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Viewing 30 posts - 10,111 through 10,140 (of 67,443 total)
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  • Hey mediaformers,

    Thank you for the inquiry.

    You can save the email or any data in a cookie or in the browsers’ local storage, after the form has been submitted. You can then retrieve that data on page load and apply it to the script.

    // https://www.w3schools.com/jsref/prop_win_localstorage.asp
    // https://www.w3schools.com/js/js_cookies.asp

    Best regards,
    Ismael

    in reply to: Enabling excerpts for Magazine elements #1363118

    Hey JaneJoyce,

    Thank you for the inquiry.

    In the magazine.php file, try to add this code around line 1503.

    
    $excerpt = ! empty( $entry->post_excerpt ) ? $entry->post_excerpt : avia_backend_truncate( $entry->post_content, apply_filters( 'avf_magazine_excerpt_length', 60 ), apply_filters( 'avf_magazine_excerpt_delimiter', ' ' ), '…', true, '' );
    

    The excerpt only displays in the large entry because of this condition around line 1478.

    
    if( $style == 'small' )
    

    Best regards,
    Ismael

    in reply to: Issue with Yoast readability #1362853

    Hi,

    Thank you for the update.

    We modified the avia-analytics.js and wpseo-mod.js file a bit to fix the issue. Please note that the analytics script in the theme has a bit of delay by default to avoid overlapping requests, about 5 seconds. The analysis tool may not immediately respond to the changes in the editor.

    Best regards,
    Ismael

    in reply to: breadcrumbs doesn't work #1362852

    Hey slikslok,

    Thank you for the inquiry.

    The breadcrumb will not display if the page is set to have a transparent header. You have to disable the header transparency to enable the breadcrumbs back. You can also create a custom shortcode for the breadcrumb and add it manually in the page.

    function av_breadcrumbs_shortcode( $atts ) {
    	return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) );
    }
    add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );
    

    Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/breadcrumbs/#insert-breadcrumbs-as-shortcodes

    Best regards,
    Ismael

    in reply to: Mise à jour impossible #1362851

    Hi,

    Please activate the latest version of the theme again, then set the WP_DEBUG_DISPLAY to false to temporarily hide the warnings.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

    To fix the issues, try to edit the pages containing the layer slider, then update it. If this didn’t work, please provide the login details in the private field so that we can check it further.

    Best regards,
    Ismael

    in reply to: Filter limitation #1362850

    Hi,

    Which filter is not displaying? Do you see an item in the “mercedes-benz” page that belongs to that filter?

    Best regards,
    Ismael

    in reply to: New User enquiry #1362743

    Hey Michael,

    Thank you for your interest in the theme.

    The theme is very user-friendly, all you need is a basic understanding of the WordPress platform such as creating posts or pages, activating plugins and themes and a bit of persistence. The theme is well documented and we have some articles which should help you get started in no time.

    Please check the links below.

    // https://kriesi.at/documentation/enfold/
    // https://kriesi.at/documentation/enfold/quick-setup/
    // https://kriesi.at/archives/wordpress-beginners-how-to-start-with-enfold-from-scratch

    And if you prefer watching, these videos should help.

    // https://www.youtube.com/watch?v=Gr4GV8NKMek
    // https://vimeo.com/devinvinson

    If you didn’t find what you are looking for or if you have questions about theme, you can always reach us in the forums.

    // https://kriesi.at/support/

    Best regards,
    Ismael

    in reply to: Blog Layout Image left and text right #1362742

    Hi,

    Thank you for the update.

    The blog page looks different compare to the demo because the sidebar for the blog page has been disabled and the posts have no excerpt or summary. We enabled the sidebar back for the blog page (Enfold > Sidebar Settings > Sidebar On Blog Page). You may need to add more content to the posts or define the excerpt manually to make your blog look more like the demo.

    Best regards,
    Ismael

    in reply to: Broken revisions on home page #1362740

    Hi,

    Thank you for the update.

    The site is asking for another .htaccess authentication before we can access the actual login or admin page. Please include the info in the private field.

    Best regards,
    Ismael

    in reply to: Filter limitation #1362737

    Hey Airbadge,

    Thank you for the inquiry.

    A category filter will only show if an item that belongs to that category exist in the current page, empty categories or filter will not display by default. Did you check the next pages?

    Best regards,
    Ismael

    in reply to: Flashlight Gallery button #1362735

    Hi,

    Thank you for following up.

    We added this css in the framework/css/conditional_load/avia_gallery_mode.css file but it is not yet working for some reason, might be the cache. Please try to check it on incognito mode.

    #media-upload .filename.hidden {
        display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Mega Menu – Make all Images same Size #1362732

    Hi,

    Glad to know that this has been sorted out. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Parsing error: Missing ',' or '}' In Faqs Schema #1362729

    Hey Andrew,

    Thank you for the inquiry.

    Where exactly are you getting this error? We didn’t any find errors when we ran the site on a schema and rich snippet testing tools. Please check the links in the private field.

    Would you mind providing a screenshot of the error? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    • This reply was modified 3 years, 6 months ago by Ismael.
    in reply to: Issue with Yoast readability #1362727

    Hi,

    Thank you for the info.

    We tried editing the theme files but it is not updating correctly. We already disabled the WP-Optimize – Clean, Compress, Cache plugin and purge the Raidboxes cache, but the changes in the files are not applying. Is there a server cache that we don’t know of?

    Best regards,
    Ismael

    in reply to: Image duplicates in uploads folder #1362725

    Hi,

    is there a way to know what image sizes are in use and which are not?

    It depends on the elements or shortcodes used in the site. If the site contains a Masonry element for example, the theme will display the masonry thumbnail by default, featured images on pages with sidebar will be displayed as entry_with_sidebar and so on. Please note that WordPress automatically falls back to the original version of the image if the specified thumbnail is not found, so it is quite safe to remove all registered thumbnails without breaking the site. But this will affect the site performance because every elements in the site will load a larger version of the image.

    Best regards,
    Ismael

    in reply to: Image duplicates in uploads folder #1362724

    Hi,

    is there a way to know what image sizes are in use and which are not?

    It depends on the elements or shortcodes used in the site. If the site contains a Masonry element for example, the theme will display the masonry thumbnail by default, featured images on pages with sidebar will be displayed as entry_with_sidebar and so on. Please note that WordPress automatically falls back to the original version of the image if the specified thumbnail is not found, so it is quite safe to remove all registered thumbnails without breaking the site. But this will affect the site performance because every elements in the site will load a larger version of the image.

    Best regards,
    Ismael

    Hi,

    We may have finally found the cause of the issue. On mobile device, the browser tries to satisfy the hover state by adjusting the opacity of the .av-horizontal-gallery-link on first tap and only activates the lightbox on the second. To prevent this, we set the initial opacity of the link to 100% or 1 and disabled the element transition.

    
    @media only screen and (max-width: 989px) {
      /* Add your Mobile Styles here */
      #top .av-horizontal-gallery-link:before {
        display: none !important;
      }
    
      #top .av-horizontal-gallery-link {
         -webkit-transition: none;
          transition: none;
          opacity: 1 !important;
      }
    }
    

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We created a new product and created variations with different prices. The prices in this product are displaying correctly when selecting variations (see private field). Do you notice any difference between this new product and the other products?

    Temporarily, you can use Product Price element to display a range of price for the variable products.

    Best regards,
    Ismael

    in reply to: Mise à jour impossible #1362591

    Hi,

    Thank you for the update.

    As @yigit mentioned above, the latest version of the theme is v5.1.1, so your installation containing v4.5 is a bit outdated. You may need to manually update the theme via S/FTP this time because the automatic update will not work on v4.5.

    For more information about manual theme updates, please check the links below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: Full width Easy Slider does not resize in mobile #1362590

    Hey newmediologo,

    Thank you for the inquiry.

    Have you tried using the Fullwidth Slider instead of the Fullscreen Slider? The Fullwidth Slider resizes differently on smaller screens compare to the Fullscreen Slider. It adjusts its size based on the aspect ratio of the slides or images, instead of inheriting the height of the browser screen.

    Best regards,
    Ismael

    in reply to: Issue with Yoast readability #1362588

    Hi,

    Thank you for the update.

    Is it working correctly when the Advanced Editor Tools plugin is disabled? We may need to access the file server and edit a few files in order to debug the issue properly. Please provide an S/FTP login account in the private field and extend the expiry of the login token.

    Best regards,
    Ismael

    in reply to: Flashlight Gallery button #1362587

    Hi,

    Thank you for the update.

    We modified the avia_media.js, avia_media_advanced.js, avia_colorpicker.js and avia_advanced_form_elements.js files and replace all instances of the .live function with .on. These changes fixed the issue with the upload button but we cannot guarantee full functionality. Again, we recommend updating to Enfold or any themes with continuing support.

    Best regards,
    Ismael

    in reply to: Mega Menu – Make all Images same Size #1362586

    Hi,

    Thank you for the update.

    Looks like the images of the first and last column are larger because of the difference in padding. Adding this code should decrease the size of the images in the last and first columns.

    #top #header .avia_mega_div > .sub-menu > li:first-child, #top #header .avia_mega_div > .sub-menu > li:last-child {
        padding-left: 14px;
        padding-right: 14px;
    }
    


    @Guenni007
    : I tried adding your css code but it breaks the layout of the mega menu, not sure why.

    Best regards,
    Ismael

    in reply to: custom av-helper-masonry.php is crashing my site #1362585

    Hi,

    Thank you for following up.

    Nothing much has changed in the class-avia-masonry.php file lately. What modifications did you add in the shortcode file, and where can we see the issue?

    Best regards,
    Ismael

    in reply to: Blog Layout Image left and text right #1362584

    Hey Gabster,

    Thank you for the inquiry.

    Did you set the page as the blog page in Enfold > Theme Options > Where Do You Want To Display The Blog settings? After selecting a page as the primary blog page, please go to the Enfold > Blog Layout panel and set the Blog Layout settings to Single author, small preview. The same blog style will be applied to the primary blog page and to the archive pages (category, tag etc).

    Best regards,
    Ismael

    in reply to: Audio player in blog posts #1362582

    Hi,

    Glad to know that this has been sorted out. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Blog articles link problem #1362581

    Hi,

    No problem. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Unable to change separator/whitespace size to thiner #1362580

    Hi,

    Thank you for the inquiry.

    The unwanted gap or space occurs because the theme automatically creates a section or container for elements that were added after the sliders. To remove the gap, just add a color section element after a slider, set its Layout > Margin & Padding > Section Padding to No Padding and set the margins to zero, then place the separator element inside that section. You can also use the color section element itself to create spaces between elements.

    Best regards,
    Ismael

    in reply to: Broken revisions on home page #1362579

    Hey rathi66,

    Thank you for the inquiry.

    It is possible that the revisions have been limited to a few items. Please check the wp-config.php file and check the value of WP_POST_REVISIONS. For more info about revisions, please check the documentation below.

    // https://wordpress.org/support/article/revisions/#revision-options

    We may need to access the site in order to check the issue further. Please provide the login details in the private field, make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Button set in slider not linking to the url set #1362578

    Hi,

    Thank you for the update.

    Yes, the css and all existing options will be retained after the update, but make sure to create a site backup or a restore point just in case.

    You can upgrade the theme directly from the Enfold > Theme Update panel, just provide a valid Envato token, then manually check for updates. The latest version of the theme is v5.1.1. You can also update the theme manually via FTP.

    For more information about theme updates, please check the documentation and article below.

    // https://kriesi.at/documentation/enfold/theme-update/
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

Viewing 30 posts - 10,111 through 10,140 (of 67,443 total)