Forum Replies Created
-
AuthorPosts
-
Hey mattb1169,
Thank you for the inquiry.
What do you mean by “content block”? Are you using the Gutenberg block editor? Please provide a screenshot of the section that is not displaying correctly using imgur or dropbox.
Best regards,
IsmaelMarch 29, 2022 at 8:11 am in reply to: New Order Emails Taking Hours and Cache Not Clearing #1346397Hey ramonolivencia,
Thank you for the inquiry.
Do the emails arrive immediately when you switch to a different theme? The theme doesn’t interfere with the default checkout or order process, so it is possible that something else is delaying the emails. You may need to contact your hosting provider and ask them to check your mail server, and open another ticket in the Woocommerce support forum for additional assistance.
Best regards,
IsmaelHi,
Thank you for following up.
You can use this css code to adjust the height of the header and move the position of the second logo.
@media only screen and (max-width: 767px) { .responsive #top #header_main>.container .main_menu .av-main-nav>li>a, .responsive #top #wrap_all .av-logo-container { height: 180px !important; line-height: 180px; } .responsive #top #header .widget { left: 80px; top: 80px; max-height: 80px; } .responsive #top #header .widget img { width: 80px; } }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHi,
Sorry for the confusion. We thought that you manually added the Facebook Pixel code somewhere. We will get back to you once we have found the issue.
Best regards,
IsmaelHey tremblayly,
Thank you for the inquiry.
We posted the actual shortcodes of the demo pages in the private field.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
Adjusting the width of columns on tablet view should be possible. Are you using the product grid element, or just the default product template? Please provide the URL of the product page so that we can check the elements directly.
Best regards,
IsmaelHi,
Thank you for the info.
Please try to use this css code to completely hide the quote form container on page load.
.custom-html-widget #test-popup { opacity: 0; display: none; }You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css, and please do not forget to purge the cache or disable the cache plugin.
Best regards,
IsmaelHi,
Yes, looks like it is working correctly now including the button in the consent message bar, although we are still not sure what caused the error in the first place. Please feel free to open another thread if you encounter other issues or if you have any questions about the theme.
Thank you for your patience.
Have a nice day.
Best regards,
IsmaelMarch 29, 2022 at 6:17 am in reply to: siteground tips and nightmare transfer to siteground #1346383Hi,
Thank you for the update.
Regarding the spams, you may need to use another contact form plugin such as Contact Form 7 and install security extensions like honeypot and spam preventions. Please check the following links.
// https://wordpress.org/plugins/cf7-advance-security/
// https://wordpress.org/plugins/contact-form-7-honeypot/Best regards,
Ismael3Hi,
Yes, we recommend the Contact Form 7 plugin because it’s free and you can extend its functionality using other third party extensions. Please check the plugin documentation for more info.
// https://contactform7.com/docs/
And of course, installing a security plugin to keep watch over the site and prevent unwanted traffic is always a good idea. Please check this article for more info.
// https://wpforms.com/best-wordpress-security-plugins/
The plugin WPForms is another good option if you want to use a different and a more comprehensive contact form plugin.
Best regards,
IsmaelHey Sabine,
Thank you for the inquiry.
You can use this css code to adjust the height of the header and of the main menu container.
.av_minimal_header #header_main .container, #header_main .main_menu ul:first-child > li a { height: 45px; line-height: 45px; }You may also need to adjust the top padding of the main container if you the sticky header option is enabled. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
Thank you for the update.
Another events plugin (Modern Events Calendar Lite) has been installed in place of the previous one and it looks like the items in the tag pages are still displaying correctly. Do you still require the previous plugin?
We may need to deactivate the current plugin and activate the other in order to check the issue properly. Would that be ok? Is there a staging or development version of the site?
Best regards,
IsmaelHi,
Thank you for the inquiry.
We cannot find the widget in the header. Did you add this code in the functions.php file?
function avf_enfold_after_main_container() { dynamic_sidebar( 'header' ); } add_action('ava_after_main_container', 'avf_enfold_after_main_container');This should insert the header widget area after the main menu container. While testing, you should disable the cache plugin and turn off css and js minification or compression settings.
Best regards,
IsmaelHi,
Great! Glad to know that you have managed to find the issue. Please feel free to open another thread if encounter more issues or if you have any questions regarding the theme.
Have a nice day.
Best regards,
IsmaelMarch 28, 2022 at 6:00 am in reply to: Pagination do not work with Woocommerce Price Filter #1346263Hi,
Thank you for the update.
The price filter works fine when the Product Filter for WooCommerce plugin is disabled. Unfortunately, we are not exactly sure what is in the plugin that is causing this issue. You may need to contact the plugin authors for additional info and assistance.
Best regards,
IsmaelHi,
Thank you for the update.
The default product layout looks exactly like the one you built using the ALB, so you don’t need to adjust it. Just switch to the default editor and configure the product options.
Best regards,
IsmaelHi,
Glad to know that this has been resolved. Thanks to @Guenni007 and @Rikard. Please feel free to open another thread if you have more questions regarding the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info.
You can use widgets to add another logo inside the header area. Please check this documentation for more info.
// https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Or use the avf_logo_final_output filter to adjust the html of the current logo.
function avf_add_logos($logo) { $logo .= '<a class="first-logo" href="/"><img src="http://site.local/wp-content/uploads/2022/03/logo-rivista.jpg"/></a>'; $logo .= '<a class="second-logo" href="https://site.org"><img src="site.local/wp-content/uploads/2022/03/ordine.jpg"/></a>'; $logo .= '<a class="third-logo" href="https://www.site.it"><img src="http://site.local/wp-content/uploads/2022/03/medicina.jpg"/></a>'; return $logo; } add_filter('avf_logo_final_output', 'avf_add_logos', 10, 1);Best regards,
IsmaelMarch 28, 2022 at 5:16 am in reply to: Fullwidth Easy Slider position of caption-content and caption-title responsive #1346258Hi,
Adding a right margin to the caption title should work but you won’t see any difference because there is nothing beside the title. If there is another text beside the title, applying a right margin will push the text away from the title.
#top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title { margin-right: 100px; }Why do you need to place a right and left margin to the title? If you want to pull the title to the right a bit, just apply the left margin.
#top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title { margin-left: 100px; }Or apply a negative right margin to it.
#top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title { margin-right: -100px; }To apply custom styles to different slides, we can use the nth-child selector.
#top #wrap_all .avia-slideshow .avia-slideshow-slide:nth-child(1) .av-slideshow-caption .avia-caption-title { margin-left: 100px; } #top #wrap_all .avia-slideshow .avia-slideshow-slide:nth-child(2) .av-slideshow-caption .avia-caption-title { margin-left: 150px; }The css code above will apply a 100px left margin to the caption title of the first slide and 150px to the second slider. If you want to adjust the style of the third slide, just add another css and adjust nth-child selector.
#top #wrap_all .avia-slideshow .avia-slideshow-slide:nth-child(3) .av-slideshow-caption .avia-caption-title { margin-left: 200px; }Best regards,
IsmaelHey Alain,
Thank you for the inquiry.
You can update the theme via the Enfold > Theme Updates panel or upload the latest version of the theme manually via FTP. Please check the following documentation for more info about theme updates.
// https://kriesi.at/documentation/enfold/theme-update/
To update the theme manually via FTP, please check this section.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHey gb,
Thank you for the inquiry.
The selected image is only 300x300px. Please make sure to select the full size version of the uploaded image in the ATTACHMENT DISPLAY SETTINGS > Size settings or dropdown before inserting it as background.
Best regards,
IsmaelHi,
Thank you for the info.
We may need to access the file server in order to debug the issue properly. Please update the theme to version 4.9.1, then post the FTP details in the private field so that we can check the files.
Best regards,
IsmaelHi,
We disabled all plugins except for WPML and its extensions, and we keep them disabled for you to check. The custom cookies gets removed on page load after disabling most of the plugins. The issue with the custom cookies probably occurs because of the JS error.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Did you enable the Enfold > Performance > File Compression settings? Please try to disable the compression settings temporarily, then remove the custom css code above. Let us know if it helps with the advanced styling.
You should also update the theme to version 4.9.1 as soon as possible.
Best regards,
IsmaelMarch 28, 2022 at 3:47 am in reply to: Social Buttons Share Module NOT Working for LinkedIn #1346248Hey LesleyJean,
Thank you for the inquiry.
The linkedin button redirect to the correct site when we tested it. Would you mind providing a screenshot of the issue?
Best regards,
IsmaelHi,
No problem. Glad to know that this has been fixed. Please let us know if you have more questions regarding the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for following up.
We adjusted the custom scripts in the functions.php file and increase the priority of the wp_footer hooks to get rid of the jQuery errors. The home page should now load without the script errors. Please make sure to purge the cache before testing the page again.
Best regards,
IsmaelHi,
Thank you for the info.
Yes, the theme is compatible with the latest version of PHP. The second error is generated from the Instagram widget. Are you using this widget anywhere in the site? We cannot find the widget in the home page.
Best regards,
IsmaelHi,
Thank you for the info.
The site is using an older version of the theme, 4.7.6.4. Please make sure to update the theme to version 4.9.2, then toggle or temporarily disable the Enfold > Performance > File Compression settings. If the issues persists, go to the plugins panel and install the Classic Widgets plugin.
Best regards,
IsmaelMarch 25, 2022 at 11:27 am in reply to: Need all black background for just one page / Also, how do I get a CSS window #1345987 -
AuthorPosts
