Hi,

Thank you for the info.

The privacy & cookie option is actually blocking the Google fonts or preventing it to load because of the selected option in the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior settings. Users have to accept the cookies first and manually allow external services including the fonts using the privacy toggles in the modal popup window. If you want the fonts to load immediately without the user consent, you can set the Default Cookie Behavior settings to the first or second option.

Best regards,
Ismael

Hey slsmart,

Thank you for the inquiry.

The content of the loaded items contain a lot of line breaks or br tags for some reason and the shaking is due to the load more button, which has been fixed in later versions of the theme. The site is currently using a very old one. Please update the theme from version 4.7.4 to the latest version 4.9.2.1, and make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael

Hey jaimemerz,

Thank you for the inquiry.

We would recommend removing the duplicates since Google already detects and is probably asking you to remove them. You will have to apply some css modifications and add css media queries to adjust the layout of the existing elements on mobile view. Currently, there is no way to hide those elements from Google or a way to tell them to exclude certain elements on a specific device.

These documentation and guidelines might help.

// https://developers.google.com/search/docs/advanced/guidelines/hidden-text-links

Best regards,
Ismael

Hey patrikbeneke,

Thank you for the inquiry.

This is possible but it will require significant amount of css or style changes, and it will also depend on the current content of the page or of the site. Which specific elements are you trying to adjust on tablet view? We may have to inspect the site directly in order to provide a possible solution.

Best regards,
Ismael

Hey WebThings,

Thank you for the inquiry.

The images are perfectly visible on our end. You may have to ask your clients to remove the cache or history on their browser, or tell them to check the site on incognito mode. You can also send this screenshot (https://imgur.com/5Iszxb2) to your clients.

Best regards,
Ismael

Hey finchkelsey,

Thank you for the inquiry.

Have you tried using the Button element in the builder? You can set the image URL in the Content > Link Settings > Button Link? field and it will automatically open inside a lightbox on click.

Best regards,
Ismael

Hey yattsu,

Thank you for the inquiry.

We can reproduce the issue on our end but we are not yet sure what is causing it. We thought that it is due to the privacy settings, but the analytics script still doesn’t load when we temporarily disable the consent bar. We also disabled the file compression settings and removed the cache.

Have you tried disabling the plugins temporarily? Is there a staging or a development version of the site?

Best regards,
Ismael

Hi,

Did you save the info as a custom field of the page or post? You have to use the update_post_meta or the add_post_meta function in order to save the info as custom field.

// https://developer.wordpress.org/reference/functions/update_post_meta/
// https://developer.wordpress.org/reference/functions/add_post_meta/

Best regards,
Ismael

Hey advteksol,

Thank you for the inquiry.

The first image is actually larger than the other images. Its size is 1000x430px, compare to the other two, which is only 845x321px. Please check the link in the private field.

Best regards,
Ismael

Hey renita01,

Thank you for the inquiry.

This might be server-related or a cache issue. Disabling the cache plugin and removing old database transients might help but it is not guaranteed. You can use the following plugin to remove the database transients.

// https://wordpress.org/plugins/delete-expired-transients/

You can find more info in this link.

// https://mainwp.com/how-to-delete-all-transients-in-your-sites-database/

After doing the steps above, try to refresh the page and check for updates again.

Best regards,
Ismael

Hey Jorge,

Thank you for the inquiry.

The custom field _aviaLayoutBuilder_active has to be attached to the post in order to enable the Advance Layout Builder. You can set that manually after saving the post using the wp_insert_post hook.

// https://developer.wordpress.org/reference/functions/wp_insert_post/

Best regards,
Ismael

Hi,

Thank you for the info.

Can we have access to the site? We have to inspect the contact form in order to provide a proper solution. Please post the WordPress and S/FTP account details in the private field.

Best regards,
Ismael

Hi,

Thank you for the update.

It works fine when we upload a different SVG image or logo (see private field). Where did you create the SVG file? Please try to open it using on any image editor, resave it, then upload it again.

We also disabled some of the plugins temporarily including Imagify and SVG Support. Please enable them back once the new logo has been uploaded.

Best regards,
Ismael

Hey jpa6,

Thank you for the inquiry.

Is it working correctly when you upload flag images in jpg or png format? The impact of using svg for the flags is quite minimal if you are just trying to decrease the page size or improve the loading speed.

Please try to add this code in the functions.php file to limit the size of the flags in theme options panel.

add_action('admin_head', 'ava_admin_head_styles');
function ava_admin_head_styles() {
  echo '<style>
    .avia_cur_lang, .avia_cur_lang svg, .avia_cur_lang img {
        max-height: 12px;
        max-width: 18px;
    }
  </style>';
}

Best regards,
Ismael

Hi,

When cheking this page in the front it show me a completly different content!

Did try disabling the cache plugin temporarily? You might be looking on a cached version of the page. Please post the login details in the private field so that we can test the translations.

Best regards,
Ismael