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Hi,
Thank you for the update.
The contrast evaluation is possibly incorrect or there’s an error in the tool you’re using. White text on a completely black background (or vice versa) should have a contrast ratio of 21:1. (https://coolors.co/contrast-checker/ffffff-000000). You may need to either disregard this result or try using a different evaluation tool.
Best regards,
IsmaelHi,
Thank you for the access.
We adjusted the css code a bit. Please check this screenshot: https://imgur.com/a/YfWdBI1
Best regards,
IsmaelHi,
Thank you for the update.
Did you install any security plugin? We’re getting this error in the home page.
SyntaxError: unexpected token: identifier e https://xxxxxx.sandspas.com/:745 lockdown-install.js:1:97687
Please try deactivating the plugins temporarily, or clone the site to a staging environment so we can check it thoroughly.
Best regards,
IsmaelHey Maxime,
Thank you for the inquiry.
“Did you install any image lazy-loading plugin? Please try to deactivate it temporarily. You can also disable the Single Post Navigation in the Enfold > Blog Layout > Single Post Options panel. The navigation seems to contribute to the CLS issue.
Best regards,
IsmaelHey hungniki,
Thank you for the inquiry.
Have you checked the configuration in the Settings > Permalink panel? Make sure the permalink structure doesn’t include the “page-2” path by default.
Best regards,
IsmaelJanuary 15, 2025 at 7:37 am in reply to: Burger menu colour change on mobile with transparent menu #1475129Hey Acquarius26,
Thank you for the inquiry.
Try to include this css code to adjust the initial and scrolled color of the burger menu:
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top .header_color.av_header_transparency .av-hamburger-inner, #top .header_color.av_header_transparency .av-hamburger-inner::before, #top .header_color.av_header_transparency .av-hamburger-inner::after { background-color: #fff; } #top .header_color .av-hamburger-inner, #top .header_color .av-hamburger-inner::before, #top .header_color .av-hamburger-inner::after { background-color: var(--enfold-header_burger_color); } }
Best regards,
IsmaelHey andreas_anselm,
Thank you for the inquiry.
You can use the Icon shortcode directly in the Navigation Label field. Example:
[av_font_icon icon='ue854' font='entypo-fontello' style='' caption='' size='16px' position='left' color='' link='' link_dynamic='' linktarget='' title_attr='' sonar_effect_effect='' sonar_effect_color='' sonar_effect_duration='1' sonar_effect_scale='' sonar_effect_opac='0.5' animation='' id='' custom_class='' template_class='' av_uid='av-m5xinkob' sc_version='1.0' admin_preview_bg=''][/av_font_icon] Call Us
Then add this css code to adjust the style of the button menu item:
#top #header .av-menu-button>a .avia-menu-text { display: inline-block; line-height: 30px; border-radius: 4px; }
Best regards,
IsmaelHey Richard,
Thank you for the inquiry.
To avoid distorting the images, you can use the following css code instead:
.slide-image { min-height: 223px; } .slide-image img { object-fit: cover; width: 100%; height: 100%; object-fit: cover; min-height: 223px; }
Aside from using the css above, other solutions include uploading images with the same height and aspect ratio, or selecting a specific thumbnail in the Styling > Appearance > Preview Image Size settings if you’re using the Blog Posts element.
Best regards,
IsmaelHey navindesigns,
Thank you for the inquiry.
The error is due to the slider element below the headline:
<a href="https://bowl360astoria.nyc/" data-rel="slide-1" class="slide-image" title=""><span class="av-partner-fake-img" style="padding-bottom:76.666666666667%; background-image:url(https://xxxxxx.nyc/wp-content/uploads/2023/05/02-2.png);"></span></a>
To fix it, make sure to apply Link Title > Link Title to each slide, then add this script in the functions.php file.
function ava_custom_script_add_hidden_text() { ?> <script type="text/javascript"> (function ($) { $(document).ready(function () { $('.slide-image').each(function () { var $this = $(this); var titleText = $this.attr('title'); if (titleText) { var hiddenSpan = $('<span>', { 'class': 'visually-hidden', 'text': titleText }); $this.append(hiddenSpan); } }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_custom_script_add_hidden_text', 9999);
This will create a hidden span element inside the slide-image container.
<a href="https://bowl360astoria.nyc/" data-rel="slide-1" class="slide-image" title="Visit Bowl 360 Astoria"> <span class="av-partner-fake-img" style="padding-bottom:76.666666666667%; background-image:url(https://xxxxx.nyc/wp-content/uploads/2023/05/02-2.png);" aria-hidden="true"></span> <span class="visually-hidden">Visit Bowl 360 Astoria</span> </a>
Best regards,
IsmaelHey navindesigns,
Thank you for the inquiry.
It might refer to other areas of the page, such as the headline “Welcome to Bowl 360 Ozone Park” in the first section with the background video. Have you tried removing this text? Which tool are you using to check the contrast?
Best regards,
IsmaelHi,
I added that code but the header height looks the same. I even tried to adjust the padding number with no success.
Where did you add the css code? Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings or post the login details in the private field so that we can check the theme options.
Best regards,
IsmaelHey MysticMimi,
Thank you for the inquiry.
The front page seems to be loading correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHey roconnor2,
Thank you for the inquiry.
We’ve found a few script errors caused by the anchor link in one of the submenu items called “Home Hardening”. This issue might be preventing the slider from displaying correctly. Please edit the menu item and replace “#home%20hardening” with “#homehardening” (removing the space). Let us know if this resolves the issue.
Best regards,
IsmaelJanuary 15, 2025 at 6:13 am in reply to: how do I setup Behavioural analytics consent signals in google when using enfold #1475120Hey Tia,
Thank you for the inquiry.
The theme only includes basic privacy and cookie options. For this additional option, you may need to use a third-party consent template, such as the extensions listed below:
// https://tagmanager.google.com/gallery/#/?filter=consent&page=1
Unfortunately, this is beyond the scope of support. For additional assistance, consider hiring a freelance developer. Please check this link: https://kriesi.at/contact/customization
Best regards,
IsmaelJanuary 14, 2025 at 6:59 am in reply to: Überschrift auf der Seite anders als im themensyling eingestellt #1475080Hi,
Thank you for the update.
The Merienda font is not loading due to the privacy and cookie settings. We set Cookie Handling > Default Cookie Behavior to the first option to allow the font to load without user consent. If you prefer to use the default cookie behavior, you must enable the Modal Window Custom Content and allow users to toggle the privacy options as they wish.
Best regards,
IsmaelHi,
Thank you for the update.
Please try to include this filter in the functions.php file:
function av_remove_parent_filters() { remove_filter('comments_open', 'av_comments_on_builder_posts_required'); } add_action( 'after_setup_theme', 'av_remove_parent_filters' ); add_filter('comments_open', '__return_true', 9999);
If the issue persists, you may need to temporarily avoid using the custom layout for the comments section.
Best regards,
IsmaelJanuary 14, 2025 at 6:25 am in reply to: Überschrift auf der Seite anders als im themensyling eingestellt #1475077Hi,
Thank you for the update.
Unfortunately, we cannot check anything because the account provided is not an administrator. Please adjust the user role accordingly so we can review the site settings.
Best regards,
IsmaelHi,
That is not possible, unfortunately. You can try this modification but we can’t guarantee that it will work:
add_action('template_redirect', function() { if (is_single(123)) { remove_filter('the_content', 'featureimage_for_feeds'); } });
Make sure the is_single argument (123) is set to the actual ID or slug of the post.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like you have selected a smaller version (300x199px) of the image. Please re-select the background image and make sure that the full size version is selected. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
You can manually create a social icon list using the Icon element, or add this custom shortcode in the functions.php file:
function av_social_bookmarks_shortcode() { $social_args = array('outside'=>'ul', 'inside'=>'li', 'append' => ''); $social = avia_social_media_icons($social_args, false); return $social; } add_shortcode('av_social_bookmarks', 'av_social_bookmarks_shortcode');
In a Text or Code Block element, add this shortcode:
[av_social_bookmarks]
Best regards,
IsmaelHi,
Thank you for the update.
You can adjust the top padding of the #main container to decrease the space under the logo. Please add this css code:
.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 120px; }
Best regards,
IsmaelJanuary 14, 2025 at 5:42 am in reply to: Breadcrumbs not linking to the Category listed on link (Error 404) #1475072Hey ramonolivencia,
Thank you for the inquiry.
The category page seems to be loading correctly on our end. Please check the screenshot in the private field. Have you tried checking it on a different browser?
Best regards,
IsmaelJanuary 13, 2025 at 7:04 am in reply to: Problem with tab in combination with GravityForms error messages #1475051Hey dp-beheer,
Thank you for the inquiry.
You may need to use the Color Section instead of the Tab Section element. This issue occurs because there is no function or script to resize the Tab Section when an event, such as displaying the error notification, occurs on the contact form.
Best regards,
IsmaelHi,
Thank you for the inquiry.
This is possible but you’ll have to disable the parallax effect, then add this css code:
.responsive #top #wrap_all #fullwidth .flex_column.av-m5qno1kn-3285d6e6d8214f631d1cbe90cc83b280 { margin-top: -200px; } #fullwidth { overflow: visible; }
You can also move the column in another color section, above the current one, then adjust its bottom margin.
Best regards,
IsmaelJanuary 13, 2025 at 6:45 am in reply to: Fullscreen Slider (video and images) – video and button not showing on mobile #1475049Hey H.O. GmbH,
Thank you for the inquiry.
1.) Unfortunately, it’s not possible to display the slider video on mobile devices using the Fullscreen Slider, which is why a fallback image option is added. If you really need this, you can try using the Layer Slider element.
2.) We can’t reproduce the issue on our end. Would you mind providing a screenshot?
Best regards,
IsmaelHey Octopus4444,
Thank you for the inquiry.
The alb_custom_layout post type does not support comments by default. Adding this filter to the functions.php file might help:
add_filter('avf_custom_layout_cpt_args', 'avf_custom_layout_cpt_args_mod'); /** * Callback function to modify arguments of Custom Layout CPT. * * @param array $args Arguments for the custom post type. * @return array Modified arguments with comments support. */ function avf_custom_layout_cpt_args_mod($args) { if (isset($args['supports']) && is_array($args['supports'])) { $args['supports'][] = 'comments'; } return $args; }
Best regards,
IsmaelHi,
Thank you for the screenshot.
You can adjust the color values of the Alternate Background Color and Main Content Font Color in the Enfold > General Styling > Main Content tab. Let us know if this works for you.
Best regards,
IsmaelJanuary 13, 2025 at 5:29 am in reply to: Überschrift auf der Seite anders als im themensyling eingestellt #1475046Hi,
Thank you for the screenshot.
Please provide the login details in the private field so that we can check the issue further. In the meantime, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know the result.
Best regards,
IsmaelHey jccardaillac,
Thank you for the inquiry.
The site is not loading our end. To adjust the style of the contact form fields, please add this code in the Enfold > General Styling > Quick CSS field.
#top .main_color .input-text, #top .main_color input[type='text'], #top .main_color input[type='input'], #top .main_color input[type='password'], #top .main_color input[type='email'], #top .main_color input[type='number'], #top .main_color input[type='url'], #top .main_color input[type='tel'], #top .main_color input[type='search'], #top .main_color textarea, #top .main_color select { border-color: #000000; color: #000000; font-family: inherit; background: #eeeeee; }
Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.
Best regards,
IsmaelJanuary 13, 2025 at 4:53 am in reply to: Terms and Conditions button not clickable on checkout #1475044Hi,
Thank you for the update.
If the latest version does not appear on the dashboard, you may need to update it manually via FTP. The site is currently using a very outdated version of the theme, which is probably why the dashboard update is not available. Please upgrade to version 6.0.8. For more info, refer to the documentation: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp.
Best regards,
Ismael -
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