Hi,

Thank you for the update.

We may need to access the server in order to debug the issue further. Please post the the WP and FTP details in the private field.

Best regards,
Ismael3

Hi,

Glad to know that the suggestions above are working. Regarding the image orientation, you can modify this code in the enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php file around line 605, but we are not sure how this would affect other masonry layouts.

	if( $size == 'fixed' )
				{
					if( ! empty( $attachment ) || ! empty( $before_content ) )
					{
						if( $auto )
						{
							$class_string .= $this->ratio_check_by_image_size( $attachment );
						}

						if( $manually )
						{
							$class_string .= $this->ratio_check_by_tag( $entry['tags'] );
						}
					}
				}

You can remove the condition $size == ‘fixed’ completely or just replace it with true.

if( true ) {
  // rest of the code
}

Best regards,
Ismael

Hey jpa6,

Thank you for the inquiry.

This is probably the same issue as discussed in this older thread.

// https://kriesi.at/support/topic/cross-origin-request-blocked-fonts-not-loading-on-english-wpml/

You have to add this code in the functions.php file to adjust the path and use relative URL for the font files.

add_theme_support( 'custom_uploaded_fonts_relative_url' );

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the snippet.

Best regards,
Ismael

Hi,

You cannot upload it using the Custom Font Manager because it is intended for Google fonts, but you can still register the font using the @fontface rule as described below.

// https://developer.mozilla.org/en-US/docs/Web/CSS/@font-face

Or by using a plugin such as the following.

// https://wordpress.org/plugins/custom-fonts/

Best regards,
Ismael

Hi,

Thank you for the update.

Did you specify a custom autoresponder text in the Content > Backend > Autorespond Text field? The fields will not be included in the autoresponder email if a custom text is specified.

Best regards,
Ismael

Hey!

We still can’t figure out why the custom cookie options are not working or why it is not able to remove the external cookies. The theme tries to disable the custom cookies by setting its value to false, but for some reason this is not working. Looks like the plugin is persistently registering the cookies regardless of the rules provided in the custom cookie settings, or it is just not possible to override and reset the _fbp or the _ga cookies once they are set.

We recommend using a different cookie plugin such as Borlabs Cookie or Complianz instead of the default privacy options in the theme.

// https://wordpress.org/plugins/search/cookie+privacy/

Thank you for your patience.

Cheers!
Ismael

Hey jb84,

Thank you for the inquiry.

You should not duplicate the page and use the WPML default translation editor instead of manually copying the content of the original page. Please check this documentation for more info on how to translate pages using the Advance Layout Builder and WPML.

// https://wpml.org/documentation/theme-compatibility/enfold/

Best regards,
Ismael

Hey Joakim,

Thank you for the inquiry.

You may need to unregister some thumbnails and regenerate the images in the library as suggested in these threads.

// https://kriesi.at/support/topic/enfold-image-sizes-3/#post-1109028
// https://kriesi.at/support/topic/how-can-i-delete-all-enfold-image-sizes/

This article should help.

// https://wpengine.com/resources/wordpress-media-library-clean-up/

Best regards,
Ismael

Hey Jeffrey,

Thank you for the inquiry.

This is possible but you may have to upload a different version of the secondary logo. Please try this code in the Quick CSS field.

.header_color .header_bg {
    background-color: #ffffff;
}

.header_color .sub_menu>ul>li>a, .header_color .sub_menu>div>ul>li>a, .header_color .main_menu ul:first-child > li > a, #top .header_color .main_menu .menu ul .current_page_item > a, #top .header_color .main_menu .menu ul .current-menu-item > a, #top .header_color .sub_menu li ul a {
    color: #000000;
}

.header_color .av-subnav-menu a:hover, .header_color .av-subnav-menu a:focus, .header_color .main_menu ul:first-child > li a:hover, .header_color .main_menu ul:first-child > li a:focus, .header_color .main_menu ul:first-child > li.current-menu-item > a, .header_color .main_menu ul:first-child > li.current_page_item > a, .header_color .main_menu ul:first-child > li.active-parent-item > a {
    color: #000000;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

The site looks really nice. :)

Best regards,
Ismael

Hi,

The logo still has a large gap above it and looks like you didn’t select the original or full size version of the image. Please check the link in the private field.

Try to add this css code to adjust the size of the logo image.

.logo, .logo a, .logo a img {
    max-height: 500px !important;
    height: 500px;
}

Best regards,
Ismael

Hey So Evolve,

Thank you for the inquiry.

1.) We cannot reproduce the issue on our end. The video fades in smoothly and plays continuously without glitching.

2.) The theme will automatically assign the highlight color to the menu buttons but you can adjust them with css if necessary. This css code for example will change the color of the “Listen Now” button or the menu item with the ID 874.

#top #wrap_all .header_color #menu-item-874 > a .avia-menu-text {
    background-color: red;
    color: blue;
    border-color: black;
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hi,

Since the automatic update is not working, you will have to download the theme directly from your Themeforest account and upload it manually to your server via FTP. Please check this documentation for more info.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

The update should help fix the animation issue with the masonry element. Please let us know once the theme is updated.

Best regards,
Ismael

Hi,

Sorry for the late response. The map is actually rendered in the widget but for some reason, its height is dynamically set to 80%, which will not work because the height of its parent container is not specified or is set to 0. Adding this css code should adjust the height of the map container.

.widget .avia-google-map-container {
    height: 200px !important;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey!

A fix is going to be included in the next patch, temporarily you can use this filter in the functions.php file to exclude the custom elements from the search results.

add_filter("avf_custom_elements_cpt_args", function($args) {
    $args["exclude_from_search"] = true;
    return $args;
}, 10, 1);

Thank you for your patience.

Cheers!
Ismael

Hey Manfred,

Thank you for the inquiry.

We do not recommend including those fields in the contact form as it is not fully secure. It might better if you use a payment plugin instead of using the default contact form.

Best regards,
Ismael