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Viewing 30 posts - 8,431 through 8,460 (of 67,453 total)
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  • in reply to: Upgrade to current version on Enfold #1404086

    Hey angelamwest,

    Thank you for the inquiry.

    I have Enfold 4.5.5 and it’s not compatible with PHP 8

    The automatic update feature is not available in this version of the theme. To update the theme, you will need to perform a manual update via FTP. Please refer to the documentation below for further instructions.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    Hi,

    This now works! No idea why, as these were the original settings. I just had to change the blog page to something else, and then switch this back to the correct blog page.

    Glad to know that this has been resolved. It is possible that there is a conflict with the previous blog page and one of the post categories. Do you have a post category named “blog”? Or you might have viewed a cached version of the page without the applied modifications.

    Best regards,
    Ismael

    in reply to: Reply to #1403800 | Original question was #1403750 #1404084

    Hi,

    Thank you for the update.

    In the layer slider, you can use the Device Visibility options to toggle the visibility of a specific layer. For example, you can duplicate the current text, increase its font size, and set it to be visible only on mobile view. Then, you can adjust the visibility of the original text and display it on larger screens only.

    Best regards,
    Ismael

    in reply to: website #1404083

    Hey Timothy Kundiger,

    Thank you for the inquiry.

    Are you referring to the 3D viewer? This is not available in the theme out of the box but there are available plugins or scripts that you can install in the site. Please check the links below.

    // https://wordpress.org/plugins/3d-viewer/
    // https://wordpress.org/plugins/woo-3d-viewer/

    Best regards,
    Ismael

    Hey!

    Thank you for the screenshot.

    We may need to access the site in order to check the issue properly. Please provide the login details in the private field, and make sure that the Appearance > Theme File Editor is accessible.

    Cheers!
    Ismael

    Hi,

    Please continue on the next thread: https://kriesi.at/support/topic/yoast-and-all-in-one-seo-cant-read-content-when-editing/

    Best regards,
    Ismael

    Hey triton4,

    Thank you for the inquiry.

    You may need to remove the right padding of the image container in order to make the featured image full width on mobile view.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
    
      .big-preview.single-big {
        padding: 10px 0;
      }
    }
    

    Default right padding is 50px.

    Best regards,
    Ismael

    in reply to: WPML translation problem #1404001

    Hey thinkdutchconcepts,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot.

    Did you install the Media Translation plugin as described in the documentation below.

    // https://wpml.org/documentation/getting-started-guide/media-translation

    Here are some other steps you can take to try to resolve the problem:

    1.) Check if the issue is caused by a conflict with other plugins or the theme. You can do this by temporarily deactivating all other plugins and switching to a default theme, then checking if the issue persists.

    2.) Check if the WPML Media plugin is installed and activated. This plugin is required for proper translation of media items.

    3.) Check if the media items are properly translated. Make sure that the translated versions of the photos and banners are uploaded and assigned to the translated pages.

    4.) Check if the language settings in WPML are properly configured. Make sure that the language settings are consistent across all pages and media items.

    If the issue persists, you can try contacting WPML support for further assistance. They may be able to provide more specific guidance based on your website’s configuration and the specific issue you’re experiencing.

    Best regards,
    Ismael

    in reply to: Blog Style Business: ‘Read more’ + Square Gravatar #1404000

    Hey hi-fi,

    Thank you for the inquiry.

    1.) Are you utilizing the Blog Posts element? If so, you can use the ‘Blog Content Length’ option to display the full content of your posts. You may need to set the Enfold > Blog Layout > Blog Layout settings to the last option (Use the advance layout builder…) to enable the Advance Layout Builder for the blog page.

    2.) You can add this css code to adjust the shape of author container.

    .rounded-container, .rounded-container img {
        border-radius: 0;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. Let us know if the suggestions help.

    Best regards,
    Ismael

    in reply to: Gallery with Tabbed Content Slider #1403999

    Hey darneson,

    Thank you for the inquiry.

    There is no option for this by default but you can try the Portfolio AJAX option, which is a gallery or a grid of images that opens a modal preview containing more images in a gallery or slider format and additional content. Please check the demo for reference.

    // https://kriesi.at/themes/enfold/portfolio/portfolio-ajax/

    Best regards,
    Ismael

    Hey Jens,

    Thank you for the inquiry.

    Did you add multiple tab elements in the page? It is possible that a tab contains the same ID attribute as the others. We may need to check the site in order to inspect the issue properly. Please provide the site details in the private field.

    Best regards,
    Ismael

    in reply to: Question about enfold child theme #1403772

    Hey dustin,

    Sorry for the late response. Please continue on the previous thread: https://kriesi.at/support/topic/duplicate-enfold-parent-themes-in-wp/#post-1403760

    Best regards,
    Ismael

    in reply to: Enfold and WPML #1403771

    Hey mgyura,

    Thank you for the inquiry.

    The underline is due to an inline style, possibly added by a plugin.

    a:where(:not(.wp-element-button)) {
        text-decoration: underline;
    }
    

    To override it, you can add this css code in the Quick CSS field.

    a:where(:not(.wp-element-button)) {
        text-decoration: none !important;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings and update the theme from version 5.2 to the latest version 5.5.

    Best regards,
    Ismael

    in reply to: Theme License has expired #1403770

    Hi,

    No problem. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: How can I delete the account? #1403769

    Hey Martin Benes,

    Thank you for the inquiry.

    Why do you want to delete your account? You can login to the forum and go to Edit Profile or just append the “/edit” path in the URL next to your username. At the very bottom of the profile page, you should see a delete account button.

    Best regards,
    Ismael

    Hey ubahit1,

    Thank you for the inquiry.

    There could be several reasons why you are not receiving the email notifications from your Enfold contact form. Here are some things you can check:

    1.) Check your spam folder: The email notifications may be getting filtered into your spam or junk folder. Make sure to check these folders and mark any legitimate emails as “not spam” to ensure they are delivered to your inbox in the future.

    2.) Verify your email address: Make sure that the email address you are using to receive notifications is correct and free of any typos. Also, double-check that the email service is working correctly by sending yourself a test email.

    3.) Check your hosting settings: It’s possible that your hosting settings are blocking email notifications from being sent. Contact your web host and ask if they can verify that your email settings are configured correctly.

    4.) Check the theme settings: Ensure that your Enfold contact form settings are configured correctly, specifically the “To Email Address” field. Double-check that the email address entered is correct and that there are no extra spaces or characters.

    5.) Consider using a plugin: If none of the above solutions work, consider using a plugin like WP Mail SMTP to ensure reliable email delivery. This plugin will help route all your website emails through a trusted email provider, such as Gmail or Sendinblue, to ensure that they are delivered to your inbox.

    The solution in this thread might also help: https://kriesi.at/support/topic/forms-not-working-properly/#post-1291722

    Best regards,
    Ismael

    in reply to: how to change anchors for fullwidth easy slider #1403767

    Hey Butterfly44,

    Thank you for the inquiry.

    You can adjust the ID of the color section by going to the Advanced > Developer Settings panel. Look for the Custom ID Attribute field. But we don’t recommend changing the #top ID attribute to something else because a lot of the theme functionalities and styles rely on this specific ID.

    Best regards,
    Ismael

    in reply to: Reply to #1403602 #1403766

    Hey Kerstin,

    Thank you for the inquiry.

    This is the path of my screenshot (dosn’t help a lot I guess…)

    We will not be able to access your local files, which is a good thing :). Please provide a screenshot using Imgur, Savvyify or Dropbox, and post the login details in the private field so that we can check the site.

    Best regards,
    Ismael

    in reply to: Different image sizes on category overview page #1403765

    Hey JPVNVRN,

    Thank you for the inquiry.

    Please try to adjust the settings in the WordPress > Customizing > WooCommerce > Product Images panel and choose Uncropped, then go to WooCommerce > Status > Tools > Regenerate shop thumbnails, and click the Regenerate button. You may need to add this filter in the functions.php file as well.

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'woocommerce_thumbnail';
    }
    

    Let us know if this helps.

    Best regards,
    Ismael

    in reply to: Css adjustments in the single product page #1403764

    Hey mescalytequila,

    Thank you for the inquiry.

    Are there any issues with the modification? The submenu seems to be displaying as it should. Please provide a screenshot of the issue or the changes that you would like to implement, using services such as Imgur or Dropbox.

    Best regards,
    Ismael

    in reply to: Navigation in two rows + mega menu #1403762

    Hey tebitron gmbh,

    Thank you for the inquiry.

    The following css code should push a specific menu item below a previous floating item, effectively creating a a second line. Just replace the menu item ID “34” with the actual ID of the fourth item in the menu.

    #header #menu-item-34 {
        clear: left;
    }
    
    #header #header_main .container, #header .main_menu ul:first-child > li a {
        height: 30px;
        line-height: 30px;
    }

    Best regards,
    Ismael

    in reply to: Six columns in footer #1403761

    Hey tebitron gmbh,

    Thank you for the inquiry.

    This is possible but you have to modify the /enfold/includes/admin/option_tabs/avia_footer.php directly, around line 132, look for the subtype key and add another column in the array based on the pattern. You should be able to select the sixth column in the theme options after the modification.

    $avia_elements[] = array(
    			'slug'		=> 'footer',
    			'name'		=> __( 'Footer Columns', 'avia_framework' ),
    			'desc'		=> __( 'How many columns should be displayed in your footer', 'avia_framework' ),
    			'id'		=> 'footer_columns',
    			'type'		=> 'select',
    			'std'		=> '4',
    			'required'	=> array( 'display_widgets_socket', '{contains_array}all;nosocket' ),
    			'globalcss'	=> true,
    			'subtype'	=> array(
    								__( '1', 'avia_framework' ) => '1',
    								__( '2', 'avia_framework' ) => '2',
    								__( '3', 'avia_framework' ) => '3',
    								__( '4', 'avia_framework' ) => '4',
    								__( '5', 'avia_framework' ) => '5'
    							)
    		);
    

    Best regards,
    Ismael

    in reply to: Main menu wraps to two lines #1403573

    Hey Fieldtripper,

    Thank you for the inquiry.

    The site is not loading properly on our end. Is it down or restricted? Please provide a screenshot of the issue using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Unable to install Enfold #1403572

    Hey Rainer,

    Thank you for the inquiry.

    Have you extracted the Enfold zip folder from the package that you downloaded from Themeforest? Please note that the theme zip file is inside the Themeforest package. You have to extract it first before uploading it to the Appearance > Themes panel. Let us know if you need more assistance.

    Best regards,
    Ismael

    in reply to: Matomo #1403571

    Hey bopartkunsttransporte,

    Thank you for the inquiry.

    The theme doesn’t contain a Matomo tracking script out of the box. Someone might have added the script in the child theme folder or in the functions.php file. Please provide the site info in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Underline links in Accordion Container #1403570

    Hi,

    Great! Glad to know that this has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Copy Layout from other Page in Other demo #1403569

    Hey maryenvato,

    Thank you for the inquiry.

    The Advance Layout Builder (ALB) automatically generates shortcodes for each builder element, but these shortcodes are not readily accessible. To access them, you will need to set the builder to debug mode for both sites, then edit the page and locate the shortcodes field below the ALB. Copy the shortcodes and paste them into the shortcode fields of the other site.

    To enable the debug mode, please check the documentation below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    You can also export and import a page from one site to another. There are plugins available that can do this.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    After logging in to the site, we discovered that an older version of the theme is still in use, which could be responsible for the fatal error you’re experiencing. To resolve this issue, we recommend updating the theme from version 5.0.1 to the latest version, 5.5. This update may need to be performed manually through FTP as described in the documentation below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    Hey christian489,

    Thank you for the inquiry.

    We may need to access the site in order to check the issue properly. Please provide the login details in the private field and post a screenshot using imgur or dropbox. Have you tried disabling the Enfold > Performance > File Compression settings temporarily?

    Best regards,
    Ismael

    in reply to: “Seite” als Header definieren #1403566

    Hey HERZBLUAT,

    Thank you for the inquiry.

    This feature is not available for the header out of the box, but there are lot of customizations available for the default header, which can be configured in the Enfold > Header panel. You can also adjust the main menu by adjusting the options in the Enfold > Main Menu panel and add widgets in the header if necessary.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Ismael

Viewing 30 posts - 8,431 through 8,460 (of 67,453 total)