Hey Dameon,

Thank you for the inquiry.

You may need to add this filter in the functions.php file to disable the theme’s default size for the catalogue images.

add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
    return 'woocommerce_thumbnail';
}

If the issue persists, here are a few things you can try to troubleshoot the problem:

1.) Check the WooCommerce settings for the product images to make sure that the correct image sizes are being used for the product categories. You can access these settings by going to “Customize > WooCommerce > Product Images” in the WordPress dashboard.

2.) Check the WordPress media settings to make sure that the correct image sizes are being used for the product images. You can access these settings by going to “Settings > Media” in the WordPress dashboard.

3.) Check the WordPress theme and plugin files to see if there are any custom image size functions being used that might be affecting the way the product images are displayed.

Hope these suggestions help! Let us know if you have any other questions or if you need further assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

To make the default thumbnails and copy larger in the magazine element, please try the following css code.

.av-magazine-thumbnail {
    width: 180px;
    min-height: 180px;
}

.av-magazine-thumbnail img {
    height: 180px;
    width: 180px;
}

.av-magazine .av-magazine-content-wrap .av-magazine-title {
    font-size: 2rem;
    line-height: 1.4em;
}

.av-magazine .av-magazine-content {
    font-size: 1rem;
    line-height: 1.3em;
}

This code will increase the font size of the copy and set the width and height of the thumbnails to 180px. You can adjust these values as needed to achieve the desired size for the thumbnails and content.

I hope this helps! Let me know if you have any other questions or if you need further assistance.

Best regards,
Ismael

Hey aruizhuidobro,

Thank you for the inquiry.

Do you have a site backup or a restore point? Unfortunately, we will not be able to restore the custom css without a previous backup. You may need to ask your hosting provider for more information about this.

If know that you don’t have a site backup, here are a few things you can try to troubleshoot the problem:

1.) Check the WordPress database to see if the quick CSS and custom CSS values are still present in the wp_options table. You can use a database management tool such as PhpMyAdmin to do this.

2.) Check if there are any WordPress plugin or theme conflicts that might be causing the issue. You can try deactivating all plugins and switching to a default theme to see if the problem persists.

3.) Check the WordPress files for any changes that might have been made to the theme or the functions.php file. If you find any changes that you don’t recognize, you may want to revert those changes or consult with the person who made them to see if they are related to the issue.

4.) Check the browser console for any error messages that might provide more information about the problem.

I hope these suggestions help! Let me know if you have any other questions or if you need further assistance.

Best regards,
Ismael

Hi,

You’re welcome! Glad to know that the code was helpful to you. If you have any further questions or if you need additional assistance, don’t hesitate to ask. We are here to help.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the info.

We get the following error when we try to validate the API key.

js?v=3.45&callback=av_backend_maps_loaded&key=APIKEY:78 Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started

This means that the project where the API key is generated doesn’t have a billing account attached to it. You may need to enable the Geocoding Service as well.

// https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api

Best regards,
Ismael

Hey spooniverse,

Thank you for the inquiry.

We modified the code a bit and added the .av-masonry-image-container selector. This should remove the title attribute of the masonry items.

function remove_title_attr(){
?>
<script>
jQuery(window).load(function(){
  jQuery('#wrap_all img.avia_image, #wrap_all .avia-gallery-thumb img, #wrap_all .avia-gallery-thumb a, .av-masonry-image-container').removeAttr('title');
});
</script>
<?php
}
add_action('wp_footer', 'remove_title_attr');

We hope this helps! Let us know if you have any questions.

Best regards,
Ismael

Hey walhai,

Thank you for the inquiry.

Would you mind providing a screenshot of the previous flag switcher or of the previous modifications made to the switcher? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

Best regards,
Ismael

Hi,

Thank you for following up.

We have checked the computed styles of the menu item in the home and the subpages, and they are completely the same. Both are using the font Titillium Web and the font weight are set to 400. We are not yet sure why they look different. It might be a plugin conflict or might be due to a css modification.

Best regards,
Ismael

Hi,

Thank you for helping out @Guenni007.

We just noticed that the theme is outdated. Please try to update the theme to version 5.3.1, then toggle or temporarily disable the Enfold > Performance > File Compression settings as suggested above.

Best regards,
Ismael

Hey Tieme,

Thank you for the inquiry.

Where do you see the errors? Please provide the WP and FTP login details in the private field so that we can check the issue further.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

To change the weight and color of the text in the recent portfolio sidebar widget, you can try using the following CSS:

#top .main_color strong.news-headline {
    color: red !important;
    font-weight: 400;
    font-size: 0.7rem;
}

Note that the !important keyword is used to ensure that these styles take precedence over any other styles that might be applied to the element.

It’s also possible that there might be other styles that are conflicting with the styles you have defined. In this case, you might need to use more specific selectors to target the element you want to style.

For example, you could try using a combination of the element type, class, and/or ID to create a more specific selector. This can help to ensure that your styles are applied correctly.

I hope this helps! Let me know if you have any other questions or if there is anything else I can assist with.

Best regards,
Ismael

Hey Craig,

Thank you for the inquiry.

It might be the CDN bunny.net plugin or the Shortpixel Image Optimizer. Have you tried activating the plugin one at a time?

Best regards,
Ismael

Hey emilconsor,

Thank you for the inquiry.

It sounds like there may be an issue with the gallery script. Did you modify the enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.js file? Here are a few things you can try to troubleshoot the problem:

1.) Check the modifications made to the gallery.js. This is the script that is responsible for displaying the full-size images when the thumbnails are hovered over. There may be an issue with the way this code is handling the image URLs or with the way it is updating the DOM to display the images.

2.) If you are using any custom CSS to style the gallery element, make sure that the CSS is being applied correctly and is not causing any issues. You can try temporarily disabling the custom CSS to see if the issue persists without it.

If the issue persists after trying these steps, you may want to try creating a new gallery using a different plugin or tool to see if the issue is specific to the plugin or tool you are currently using.

I hope these suggestions help! Let me know if you have any other questions or if you need further assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

What do you mean by “zipped and imported it”? The font files should already be zipped or compressed after download. Do you manually compressthe files before uploading it to the custom font manager?

There are several potential reasons why you might be seeing different fonts on different pages of your website, even though you’ve only specified one font in the Enfold menu. Here are a few possibilities to consider:

1.) Different stylesheets or templates: If you have multiple stylesheets or templates being used on different pages of your site, it’s possible that they are specifying different fonts. You’ll want to check the CSS for each of these templates or stylesheets to see if any font-related rules are being applied.

2.) Conflicting CSS rules: It’s possible that there are conflicting CSS rules that are causing different fonts to be applied to different elements on your pages. You can use the browser Inspector to see which CSS rules are being applied to each element and try to determine which rule is taking precedence.

3.) Plugin conflicts: If you have any plugins installed on your site that are modifying the font or styling of your content, they could be causing the different fonts to appear. You may want to try deactivating these plugins or themes to see if that resolves the issue.

4.) Incorrect font file references: If you are linking to font files directly in your CSS, it’s possible that the font files are not being correctly loaded on some pages. You can check the network tab in the browser Inspector to see if any font file requests are returning 404 errors.

Overall, it’s likely that the issue is being caused by some combination of these factors. To identify the root cause, you’ll want to carefully examine the CSS rules being applied to your site, as well as any plugins that might be modifying the font or styling.

Best regards,
Ismael

Hey phil-0071,

Thank you for the inquiry.

Which font are you trying to upload in your server? Please make sure that the font files are downloaded directly from the Google Font site because the source files should have the correct structure that the theme recognized.

Would you mind providing a screenshot of the font-weight issue? Please use imgur, savvyify or dropbox. Thanks.

Best regards,
Ismael