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Hi,
Thank you for the update.
This is what we see on mobile view, both portrait and landscape mode.
Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvy0QUVCwSteEWZy5D?e=tGaoi8
As you can see in the screenshot, both flags are visible in the top header.Do you see the inactive flag or the flag for the inactive language on your end? It should be fine if users can still see and access the flag for the other language.
Best regards,
IsmaelNovember 11, 2022 at 9:31 am in reply to: Layerslider images not positioned where they were set #1372174Hi,
Thank you for the link and screenshots.
We can reproduce the issue on our end but we are not yet sure what is causing it, and there are no errors in the console. Is it working correctly when you disable the css and script compression from the Autoptimize plugin?
Best regards,
IsmaelHi,
Thank you for the screenshot.
We adjust the script a bit. Please try it again.
// make the whole iconbox clickable function ava_custom_script_iconbox_link() { ?> <script type="text/javascript"> (function($) { $('.iconbox').on('click', function() { var video_link = $(this).find('a'); video_link.trigger('click'); }); })(jQuery); </script> <?php } add_action( 'wp_footer', 'ava_custom_script_iconbox_link', 9999 );Best regards,
IsmaelHi,
Thank you for the update.
Have you tried adjusting the font size values in the Customize Typography Settings ? You can adjust the default font size and specify different values for small, medium and very small screens. You may need to add custom css media queries for other screen sizes that are not covered by the typography settings.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like the page only reloads when the toggle is clicked twice. Maybe because of the condition that we added in the script. The following line may require some adjustment like removing the condition for the input value altogether.
if(input.is(':checked')) location.reload( true );Best regards,
IsmaelNovember 11, 2022 at 9:09 am in reply to: Two sites with matching set up have different SEARCH RESULTS page? #1372167Hi,
Sorry for the troubles. We tried to logging in to the staging site using the same credentials above but they don’t work. Would you mind creating an admin account for the staging site so that we can check it further?
Best regards,
IsmaelHi,
Thank you for the update.
Can we access the site using an administrator account? We cannot check the plugins and theme options using the current login account. Have you tried disabling the plugins temporarily?
I chose enfold for this site because I thought it would be possible to put a full screen video in the background.
Background videos work fine on other Enfold sites including those in the demo. There is actually a dedicated article for this feature and a few tutorial videos.
You can check a working example of a background video in the demo page below.
// https://kriesi.at/themes/enfold-business-flat/portfolio-item/project-2-5/
Best regards,
IsmaelHi,
Did you add any custom shortcodes in the page? It is possible that the shortcodes are causing the issue. If the shortcode is from a third party plugin, try to deactivate the plugin temporarily, edit the page again, then remove the shortcode.
This is clearly not an issue with the theme because other pages work fine, installing the theme again will not help. Did you create a backup prior to the issue?
You should also activate the debug mode so that we can check the errors.
// https://wordpress.org/support/article/debugging-in-wordpress/
Best regards,
IsmaelHey Ryan,
Thank you for the inquiry.
You can adjust the maximum container width in the Enfold > General Layout > Dimension panel, specify the value in the Maximum Container width field and adjust the content ratio against the sidebar in the Content | Sidebar Ratio settings. Let us know if this helps.
Best regards,
IsmaelHey hmsvictory,
Thank you for the inquiry.
Are you referring to the title attribute popup? Please note that the title attribute is important for search engines and the tooltip is a default browser feature, so we don’t recommend removing it. But if you want to proceed and remove the attribute, try adding in the functions.php file any of the script or code provided in the following threads.
// https://kriesi.at/support/topic/issue-with-lightbox-image-titles/#post-1356119
// https://kriesi.at/support/topic/image-names-appearing-on-hover/#post-1355003
// https://kriesi.at/support/topic/how-to-remove-filename-which-shows-when-mouse-arrow-is-on-a-picture/#post-1324132Best regards,
IsmaelHey designremedy,
Thank you for the inquiry.
You may want to clone the site to a development domain and do the update there. After upgrading the theme, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache before testing the page again. What errors do you get when you try to update the theme?
A lot has change since version 4.2, so it is quite normal to encounter a few issues after updating. Please make sure to update the theme regularly to avoid these kind of troubles.
You might want to review the following article and documentation for more info about theme updates.
// https://kriesi.at/documentation/enfold/theme-update/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
IsmaelNovember 11, 2022 at 8:21 am in reply to: CSS Problem with Hover State on Burger Menu with Transparent/Glassy Header #1372158Hey hmsvictory,
Thank you for the inquiry.
You can use this css code to revert the background color of the hovered or active mobile menu to default.
#top #header.header_color.av_header_transparency .av-main-nav > li > a:hover .av-hamburger-inner, #top #header.header_color.av_header_transparency .av-main-nav > li > a:focus .av-hamburger-inner, #top #header.header_color.av_header_transparency .av-main-nav > li > a:hover .av-hamburger-inner::before, #top #header.header_color.av_header_transparency .av-main-nav > li > a:focus .av-hamburger-inner::before, #top #header.header_color.av_header_transparency .av-main-nav > li > a:hover .av-hamburger-inner::after, #top #header.header_color.av_header_transparency .av-main-nav > li > a:focus .av-hamburger-inner::after { background: #787878; opacity: 1; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHey Anyoroido,
Thank you for the inquiry.
Where do you get this error? Please provide a link to the page or post a screenshot using imgur or dropbox. Did you install a security or analytics plugin, or run some sort of scheduled tasks?
Best regards,
IsmaelHi,
Thank you for the update.
You can add this code in the functions.php file to insert an element inside the header.
add_action('ava_main_header', function() { $output = '<div class="av-cta-button av-desktop-hid av-tablet-hide av-button"><a href="#">Click Here</a></div>'; echo $output; }, 10);Then add this css code to adjust the style of the element.
.av-cta-button { position: relative; top: 10px; right: 10px; }We already set the html above so that the button element is only visible on mobile view.
Best regards,
IsmaelHi,
Thank you for the update.
Allright, Admin is granted. If you Edit the site “Logopädie”, you get the message:
We were able to reproduce the issue when we tried to edit the “Logopädie” page as described. Is it the only page where the issue occurs? Did you add any scripts or shortcodes in the page? Please delete the existing page, then try to recreate it again from scratch.
Best regards,
IsmaelHey schwabino,
Thank you for the inquiry.
The video in the site above plays automatically on our end. Did you mute the video? Please note that only muted videos are allowed to play automatically on page load.
Best regards,
IsmaelHi,
Thank you for the inquiry.
What was the version of theme prior to the update? There are some breaking changes on version 5.8 regarding the widget areas, which is brought about by the block editor. You may need to re-add the widgets or activate them again from the Inactive Widgets section.
Best regards,
IsmaelHey Jacopotj,
Thank you for the inquiry.
Another user reported this same issue and we recommended that he use actual images instead of emojis, and also explained why the emoji get lost after updating the page. Please check the link below.
// https://kriesi.at/support/topic/emojis-suddenly-gone/#post-1371583
Best regards,
IsmaelNovember 11, 2022 at 7:36 am in reply to: Preselected Category Filter (Sort Options) – Masonry Element #1372149Hey FW,
Thank you for the inquiry.
There is no option for this by default but we can add a script to trigger and activate a specific sort item. Please check the following threads for more info.
// https://kriesi.at/support/topic/link-to-masonry-terms/#post-1361629
// https://kriesi.at/support/topic/portfilio-grid-pre-filtered/#post-1363125
// https://kriesi.at/support/topic/linking-to-an-open-tab/#post-1223073Best regards,
IsmaelHey S.,
Thank you for the inquiry.
You can actually use the avf_markup_helper_attributes filter to adjust the schema attributes based on a certain context. If you want to disable the creativeWork schema for entries, add this code in the functions.php file.
function avf_markup_helper_attributes_modified($attributes, $args) { global $post; if ( $args['context'] == 'entry' ) { if ( is_object( $post ) && 'post' !== $post->post_type ) { unset($attributes['itemtype']); unset($attributes['itemscope']); } } return $attributes; } add_filter('avf_markup_helper_attributes', 'avf_markup_helper_attributes_modified', 10, 2);Best regards,
IsmaelHey david weinschneider,
Thank you for the inquiry.
You have to edit the product items in the WordPress dashboard. Please login to the dashboard using an administrator account, then look for the Products tab in the dashboard’s sidebar menu.
You might want to check the documentation below for more info on how to add and manage products.
// https://woocommerce.com/document/managing-products/#adding-a-simple-product
Let us know if you require more help.
Best regards,
IsmaelHey Arobazinfo,
Thank you for the inquiry.
Which elements are you using? You can specify font sizes for different screen width in the Enfold > General Styling > Advanced Options: Customize Typography Settings section. You can also edit certain elements in the Enfold > Advanced Styling panel and use css media queries in the Enfold > General Styling > Quick CSS field to further adjust the style of certain elements. Please check the article below for more info about css media queries.
// https://css-tricks.com/a-complete-guide-to-css-media-queries/
Best regards,
IsmaelHi,
Alright! Glad to know that @Rikard could help. Please do not hesitate to open another thread if have more inquiries about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Great! Please do not hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
You can change the text directly in the Woocommerce > Settings > Account & Privacy tab. Look for the Privacy policy > Checkout privacy policy field. You can also use this plugin to translate the text.
// https://wordpress.org/plugins/say-what/
Best regards,
IsmaelHi,
Great! Glad to know that this is working. Please let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The site freezes because these properties get added to the body element after clicking the “Get Tickets” button.
position: fixed; width: 100%; margin-top: 0px;The body element also inherits another class name called a11y-dialog__body-locked, which seems to be from an accessibility plugin. Did you add any accessibility plugins or scripts recently?
To fix the freezing temporarily, you can add this css code.
body { position: static !important; }Best regards,
Ismael -
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