Forum Replies Created
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February 15, 2023 at 5:06 am in reply to: Woocommerce attribute filter redirected to blog archive page #1398013
Hey siduval,
Thank you for the inquiry.
The issue occurs because your home or front page is also set as the base shop page. You have to create another page for your home page. To fix the issue temporarily, we deselected the “Projets” page in the Enfold > Theme Options > Frontpage Settings.
Best regards,
IsmaelFebruary 15, 2023 at 4:51 am in reply to: Store Wide Notice displayed only in Woocommerce pages #1398011Hi,
Please note that since the last 3/4 tickets I have opened, I am not receiving an email informing me that you have answered to the ticket like before, even if the checkbox “Notify me of follow-up replies via email” had been flagged
Thank you for notifying us. We will check it further.
Best regards,
IsmaelHey Sebastian,
Thank you for the inquiry.
This option is not available in the theme, unfortunately. You may need to install an additional posts grid plugin with extra features and use it instead of the default Portfolio Grid element, or contact a freelance developer to extend the current functionality. You can also contact our partner Codeable using the form in the link below.
// https://kriesi.at/contact/customization
Best regards,
IsmaelHey xela,
Thank you for the inquiry.
This is not possible with the default sliders in the theme, but you should be able to do it using the layer slider. In the layer slider editor, go to the Project Settings > Slideshow tab, then set the Slideshow Behavior > Start With Slide option to random.
Best regards,
IsmaelHey xela,
Thank you for the inquiry.
The theme contains a lightbox option by default, which can also be used to create a popup with inline content. Please check the following threads for the code examples.
// https://kriesi.at/support/topic/popup-window-3/#post-1337540
// https://kriesi.at/support/topic/code-snippet-inline-post-content-popup-magnific-popup-shortcode/
// https://kriesi.at/support/topic/pop-up-feature/#post-1395322
// https://kriesi.at/support/topic/team-member-element-open-team-member-description-in-lightbox/#post-1354989Best regards,
IsmaelHi,
Thank you for the inquiry.
You can create a link or a button and add the class name “lightbox” to it.
Example:
<a href="https://www.site.cn/inquiry/?iframe=true" class="lightbox">Inquire</a>The page should automatically display in a lightbox container once the button is clicked.
Best regards,
IsmaelFebruary 15, 2023 at 4:29 am in reply to: general problem in enfold avia form recaptcha validation #1398006Hi,
Thank you for the inquiry.
User has to accept or confirm the privacy cookies and refresh the page first in order to use the form and in order for the Google ReCAPTCHA script to initialize automatically on page load. You can also set the Default Cookie Behavior to the first or second option in the Enfold > Privacy & Cookies > Cookie Handling panel to allow the script without the users’ consent.
Best regards,
IsmaelHey cktanju,
Thank you for the inquiry.
1.) Have you tried tracking a form_submit event instead of the click? Tracking a click event is not accurate because it assumes that the form will be sent successfully every time the button is clicked. You can still use it, but you have to extend the function in the onclick attribute and create additional checks or conditions and make sure that the form is validated before actually calling the analytics function.
// https://support.google.com/analytics/answer/9216061?hl=en
2.) If you use the form_submit event as described above, you can send additional parameters such as the ID of the form. Unfortunately, this kind of customization are beyond the scope of the support. You may need to hire an SEO consultant or a web agency in order to properly implement the trackers.
Best regards,
IsmaelHi,
Did you use a link or hyperlink tag in the post excerpt? The issue occurs because the container of the masonry item is also a link tag, so it breaks the layout of the masonry item. You may need to remove the link tag and directly add the URL in the post editor as is. The theme will automatically strip the URL from the excerpt, but it will still apply the URL as the link of the masonry item.
Best regards,
IsmaelFebruary 15, 2023 at 3:31 am in reply to: Dots Menu (Fullwidth submenu element) with current class #1398003Hey Jasper_1,
Thank you for the inquiry.
You can try the following script to add an extra class to the active menu item or once the corresponding section is visible in the viewport.
// https://kriesi.at/support/topic/full-width-submenu-4/#post-1297063
// https://kriesi.at/support/topic/enfold-gaming-demo-menu-functionality-on-sub-menu/#post-1284777Best regards,
IsmaelHi,
Thank you for the update.
We just noticed that the privacy consent message is enabled. You may need to adjust the Default Cookie Behavior to the first or second option from the Enfold > Privacy & Cookies > Cookie Handling panel. The videos will not play automatically unless the required cookies are present.
Best regards,
IsmaelHi,
We removed the URL. Let us know if you have more questions.
Best regards,
IsmaelHi,
Sorry for the late response. Looks like the second page of the search results page are now showing correctly. Did you figure out the issue?
Best regards,
IsmaelHi,
Which website do you mean?
We don’t have access to your site, so we just modified the code above and remove the string as requested. You have to add it again in the functions.php file.
Best regards,
IsmaelFebruary 13, 2023 at 5:25 am in reply to: general problem in enfold avia form recaptcha validation #1397699Hey Stefano Castelli,
Thank you for the inquiry.
Where can we check the issue? Please provide the site URL and login credentials in the private field. Screenshots will also help.
Best regards,
IsmaelHi,
Glad we could be of help. Please let us know if you have more questions or requests.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info.
We get an error when editing any of the pages but we are not sure what is causing it.
Uncaught TypeError: $(...).pointer is not a functionIs there a staging or development version of the site? Please try to deactivate the plugins temporarily.
Best regards,
IsmaelHi,
Thank you for the update.
We can’t check the site because it seems to be restricted to certain locations, and we also get an error when we run it in the speed testing tool.
// https://pagespeed.web.dev/report?url=http%3A%2F%2Fwww.adpgaragedoors.com%2F
Please review the articles that we previously recommended and check the one below to further optimize the site speed. If you are having difficulty implementing the steps, try to hire a freelance developer or consult a web agency.
// https://gtmetrix.com/wordpress-optimization-guide.html
Best regards,
IsmaelHi,
Thank you for the login info.
We modified the css code a bit and temporarily disabled the file compression. It seems to be working correctly now. Please make sure to purge the cache before testing the page.
Best regards,
IsmaelHey smarta-brett,
Thank you for the inquiry.
We can make the logo larger, but it will also affect the height of the header, and it might cover most of the content in the page if we increase the width to 650px. The header and the logo look fine as it is in my opinion. But if you want to continue, please try this css code.
.html_top_nav_header .av-logo-container { height: 400px; }Best regards,
IsmaelHi,
Please note that the optimization guidelines in those articles will not directly affect your rankings in the search results if that is what you are expecting, but it should improve the site’s speed and increase the score on speed testing tools such as Gtmetrix or Google’s PageSpeed Insights. Have you started compressing the images?
Best regards,
IsmaelHey karmenka,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Regarding the gap issue, a fix will be included in the next patch. Please keep the css for now or use this one.
#top .av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry{ position: relative; margin-right: 15px; margin-bottom: 15px; }Best regards,
IsmaelFebruary 13, 2023 at 3:47 am in reply to: Since Enfold 5.4 Google reCaptcha V2 only in english #1397686Hi!
Thank you for the inquiry.
Have you tried adjusting the hl parameter in the URL or in the src value?
// https://developers.google.com/recaptcha/docs/display
Adding this filter in the functions.php file might help.
// https://kriesi.at/support/topic/recaptcha-v2-wpml/#post-1374230 add_filter('avf_google_recaptcha_apiurl_lang', function($lang, $context) { if($context == 'frontend') { $lang = substr(get_locale(), 0, 2); } return $lang; }, 10, 2);Cheers!
IsmaelFebruary 10, 2023 at 9:04 am in reply to: Need to refresh page to have video play – doesn’t play on first load #1397407Hey schwabino,
Thank you for the inquiry.
Have you tried muting the video? Please provide the site URL so that we can check the issue, screenshots will also help.
Best regards,
IsmaelHi,
That is not how we see the site on our end. Please check the screenshots below.
Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvz2dta2KTG5j3HyoO?e=ewU8ga
Have you tried purging the cache? You can also try and check the site on incognito mode.
Best regards,
IsmaelHi,
Sorry for the delay. We modified the code a bit and removed the string. Please try it again.
Best regards,
IsmaelHi,
That should be possible. Please add this css code to style the active toggler differently.
.main_color p.toggler.activeTitle { background-color: orange; color: green; font-weight: bold; border-bottom: solid 0.5px; } .main_color p.toggler.activeTitle .toggle_icon span { border-color: white; }Best regards,
IsmaelFebruary 10, 2023 at 8:46 am in reply to: Easy Slider (Full Width) not shown correctly on mobile #1397403Hi,
Thank you for the update.
Looks like the header has been modified and made sticky or fixed on mobile view, which is the reason why the slider is not displaying as it should. To fix this, you have to add a padding or space above the main container using the css code below.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top #main { padding-top: 189px !important; margin: 0; } }Best regards,
IsmaelHi,
Let us know if you have more questions about the theme.
Have a nice day.
Best regards,
Ismael -
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