

    Thank you for the screenshots.

    How are you hiding the content? It’s possible that only the content are hidden and the column wrappers or containers are still present, causing the gap. In your script above, you may need to locate the parent container (the column element) of the filtered content and remove it.

    Best regards,
    Ismael

    in reply to: Malfunzionamento di enfold layout avanzato #1473532

    Hey Giovanna,

    Thank you for the inquiry and sorry to hear that you’re experiencing this issue.

    Please provide the site URL in the private field so we can investigate the problem. In the meantime, make sure that the theme is updated to version 6.0.8. You can download it from your ThemeForest account and manually upload it to your server via FTP. For more info, please refer to the documentation below: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Tab Section Element #1473531

    Hi,

    Thank you for the update.

    The width of the tab section title is defined via css. You can override it by adding the following code to the Enfold > General Styling > Quick CSS field:

    .av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
        width: 250px;
    }

    Best regards,
    Ismael

    in reply to: Fixed frame with 1px border #1473530

    Hey Richard,

    Thank you for the inquiry.

    Where can we check this? It’s possible that the pseudo-container is covering the entire content. You might need to adjust the z-index or apply an inner shadow without blurring. Please check this link: https://css-tricks.com/snippets/css/css-box-shadow/#aa-inner-shadow

    Best regards,
    Ismael

    in reply to: Masonry Gallery with Button in Caption #1473529

    Hi,

    Thank you for the info.

    We may have found the issue with the filter above. Please try this again:

    function avf_view_product_button_to_masonry_entry($content, $entry, $config) { 
        $custom_link = get_post_meta($entry['ID'], 'av-custom-link', true);
        $product_link = !empty($custom_link) ? $custom_link : get_permalink($entry['ID']);
    
        $view_product_button_html = "<div class='view-product-button'>
            <span href='" . esc_url($product_link) . "' class='button' title='" . esc_attr(get_the_title($entry['ID'])) . "'>
                View Product
            </span ></div>";
    
        $content .= $view_product_button_html;
        return $content;
    }
    
    add_filter('avf_masonry_entry_content', 'avf_view_product_button_to_masonry_entry', 10, 3);

    We simply replace the a (link) tag with a span tag to prevent the masonry items from breaking.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    As mentioned above, the theme does not include a function that renders this type of meta tag. We may need to access the site to properly investigate the issue. Please provide the login details in the private field. Did you check the child theme’s functions.php file?

    Best regards,
    Ismael

    in reply to: Malfunzionamento enfold #1473471

    Hey Giovanna,

    Thank you for the inquiry.

    Where can we check the issue? Please provide the site URL in the private field and provide screenshots using platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Footer Not responsive #1473470

    Hey kkopf1,

    Thank you for the inquiry.

    For some reason, the footer and socket are being rendered outside the #wrap_all and #main containers. They are supposed to be inside these containers. Did you add any html tags or custom scripts to the page? Please make sure that all tags are valid and properly closed.

    Best regards,
    Ismael

    Hey Christy,

    Thank you for the inquiry.

    The theme doesn’t have functions that include this meta tag:

    <meta name="robots" content="noindex,indexifembedded">
    

    Did you install additional SEO extensions other than Yoast? The site is also running a very old version of the theme, 5.7. Please make sure to create a site backup before upgrading the theme to version 6.0.8. After the upgrade, toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.

    Best regards,
    Ismael

    Hi,

    No problem! Glad we could be of help. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Breadcrumbs and Main Category #1473466

    Hey ibuzaev,

    Thank you for the inquiry.

    Where can we check the issue? Please provide the site URL in the private field and post a screenshot using platforms like Savvyify, Imgur or Dropbox.

    Best regards,
    Ismael

    in reply to: Retrieve custom field value from options page #1473465

    Hi,

    Thank you for the info.

    You need to make sure that the Location Rules > Post Type is set to either Page or Post so that you can edit it through the page/post editor and apply a value. We have set these Location Rules, but for some reason, we’re unable to edit the fields in the home page. Did you configure anything else?

    Best regards,
    Ismael

    in reply to: Tab Section Element #1473464

    Hey dsignoWerbung,

    Thank you for the inquiry.

    The Tab Section element are readily available and can be found in the Advanced Layout Builder under the Layout Elements tab. You do not need to install or activate anything. Please refer to the documentation below for more info: https://kriesi.at/documentation/enfold/tab-sections/

    Best regards,
    Ismael

    in reply to: Secure Custom Field after excerpt #1473463

    Hi,

    Thank you for the update.

    We adjusted the filter a bit — please try it again:

    add_filter('avf_post_slider_entry_excerpt', function ($excerpt, $prepare_excerpt, $permalink, $entry, $context) {
        $event_date = get_post_meta($entry->ID, 'event_date', true);
        $event_time = get_post_meta($entry->ID, 'event_time', true);
        $event_location = get_post_meta($entry->ID, 'event_location', true);
    
        $custom_output = '<div class="custom-event-details">';
        if ($event_date) {
            $custom_output .= '<p class="event-date"><strong>Event Date:</strong> ' . esc_html($event_date) . '</p>';
        }
        if ($event_time) {
            $custom_output .= '<p class="event-time"><strong>Event Time:</strong> ' . esc_html($event_time) . '</p>';
        }
        if ($event_location) {
            $custom_output .= '<p class="event-location"><strong>Event Location:</strong> ' . esc_html($event_location) . '</p>';
        }
        $custom_output .= '</div>';
    
        return $excerpt . $custom_output;
    }, 10, 5);
    
    

    If you don’t see any changes, try to manually define the summary of the posts in the Excerpt field.

    Best regards,
    Ismael

    in reply to: Some links in the menuitems and buttons don’t work #1473462

    Hi,

    No worries! Glad we could be of help. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Hiding Elements based on user role and reflowing content. #1473461

    Hi,

    Thank you for the update.

    We can’t login using any of the account above. Please check the info carefully. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Add a Create PDF-Button to a single Page #1473460

    Hi,

    Thank you for the update.

    But still it only prints a short text from the discription at the buttom of the page.

    We are not familiar with the PDF plugin and do not know how it retrieves content. Unfortunately, plugin compatibility is beyond the scope of our support. Please contact the plugin developers for further assistance.

    Best regards,
    Ismael

    in reply to: Support for Flex & CSS #1473459

    Hey Todd Aumann,

    Thank you for the inquiry.

    It may depend on the complexity of the request or the layout that you’re aiming for. We can provide minor modifications to the theme, but custom features and support for third-party plugins are beyond the scope of our support. To learn more about the flex layout, please check this article: https://css-tricks.com/snippets/css/a-guide-to-flexbox/

    Best regards,
    Ismael

    in reply to: Change frame size for iFrame #1473458

    Hi,

    Thank you for the update.

    It shows a white stripe at the top,

    That is default padding of the #main container. To adjust it, you can try this css code:

    @media only screen and (max-width: 767px) {
        /* Add your Mobile Styles here */
        .responsive #top #main {
            padding-top: 0 !important;
        }
    }

    Best regards,
    Ismael

    in reply to: Secure Custom Field after excerpt #1473409

    Hey Richard,

    Thank you for the inquiry.

    Where are you testing this? Please provide the page URL in the private field. Are you using the Advance Layout Builder for the posts? If yes, then you may need to define the excerpt manually in the Excerpt field.

    Best regards,
    Ismael

    Hey UweS,

    Thank you for the inquiry.

    The popup doesn’t work in the builder because the WP Popup is not configured in the builder, or there are no supporting scripts for it. If you don’t want anyone to see what you’re building and wish to hide the page temporarily, you can set the page to private while editing.

    Best regards,
    Ismael

Viewing 30 posts - 91 through 120 (of 64,319 total)