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August 30, 2022 at 1:47 am in reply to: Google Enhanced Conversion Tracking – Enfold contact form #1363119
Hey mediaformers,
Thank you for the inquiry.
You can save the email or any data in a cookie or in the browsers’ local storage, after the form has been submitted. You can then retrieve that data on page load and apply it to the script.
// https://www.w3schools.com/jsref/prop_win_localstorage.asp
// https://www.w3schools.com/js/js_cookies.aspBest regards,
IsmaelHey JaneJoyce,
Thank you for the inquiry.
In the magazine.php file, try to add this code around line 1503.
$excerpt = ! empty( $entry->post_excerpt ) ? $entry->post_excerpt : avia_backend_truncate( $entry->post_content, apply_filters( 'avf_magazine_excerpt_length', 60 ), apply_filters( 'avf_magazine_excerpt_delimiter', ' ' ), '…', true, '' );The excerpt only displays in the large entry because of this condition around line 1478.
if( $style == 'small' )Best regards,
IsmaelHi,
Thank you for the update.
We modified the avia-analytics.js and wpseo-mod.js file a bit to fix the issue. Please note that the analytics script in the theme has a bit of delay by default to avoid overlapping requests, about 5 seconds. The analysis tool may not immediately respond to the changes in the editor.
Best regards,
IsmaelHey slikslok,
Thank you for the inquiry.
The breadcrumb will not display if the page is set to have a transparent header. You have to disable the header transparency to enable the breadcrumbs back. You can also create a custom shortcode for the breadcrumb and add it manually in the page.
function av_breadcrumbs_shortcode( $atts ) { return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) ); } add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );Please check the documentation below for more info.
// https://kriesi.at/documentation/enfold/breadcrumbs/#insert-breadcrumbs-as-shortcodes
Best regards,
IsmaelHi,
Please activate the latest version of the theme again, then set the WP_DEBUG_DISPLAY to false to temporarily hide the warnings.
// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display
To fix the issues, try to edit the pages containing the layer slider, then update it. If this didn’t work, please provide the login details in the private field so that we can check it further.
Best regards,
IsmaelHi,
Which filter is not displaying? Do you see an item in the “mercedes-benz” page that belongs to that filter?
Best regards,
IsmaelHey Michael,
Thank you for your interest in the theme.
The theme is very user-friendly, all you need is a basic understanding of the WordPress platform such as creating posts or pages, activating plugins and themes and a bit of persistence. The theme is well documented and we have some articles which should help you get started in no time.
Please check the links below.
// https://kriesi.at/documentation/enfold/
// https://kriesi.at/documentation/enfold/quick-setup/
// https://kriesi.at/archives/wordpress-beginners-how-to-start-with-enfold-from-scratchAnd if you prefer watching, these videos should help.
// https://www.youtube.com/watch?v=Gr4GV8NKMek
// https://vimeo.com/devinvinsonIf you didn’t find what you are looking for or if you have questions about theme, you can always reach us in the forums.
Best regards,
IsmaelHi,
Thank you for the update.
The blog page looks different compare to the demo because the sidebar for the blog page has been disabled and the posts have no excerpt or summary. We enabled the sidebar back for the blog page (Enfold > Sidebar Settings > Sidebar On Blog Page). You may need to add more content to the posts or define the excerpt manually to make your blog look more like the demo.
Best regards,
IsmaelHi,
Thank you for the update.
The site is asking for another .htaccess authentication before we can access the actual login or admin page. Please include the info in the private field.
Best regards,
IsmaelHey Airbadge,
Thank you for the inquiry.
A category filter will only show if an item that belongs to that category exist in the current page, empty categories or filter will not display by default. Did you check the next pages?
Best regards,
IsmaelHi,
Thank you for following up.
We added this css in the framework/css/conditional_load/avia_gallery_mode.css file but it is not yet working for some reason, might be the cache. Please try to check it on incognito mode.
#media-upload .filename.hidden { display: none !important; }Best regards,
IsmaelHi,
Glad to know that this has been sorted out. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey Andrew,
Thank you for the inquiry.
Where exactly are you getting this error? We didn’t any find errors when we ran the site on a schema and rich snippet testing tools. Please check the links in the private field.
Would you mind providing a screenshot of the error? You can use imgur, savvyify or dropbox for the screenshot. Thanks.
Best regards,
Ismael-
This reply was modified 3 years, 6 months ago by
Ismael.
Hi,
Thank you for the info.
We tried editing the theme files but it is not updating correctly. We already disabled the WP-Optimize – Clean, Compress, Cache plugin and purge the Raidboxes cache, but the changes in the files are not applying. Is there a server cache that we don’t know of?
Best regards,
IsmaelHi,
is there a way to know what image sizes are in use and which are not?
It depends on the elements or shortcodes used in the site. If the site contains a Masonry element for example, the theme will display the masonry thumbnail by default, featured images on pages with sidebar will be displayed as entry_with_sidebar and so on. Please note that WordPress automatically falls back to the original version of the image if the specified thumbnail is not found, so it is quite safe to remove all registered thumbnails without breaking the site. But this will affect the site performance because every elements in the site will load a larger version of the image.
Best regards,
IsmaelHi,
is there a way to know what image sizes are in use and which are not?
It depends on the elements or shortcodes used in the site. If the site contains a Masonry element for example, the theme will display the masonry thumbnail by default, featured images on pages with sidebar will be displayed as entry_with_sidebar and so on. Please note that WordPress automatically falls back to the original version of the image if the specified thumbnail is not found, so it is quite safe to remove all registered thumbnails without breaking the site. But this will affect the site performance because every elements in the site will load a larger version of the image.
Best regards,
IsmaelAugust 25, 2022 at 8:09 am in reply to: Horizontal Gallery on mobile phones: can I jump directly into the lightbox? #1362723Hi,
We may have finally found the cause of the issue. On mobile device, the browser tries to satisfy the hover state by adjusting the opacity of the .av-horizontal-gallery-link on first tap and only activates the lightbox on the second. To prevent this, we set the initial opacity of the link to 100% or 1 and disabled the element transition.
@media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ #top .av-horizontal-gallery-link:before { display: none !important; } #top .av-horizontal-gallery-link { -webkit-transition: none; transition: none; opacity: 1 !important; } }Thank you for your patience.
Best regards,
IsmaelAugust 25, 2022 at 7:50 am in reply to: Woocommerce Problems — Image Size and Price with Variations #1362718Hi,
Thank you for the update.
We created a new product and created variations with different prices. The prices in this product are displaying correctly when selecting variations (see private field). Do you notice any difference between this new product and the other products?
Temporarily, you can use Product Price element to display a range of price for the variable products.
Best regards,
IsmaelHi,
Thank you for the update.
As @yigit mentioned above, the latest version of the theme is v5.1.1, so your installation containing v4.5 is a bit outdated. You may need to manually update the theme via S/FTP this time because the automatic update will not work on v4.5.
For more information about manual theme updates, please check the links below.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
IsmaelHey newmediologo,
Thank you for the inquiry.
Have you tried using the Fullwidth Slider instead of the Fullscreen Slider? The Fullwidth Slider resizes differently on smaller screens compare to the Fullscreen Slider. It adjusts its size based on the aspect ratio of the slides or images, instead of inheriting the height of the browser screen.
Best regards,
IsmaelHi,
Thank you for the update.
Is it working correctly when the Advanced Editor Tools plugin is disabled? We may need to access the file server and edit a few files in order to debug the issue properly. Please provide an S/FTP login account in the private field and extend the expiry of the login token.
Best regards,
IsmaelHi,
Thank you for the update.
We modified the avia_media.js, avia_media_advanced.js, avia_colorpicker.js and avia_advanced_form_elements.js files and replace all instances of the .live function with .on. These changes fixed the issue with the upload button but we cannot guarantee full functionality. Again, we recommend updating to Enfold or any themes with continuing support.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like the images of the first and last column are larger because of the difference in padding. Adding this code should decrease the size of the images in the last and first columns.
#top #header .avia_mega_div > .sub-menu > li:first-child, #top #header .avia_mega_div > .sub-menu > li:last-child { padding-left: 14px; padding-right: 14px; }
@Guenni007: I tried adding your css code but it breaks the layout of the mega menu, not sure why.Best regards,
IsmaelHi,
Thank you for following up.
Nothing much has changed in the class-avia-masonry.php file lately. What modifications did you add in the shortcode file, and where can we see the issue?
Best regards,
IsmaelHey Gabster,
Thank you for the inquiry.
Did you set the page as the blog page in Enfold > Theme Options > Where Do You Want To Display The Blog settings? After selecting a page as the primary blog page, please go to the Enfold > Blog Layout panel and set the Blog Layout settings to Single author, small preview. The same blog style will be applied to the primary blog page and to the archive pages (category, tag etc).
Best regards,
IsmaelHi,
Glad to know that this has been sorted out. Please do not hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
No problem. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelAugust 24, 2022 at 4:45 am in reply to: Unable to change separator/whitespace size to thiner #1362580Hi,
Thank you for the inquiry.
The unwanted gap or space occurs because the theme automatically creates a section or container for elements that were added after the sliders. To remove the gap, just add a color section element after a slider, set its Layout > Margin & Padding > Section Padding to No Padding and set the margins to zero, then place the separator element inside that section. You can also use the color section element itself to create spaces between elements.
Best regards,
IsmaelHey rathi66,
Thank you for the inquiry.
It is possible that the revisions have been limited to a few items. Please check the wp-config.php file and check the value of WP_POST_REVISIONS. For more info about revisions, please check the documentation below.
// https://wordpress.org/support/article/revisions/#revision-options
We may need to access the site in order to check the issue further. Please provide the login details in the private field, make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHi,
Thank you for the update.
Yes, the css and all existing options will be retained after the update, but make sure to create a site backup or a restore point just in case.
You can upgrade the theme directly from the Enfold > Theme Update panel, just provide a valid Envato token, then manually check for updates. The latest version of the theme is v5.1.1. You can also update the theme manually via FTP.
For more information about theme updates, please check the documentation and article below.
// https://kriesi.at/documentation/enfold/theme-update/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
Ismael -
This reply was modified 3 years, 6 months ago by
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