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Viewing 30 posts - 9,451 through 9,480 (of 67,443 total)
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  • in reply to: WPML – Flags in mobile version #1372175

    Hi,

    Thank you for the update.

    This is what we see on mobile view, both portrait and landscape mode.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvy0QUVCwSteEWZy5D?e=tGaoi8

    As you can see in the screenshot, both flags are visible in the top header.Do you see the inactive flag or the flag for the inactive language on your end? It should be fine if users can still see and access the flag for the other language.

    Best regards,
    Ismael

    in reply to: Layerslider images not positioned where they were set #1372174

    Hi,

    Thank you for the link and screenshots.

    We can reproduce the issue on our end but we are not yet sure what is causing it, and there are no errors in the console. Is it working correctly when you disable the css and script compression from the Autoptimize plugin?

    Best regards,
    Ismael

    in reply to: Iconbox open link in iframe #1372173

    Hi,

    Thank you for the screenshot.

    We adjust the script a bit. Please try it again.

    // make the whole iconbox clickable
    function ava_custom_script_iconbox_link()
    {
        ?>
        <script type="text/javascript">
             (function($) {
                $('.iconbox').on('click', function() {
                    var video_link = $(this).find('a');
                    video_link.trigger('click');
                });
            })(jQuery);
        </script>
        <?php
    }
    add_action( 'wp_footer', 'ava_custom_script_iconbox_link', 9999 );
    

    Best regards,
    Ismael

    in reply to: Adaptative fonction police #1372171

    Hi,

    Thank you for the update.

    Have you tried adjusting the font size values in the Customize Typography Settings ? You can adjust the default font size and specify different values for small, medium and very small screens. You may need to add custom css media queries for other screen sizes that are not covered by the typography settings.

    Best regards,
    Ismael

    in reply to: Privacy and Cookies #1372170

    Hi,

    Thank you for the update.

    Looks like the page only reloads when the toggle is clicked twice. Maybe because of the condition that we added in the script. The following line may require some adjustment like removing the condition for the input value altogether.

    if(input.is(':checked')) location.reload( true );
    

    Best regards,
    Ismael

    Hi,

    Sorry for the troubles. We tried to logging in to the staging site using the same credentials above but they don’t work. Would you mind creating an admin account for the staging site so that we can check it further?

    Best regards,
    Ismael

    in reply to: Video background doesn't work #1372164

    Hi,

    Thank you for the update.

    Can we access the site using an administrator account? We cannot check the plugins and theme options using the current login account. Have you tried disabling the plugins temporarily?

    I chose enfold for this site because I thought it would be possible to put a full screen video in the background.

    Background videos work fine on other Enfold sites including those in the demo. There is actually a dedicated article for this feature and a few tutorial videos.

    // https://kriesi.at/archives/enfold-version-2-5-fullscreen-video-video-section-parallax-backgrounds-and-more

    You can check a working example of a background video in the demo page below.

    // https://kriesi.at/themes/enfold-business-flat/portfolio-item/project-2-5/

    Best regards,
    Ismael

    in reply to: There has been a critical error on this website #1372163

    Hi,

    Did you add any custom shortcodes in the page? It is possible that the shortcodes are causing the issue. If the shortcode is from a third party plugin, try to deactivate the plugin temporarily, edit the page again, then remove the shortcode.

    This is clearly not an issue with the theme because other pages work fine, installing the theme again will not help. Did you create a backup prior to the issue?

    You should also activate the debug mode so that we can check the errors.

    // https://wordpress.org/support/article/debugging-in-wordpress/

    Best regards,
    Ismael

    in reply to: increase margins on a site level #1372162

    Hey Ryan,

    Thank you for the inquiry.

    You can adjust the maximum container width in the Enfold > General Layout > Dimension panel, specify the value in the Maximum Container width field and adjust the content ratio against the sidebar in the Content | Sidebar Ratio settings. Let us know if this helps.

    Best regards,
    Ismael

    in reply to: Turning off Title Tooltip in Masonry Gallery #1372160

    Hey hmsvictory,

    Thank you for the inquiry.

    Are you referring to the title attribute popup? Please note that the title attribute is important for search engines and the tooltip is a default browser feature, so we don’t recommend removing it. But if you want to proceed and remove the attribute, try adding in the functions.php file any of the script or code provided in the following threads.

    // https://kriesi.at/support/topic/issue-with-lightbox-image-titles/#post-1356119
    // https://kriesi.at/support/topic/image-names-appearing-on-hover/#post-1355003
    // https://kriesi.at/support/topic/how-to-remove-filename-which-shows-when-mouse-arrow-is-on-a-picture/#post-1324132

    Best regards,
    Ismael

    in reply to: Update Enfold 4.2 to Current Version #1372159

    Hey designremedy,

    Thank you for the inquiry.

    You may want to clone the site to a development domain and do the update there. After upgrading the theme, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache before testing the page again. What errors do you get when you try to update the theme?

    A lot has change since version 4.2, so it is quite normal to encounter a few issues after updating. Please make sure to update the theme regularly to avoid these kind of troubles.

    You might want to review the following article and documentation for more info about theme updates.

    // https://kriesi.at/documentation/enfold/theme-update/
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    Hey hmsvictory,

    Thank you for the inquiry.

    You can use this css code to revert the background color of the hovered or active mobile menu to default.

    #top #header.header_color.av_header_transparency .av-main-nav > li > a:hover .av-hamburger-inner, #top #header.header_color.av_header_transparency .av-main-nav > li > a:focus .av-hamburger-inner, #top #header.header_color.av_header_transparency .av-main-nav > li > a:hover .av-hamburger-inner::before, #top #header.header_color.av_header_transparency .av-main-nav > li > a:focus .av-hamburger-inner::before, #top #header.header_color.av_header_transparency .av-main-nav > li > a:hover .av-hamburger-inner::after, #top #header.header_color.av_header_transparency .av-main-nav > li > a:focus .av-hamburger-inner::after {
        background: #787878;
        opacity: 1;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: E_ERROR en la línea 210 del archivo #1372157

    Hey Anyoroido,

    Thank you for the inquiry.

    Where do you get this error? Please provide a link to the page or post a screenshot using imgur or dropbox. Did you install a security or analytics plugin, or run some sort of scheduled tasks?

    Best regards,
    Ismael

    in reply to: Custom social media icon not showing #1372155

    Hi,

    Glad @Mike and @Yigit helped! Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Button in Mobile Header #1372154

    Hi,

    Thank you for the update.

    You can add this code in the functions.php file to insert an element inside the header.

    add_action('ava_main_header', function() {
        $output = '<div class="av-cta-button av-desktop-hid av-tablet-hide av-button"><a href="#">Click Here</a></div>';
        echo $output; 
    }, 10);
    

    Then add this css code to adjust the style of the element.

    .av-cta-button {
       position: relative;
       top: 10px;
       right: 10px;
    }

    We already set the html above so that the button element is only visible on mobile view.

    Best regards,
    Ismael

    in reply to: There has been a critical error on this website #1372153

    Hi,

    Thank you for the update.

    Allright, Admin is granted. If you Edit the site “Logopädie”, you get the message:

    We were able to reproduce the issue when we tried to edit the “Logopädie” page as described. Is it the only page where the issue occurs? Did you add any scripts or shortcodes in the page? Please delete the existing page, then try to recreate it again from scratch.

    Best regards,
    Ismael

    in reply to: Background video not playing everytime #1372152

    Hey schwabino,

    Thank you for the inquiry.

    The video in the site above plays automatically on our end. Did you mute the video? Please note that only muted videos are allowed to play automatically on page load.

    Best regards,
    Ismael

    in reply to: Website All Messed Up After Update to 5.2.1 #1372151

    Hi,

    Thank you for the inquiry.

    What was the version of theme prior to the update? There are some breaking changes on version 5.8 regarding the widget areas, which is brought about by the block editor. You may need to re-add the widgets or activate them again from the Inactive Widgets section.

    Best regards,
    Ismael

    in reply to: When updatign emoji's get lost #1372150

    Hey Jacopotj,

    Thank you for the inquiry.

    Another user reported this same issue and we recommended that he use actual images instead of emojis, and also explained why the emoji get lost after updating the page. Please check the link below.

    // https://kriesi.at/support/topic/emojis-suddenly-gone/#post-1371583

    Best regards,
    Ismael

    Hey FW,

    Thank you for the inquiry.

    There is no option for this by default but we can add a script to trigger and activate a specific sort item. Please check the following threads for more info.

    // https://kriesi.at/support/topic/link-to-masonry-terms/#post-1361629
    // https://kriesi.at/support/topic/portfilio-grid-pre-filtered/#post-1363125
    // https://kriesi.at/support/topic/linking-to-an-open-tab/#post-1223073

    Best regards,
    Ismael

    in reply to: How to deactivate "creativework" schema.org #1372041

    Hey S.,

    Thank you for the inquiry.

    You can actually use the avf_markup_helper_attributes filter to adjust the schema attributes based on a certain context. If you want to disable the creativeWork schema for entries, add this code in the functions.php file.

    function avf_markup_helper_attributes_modified($attributes, $args)
    {
        global $post;
    
        if ( $args['context'] == 'entry' ) 
        {
            if ( is_object( $post ) && 'post' !== $post->post_type ) 
            {
                unset($attributes['itemtype']);
                unset($attributes['itemscope']);
            }
        }
    
        return $attributes;
    }
    add_filter('avf_markup_helper_attributes', 'avf_markup_helper_attributes_modified', 10, 2);
    

    Best regards,
    Ismael

    in reply to: Webiste Editing #1372039

    Hey david weinschneider,

    Thank you for the inquiry.

    You have to edit the product items in the WordPress dashboard. Please login to the dashboard using an administrator account, then look for the Products tab in the dashboard’s sidebar menu.

    You might want to check the documentation below for more info on how to add and manage products.

    // https://woocommerce.com/document/managing-products/#adding-a-simple-product

    Let us know if you require more help.

    Best regards,
    Ismael

    in reply to: Adaptative fonction police #1372038

    Hey Arobazinfo,

    Thank you for the inquiry.

    Which elements are you using? You can specify font sizes for different screen width in the Enfold > General Styling > Advanced Options: Customize Typography Settings section. You can also edit certain elements in the Enfold > Advanced Styling panel and use css media queries in the Enfold > General Styling > Quick CSS field to further adjust the style of certain elements. Please check the article below for more info about css media queries.

    // https://css-tricks.com/a-complete-guide-to-css-media-queries/

    Best regards,
    Ismael

    in reply to: Mobile optimization #1372036

    Hi,

    Alright! Glad to know that @Rikard could help. Please do not hesitate to open another thread if have more inquiries about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Remove subscribe newsletter #1372032

    Hi,

    No worries! Let us know if you have more question. :)

    Best regards,
    Ismael

    in reply to: Uncheck by default #1372030

    Hi,

    Great! Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Translate string #1372028

    Hi,

    Thank you for the update.

    You can change the text directly in the Woocommerce > Settings > Account & Privacy tab. Look for the Privacy policy > Checkout privacy policy field. You can also use this plugin to translate the text.

    // https://wordpress.org/plugins/say-what/

    Best regards,
    Ismael

    in reply to: edit footer #1372027

    Hi,

    Great! Glad to know that this is working. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Events Tickets Plus Attendee portal #1372026

    Hi,

    Thank you for the update.

    The site freezes because these properties get added to the body element after clicking the “Get Tickets” button.

    position: fixed;
    width: 100%;
    margin-top: 0px;
    

    The body element also inherits another class name called a11y-dialog__body-locked, which seems to be from an accessibility plugin. Did you add any accessibility plugins or scripts recently?

    To fix the freezing temporarily, you can add this css code.

    body {
       position: static !important;
    }

    Best regards,
    Ismael

    in reply to: Privacy and Cookies #1372025

    Hi,

    No worries! Let us know if this works. :)

    Best regards,
    Ismael

Viewing 30 posts - 9,451 through 9,480 (of 67,443 total)