Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1397054

    Hi!
    I keep getting these “Enfold” error messages from my SMTP mail client that say “Message Body Empty” and then a file path to a line number.

    The first several messages ended at line enfold/framework/php/class-form-generator.php (line: 1393)
    and then later switched to line /enfold/framework/php/class-form-generator.php (line: 1450)
    (see images below)

    I’ve checked and those lines aren’t empty. I’ve tested the mail client itself as well as all the contact forms and everything is working as far as I can tell but every few days now, I get these errors.

    Thanks in advance for the help.

    #1397086

    Hey Sozo,

    Thank you for the inquiry.

    The screenshots above are not accessible. Would you mind posting them again using imgur, savvyify or dropbox?

    Did you install an SMTP plugin?

    Best regards,
    Ismael

    #1397088

    My apologies, I could view the images, so I thought you could as well.

    This plugin has been installed from the beginning and I only recently started having issues. There’s been no changes to the site, other than regular maintenance and updates.

    #1397251

    Hi,

    Thank you for the inquiry.

    It seems to be an issue with the wp_mail function. Did you set the validation of the message field? Please check the field again and make sure that the Form Element Validation option is set accordingly.

    Best regards,
    Ismael

    #1397260

    Hi Ismael,

    Thanks for the reply. I’m honestly a bit confused myself. This haas been set up the same way since my purchase in August. Then I got an error in December and then several in January. I wasn’t sure if it was something in the theme updates but didn’t see anything in the change logs. We are receiving mail as normal, all contact forms are working properly I just randomly get these errors. Since, the error pointed to Enfold, I figured I’d ask all of you.

    I’m not overly concerned since everything is working, I was just hoping someone had seen this or knew what to do.

    Thanks Again.
    -Soz

    #1397401

    Hi,

    Thanks for the update. Let us know if the issue persists.

    Best regards,
    Ismael

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