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Hi,
Thank you for the update.
1.) The Enfold > Performance tab has just been released when the articles was written, so there are now additional or new options there that you can toggle to slightly improve the site speed such as the file compression, disabling css animations and the responsive images option. The theme also creates dedicated stylesheets for each posts or pages in later versions of the theme, which should also improve the site speed, and this is done automatically, so you don’t have to toggle any settings.
2.) The same optimization procedures should apply for all kinds of speed tests. Just following the recommendations in the articles that we posted above should greatly improve the site speed.
3.) The theme adds the srcset attribute to any image elements (sliders, gallery, posts etc) automatically, so the browser can handle the image delivery more effectively and allow it to pick the correct image size for the current device.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelJune 22, 2022 at 4:53 am in reply to: Saving didnt work! Please reload the page and try again #1356086Hey Psycomatis,
Thank you for the inquiry.
We are getting a 403 error whenever we try to resave the theme options and this is the response.
403
Forbidden
Access to this resource on the server is denied!
Proudly powered by LiteSpeed Web Server
Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.The same thing happens when we try to save or update a page. You may need to ask your hosting provider to check and reconfigure your server.
// https://docs.litespeedtech.com/lsws/cp/cpanel/403-error/
You can also try and disable the plugins temporarily.
Best regards,
IsmaelHi,
Sorry for the delay. You can use this css code to adjust the space between the masonry items.
.responsive #top .av-masonry-entry { margin-top: -190px; }Make sure to place it within the css media query for mobile view. We provided a screenshot in the private field.
Best regards,
IsmaelHi,
Are you looking for this kind of image rollover effect?
// https://codepen.io/CF-251/pen/veXdVx
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
Did you use the default translation editor to translate the page? Please post the login details in the private field so that we can check the issue properly.
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
IsmaelHi,
Alright. Glad to know that you figured this out on your own. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey dondela,
Thank you for the inquiry.
The font looks correct but there seems to be less space between the characters. Please try to add this css code to adjust the spacing between the letters.
body.static { font-family: 'static', Helvetica, Arial, sans-serif; letter-spacing: 0.05em; font-optical-sizing: auto; font-weight: 400; font-style: normal; font-stretch: normal; line-height: initial; }Best regards,
IsmaelHi,
Thank you for the info.
We adjusted the character code of the social icons in the functions.php file. The icons are now displaying properly in the front end. Please make sure to purge the cache before testing the page.
Best regards,
IsmaelHi,
We adjusted the code in the functions.php file a bit to prevent scrolling and remove the hashtag from the URL.
// burger menu trigger function ava_trigger_burger_menu(){ ?> <script> (function($){ $('.open-burger-menu').on('click', function(e) { $('.av-burger-menu-main a').click(); $('html, body').animate({ scrollTop: $(window).scrollTop()}, 100); setTimeout(function() { history.pushState("", document.title, window.location.pathname + window.location.search); }, 100); }); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_trigger_burger_menu');Best regards,
IsmaelJune 22, 2022 at 3:14 am in reply to: Increase the quality of the images (image list) in the Ajax portfolio preview #1356074Hi,
Thank you for the clarification.
We might have found the issue with the code. Please look for this line within the filter above..
$params['preview_size'] = 'no scaling';.., and replace ‘no scaling’ with ‘full’.
$params['preview_size'] = 'full';You can also include this code in the functions.php file.
add_filter('avf_ajax_preview_image_size', function($size) { return 'full'; }, 10, 1);Best regards,
IsmaelHey whdsolutions,
Thank you for the inquiry.
The solution in the following thread should help with the masonry sorting.
// https://kriesi.at/support/topic/randomise-posts-in-category-page/#post-1331323
Best regards,
IsmaelHi,
Sorry for the delay. Looks like it is not possible to check for the current page in a pre_get_posts hook, so what you are asking may not be possible. I will forward the issue to our channel, see if there’s anything else we can do about this.
This is the current code in the functions.php file.
function ava_search_filter_get_posts($query) { if ( ! $query->is_search ) return $query; $terms = 12; if ( ! is_admin() && 'nuestro-equipo' === $query->get( 'pagename' ) ) { $terms = 13; } $tax_query = $query->get( 'tax_query' ) ? : array(); $tax_query[] = array( 'taxonomy' => 'portfolio_entries', 'terms' => $terms, ); $query->set( 'post_type', 'portfolio' ); $query->set( 'tax_query', $tax_query ); } add_action( 'pre_get_posts', 'ava_search_filter_get_posts' );Best regards,
IsmaelHi,
Great! Glad to know that you have found a working solution. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey Greg,
Thank you for the inquiry.
Is it working correctly when the file compression plugin is disabled? You should also try and disable the Enfold > Performance > File Compression settings, see if it changes anything.
Best regards,
IsmaelHey Floury Sébastien,
Thank you for the inquiry.
Are you using the advance layout builder for your products? You may need to switch the editor back to default and set the Enfold > Shop Options > Product gallery settings to the first option to use the default product gallery, which is compatible with variable products.
To properly open a new thread in the forum, please register for an account using your purchase code in the following page.
// https://kriesi.at/support/register/
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
The original page has been created using the Advance Layout Builder but the translated page is set the default or block editor. Did you translate the page using the plugin’s default translation editor?
Please check the following documentation for more info on how to properly translate pages built using the layout builder.
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
IsmaelHey AWZ,
Thank you for the inquiry.
I know you don’t like to see links to older threads or documentation but we will still provide a few because those articles are written as a reference or as a guide, and the recommendations provided in those threads are still effective. Please check the following links.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlAdditional recommendations are to upgrade PHP to the latest version, make sure to pick a server close to your target visitors and use CDN.
Best regards,
IsmaelHey JeffTweddale,
Thank you for the inquiry.
Good catch! The font sizes between the posts and pages are different because of this base css code in the layout.css file.
#top .fullsize .template-blog .post .entry-content-wrapper { text-align: justify; font-size: 1.15em; line-height: 1.7em; max-width: 800px; margin: 0 auto; overflow: visible; }We will report the issue to our channel and adjust the code accordingly. For the meantime, you can override the default style using this css code.
#top .fullsize .template-blog .post .entry-content-wrapper { font-size: 1em; }Best regards,
IsmaelHey HulaSlim,
Thank you for the inquiry.
Are you using the Special Heading element? The size of the font can be changed per device or screen size in the Styling > Font Sizes > Heading Font Sizes settings.
You can also use this css code to adjust the font size of inline headings or titles.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .template-page .entry-content-wrapper h1, .template-page .entry-content-wrapper h2 { font-size: 20px !important; } }Best regards,
IsmaelJune 21, 2022 at 4:27 am in reply to: Get version 4.2 of Enfold to compare for modifications #1355923Hey Juan Luis,
Thank you for the inquiry.
We provided a download link for version 4.2 in the private field. Please check it out.
Best regards,
IsmaelHey woogie07,
Thank you for the inquiry.
1-2.) You can use the Fullwidth or Fullscreen slider and manually add the watermark using an img tag inside the slider caption field.
// https://www.w3schools.com/tags/tag_img.asp
Best regards,
IsmaelHi,
– How is it possible to load essential cookies, but don’t load other cookies or in my case other services like google fonts?
You can set the Default Cookie Behavior to the fourth option enable essential cookies by default and block external cookies (maps, videos etc), user must then accept and opt in manually.
– Why do you event offer the option to unselect essential cookies? It the “essential” cookies after all.
Please note that essential cookies just refer to the local cookies that are set by the theme, which do not contain any user-related info. These cookies control other cookies and other behaviors related to the local cookie storage. One essential cookie for example allow the users to hide the consent bar without actually accepting external cookies.
Please check the following documentation for more info about the theme’s privacy & cookie options.
// https://kriesi.at/documentation/enfold/privacy-cookies/
Best regards,
IsmaelHi,
We may need to access the site and check the script so that we can test it properly. Please provide the login details in the private field.
Best regards,
IsmaelHey nasi,
Thank you for the inquiry.
We may need to access the site in order to check the issue properly. The icon name and character code might have to be adjusted. Please provide the login details in the private field, make sure that the Appearance > Theme File Editor panel is accessible.
Best regards,
IsmaelJune 21, 2022 at 3:19 am in reply to: Increase the quality of the images (image list) in the Ajax portfolio preview #1355918Hi,
Thank you for the update.
Did you switch the portfolio preview back to gallery? The page looks different now. Please create a test page so that we can check the issue properly.
1. list_jpg.jpg: image a little blurry
2. slideshow_jpg.jpg: image much sharperThe gallery and image list should pull the same images, with similar names.
Best regards,
IsmaelJune 21, 2022 at 3:13 am in reply to: Go to next slide after finishing video in LayerSlider #1355916Hey evas49,
Thank you for the inquiry.
Did you configure the layer slider’s Project Settings > Mobile options? Looks like the Hide on Mobile option is enabled or the Hide Under field has been filled.
We can force the slider to display on smaller screens by using the following css code but this will completely nullify the Hide on Mobile option.
.ls-forcehide { display: block !important; }Best regards,
IsmaelHi,
Looks like the default mobile menu has been removed and you replaced it with a custom icon. Where did you add the script that toggles the mobile menu container or overlay?
Best regards,
IsmaelHi,
Thank you for the login info.
The opacity of the tooltip is always set to 0 for some reason, which is why they are not displaying on hover. To fix the issue temporarily, we added this code in the child theme’s style.css file.
body .avia-tooltip { opacity: 1 !important; }We also disabled the Comet Cache plugin temporarily. Please make sure to purge the cache before testing the page.
Best regards,
IsmaelHey Aure1,
Thank you for the inquiry.
You may need to adjust the token permission. Please review the following documentation for more info about the token and the required permissions to properly access your account.
// https://kriesi.at/documentation/enfold/theme-registration/
The token should have the following permissions.
View and search Envato sites (checked by default)
View the user’s Envato Account username
View the user’s email address
View the user’s account profile details
Download the user’s purchased items
Verify purchases of the user’s items
List purchases the user has madeBest regards,
Ismael -
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