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Viewing 30 posts - 11,611 through 11,640 (of 67,434 total)
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  • in reply to: Embedding Sub Navbar element on WooCommerce #1341254

    Hi,

    it kicks the sidebar down below the product loop. Am I missing something obvious to avoid this? Here is the code I adapted from your’s.

    Sorry for the delay. We are not seeing this issue on our end. The sidebar is perfectly positioned beside the content even though the fixed submenu is there. Would you mind providing a screenshot?

    Best regards,
    Ismael

    in reply to: Product Description Setup #1341253

    Hey Leo,

    Thank you for the inquiry.

    Looks like you are using the Advance Layout Builder (ALB) for the products, which is why they are not displaying in their default style or layout. Which part of the product page are you trying to adjust?

    You can open a new thread or ticket in this inquiry form.

    // https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    Hey markus-fischer,

    Thank you for the inquiry.

    You may need to adjust the Homepage and Social settings in the Yoast > Search Appearance > General tab. Please note that the changes here will not take effect immediately. You may have to wait for a while for the changes to propagate. Make sure to remove the cache before checking it again.

    Best regards,
    Ismael

    in reply to: Ideal with for responsive color-section paralax #1341251

    Hi,

    We tested the parallax effect of the layer slider on mobile view but it seems to be disabled, which is probably due to performance reasons. Parallax effects could degrade the rendering performance of the page a bit specially on devices with limited resources because it has to transform the element dynamically based on the cursor or scroll position. This is probably why the effect is disabled on mobile devices.

    Best regards,
    Ismael

    Hi,

    It might be cached or it is still updating. Please try it again after a while, or test the entry in this link.

    // https://developers.facebook.com/tools/debug/

    Best regards,
    Ismael

    in reply to: Remove sidebar from blog on mobile #1341144

    Hey!

    UPDATE: You can also adjust the css > layout.css file using the code below.

    // https://pastebin.com/93FsnV6f

    Best regards,
    Ismael

    Hi,

    We have checked the links in the screenshot above and the robots meta tag are properly set to “index,follow”, which makes the semrush “nofollow” warnings seem inaccurate. Did you try to run the semrush test again?

    We have also found this old thread, which might be related to this issue.

    // https://kriesi.at/support/topic/improved-added-relnofollow-excuse-me-what-this-is-the-biggest-nonsense/#post-1052624
    // https://kriesi.at/support/topic/how-to-remove-s-from-search-url/

    In the later versions of the theme, we have added the rel=”nofollow” attribute to the search icon to prevent duplicate URLs, but based on your screenshot above, the rel attribute is not included in the search icon html. Did you modify the avia_append_search_nav function?

    Best regards,
    Ismael

    in reply to: Contact Form Not Working (Not Sending Emails) #1341132

    Hi,

    Thank you for the info.

    Did you set the (Email address hidden if logged out) as the from address? This should automatically whitelist any messages coming from the contact form. If you are not seeing the messages in your inbox, please try to check the junk or spam folder. If this is still not working, please post the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Setting contact form link to open in a new tab #1341131

    Hey jaimemerz,

    Thank you for the inquiry.

    This is possible but you have to directly edit the enfold/config-templatebuilder/avia-shortcodes/contact/contact.js around line 234, look for this code..

    form.attr('action', redirect_to);
    location.href = redirect_to;
    

    .. and replace it with:

    form.attr('action', redirect_to);
    window.open( redirect_to, '_blank );
    

    This should open the redirect link in a new tab. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the changes.

    Best regards,
    Ismael

    in reply to: Can't Access Pages from the WordPress Dashboard #1341127

    Hey jnightingale,

    Thank you for the inquiry.

    The site is actually using a very old version of the theme, 4.6.1, which is probably why the auto-update is not working. The latest version is now 4.8.9.1, which is available from your Themeforest account. You may need to manually update the theme via FTP this once. Please check this documentation for more info on how to manually update the theme.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Enfold SEO Issues #1341125

    Hi,

    I checked on Google how it is being displayed

    It might be an old Google search entry, which will be updated eventually once the site has been re-crawled or re-indexed by Google. Just make sure to update regularly and add new content to it. This is what we see when we google or search for the site.

    screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwDDN4kFqGGvfPEcT?e=9SZZ5F

    The link in the search result also redirects to https properly.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We updated the enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.php file as instructed in the previous thread. The title of the page should not display above the gallery anymore.

    Best regards,
    Ismael

    Hey markus-fischer,

    Thank you for the inquiry.

    We are not seeing any support links in the search results above. You can just ignore this for now because Google will eventually update the search entries as long as the site is regularly updated. If you want, you can a submit a sitemap to Google to provide more information about the site.

    // https://developers.google.com/search/docs/advanced/sitemaps/build-sitemap

    Best regards,
    Ismael

    in reply to: White space between footer socket and main content #1341107

    Hey aboderc,

    Thank you for the inquiry.

    The password for the username above is invalid, so we were not able to check the post. Please check the info carefully or create a different login account. A screenshot of the layout issue will also help.

    Best regards,
    Ismael

    Hey mebi,

    Thank you for the inquiry.

    The default contact form element have only two options for security, the default number captcha and the Google reCAPTCHA option. If you want to avoid using Google’s captcha widget, you may have to improve the site’s security in other ways such as installing a security plugin like Sucuri or Wordfence to monitor the site and block harmful traffic. You can also use a different contact form such as Contact Form 7 and install a honeypot plugin to add another layer of security to the contact form.

    // https://wordpress.org/plugins/contact-form-7-honeypot/

    Best regards,
    Ismael

    in reply to: Can't reorder images in masonry gallery #1341101

    Hey tonyiatridis,

    Thank you for the inquiry.

    This issue will be fixed on WordPress 5.9.1. For the meantime, you have to add this code in the functions.php file to enable the gallery sorting back.

    function ava_custom_css_admin_mod() {
        echo '<style>
          .wp-core-ui .attachments:after {
              visibility: hidden;
              display: block;
              font-size: 0;
              content: " ";
              clear: both;
              height: 0;
          }
        </style>';
    }
    add_action('admin_head', 'ava_custom_css_admin_mod');
    

    Best regards,
    Ismael

    in reply to: Tiled landing page! #1341100

    Hey dactor12,

    Thank you for the inquiry.

    The layout in the site above is not available in the theme by default but you might be able to do it using the Grid Row element with some modifications. You can also try the Masonry element to create tiled boxes. This is an example of the masonry element.

    // https://kriesi.at/themes/enfold/portfolio/masonry-portfolio/

    Best regards,
    Ismael

    in reply to: Repeating full width slides #1341097

    Hi,

    Sorry for the troubles. We will add the fix in the next patch. For the meantime, please manually update the files listed in the private field.

    Best regards,
    Ismael

    in reply to: Portfolio-Einträge sortieren #1341066

    Hey sancho22,

    Thank you for the inquiry.

    The sorting options are located in the element’s Content > Sorting toggle. You can adjust the Order by and the Display Order settings accordingly.

    Best regards,
    Ismael

    in reply to: enfold and woocommerce problems #1341064

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Comments ALB element causing Lighthouse error #1341063

    Hi,

    However… without that plugin active, and after a hard cache refresh, I still get the “Form elements do not have associated labels” error from Lighthouse, specifying this line:

    The default comment field has a corresponding label above it.

    <label for="comment">Comment <span class="required" aria-hidden="true">*</span></label>
    

    So Lighthouse is saying it’s not Antispam Bee causing the error, but Enfold..

    Please note that the comment field is a default WordPress element, it is not generated by the theme.

    If I re-enable the plugin the Antispam code re-appears. If I run Lighthouse again, I still get the ‘no label’ error. When Lighthouse highlights what’s causing the error, it states:

    Are you sure that the textarea that the plugin generates has been removed from the page when you run the test again? Please disable the plugin again, make sure to purge the cache and check if the hidden textarea is actually gone. Or try to run the test using a different browser.

    Best regards,
    Ismael

    in reply to: Cannot Edit a Particular Page #1341061

    Hey Eleina_Shinn,

    Thank you for the inquiry.

    Did you add any html tags (input, textarea, script) in the page? Please try to set the Advance Layout Builder (ALB) to debug mode so that we can check the shortcodes in the page.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: Broken footer in translated contribution #1341058

    Hey Michael,

    Thank you for the inquiry.

    For some reason, the translated page is set to use the classic editor instead of the advance layout builder, which is why the contents including the footer were contained and restricted in a default container. Updating the page fixed the issue.

    Best regards,
    Ismael

    in reply to: Load image from url as a button #1341056

    Hi!

    Alright. We will close this thread for now. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry Gallery Load More button not working on mobile #1341054

    Hey arapps,

    Thank you for the inquiry.

    We get a 403 error when try to load more items from the masonry gallery. We are not yet sure what is causing but we did notice that the site still contains an older version of the theme, 4.8.7.1. Please upgrade the theme to version 4.8.9.1, toggle or temporarily disable the Enfold > Performance > File Compression settings, purge the cache, then check the page gain.

    Best regards,
    Ismael

    in reply to: Support Purchase #1341053

    Hey Thomas,

    Thank you for the inquiry.

    You can update the theme as long as you have access to the purchase license. Just download the latest version fro your Themeforest account or do the update in the Enfold > Theme Update panel. You don’t need to renew the support license.

    Best regards,
    Ismael

    in reply to: Using a page as a footer in Enfold #1341052

    Hi JP,

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Burger Menu Customized #1341051

    Hi,

    Thank you for the update.

    We adjusted the css code a bit, please try it again. If you want change the size of the menu text, just edit the css rule for the .av-hamburger strong element above.

    Best regards,
    Ismael

    in reply to: Change logo image after scroll down #1341050

    Hey frankeee,

    Thank you for the inquiry.

    Did you update the image URL in the script? Look for these lines in the script and adjust the image URL.

     $('.logo a').find( 'img' ).attr('src', 'https://your-full-url.com/wp-content/uploads/2021/01/2nd-logo.png').css({ 'padding-top': '0px'});
       } else {
        $('.logo a').find( 'img' ).attr('src', 'https://your-full-url.com/wp-content/uploads/2021/01/logofinale.svg').css({ 'padding-top': '15px'});
    

    Please post the site URL in the private field so that we can check the modification.

    Best regards,
    Ismael

    in reply to: Multi-Vendor #1341049

    Hey phausner,

    Thank you for the inquiry.

    This is not available out of the box but you can use third party extensions such as Woocommerce Product Vendor to create your own marketplace. This is a premium extension.

    // https://woocommerce.com/products/product-vendors

    Best regards,
    Ismael

Viewing 30 posts - 11,611 through 11,640 (of 67,434 total)