Forum Replies Created
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AuthorPosts
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February 17, 2022 at 5:20 am in reply to: Issue with Re-ordering Media Files on Masonry gallery #1341042
Hi,
@akhurst_machinery: Please feel free to open another thread regarding the font issue. Temporarily, you can use the hook or snippet that @steve provided above to fix the gallery sorting. A definite fix will hopefully be included on WordPress 5.9.1.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to adjust the style of the slider button.
#top #wrap_all .avia-slideshow-button { border-radius: 3px; text-transform: uppercase; padding: 15px 16px; display: inline-block; margin-top: 20px; text-decoration: none; font-weight: bold; font-size: 20px; }
Wrap it inside a css media query if you want to only apply the changes on certain screen sizes. What do you mean by “fixed” exactly?
Best regards,
IsmaelHey grassifrancesca,
Thank you for the inquiry.
Looks like the sidebar is already hidden but the shadow is still visible on mobile view. To fix that, please use this css code instead.
@media only screen and (max-width: 768px) { .sidebar_shadow .sidebar_right .content.av-enable-shadow { box-shadow: none; } }
Best regards,
IsmaelHey Jordan Heppleston,
Thank you for the inquiry.
That is unfortunate but you should be able to review what is in the cart before checking out. Unfortunately, we do not handle sales here, so you will have to contact Themeforest and ask them directly for a refund.
Best regards,
IsmaelHi Constanze,
Thank you for the info.
You might have forgotten to include the username for the login account. We also get a forbidden error when we try to access the wp-admin link above. Do you have any idea why is that happening?
Best regards,
IsmaelHey mischael1,
Thank you for the inquiry.
Have you tried editing the button manually from the Enfold > Privacy & Cookies > Cookie Handling > Modal Popup Window section? You should be able to configure the existing buttons from there, or insert another if necessary.
Best regards,
IsmaelFebruary 17, 2022 at 4:53 am in reply to: 1/3 content module is displayed on top of each other instead of side by side #1341033Hi,
Glad to know that the update helped. Regarding the autoupdate, you may need to remove the database transients using a specialized plugin and clear the cache. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelFebruary 17, 2022 at 4:49 am in reply to: Fullwidth Easy Slider problem after update 4.8.9.1 #1341032Hi,
Thank you for the update.
Which slider are you currently using in the site? Please create a site backup or a restore point, then try to update the files listed in the private field.
Best regards,
IsmaelHi,
Great! Please feel free to open another thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
It might be an issue with the av_uid attribute. We may have to set the builder to debug mode so that we can check the actual shortcodes in the page and see if the elements contain unique av_uid attribute. Please check this documentation for more info on how to switch to debug mode.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelFebruary 17, 2022 at 4:31 am in reply to: Can't get rid of alert saying "Failed to initialize plugin: avia_builder_button" #1341028Hi Colin,
The custom shortcode can go to an external file or directly in the functions.php file, preferably in the child theme directory. If you are not comfortable with the first option, try to use a plugin instead. The following extension allows you to create custom shortcodes for HTML, Javascript and other snippets.
// https://wordpress.org/plugins/shortcoder/
Thank you for your patience.
Best regards,
IsmaelFebruary 17, 2022 at 4:25 am in reply to: Correct way to use video element in avia builder using WebM and MP4 file #1341027Hey marcusss,
Thank you for the inquiry.
By default, the Video element will only use the selected video. Unfortunately, you cannot define a fallback. But since MP4 (H.264) is widely supported by most browsers, you don’t really need to use other formats as fallback.
// https://en.wikipedia.org/wiki/HTML5_video > Browser support
Best regards,
IsmaelHey DOMENICO Panebianco,
We replied in this thread. https://kriesi.at/support/topic/manual-installation-of-updates/
Best regards,
IsmaelHey dpanebianco2018,
Thank you for the inquiry.
You will have to update the theme manually via FTP this time because the automatic update will not work in that version. And since you are updating from a very old version of the theme, you should expect to encounter some issues after the upgrade. Before doing the upgrade, make sure to create a site backup or a restore point just in case it didn’t work out, or better yet, clone the site to a different domain and do the upgrade there first.
For more info about the manual update, please check this documentation.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Please make sure to upgrade the theme regularly in the future.
Best regards,
IsmaelHi,
Any idea how I get the main desktop menu underneath as a scrolling menu?
That option is not available and adding such option will require significant amount of modifications. Unfortunately, this is beyond the scope of support. You may need to look for a menu plugin or hire a freelance developer to customize the menu further.
Best regards,
IsmaelHi,
Thank you for the update.
The shop page above does not exists anymore. Did you remove it? Please create a new page showing the shop table so that we can inspect the elements.
now we have released version 2.1.4 and added the event otfwtable_shown that trigger after the order table has been shown. Oscar J
And please ask the plugin authors which element triggers the otfwtable_shown event and the name of the script where this was added. You should also update the theme to version 4.8.9.1.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Looks like it is rendering the custom css styles of the elements in the page. Did you add any modifications to the search template? Please post the login details in the private field so that we can check the issue further.
Best regards,
IsmaelHey Teresa,
Thank you for the inquiry.
You can use this css code to remove the burger menu icon and display the menu text.
@media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ span.av-hamburger-inner { display: none; } .av-hamburger strong { display: block; float: none; height: 30px; line-height: 30px; font-size: 13px; } .av-hamburger-box { width: auto; height: 50px; display: block; line-height: 30px; padding: 7px 13px; border: 1px solid; } }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHey sitesme,
Thank you for the inquiry.
Looks you have replaced the previous slider with the Fullscreen Slider and placed the button below instead of the within the slider. Is this good enough for you?
Best regards,
IsmaelHi,
Thank you for the following up.
We have checked the comment form on a fresh installation without a plugin and we didn’t find the same hidden textare below the actual comment field, so the textarea in your installation must have been added by a custom script or a third party plugin. Did you install a spam protection plugin?
If you want to adjust the form fields in the comment form manually, you can use the comment_form_defaults filter.
// https://developer.wordpress.org/reference/hooks/comment_form_defaults/
Best regards,
IsmaelHi,
Thank you for following up.
It seems to be a styling issue with the theme. To add a border on top of the first toggled item, try to use this css code.
.taglist { border-bottom: 1px solid #c5c6c6 !important; padding-bottom: 30px; margin-bottom: 0 !important; } .togglecontainer .av_toggle_section:first-of-type .toggler { border-top-width: 0; }
Best regards,
IsmaelFebruary 16, 2022 at 7:38 am in reply to: Fullwidth Easy Slider problem after update 4.8.9.1 #1340855Hi,
Thank you for the info.
This might be an issue with the av_uid attribute. Is this an old slider, or a slider that was created on an older version of the theme? Please try to remove the current slider, add the same slider type, then reselect the images.
Best regards,
IsmaelFebruary 16, 2022 at 7:34 am in reply to: Attempting to Update Enfold to Version 4.8.9.1 – WooCommerce Error #1340854Hi,
Thank you for the update.
Is there a staging or development version of the site? Unfortunately, we will not be able to test this on the live site without breaking it. Please clone the site to a subdomain and update the theme there, but before doing the update, make sure to enable the error logs first and set the installation to debug mode.
// https://wordpress.org/support/article/debugging-in-wordpress/
You can add this code in the wp-config.php file to enable debugging.
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true );
Best regards,
IsmaelHey envatobunny,
Thank you for the inquiry.
Did you replace the slider with a color section? We were not able to access the site because it is asking for a 2-factor authentication.
Please create a test page containing the slider issue so that we can check it. For the meantime, please temporarily disable the Enfold > Performance > File Compression settings and the cache plugin so that we can rule out any caching issue.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to adjust the vertical position of the image in the widget.
#header .widget img { top: 25px; position: relative; }
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHey Annemarie,
Thank you for the inquiry.
This is possible but after the modification, the users will not be able to click on the logo because the main menu and the search icon container will cover it. If that is fine, then you can use this css code.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top #wrap_all .main_menu { left: 0; right: auto; width: 100%; } .responsive #top .av-logo-container .avia-menu { height: 100%; width: 100%; } #top #menu-item-search { float: right; } .responsive #top #header_main>.container .main_menu .av-main-nav>li>a { padding: 0; } .responsive #top .logo { float: right; } }
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHey Krizz1989,
Thank you for the inquiry.
There is no option for this by default but you can modify the enfold/framework/js/conditional_load/avia_google_recaptcha_front.js file and set the script to always allow Google recaptcha regardless of the status of the privacy toggle. Look for this code or condition around line 57.
if( ! allow_continue )
Above it, just add this code.
allow_continue = true;
Or replace line 57 with this one.
if( false )
Best regards,
IsmaelHey freehaan,
Thank you for the inquiry.
This is a known issue in the latest version of WordPress. You have to temporarily use this code in the functions.php file to fix the gallery sorting until version 5.9.1 is released.
function ava_custom_css_admin_mod() { echo '<style> .wp-core-ui .attachments:after { visibility: hidden; display: block; font-size: 0; content: " "; clear: both; height: 0; } </style>'; } add_action('admin_head', 'ava_custom_css_admin_mod');
Best regards,
IsmaelHi,
Thank you for the update.
Did you find and adjust the settings that we mentioned above? What is the original size of the door images? Please post the site details in the private field so that we can check the settings of the slider.
Best regards,
IsmaelHi,
Thank you for the update.
You have to use the “full” thumbnail to display the original size of the featured image in the single post view.
/* * retrieve slider, title and content for this post,... */ $size = 'full';
Does this applies to any blog style I choose from the list?
Are you trying to adjust the featured image in the actual post page? If yes, then the changes above should work. For the blog overview page, you may have to adjust a different file based on the selected blog style.
Best regards,
Ismael -
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