Hi,

Thank you for the info.

Just in case the demo I chose: Consulting Demo

We managed to import the demo without encountering the error above. You can now begin with the site modification.

Hello, every time I try to download ‘Photography Portfolio Demo’ I get this information:

If you want to import a different demo, try to reset the database and the whole installation using the WP Reset plugin.

// https://wordpress.org/plugins/wp-reset/

Best regards,
Ismael

Hey onedesignprint,

Thank you for the inquiry.

We cannot open the PDF file on desktop and mobile view. The file doesn’t seem to exist. Please remove the old file, then try to upload it again. (see private field)

Best regards,
Ismael

Hi,

Thank you for the update.

The post navigation is not displaying in some of your posts because there are fullwidth elements within the page. The post navigation is set to hide by default on pages with fullwidth elements including sliders, grid row or color sections. To enable it back, you have to adjust the settings using the avia_post_nav_settings filter.

Please add the code in the functions.php file.

/*
* Add your own functions here. You can also copy some of the theme functions into this file. 
* WordPress will use those functions instead of the original functions then.
*/
function avia_remove_fullwidth_slider_check($settings)
{
   $settings['is_fullwidth'] = false;
   $settings['skip_output'] = false;
   return $settings;
}
add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);

Best regards,
Ismael

Hi,

Thank you for the info.

Would you mind updating the theme again to the latest version? After the update, try to remove the logo, update the theme options, then upload the logo again. Also, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael

Hey Monika,

Thank you for the inquiry.

How did set the content to open inside a lightbox? You may need to apply a custom css class name or ID to the button in order to trigger the lightbox popup.

// https://kriesi.at/documentation/enfold/add-custom-css/

Best regards,
Ismael

Hey Krizz1989,

Thank you for the inquiry.

You can use the default lightbox option in the theme to open a specific content inside a lightbox. Please check the following threads for more info.

// https://kriesi.at/support/topic/form-in-popup-on-mobile/#post-1308520
// https://kriesi.at/support/topic/page-scroll-up-on-accordion-click/#post-1315133

Best regards,
Ismael

Hey Martin,

Thank you for the inquiry.

That is the new post css mechanism and the number in the file name refers to the page ID. The css files contain custom styles for the elements within a specific page. It was introduced in the later versions of the theme.

Best regards,
Ismael

Hi,

Thank you for the info.

Adding this css code should help resize the input fields in the IDX contact form.

#ihf-contact-request-form fieldset {
    width: 100%;
    max-width: 100%;
    min-width: 0 !important;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

Best regards,
Ismael

Hi,

We cannot reproduce the issue on an iPad Pro device emulation. To deactivate the sticky header on larger tablets temporarily, try to use this css code.

@media only screen and (min-width: 768px) and (max-width: 1366px) {
.responsive.html_mobile_menu_tablet #top #wrap_all #header {
    position: relative;
    width: 100%;
    float: none;
    height: auto;
    margin: 0 !important;
    opacity: 1;
    min-height: 0;
}
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

Do you have a staging or development version of the site? Try to do the update in the staging version first so that we can check the changes and fix any issues that may occur.

Best regards,
Ismael

Hey Bruno,

Thank you for the inquiry.

Did you follow the instructions in the WPML documentation? There are a few ways of translating the widgets. One method requires the String Translation module and another way is to create a widget for each language. Please check the documentation for more info.

// https://wpml.org/documentation/getting-started-guide/translating-widgets/

Best regards,
Ismael

Hey sitesme,

Thank you for the inquiry.

There are minor changes in the logo in the latest version of the theme, which might have affected your logo. Are you trying to decrease its size on mobile view? If so, try to use this css code.

@media only screen and (max-width: 767px) {
    .responsive .logo img {
        max-height: 60px;
    }
}

Default max-height value is 80px.

Best regards,
Ismael

Hi,

Thank you for the update.

there is no if(isset($avia_config[‘use_child_theme_functions_only’])) return; in the functions.php file.

Looks like you are using a child theme. Just paste the debug mode snippet anywhere in the functions.php file. The debug mode field should display below the advance layout builder after adding the code. Please make sure to purge the cache or refresh the browser before editing the page.

Best regards,
Ismael

Hi,

Try to use this code in the functions.php file to adjust the scroll offset on desktop view.

function avf_header_setting_filter_mod($header) {
        if(!wp_is_mobile()) {
	    $header['header_scroll_offset'] = $header['header_scroll_offset'] - 100;
        }
	return $header;
}
add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);

Please make sure to purge the cache before attempting to check the page again.

Best regards,
Ismael

Hey bauchope,

Thank you for the inquiry.

The sorting option works fine when we deactivate the plugins as shown in the screenshot below. You may need to deactivate the plugins temporarily, then activate them one at a time to find the cause of the issue.

Screenshot: https://imgur.com/ofbdYB7

Best regards,
Ismael