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Viewing 30 posts - 10,951 through 10,980 (of 67,443 total)
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  • in reply to: Woocommerce Category Page #1349338

    Hey Akhurst,

    Thank you for the inquiry.

    You may need to manually configure a 301 redirect from the default category pages to the custom pages that you created, or manually create links to the subcategory pages instead of the using the default product grid shortcode.

    You can use any of these plugins to configure the page or URL redirections.

    // https://wordpress.org/plugins/eps-301-redirects/
    // https://wordpress.org/plugins/redirection/

    Best regards,
    Ismael

    in reply to: WPML Language dropdown link glitch. #1349337

    Hey Alex PS,

    Thank you for the inquiry.

    Problem: WPML language switcher reloads the page once clicked.

    That is the default behavior of the language switchers. The switcher just redirects the site to a different page with a different language, so expect the page to refresh once you clicked the switcher. Are you expecting the page to immediately switch to the other language without refreshing?

    Could you give us an instruction on how we can reproduce the issue?

    Best regards,
    Ismael

    Hey Ben,

    Thank you for the inquiry.

    The theme doesn’t do any adjustments to the product category pages aside from the shop banner but this should not affect the product filters. Is this the plugin?

    // https://woocommerce.com/document/woocommerce-brands/

    If not, please provide a link to the actual plugin page so that we can check the documentation. Additional info from the plugin developers should help.

    Best regards,
    Ismael

    Hey Zest,

    Thank you for the inquiry.

    In the class-avia-masonry.php file, you should see this same code around line 640. You can place the modification after this block of code starting from line 691.

    if( strpos( $this->config['caption_elements'], 'excerpt' ) !== false && ! empty( $content ) )
    					{
    						$markup = avia_markup_helper( array( 'context' => 'entry_content', 'echo' => false, 'id' => $entry['ID'], 'custom_markup' => $this->config['custom_markup'] ) );
    						$items .=	"
    <div class='av-masonry-entry-content entry-content' {$markup}>{$content}</div>
    ";
    					}
    

    Best regards,
    Ismael

    in reply to: Filtering products with WC shortcodes #1349332

    Hi,

    You may need to revert the previous modifications in the config.php file and add something like this in the child theme’s functions.php file.

    add_action( 'after_setup_theme', function() {
        if( ! is_product_category() && is_page( array(1, 2, 3) ) ) {
            //add woo pagination back on custom pages
            add_action( 'woocommerce_after_shop_loop', 'woocommerce_pagination', 10 ); 
        }
    }, 10);
    

    This should enable the pagination back on custom pages. Make sure to update the page IDs in the is_page conditional function.

    Best regards,
    Ismael

    Hey Markus_Manuel,

    Thank you for the inquiry.

    Did you try to adjust the Default Cookie Behavior settings based on your requirements? There are 4 options available in the behavior settings. Where can we check the issue?

    Best regards,
    Ismael

    in reply to: Move Post Slider Arrows from hover to always show #1349326

    Hi,

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Submenu animation #1349324

    Hi,

    No problem. Please feel free to open another thread if you have more questions about the theme. We will close this thread for the meantime.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Custom SVG not owkring #1349323

    Hi,

    Looks like the fonts are included in the svg file. It is possible that when creating the svg image, the editor added or used a text element and the editor automatically included a google font in the process.

    <style id="ee-google-fonts">@import url(https://fonts.googleapis.com/css?family=Anton:400|Roboto+Slab:100,300,400,700);</style>
    

    You may need to manually remove this code from the svg file.

    Best regards,
    Ismael

    in reply to: Ajax Search Styling #1349320

    Hi,

    Thank you for following up.

    The target state for the AJAX search results only works on wide screens or when the main content is located on the right side of the page as shown on your screenshot. It doesn’t work really well on smaller screens, when the main content is center aligned. The search results are not clearly visible without the white background because it blends in with the main content.

    This is how the AJAX search looks like when we removed its default background and box shadow.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwFbfXs8sJgniwYpI?e=mN7caF

    Best regards,
    Ismael

    in reply to: Youtube Video doesnt run #1349319

    Hi,

    Sorry for the confusion. We deactivated some of the plugins temporarily (cache, compression) and tried to load a different video, but it’s still not working. We also disabled the UC script from the functions.php file to no avail. Can we deactivate all plugins temporarily?

    Best regards,
    Ismael

    in reply to: Add AND function to product categories widget #1349316

    Hi,

    Unfortunately, we don’t not know of any free plugin that have this AJAX functionality by default. Combining query may sound so easy, but it requires complex scripting, which is probably why authors only offer the feature on the paid or pro version of their plugins.

    Best regards,
    Ismael

    in reply to: Sticky header covers content of destination anchor #1349315

    Hi,

    I can reproduce the issue on Firefox but not on Chrome. Is it working correctly when you replace the two webtv iframes inside the webcams section with a default Video element?

    Best regards,
    Ismael

    in reply to: Home page second language does not work #1349313

    Hi,

    We cannot reproduce the issue on our end — the slider looks exactly the same on both languages. Please check the screenshot in the private field. Would you mind providing a screenshot? You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Can't change logo or add mega #1349311

    Hi,

    Thank you for the clarification.

    You may need to update the theme from 4.9.2 to version 4.9.2.1 to fix the issue with the sidebar.

    // https://kriesi.at/documentation/enfold/changelog/

    If the issue persists after the update, please do not hesitate to open another thread.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. We just noticed that the site is still using an older version (4.7.6.4) of the theme and requires an update. Please download the latest version (4.9.2.1) from your Themeforest account and upload it to your server manually via FTP. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Did you add some css modifications to make the #footer full width?

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Can't change logo or add mega #1348781

    Hi,

    The Sidebar Pages widget area is currently blank, which is why pages only display the default page navigation. You can add more widgets to it in the Appearance > Widgets panel. (see private field)

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Missing Avia Layout builder for some posts #1348779

    Hi,

    Thank you for the inquiry.

    You have to replace the avf_builder_boxes with the avf_alb_supported_post_types filter.

    function avf_alb_supported_post_types_mod( array $supported_post_types )
    {
      $supported_post_types[] = 'user_guide';
      return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
    

    This will enable the Advance Layout Builder (ALB) for the user_guide post type.

    Best regards,
    Ismael

    in reply to: Authorisation header missing? #1348777

    Hey Mike,

    Thank you for the inquiry.

    A plugin or a script is probably sending an http request without proper authorization value or without the correct configuration. Where exactly are you getting this issue? Please provide a screenshot of the warning. To check if one of the plugins is creating the request, try to deactivate them temporarily, then check if the warning goes away.

    Best regards,
    Ismael

    in reply to: Add AND function to product categories widget #1348775

    Hey nasi,

    Thank you for the inquiry.

    Unfortunately, this feature will require modifications that are beyond the scope of support. You may need to hire a freelance developer or look for a premium plugin in order to combine filters or select multiple categories. You can also contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Center bottom social icons on mobile #1348773

    Hey navindesigns,

    Thank you for the inquiry.

    You can use this css code to align the social icons to the center on mobile view.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      #top #footer .widget .social_bookmarks {
        text-align: center;
      }
    
      #top #footer .widget .social_bookmarks li {
        display: inline-block;
        float: none;
      }
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Enfold forgets manual link URLs #1348771

    Hey egm1971,

    Thank you for the inquiry.

    Where can we check the issue? Please provide a link to the page containing the promo box so that we can check the issue properly. There seems to be an issue with the color picker based on the error that you posted above.

    Is it working correctly when the Enfold > Performance > File Compression settings are disabled?

    Best regards,
    Ismael

    in reply to: Very urgent bug #1348767

    Hi,

    Thank you for the inquiry.

    It might be an issue with the file compression settings. You should also make sure that the css modification are applied on every languages if you are using the Quick CSS field. Please note that each language has its own theme options, so we usually recommend placing the custom css modifications in the child theme’s style.css instead of the Quick CSS field to make sure that the style changes are applied to all languages.

    Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hey SenGaxD,

    Thank you for the inquiry.

    Where is the site hosted? You might have to ask your hosting provider to whitelist this IP address (85.13.149.161) to allow connection to the source of the demo files. Once the IP is allowed, try to download the demo files again, then import it.

    Best regards,
    Ismael

    in reply to: Checkout field – how can I add a frame #1348765

    Hey Kren,

    Thank you for the inquiry.

    The fields in the checkout page should have borders by default. Did you add any custom css in the site? Please post the site URL in the private field so that we can check the checkout page properly.

    Best regards,
    Ismael

    in reply to: favicon #1348764

    Hi,

    The favicon is displaying correctly on my end as well. Have you tried testing it on a different device or computer? Please check the screenshot in the private field.

    Best regards,
    Ismael

    Hey Ploti,

    Thank you for the inquiry.

    We cannot see the issue on the demo page. Please provide the site URL in the private field and a screenshot of the layout issue so that we can check it properly.

    Best regards,
    Ismael

    Hi,

    We cannot access the login or the wp-admin page, it redirects to a 404 page. Did you change the login URL? Please include the correct login URL in the private field.

    Best regards,
    Ismael

    in reply to: Catalog Element display a single popup image #1348760

    Hi,

    Great! Glad we could be of help. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Home page second language does not work #1348759

    Hey hmichaela,

    Thank you for the inquiry.

    Did you set the front or home page in the Enfold > Theme Options > Frontpage Settings? You can also set a static page as home page in the Settings > Reading panel. Set the Your homepage displays settings to the second option (A static page) and select the appropriate page.

    // https://polylang.pro/doc/define-your-home-page-as-a-static-page/

    Best regards,
    Ismael

Viewing 30 posts - 10,951 through 10,980 (of 67,443 total)