Forum Replies Created

Viewing 30 posts - 9,571 through 9,600 (of 67,443 total)
  • Author
    Posts
  • in reply to: Fullscreen slider and fullwidth easy slider fade in font #1370436

    Hey AuroraArcus,

    Thank you for the inquiry.

    You can set the sliders’ Slideshow Transition from Slide sidewards to Fade. This option will also affect the caption transition or animation. The option is located in the Advanced tab.

    Best regards,
    Ismael

    in reply to: Put a PNG file inside a fullscreen slider #1370434

    Hi,

    Thank you for the inquiry.

    We tried to access the site but we get redirected to a 406 Security Incident Detected page. It seems to be restricted.

    Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: Change image with mousehover at Partner/Logo Element #1370432

    Hey Jens,

    Thank you for the update.

    There are minor changes in the partner/logo element in the recent update, so you need to adjust the css a bit. Please try this code instead.

    #top .avia-logo-element-container .slide-entry-wrap .slide-entry .av-partner-fake-img {
      filter: grayscale(100%);
      -webkit-filter: grayscale(100%);
      -moz-filter: grayscale(100%);
      -o-filter: grayscale(100%);
      filter: gray;
      -webkit-transition: all .6s ease;
      transition: all .6s ease;
      -moz-transition: all .6s ease;
      -o-transition: all .6s ease;
    }
    
    #top .avia-logo-element-container .slide-entry-wrap .slide-entry:hover .av-partner-fake-img {
      filter: grayscale(0%);
      -webkit-filter: grayscale(0%);
      -moz-filter: grayscale(0%);
      -o-filter: grayscale(0%);
      filter: none;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: google font loaded, but why? #1370430

    Hi,

    Thank you for the info.

    The font Muli is still selected as the base font for the elements in the Enfold > Advanced Styling panel. Please make sure to adjust the selection or removed the modified elements.

    Best regards,
    Ismael

    in reply to: Gleiche Höhe des Berschriftungsfeldes innerhalb Mansory #1370429

    Hi,

    Thank you for the update.

    The adjustment or css is for the masonry content container only and it can be adjusted as you please. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if this works.

    Best regards,
    Ismael

    in reply to: small headers in chrome #1370428

    Hey satucker,

    Thank you for the inquiry.

    We can’t reproduce the same issue on our end. The text looks larger compare to the text in screenshot that you provided. Please check the link below.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvyTeI3lC9ovGr85Zv?e=58r6k5

    Did you adjust the style of the text?

    Best regards,
    Ismael

    in reply to: Disable photo scroll to top #1370427

    Hi,

    Thank you for the update.

    You can try to disable the avia_smoothscroll function in the js/avia.js file but we doubt if this will work because this function is only triggered when the element contains a hash. The slider or gallery navigation is an anchor element but it doesn’t have an href attribute or it doesn’t contain a hash.

    Try to remove this code around line 102, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    //smooth scrooling
    		if( $.fn.avia_smoothscroll )
    		{
    			$('a[href*="#"]', container).avia_smoothscroll(container);
    		}
    
    

    Please note that we don’t provide support for third party plugins as stated on our support policy. You may need to keep in touch with the plugin developers and ask them for additional assistance regarding the issue.

    Best regards,
    Ismael

    in reply to: maichimp or mailpoet #1370425

    Hey Margrubi,

    Thank you for the inquiry.

    You have to login to your Mailchimp account and access the dashboard in order to check your subscribers and other info about newsletters and subscription forms.

    // https://login.mailchimp.com/

    Best regards,
    Ismael

    in reply to: Slide down main menu #1370424

    Hey Julie,

    Thank you for the inquiry.

    This option is not available in the theme by default but you can add it manually using examples in the web. Please check the link below.

    // https://codepen.io/anandvip/details/DwLOMj

    You may need to modify the header.php or the includes > helper-main-menu.php file. Unfortunately, this requires modification that is beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    There seems to be an issue with your SSL Certificate, which might be the reason why the font files are not loading correctly. Please try to renew the SSL certificate.

    You should also check if the font files actually exist in the wp-content/uploads/avia_fonts/type_fonts folder. If the files are missing, remove the font entry in the Enfold > Import/Export > Custom Font Manager, then try to upload the font package again.

    Best regards,
    Ismael

    Hey MichaelNickel,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue and access to the site so that we can check it? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: onOffice-Plugin Slider doesn\'t work #1370419

    Hi,

    Thank you for the update.

    Is this the only file from the plugin? There should be stylesheets, scripts and other assets included in the plugin or slider directory. How did you install the slider? Is it a plugin?

    Best regards,
    Ismael

    in reply to: My shop images are all over the place #1370418

    Hi,

    Thank you for the update.

    Looks like you’ve added the code in the style.css file. You have to add it in the functions.php file. Please try to copy the code again directly from this forum, then move it in the functions.php file. Let us know if this works.

    Best regards,
    Ismael

    in reply to: JavaScript loading AND executing in Enfold #1370417

    Hi DreiBaer,

    Thank you for the update.

    Unfortunately, we are not familiar with the plugin either, with its code and how it works. We checked the plugin page and found out that the instructions are in German, which we don’t understand. Did you purchase the plugin from them?

    Have you tried using the plugin on a default theme (ex twenty twenty-two) ? Is it working correctly?

    Please note that we do not provide support for third party plugins as stated on our support policy. You may need to keep in touch with the plugin developers about this issue.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    We are not getting the same error on our end using Polylang and the latest version of the theme. Is there a staging version of the site? We would like to check the issue further and we would like to avoid breaking anything in the live site while testing.

    Best regards,
    Ismael

    in reply to: Suche einschränken #1370415

    Hi,

    Thank you for the inquiry.

    You can try this filter in the functions.php file to exclude other posts types from the search results when using the search field on the home page.

    
    function avf_modify_ajax_search_query($search_parameters) {
    	if ( is_admin() ) return;
    
        parse_str($search_parameters, $params);
    
        if( is_home() || is_front_page() )  {
    		$params['post_type'] = 'post';
        }
    
        $search_parameters = http_build_query($params);
    
        return $search_parameters;
    }
    
    add_filter('avf_ajax_search_query', 'avf_modify_ajax_search_query', 10, 1);
    

    Best regards,
    Ismael

    in reply to: My shop images are all over the place #1370276

    Hi,

    Thank you for the clarification.

    You can add this filter in the functions.php file to disable the default thumbnail (shop_catalogue 450x450px) and revert back to the dynamic thumbnail, which is based on the options set in the Appearance > Customize > Woocommerce > Product Image panel.

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'woocommerce_thumbnail';
    }

    Best regards,
    Ismael

    in reply to: problem setting "FULLWIDTH EASY SLIDER" #1370274

    Hi,

    Thank you for the update.

    Have you tried adding a different slider or element for mobile view? You can toggle the visibility of the elements on different screen sizes in the elements’ Advanced > Responsive > Element Visibility panel.

    Best regards,
    Ismael

    in reply to: customize the comment function #1370272

    Hey Sabine,

    Thank you for the inquiry.

    You can modify the comment options in the Settings > Discussion panel. If you want to disable the name and email field for example, tick off the Other comment settings > Comment author must fill out name and email checkbox.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The recommendation above will actually disable the tooltip and directly open the hotspot link on tap. You will also have the option to add the link directly inside the tooltip content but as describe in the option, the content will display below the hotspot image. Did you try it?

    Best regards,
    Ismael

    in reply to: Caching Plugins #1370269

    Hey ralfakerkhoff,

    Thank you for the inquiry.

    The theme has its own file compression settings and other performance options, which can be found in the Enfold > Performance panel. The file compression options work well with popular cache plugins such as WPRocket, but you can also leave this option disabled and use the default compression options from the plugin if you encounter any incompatibility issues.

    For more info about site optimization, please check the following articles.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://kriesi.at/archives/4-key-wordpress-image-optimization-tips
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: onOffice-Plugin Slider doesn\'t work #1370268

    Hey PascalLID,

    Thank you for the inquiry.

    Looks like the stylesheets and scripts from the plugin are missing. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if this helps.

    Best regards,
    Ismael

    in reply to: Gleiche Höhe des Berschriftungsfeldes innerhalb Mansory #1370267

    Hi,

    Thank you for the inquiry and the screenshots.

    You can apply a minimum height to the masonry content using this css code.

    .av-masonry-entry .av-inner-masonry-content {
        min-height: 100px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Disable photo scroll to top #1370266

    Hey dvalansi,

    Thank you for the inquiry.

    enfold is auto scrolling to the top to display the image

    This seems to be the default behavior of the gallery plugin. You may need to ask the plugin authors if it is possible to prevent scrolling when navigating through the gallery. Have you tried the plugin using any of the default themes (twenty-*)?

    Best regards,
    Ismael

    in reply to: mobile checkout quantities #1370263

    Hey Dadisk8,

    Thank you for the inquiry.

    What do you mean by “products quantities”? Are you trying to re-enable the quantity field on mobile view? Adding this css code should help.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .responsive .shop_table .product-quantity {
        display: block;
      }
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: angular – google fonts #1370262

    Hey Markus Kaesler,

    Thank you for the inquiry.

    Did you check the selected fonts in the Angular > Theme Options > General Styling panel? Unfortunately, the Angular theme is no longer supported, so we might not be able to provide further support regarding this issue. Please hire a freelance developer or contact our partner Codeable for additional assistance.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Own Shortcode with ACF Input #1370260

    Hey emptykai,

    Thank you for the inquiry.

    This is possible but it will require modifications that are beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable. Please check the link below.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Masonry gallery on mobile device #1370258

    Hey mforlano,

    Thank you for the inquiry.

    Where can we check the issue? Please provide the link to the page and a screenshot of the issue. You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    Hi,

    Have you tried adjusting the minimum height, and did you bring back the scroll option? The jump is not really visible when clicking any of the links because the document immediately scrolls to the active slider. Adjusting the minimum height using the css code above should fix the issue.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Where are you getting the error again? We checked a few of the products but we didn’t get the same error. (see private field)

    Best regards,
    Ismael

Viewing 30 posts - 9,571 through 9,600 (of 67,443 total)