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July 2, 2025 at 12:24 pm #1486238
Good morning,
You helped me fix this last time. I have now uploaded the child’s theme, and your settings have disappeared. I entered the code in the custom code field, and, as before, it did not work. AND THERE IS ANOTHER BIG ISSUE WITH THE NEW INSTALL. On the phone the products are majorly out of wack! Type is all over the place. Can you help with this then check on a phone to see if it appears right?? THANK YOU IN ADVANCE!! I uploaded the old Enfold theme settings with the new install but maybe because you changed it at the Php level it did not transfer.
I HAVE COPIED AND PASTED WHAT YOU DID THE LAST TIME. HERE IT IS. YOU ADDED IT TO MY PHP FUNCTION, WHICH I DO NOT KNOW HOW TO DO.
Hi,Thank you for your patience, on the page /fine-art-limited-editions/ I see the images are cropped to 450px square:
Enfold_Support_3642.jpegand your original images are in a 4:3 layout:
Enfold_Support_3644.jpegI couldn’t find the snippet that Ismael provided above anywhere, so I added it to th end of youe functions.php and now the images look like the original layout:
Enfold_Support_3646.jpegplease clear your browser cache and check.
I see you are not using a child theme and so this customization will be lost when you update next, I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets so your customizations won’t be lost.Best regards,
Mike
HERE IS THE SNIPPET THAT THE THREAD SAID YOU ADDED.
add_filter( ‘avf_wc_before_shop_loop_item_title_img_size’, ‘avf_wc_before_shop_loop_item_title_img_size_mod’, 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
return ‘woocommerce_thumbnail’;July 4, 2025 at 4:47 am #1486294Hey extraeyes,
Thank you for the inquiry.
We tried to access the dashboard, but the account provided above does not have administrator rights. Please update the user role to Administrator so we can access the settings. Are you trying to adjust the size of the images in the shop or catalog page?
Best regards,
IsmaelJuly 5, 2025 at 2:01 pm #1486343I am sorry. I changed it. It is good now. YES, THE WOOCOMMERCE GALLERY. You fixed it once before, I provided the code from the last thread.
ALSO: While you are in there… The page says: Checkout — Inactive Maintenance Mode Page (Change), Inactive Custom 404 Page (Change), Inactive Custom Footer Page (Change), Checkout Page
BUT I HAVE MAINTENANCE MODE DISABLED in http://www.pamelagoodyer.comTHANK YOU IN ADVANCE FOR YOUR HELP.
July 7, 2025 at 5:32 am #1486383Hi,
Thank you for the update.
The Appearance > Theme File Editor is not accessible when we checked. Please enable it or provide the FTP details in the private field so we can edit the theme files. Have you tried adjusting the Appearance > Customize > WooCommerce > Product Images settings?
Best regards,
IsmaelJuly 8, 2025 at 12:26 am #1486422I don’t know what that means. Yes, I did try the Woo Commerce settings. Can you explain this to me. Is this something my host can do? I don’t understand that if you have access why you could not do this… Its just all new to me. I am a layperson.
I would appreciate more specific details. THANK YOU!!
July 8, 2025 at 6:11 am #1486430Hi,
Where did you add the code, and how did you add it? It’s possible that the Appearance > Theme File Editor has been disabled by your hosting provider or a security plugin. If you’re not sure what FTP account is, you can ask your hosting provider to create one for you or request that they enable the Theme File Editor so we can access the
functions.php
file and edit the modification. Please check the link below.— https://draftpress.com/disallow-file-edit-setting-wordpress-disallow_file_edit/
Best regards,
IsmaelJuly 9, 2025 at 8:46 pm #1486541Ah yes, I now remember the hosting plug in had that security feature. I turned it off!!
You can go ahead now. THANK YOU IN ADVANCE!!!July 10, 2025 at 6:03 am #1486560Hi,
Sorry, the file editor is still not accessible.
Try to edit the wp-config.php file as described in the article, and set DISALLOW_FILE_EDIT to false.
define( 'DISALLOW_FILE_EDIT', false );
We recommend reaching out to your hosting provider for additional assistance.
Best regards,
Ismael -
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