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Viewing 30 posts - 91 through 120 (of 64,914 total)
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  • Hey Herb,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue and a link to the page with the masonry element? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: mfp-hide pop up #1477734

    Hi,

    Thank you for the info.

    We get an error when we try to edit the functions.php file.

    Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.

    Please provide the FTP details in the private field.

    If you want to proceed yourself, edit the code in the functions.php file and replace it with:

    function inline_popup_enabler(){
    ?>
    <script>
    (function($){
        $(window).on('load', function() {
        	$('.inline_popup').magnificPopup({
        	  type:'inline',
        	  midClick: true 
        	});
        });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'inline_popup_enabler');
    

    The equal_height_columns function in the same file is also causing an error. Try to replace it with:

    function equal_height_columns() {
    ?>
    <script>
    (function () {
        const wrapper = document.querySelector(".equal-columns");
        if (!wrapper) return;
        
        const columns = wrapper.querySelectorAll(".av_one_full");
        let maxHeight = 0;
        
        function adjustHeight(el) {
            el.style.height = maxHeight + "px";
        }
        
        function findMaxHeight(el) {
            maxHeight = Math.max(maxHeight, el.clientHeight);
        }
        
        columns.forEach(findMaxHeight);
        columns.forEach(adjustHeight);
    })();
    </script>
    <?php
    }
    add_action('wp_footer', 'equal_height_columns');
    

    We’ll wait for the FTP details.

    Best regards,
    Ismael

    Hi,

    We set the image as the background in the Enfold > General Styling > Logo Area panel and adjusted the header height in Header > Header Layout > Header Size to a custom pixel value. We then added this css code to adjust the background image height and hide the default logo.

    .header_color .header_bg {
        background: var(--enfold-header-color-background-image);
        background-size: auto 240px;
    }
    
    .logo img, .logo svg {
        display: none !important;
    }
    

    Screenshot:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Header menu items colour #1477731

    Hi,

    No problem! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Header menu items colour #1477539

    Hi,

    Thank you for the info.

    We adjusted the advanced styling of the Main Menu Links for the active state. Please make sure to purge the cache before checking the page.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Portfolio grid categories #1477538

    Hi,

    No problem! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: error – #1477537
    in reply to: initial setup #1477536

    Hey sam,

    Thank you for the inquiry.

    The initial setup and configuration are not included in the support because these can differ per site or client. However, we can assist you if you encounter any issues or have any questions. To get started with the theme, you can check the documentation below.

    https://kriesi.at/documentation/enfold/

    Best regards,
    Ismael

    in reply to: Filter by price #1477535

    Hi,

    The site is likely using a third-party plugin for the filters in the sidebar because its markup differs from the default WooCommerce filters. As mentioned above, the default shop filters will only display in the base shop or default product templates such as product categories. If you need a more advanced implementation of the filters, you’ll need to look for a plugin or contact a freelance developer.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Changes are not possible anymore #1477534

    Hey rixi,

    Thank you for the inquiry.

    There is a script error when we try to edit the home page. We also noticed that the site is using an older version of the theme (6.0.5). Please download the latest version of the theme or update it in the Enfold > Theme Update panel. After the update, make sure to purge the cache before testing the builder again.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Mobile screen result #1477533

    Hi,

    Would you mind opening another thread and providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Fixed video on top site with FullScreen Slide #1477532

    Hi,

    Yes, unfortunately, this is a browser limitation that we don’t have control over. It should work in other browsers. Again, you can look for another plugin if this design is essential. The plugin we recommended above is free, as far as we know, but it is only compatible with the default editor.

    Best regards,
    Ismael

    in reply to: Content slider- form element button colour #1477531

    Hi,

    Thank you for the screenshot.

    The theme doesn’t have that option (Add Contact Form) by default, so it’s probably added by a plugin. Please check the plugins directory and look for contact form plugins such as Contact Form 7 or Gravity Forms. If you can provide the login details and site URL in the private field, we’ll try to check.

    The plugin might already have an option to add a “sent message”. For additional assistance, please contact the plugin authors.

    Best regards,
    Ismael

    in reply to: Google Maps API #1477530

    Hi,

    This is the error that we got after attempting to validate the API key.

    js?v=3.56&callback=av_backend_maps_loaded&key=AIzxxxx_AE_2AWxxxxxxx2OjTe-e3BUxHRG5nDBc:164 Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started

    It says that you have to enable billing for your Google Cloud project. For more info on how to properly generate an API key, please review this documentation.

    https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

    Best regards,
    Ismael

    in reply to: Video in Color Section #1477529

    Hi,

    Have you tried using the Fullscreen Slider? Add a Video Slide, define the video URL, then go to the Styling > Video Settings panel and set the Video Display to the second option (Stretch the video…). This should remove the black bars around the video. You will still need to define a preview image in the Content > Fallback Image panel.

    Best regards,
    Ismael

    in reply to: Webforms on Enfold not working #1477528

    Hi,

    Thank you for the update.

    Good to know that you’ve figured out the issue with the contact form. Regarding the autoresponder, have you added any filters or code in the functions.php file? Something like this:

    add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { 
         $mail_array["Subject"] = "Dear " . $new_post["1_1"] . " " . $new_post["2_1"] . "!";
    
         return $mail_array;
    }, 10, 4);
    

    Please enable the Appearance > Theme File Editor so that we can check the functions.php file.

    Best regards,
    Ismael

    in reply to: Logo not is not center with menu on desktop #1477527

    Hey cktanju,

    Thank you for the inquiry.

    Did you add this css code?

    .logo img.alternate {
        position: absolute;
        z-index: 1;
        top: 0;
        left: 0;
        opacity: 0;
    }
    

    You can override it with:

    .av_header_transparency .logo img.alternate {
        top: 30px;
    }
    

    This should adjust the position of the logo.

    Best regards,
    Ismael

    in reply to: Layout possible with Enfold? #1477526

    Hi,

    We applied a unique class name (av-black-vertical-line) to the first column with the feather image, then added this css code to create the black line.

    .av-black-vertical-line:before {
        content: '';
        width: 1px;
        height: 200px;
        position: absolute;
        background: #000000;
        top: -100px;
        left: 100px;
        display: block;
        z-index: 1000;
        visibility: visible;
    }
    

    We also added a separator/whitespace element to the first section to create a huge space at the bottom, then added this css to pull the columns upward.

    .av-grid-with-black-border {
        position: relative;
        z-index: 100;
    }
    
    .av-grid-pull-black-border {
       margin-bottom: -324px;
    }

    Best regards,
    Ismael

    in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477524

    Hi,

    Thank you for the update.

    1.) The CET is only available for the Advanced Layout Builder.

    2.) Yes, you can edit the content and all options as long as they are not locked. Only locked options or content fields are not editable.

    Best regards,
    Ismael

    in reply to: Force mobile view on tablet portrait #1477453

    Hi,

    Great! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477451

    Hi

    that forces the default event template

    This is the default template from the theme, not the default template of the plugin. Did you try it?

    Best regards,
    Ismael

    in reply to: custom element containg some more elements #1477450

    Hey wolfgangspelitz,

    Thank you for the inquiry.

    You have four options, create a custom shortcode, use the Custom Element Template (CET), create Custom Layouts or create your own Advance Layout Builder elements (ALB). The downside with using the CET is that you can only create a template for a single element and the Custom Layouts cannot be inserted into drop zones such as Columns or Sections. If you need to combine multiple elements or shortcodes, you’ll have to create a custom shortcode or create your own ALB elements.

    To learn more about CET and Custom Layouts, please check the links below:

    https://kriesi.at/documentation/enfold/custom-element-templates/
    https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

    For custom shortcodes, this should help: https://codex.wordpress.org/Shortcode_API

    And to register another ALB element or override an existing one, please refer to this documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    If you need help with customizations, you can contact our partner, Codeable: https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477447

    Hi,

    The code above will disable the theme’s modifications, including the function that forces the default event template, which is located in the themes/enfold/config-events-calendar/views folder.

    Best regards,
    Ismael

    in reply to: Content slider- form element button colour #1477445

    Hi,

    Thank you for the update.

    Where did you get the form or the code for it? You may need to contact the plugin or script authors for this modification.

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477444

    Hi,

    You can completely disable the theme’s modifications to the event templates by adding this code in the functions.php file:

    add_theme_support( 'deactivate_tribe_events_calendar' );
    

    You might need to make a few modifications to make sure the event displays properly.

    Best regards,
    Ismael

    in reply to: Erweiterter Layout Editor bringt leere Seite #1477443

    Hi,

    Thank you for the info.

    The builder seems to be working as expected. Is this happening on a specific page? Please provide a short video clip of the issue and a direct link to the page.

    Have you tried testing it using a different device or browser?

    Best regards,
    Ismael

    in reply to: Layout possible with Enfold? #1477442

    Hi,

    Thank you for the info.

    Did you create a test page for the layout above? We tried logging in, but the credentials provided are invalid. Please check the info carefully or provide another admin account.

    Best regards,
    Ismael

    in reply to: change heading to adobe font #1477441

    Hey ausgesonnen,

    Thank you for the inquiry.

    You can add this code in the functions.php file:

    function av_add_typekit_stylesheet() {
        echo ' 	<link rel="stylesheet" href="https://use.typekit.net/dib7xer.css">';
    }
    add_action('wp_head', 'av_add_typekit_stylesheet');
    

    Then add the css code in the Enfold > General Styling > Quick CSS field if you want to apply it as the default body font:

    body, body p {
        font-family: "arpona", serif;
        font-weight: 500;
        font-style: normal;
    }

    Best regards,
    Ismael

    in reply to: Filter by price #1477440

    Hi,

    Thank you for the update.

    If you’re using the Product Grid element, make sure to set Content > Filter > WooCommerce Sorting Options to the first option. It turns out that you can also enable the WooCommerce Sidebar Filters, but the filters will only display on the base shop page.

    Best regards,
    Ismael

    in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477439

    Hi,

    Thank you for the update.

    You can save the Text Block as a Custom Element Template (CET) to reuse it on different pages. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

Viewing 30 posts - 91 through 120 (of 64,914 total)