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Viewing 30 posts - 91 through 120 (of 66,947 total)
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  • in reply to: Load only used elements #1491617

    Hi,

    Thank you for the update.

    I am absolutely sure that I do not use at least catalogue, comments.

    These are loaded because they are required for the default elements in the template, such as the comments section and the catalogue grid for products or related blog posts. Unfortunately, disabling them will affect those elements.

    near “Disable Mobile CSS Animations” please add Disable all animations (CSS and JS).

    To unregister the scripts you mentioned above, add the following code to your functions.php file:

    function ava_wp_enqueue_scripts_mod() {
        wp_dequeue_script('avia-parallax-support');
        wp_deregister_script('avia-parallax-support');
    
        wp_dequeue_script('avia-fold-unfold');
        wp_deregister_script('avia-fold-unfold');
    
        wp_dequeue_script('avia-sticky-header');
        wp_deregister_script('avia-sticky-header');
    }
    add_action('wp_enqueue_scripts', 'ava_wp_enqueue_scripts_mod', 100);
    

    Best regards,
    Ismael

    in reply to: Boxed content in grid row with fullwidth background #1491616

    Hi,

    The grid should have the ID “gridtest” — it’s currently using “gridboxed”. Replace it with the custom css class “av-custom-grid-1400”, then replace all instances of the “#gridtest” selector in the css rules above with “.av-custom-grid-1400”.

    Best regards,
    Ismael

    in reply to: Update Enfold with token #1491615

    Hi,

    Thank you for the update.

    Try asking your hosting provider whether the file permissions are correct, or simply request a general check of this particular installation. If you’re not keen on updating the site via FTP, you can also try updating it using the Envato Market plugin. Please check the link below.

    https://www.envato.com/lp/market-plugin/

    Best regards,
    Ismael

    in reply to: Homepage Not Full Width #1491614

    Hi,

    You’re welcome! Feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold Header Font Size and Position #1491613

    Hi,

    Thank you for the update.

    There were two entries for the h3 element in the Advanced Styling panel. We removed both, as they were using the default settings anyway and then adjusted the h3 configuration in General Styling > Typography.

    Screenshot-2025-11-21-at-3-32-31-PM

    Best regards,
    Ismael

    in reply to: Editing page not possible #1491612

    Hey Mariann_m,

    Thank you for the inquiry.

    The theme should be compatible with the latest PHP versions (8.3 and above). The current site is running version 6.0.8, which is quite outdated. Please make sure that the theme is updated to version 7.1.3.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Favicon not showing up on the tab #1491610

    Hi,

    Thank you for the update.

    Have you tried converting the PNG image to an actual ICO file? Please check this tool: https://favicon.io/

    Best regards,
    Ismael

    in reply to: JQuery Errors #1491559

    Hi,

    Thank you for the inquiry.

    Where can we check the issue? Please create a test page and provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Product Slider is not working properly? #1491558

    Hey stevejoneshbs,

    Thank you for the inquiry.

    This seems to be an issue with custom css — try adding this css rule to override the modification.

    .avia-content-slider-active .slide-entry-wrap {
        visibility: hidden;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Content slider issue (solved) #1491557

    Hi,

    Thank you for the inquiry.

    The content slider works but the autorotation and navigation controls are disabled. You have to enable the slider autorotation in the Advanced > Animation > Slideshow Autorotation, and the slider controls in the Styling > Navigation controls panel.

    Screenshot-2025-11-20-at-2-28-33-PM

    Best regards,
    Ismael

    in reply to: Update Enfold with token #1491555

    Hey CESCI,

    Thank you for the inquiry.

    Is the site hosted on a different server? It’s possible that the server cannot communicate properly with the Envato server for various reasons, such as firewall or security restrictions. You may need to contact your hosting provider or try to update the theme manually via FTP.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Boxed content in grid row with fullwidth background #1491554

    Hi,

    We adjusted the css code to accommodate various column sizes and maintain a maximum content width of 1400px.

    #top #gridtest {
      width: 100%;
      display: flex;
      justify-content: center;
      flex-wrap: wrap;
      margin: 0 auto;
    }
    
    #top #gridtest > .av-gridrow-cell {
      box-sizing: border-box;
    }
    
    #top #gridtest .flex_cell_inner {
      margin: 0 auto;
    }
    
    #top #gridtest .av-gridrow-cell.no_margin.av_one_fifth {
      flex: 0 0 20%;
      max-width: 280px;
    }
    
    #top #gridtest .av-gridrow-cell.no_margin.av_two_fifth {
      flex: 0 0 40%;
      max-width: 560px;
    }
    
    #top #gridtest .av-gridrow-cell.no_margin.av_three_fifth {
      flex: 0 0 60%;
      max-width: 840px;
    }
    
    #top #gridtest .av-gridrow-cell.no_margin.av_four_fifth {
      flex: 0 0 80%;
      max-width: 1120px;
    }
    
    #top #gridtest .av-gridrow-cell.no_margin.av_full {
      flex: 0 0 100%;
      max-width: 1400px;
    }
    
    @media (max-width: 768px) {
      #top #gridtest > .av-gridrow-cell {
        flex: 0 0 100%;
        max-width: 100%;
      }
    }

    Best regards,
    Ismael

    in reply to: Load only used elements #1491553

    Hey ibuzaev,

    Thank you for the inquiry.

    Are you using any of the elements on other pages? Please note that the option “load only used elements” only excludes elements that are not used anywhere on the site. Once an element is added to any page, its stylesheets and any related scripts or resources will load across the entire site, regardless of whether they exist on the page or not. Hope this clear things up a bit.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    It seems to be working correctly. Please check the previous screenshot and the one below. Have you tried clearing the browser cache before checking the page?

    Screenshot-2025-11-20-at-1-59-34-PM

    Best regards,
    Ismael

    in reply to: Homepage Not Full Width #1491551

    Hi,

    Thank you for the info.

    The site is broken because there is an invalid css rule in the Quick CSS field — a closing curly brace is missing.

    /* -- Change font size in Main Menu Bar -- */
    #header_main .avia-menu-text {
        font-size: 17px;
    

    We corrected the css code and set the Maximum Container Width to 1310px. The site should be displaying correctly now.

    Screenshot-2025-11-20-at-1-57-03-PM

    Best regards,
    Ismael

    in reply to: 2-3 latest added Color sections dissapear after updating #1491550

    Hey Henning,

    Thank you for the inquiry.

    Did you add any custom html on the page? If there is custom html, make sure it is valid and that all tags are properly closed. Broken html tags can break the layout builder and cause the content below the broken html to be removed during updates. Please review the page and validate the html.

    You can use the following tool to validate the html code.

    https://www.freeformatter.com/html-validator.html

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Custom fontello icon issues #1491549

    Hey Kelly,

    Thank you for the inquiry.

    Try to add this css to adjust the default top margin of the SVG icons in the header:

    #top .social_bookmarks li.avia-svg-icon img[is-svg-img=true], #top .social_bookmarks li.avia-svg-icon svg:first-child {
        height: 1em;
        width: auto;
        margin-top: 3px;
    }

    Then include the following to realign the SVG icons with the font icons inside the content container:

    #top #main .avia-svg-icon.avia-font-svg_entypo-fontello svg:first-child {
        stroke: unset!important;
        top: 8px;
        position: relative;
    }

    Result:

    Screenshot-2025-11-20-at-1-37-42-PM

    Screenshot-2025-11-20-at-1-37-50-PM

    We recommend uploading a similar custom SVG icon for the instagram icon to fix the alignment issue.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Content slider issue (solved) #1491547

    Hey koomo,

    Thank you for the inquiry.

    There seem to be a lot of elements on the page that are not displaying correctly, not just the content slider. What version of the theme are you currently using?

    Best regards,
    Ismael

    in reply to: Anywhere also problems with the Smashballoon Lite widget? #1491502

    Hi,

    Thank you for the update.

    We replaced the shortcode with the Widget Area element displaying the Instagram widget. It’s now rendering, but returning the error: Instagram returned error 429. Are you using the Instagram widget on other sites as well? Please try waiting a few hours or a full day, then check the page again. We have set it to cache the Instagram images on your server.

    These threads might be related to the issue:

    https://kriesi.at/support/topic/enfold-theme-instagram-side-bar-widget-not-working/#post-1350365
    https://kriesi.at/support/topic/problem-with-instagram-widget/

    Best regards,
    Ismael

    in reply to: Hamburger menu icon left, logo centered, search icon right #1491501

    Hi,

    Thank you for the update.

    We removed the previous modifications because they conflicted with the current ones and updated the code slightly. This should center the logo, position the burger menu on the left and place the social icons on the right. In mobile view, it will revert back to the default layout, with the logo on the left, the burger menu on the right and the social icons hidden. This should also set the default color of the burger menu and social icons to white on transparent headers.

    @media only screen and (min-width: 768px) {
    
      /* Add your Desktop Styles here */
      .html_header_top #top .av_logo_right .logo {
        position: relative;
        left: 50%;
        transform: translateX(-50%);
        margin: 0 !important;
        z-index: 9;
      }
    
      .responsive.html_logo_right #top #wrap_all .av_mobile_menu_tablet .main_menu {
        width: 100%;
        display: flex;
      }
    
      #top #wrap_all .social_bookmarks,
      #top #wrap_all .social_bookmarks a,
      #top #wrap_all .social_bookmarks li {
        margin-left: auto;
      }
    
      .header_color.av_header_transparency .av-hamburger-inner,
      .header_color.av_header_transparency .av-hamburger-inner::before,
      .header_color.av_header_transparency .av-hamburger-inner::after {
        background-color: #ffffff;
      }
    
      #top .av_header_transparency .phone-info, #top .av_header_transparency .social_bookmarks li a {
        color: #ffffff;
      }
    }

    Desktop:

    Screenshot-2025-11-19-at-2-10-10-PM

    Mobile:

    Screenshot-2025-11-19-at-2-10-51-PM
    Best regards,
    Ismael

    in reply to: Content slider issue (solved) #1491499

    Hi,

    Glad we could help! Feel free to reach out if you have any more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Anywhere also problems with the Smashballoon Lite widget? #1491498

    Hi,

    Thank you for the inquiry.

    The Instagram widget is showing as a shortcode when we checked. Did you add it as a shortcode?

    We created a widget called Instagram in the Appearance > Widgets panel and added the Enfold Instagram widget. This can be added to a page using the Widget Area element in the builder. We just need the username to verify if it’s working correctly. What is the Instagram username?

    Screenshot-2025-11-19-at-1-46-59-PM

    Best regards,
    Ismael

    in reply to: Problem with GTranslate in mobile menue #1491497

    Hi,

    Thank you for the update.

    Yes, your solution should work. It moves or creates the translation flags after clicking the mobile menu, ensuring they display correctly when the burger overlay is open.

    Best regards,
    Ismael

    in reply to: Difference between a Template and a Custom Element #1491496

    Hi,

    Thank you for the update.

    You may need to update the EN version of the CET as well. If you can provide the login details in the private field, we’ll take a closer look.

    Best regards,
    Ismael

    in reply to: Homepage Not Full Width #1491495

    Hi,

    Thank you for the inquiry.

    Looks like the merged stylesheets and scripts are not loading in the Firefox browser. Have you tried temporarily disabling the cache plugin and the Enfold > Performance > File Compression settings?

    Best regards,
    Ismael

    Hey AgenturLanzinger,

    Thank you for the inquiry.

    Adjusting the background position a bit should help. Please try to add this css code:

    .responsive #top #wrap_all .av-flex-cells .no_margin {
        background-position: 50% 100%;
    }

    Result:

    Screenshot-2025-11-19-at-1-18-31-PM

    Best regards,
    Ismael

    in reply to: PageSpeed and Site Loading Hidden Elements #1491493

    Hi,

    Thank you for the info.

    Looks like the script is not working as intended so we removed it. Unfortunately, we didn’t find any other solution to prevent the slides’ background images from loading when the slider is not visible. You may need to remove the other sliders and rely on the responsive images if you’re using the Fullwidth Easy Slider, or manually apply different background images to the slides for different screen sizes using css. Example:

    /* mobile */
    @media (max-width: 767px) {
        .avia-fullscreen-slider .avia-slideshow > ul > li:nth-child(1) {
            background-image: url("/path/to/slide1-mobile.jpg") !important;
        }
        .avia-fullscreen-slider .avia-slideshow > ul > li:nth-child(2) {
            background-image: url("/path/to/slide2-mobile.jpg") !important;
        }
        .avia-fullscreen-slider .avia-slideshow > ul > li:nth-child(3) {
            background-image: url("/path/to/slide3-mobile.jpg") !important;
        }
    }
    
    /* tablet */
    @media (min-width: 768px) and (max-width: 1023px) {
        .avia-fullscreen-slider .avia-slideshow > ul > li:nth-child(1) {
            background-image: url("/path/to/slide1-tablet.jpg") !important;
        }
        .avia-fullscreen-slider .avia-slideshow > ul > li:nth-child(2) {
            background-image: url("/path/to/slide2-tablet.jpg") !important;
        }
        .avia-fullscreen-slider .avia-slideshow > ul > li:nth-child(3) {
            background-image: url("/path/to/slide3-tablet.jpg") !important;
        }
    }
    
    

    Best regards,
    Ismael

    in reply to: Enfold Header Font Size and Position #1491491

    Hi,

    The font size of the heading elements for different screen sizes can also be adjusted in Enfold > General Styling > Typography as shown in the screenshot below.

    Screenshot-2025-11-19-at-12-41-59-PM

    Best regards,
    Ismael

    in reply to: How do I get the font size on the mobile version smaller? #1491490

    Hey placeit53591,

    Thank you for the inquiry.

    The sizes of the headings can be adjusted in the Enfold > General Styling > Typography panel. You can also define different sizes for different screen widths.

    Screenshot-2025-11-19-at-12-41-59-PM

    Best regards,
    Ismael

    in reply to: Enfold Header Font Size and Position #1491489

    Hey kurson,

    Thank you for the inquiry.

    Which specific heading element are you trying to edit? You should be able to configure it in the Advanced Styling panel, but make sure to disable the Enfold > Performance > File Compression settings or toggle them again afterward. If you’re using the Special Heading element, the font and color options can also be configured in the Styling tab. Please check the screenshot below.

    Screenshot-2025-11-19-at-12-36-43-PM

    Let us know if you have more questions.

    Best regards,
    Ismael

Viewing 30 posts - 91 through 120 (of 66,947 total)