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Hi,
Thank you for the update.
Looks like you have successfully removed the category from the sidebar filter. For the banner, you can duplicate the ava_custom_add_shipping_text_script function in your functions.php file and customize it for each category as needed.
function ava_custom_add_shipping_text_script_category() { if ( is_product_category( array( 'apparel', 'bong' ) ) ) { ?> <script> (function ($) { $(document).ready(function () { var newContainer = $('<div class="av-custom-shipping-container"><p>Free Shipping (USA) - Orders $35+<br><p><font size="6px">International Shipping Available - All Pieces Dab Compatible</font></p></div>'); $('#av_product_description .container').after(newContainer); }); }(jQuery)); </script> <?php } } add_action('wp_footer', 'ava_custom_add_shipping_text_script_category', 99);
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey Gregory Beylerian,
Please continue here: https://kriesi.at/support/topic/to-purchase-support/
Best regards,
IsmaelHey Gregory Beylerian,
Thank you for the inquiry.
Try to add this css code to hide the default featured image.
.responsive .single .big-preview.single-big { display: none; }
Let us know the result.
Best regards,
IsmaelHey Patrick,
Thank you for the inquiry.
Are you using the Color Section element? By default, its main wrapper is a <div> element, not a <section>. Please create a test page and provide the URL in the private field.
Best regards,
IsmaelSeptember 26, 2025 at 6:27 am in reply to: menu not linked child pages should be marked in the menu #1489586Hey walhai,
Thank you for the inquiry.
By default, the items should be organized in a hierarchy (parent-child menu items) so that the theme or WordPress can determine their relationships. If this is not the case, some customization may be required.
Would you mind providing a screenshot of the issue or a link to a test page so we can check? You can use platforms like Savvyify, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
The style.css files you’re seeing are the following:
— https://site.it/wp-content/themes/enfold/wp-blocks/src/textblock/style.css
— https://site.it/wp-content/themes/enfold-child/style.css
— https://site.it/wp-content/themes/enfold/style.cssHowever, the required cached style.css file from the child theme is not loading when the query parameters are not set, meaning the cache is active:
— https://site.it/wp-content/cache/min/1/wp-content/themes/enfold-child/style.css?ver=1756284923
In your screenshot, the search field looks correct because you’ve added a query parameter. This is definitely an issue with a caching mechanism on your server. We recommend reaching out to your hosting provider for further assistance and ask them if Kinsta Cache can be disabled.
Best regards,
IsmaelHey Antonio,
Thank you for the inquiry.
You can try setting the map’s height for different screen sizes using css media queries.
Example:
@media only screen and (max-width: 1366px) { /* Add your Mobile Styles here */ #top .av-2x5yv-2e4c878dbdd4546c1985e0573793e047 .av_gmaps_sc_main_wrap .avia-google-map-container { height: 700px !important; } } @media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ #top .av-2x5yv-2e4c878dbdd4546c1985e0573793e047 .av_gmaps_sc_main_wrap .avia-google-map-container { height: 655px !important; } } @media only screen and (max-width: 480px) { /* Add your Mobile Styles here */ #top .av-2x5yv-2e4c878dbdd4546c1985e0573793e047 .av_gmaps_sc_main_wrap .avia-google-map-container { height: 455px !important; } }
Best regards,
IsmaelHi,
We are only able to reproduce this issue when the screen width is around 782px, which is not a standard resolution for mobile devices, so it’s not something to be overly concerned about. If you’d still like to address it, consider reducing the font size of the button, then set the max-width to 100%.
@media only screen and (max-width: 989px) { .responsive #top #custom_html-2 button { font-size: 13px; word-break: keep-all; max-width: 100%; text-align: center; } }
Best regards,
IsmaelHey!
We adjusted the css selector a bit. It should be working correctly now. Please make sure to purge the cache or remove browser history before checking.
Regards,
IsmaelHey koomo,
Thank you for the inquiry.
Try to add this css code to adjust the width of the mega menu container under the Destinations menu item:
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ #top #wrap_all #menu-item-35451 .avia_mega_div > .sub-menu { width: 750px !important; } #top #wrap_all #menu-item-35451 .avia_mega_div { width: 750px !important; overflow: visible; max-width: 750px !important; } #top #wrap_all #menu-item-35451 .avia_mega_div > .sub-menu > li { width: 250px; } }
Best regards,
IsmaelHi,
Add this css code to adjust the background color on smaller screens:
@media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ .responsive #top .av-submenu-container { position: absolute !important; background-color: #4f5b33a3; } .responsive #top .socket_color .mobile_menu_toggle { color: #ffffff; background: transparent; border: 0; } .responsive #top .socket_color .mobile_menu_toggle:hover { color: #f3ab29; } }
Best regards,
IsmaelHi,
Glad to know this has been resolved! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thanks for following up.
We are not seeing the alignment issue on our end, and the screenshot you posted is not loading for some reason. Please try using platforms like Savvyify, ImgBB, PostImages, or Dropbox to share the screenshot.
Best regards,
IsmaelHi,
Thank you for the update.
You can try setting the png image as the background of the scroll-down link:
#top .scroll-down-link.avia-svg-icon { background-image: url('image.png'); } #top .scroll-down-link.avia-svg-icon svg { display: none; }
Let us know if you need more info.
Best regards,
IsmaelHi,
What do you mean? Have you tried clearing the cache? This should disable all modifications related to Woocommerce. If it’s still not working, there may be compatibility issues with the third-party extension. We recommend reaching out to the plugin developers for additional assistance.
Best regards,
IsmaelHi,
The issue occurs when not logged in because the following cached file is not being loaded. We’ve tried disabling WP Rocket but it’s still the same.
https://site.it/wp-content/cache/min/1/wp-content/themes/enfold-child/style.css?ver=1756284923
Is there any other kind of caching enabled on your server? You may need to contact your hosting provider to confirm this.
Best regards,
IsmaelHi,
No problem! Glad this has been resolved. Please let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHey tonyiatridis,
Thank you for the inquiry.
We have set the Enfold > Blog Layout > Blog Layout settings to “Use the Advanced Layout Builder”, so the blog now utilizes the content created in the builder. It should now correctly display posts that are configured or selected in the Blog Posts element.
Best regards,
IsmaelSeptember 24, 2025 at 6:15 am in reply to: Rounded color box in content slider widget or testimonial widget #1489517Hi!
Thanks for following up.
We have moved the screenshot to the private field. To adjust the display of the navigation arrows and move them to the top of the testimonials, try to include this css code:
#top .avia-slider-testimonials.avia-testimonial-wrapper { overflow: visible; } #top .avia-slider-testimonials.av-slideshow-ui.av-nav-arrows-visible .avia-slideshow-arrows a { margin: -64px 15px 0; }
Please make sure to clear the browser cache or history on your phone, or switch to incognito mode temporarily to see the latest changes.
Regards,
IsmaelHi,
Sorry about that. Please look for the code and add a semicolon (;) at the very end of it.
add_theme_support( 'avia_exclude_WooCommerce' );
Best regards,
IsmaelHi,
Glad to know that you’ve found a workaround! Based on the solution you provided, it seems to rely on the IDs of the pages, so you’ll have to add them manually to the array.
Best regards,
IsmaelHi,
Thank you for the login info.
Looks like the lightbox doesn’t support webp images. One workaround, if you really need to use a webp image and enable the lightbox, is to set the Advanced > Link Settings > Image Link? option to “Set Manually”, then place the URL of a jpg or png image in the provided link field. Let us if you need more info.
Best regards,
IsmaelHi,
Are you trying to change the color of the menu items on hover? Try to add this css code:
#top .av-submenu-container.av-mfuwd2dc-fbfd62110b190173ec9e1a9c9af59e82 .av-subnav-menu li:hover a { color: #f3ab29; }
Best regards,
IsmaelHi,
Thank you for the update.
There was actually a “Save” button html element in the editor — we’re not sure how it got there, but we have removed it.
<a class="avia-modal-save button button-primary button-large" href="https://xxxxxxx.com/wp-admin/post.php?post=6549&action=edit#save">Save</a>
Best regards,
IsmaelHi,
Thank you for the login info.
Looks like the issue only occurs when you’re not logged in. Have you tried temporarily deactivating the WP Rocket plugin? Please back up your WP Rocket settings first, then disable the plugin and let us know the result.
Best regards,
IsmaelHi,
That’s quite odd. You can temporarily hide the save button using this css code:
.responsive .page .avia-modal-save.button.button-primary.button-large { display: none; }
Please provide the login details in the private field so that we can investigate the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
What happens when you add the class name “post-entry” to the image elements? Please provide the login details in the private field so we can investigate the issue further. Also, make sure that Appearance > Theme File Editor is accessible.
Best regards,
IsmaelHi,
You can add this css code to make the background transparent and have the menu float above the slider.
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ #top .av-submenu-container.av-mfuwd2dc-fbfd62110b190173ec9e1a9c9af59e82 { position: absolute; background-color: #4f5b33a3; } #top .av-submenu-container.av-mfuwd2dc-fbfd62110b190173ec9e1a9c9af59e82 .av-subnav-menu li a { background-color: transparent; } }
Best regards,
Ismael -
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