Forum Replies Created
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AuthorPosts
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June 6, 2023 at 3:57 am in reply to: portfolio raster – show one category instead of all items in the beginning #1409720
Hey c_frei,
Thank you for the inquiry.
This should be possible with a custom script. Please check the documentation below for more info.
// https://kriesi.at/documentation/enfold/portfolio-grid/#load-a-default-portfolio-category-
In the documentation, you’ll find instructions on how to use the eq selector in the custom script. The eq selector accepts an integer as a parameter, representing the category’s position in the sort container. For example, if you want to load the first category, you would use 1 as the parameter. Similarly, for the second category, you would use 2, and so on.
Please follow the instructions in the documentation to implement the custom script and adjust the integer value accordingly to load the desired portfolio category.
If you have any further questions or need additional assistance, feel free to ask.
Best regards,
IsmaelHey Woutski,
Thank you for the inquiry.
The site seems to be on maintenance mode, so we were not able to check the site. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelJune 6, 2023 at 3:50 am in reply to: how to change caption in “fullwidth easy slider” from h2 to h1 and keep design #1409717Hey!
Thank you for the inquiry.
Did you adjust the options in the Advanced > Heading Tag > Heading Tag (Theme Default is h2) settings? We may need to inspect the site in order to understand the issue better. Please provide the site details in the private field.
Regards,
IsmaelJune 6, 2023 at 3:47 am in reply to: WordPress site works when logged in but broken when not logged in #1409714Hi,
Good to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey Reina,
Thank you for the inquiry.
Yes, this should be possible. Please add this code in the Quick CSS field.
.av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap { opacity: 0.5; } .av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap.av-active-gal-item { opacity: 1; }You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.
Best regards,
IsmaelJune 6, 2023 at 3:09 am in reply to: Special heading and special characters messing up performance #1409706Hey Xiscoj,
Thank you for the inquiry.
It seems to be an issue with the animation. To fix the issue temporarily, please add this css code.
.avia_transform .av-animated-generic { opacity: 1; }Additionally, you can try disabling the file compression settings to see if it helps resolve the issue. Disabling file compression may sometimes resolve issues related to loading or rendering animations. Let us know if this helps.
Best regards,
IsmaelJune 6, 2023 at 3:02 am in reply to: Standard image block – Similar size for horizontal and vertical images #1409705Hey Xiscoj,
Thank you for the inquiry.
Have you considered using the Column element to separate the images? By using the Column element, you can separate the images and control their positioning on the page.
Alternatively, you can explore the Masonry gallery element, which offers more advanced layout options. The Masonry gallery can arrange images in a tile-like pattern, adapting to the size and aspect ratio of each image.
Feel free to experiment with both options to find the layout that best suits your needs.
// https://kriesi.at/themes/enfold-2017/portfolio/masonry-portfolio-example-4-column-masonry-grid/
// https://kriesi.at/themes/enfold-2017/portfolio/masonry-portfolio-gallery/
// https://kriesi.at/documentation/enfold/masonry/If this is not what you are looking, please kindly provide a screenshot using Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Looks like the CSS changes are not being applied to the contact form fields. You may need to disable the plugin and the default file compression settings (Enfold > Performance > File Compression) in order for the changes to take effect. By temporarily disabling file compression, the CSS modifications should be properly applied to the contact form fields.
If the above suggestion doesn’t help, and you still require further assistance, please provide the login details in the private field. This will allow us to access the admin area and investigate the problem further.
Best regards,
IsmaelHi,
Thank you for the inquiry.
To adjust the space around the subscription box, you can try using the following CSS code. This code will apply the changes to both desktop and mobile views:
.home div#after_grid_row_1 .template-page.content, .home div#after_section_4 .template-page.content { padding-top: 10px; padding-bottom: 10px; }Please do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings, and purge the cache to make sure that the changes take effect.
Best regards,
IsmaelJune 6, 2023 at 2:25 am in reply to: Change background color of caption area of masonry grid #1409702Hey tonyiatridis,
Thank you for the inquiry.
Adding the following css code should adjust the background color and text color of the masonry content.
.main_color .site-background.av-inner-masonry-content { background-color: #000000; color: #ffffff; }You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css modification.
Best regards,
IsmaelJune 6, 2023 at 2:20 am in reply to: Video shortcode in iFrame not behaving in expected manner in column. #1409700Hey nestormakhno,
Thank you for the inquiry.
The site certificate appears to be invalid, preventing us from checking the site. To resolve this issue, we recommend contacting your hosting provider. They will be able to assist you in renewing the SSL certificate or creating a new one for your website.
Would you mind providing a screenshot of the issue instead? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey woogie07,
Thank you for the inquiry.
To adjust the size of the testimonial image and text, as well as move the arrows lower and align them to the center, you can add the following CSS code:
#top .av-large-testimonial-slider .avia-testimonial-meta .avia-testimonial-image { width: 180px; height: 180px; } #top .av-large-testimonial-slider .avia-testimonial-meta-mini { line-height: 2.8em; padding-top: 30px; } #top .av-large-testimonial-slider .avia-slideshow-arrows a { top: 70px; margin-top: -1px; opacity: 0.1; font-size: 45px; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.
Best regards,
IsmaelHey vantagepointmg,
Thank you for the inquiry.
Have you tried selecting the “Framed” options in the Styling > Caption > Caption Positioning settings? If that is not what you’re looking for, you can also try this code in the Quick CSS field in order to apply a background to the caption container.
.slideshow_caption .slideshow_inner_caption { background: rgba(0,0,0,0.5); }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to ensure that the changes take effect.
Best regards,
IsmaelJune 6, 2023 at 2:05 am in reply to: Subscribe to Newsletter option shows twice on Checkout Page? #1409697Hey ballindigital,
Thank you for the inquiry.
Have you installed any extensions for the plugin? If so, you may need to disable them one at a time to identify which one is causing the issue. By disabling the extensions one at a time, you can isolate the problematic one and determine the root cause of the issue.
Best regards,
IsmaelHi,
Thank you for following up.
You shouldn’t adjust the key name in the $mail_array. Please revert it back to the to subject, and adjust the $new_post key instead.
add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { $mail_array["Subject"] = "Hello " . $new_post["1_1"] . " " . $new_post["2_1"] . "!"; return $mail_array; }, 10, 4);Best regards,
IsmaelHi,
Great! Glad to hear that the issue has been resolved. We’ll continue to assist you with the remaining threads. If there’s anything else we can help you with, please don’t hesitate to ask.
Have a nice day.
Best regards,
IsmaelHi,
Looks the transitions are only applied when there are multiple slides. You may need to add another item to the slider in order to make use of the transitions. Please check the private field.
Please check my submenu on desktop!!
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thank you for your patience.
Best regards,
IsmaelHi,
Sorry for the confusion. You should apply the “clippers” class name to the column, then add a text block with the “clippers-wrap” container. You may need to place all content in this single text block.
Best regards,
IsmaelHi,
Thank you, @Guenni007, for providing the explanation!
I don’t see any change with your suggestion, but think I don’t understand precisely what it’s doing.
@CharlieTh: You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to see the changes. The css modification should make the entries full width on tablet screens. If you wish to display the entries in two columns, you should follow the suggestion provided by @Guenni007 above.Best regards,
IsmaelHi,
In the filter that we provided above, you will have to adjust the height value from 630 to 423
add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 ); function enfold_customization_modify_thumb_size( $size ) { $size['entry_without_sidebar'] = array('width'=>1200, 'height'=>430, 'crop' => true); return $size; }After the adjustment, use the following plugin to regenerate the thumbnails. Please make sure to create a site backup or a restore point before using the plugin.
// https://wordpress.org/plugins/regenerate-thumbnails/
Thank you for your patience.
Best regards,
IsmaelHi,
There’s no need to create a new thread. Instead, please provide us with some screenshots or additional clarifications to help us better understand your request.
Thank you for your patience.
Best regards,
IsmaelHi,
Glad to know that the solution is working. Please let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelJune 2, 2023 at 5:12 am in reply to: A site I’m building not displaying well in Safari and Firefox. #1409351Hey Jim,
Thank you for the inquiry.
The site seems to be loading correctly on Safari and Firefox as shown in the screenshots below (see private field). Have you tried checking it on incognito mode?
You should also try to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure latest scripts and stylesheets are loaded. Let us know if this helps.
Best regards,
IsmaelHey schweg33,
Thank you for the inquiry.
You can add this code in the Quick CSS field to center align the menu items with the social icons.
.html_cart_at_menu.html_header_top #top .main_menu { right: auto; width: 100%; display: flex; justify-content: center; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website.
Best regards,
IsmaelJune 2, 2023 at 4:29 am in reply to: Masonry Gallery only shows 50 photos when I have 100 selected in set up. #1409349Hi,
Thank you for the login info.
We have successfully added two additional items to the gallery, resulting in a total of 52 items being displayed. The “Load more” button is functioning as intended, allowing users to load additional items beyond the initial set.
Please ignore the item counter and remember to update the page after adding new items to the gallery to ensure that the changes are properly reflected.
Best regards,
IsmaelHi,
Thank you for the update.
To align the second widget to the right, just remove this css code:
#footer .flex_column:nth-child(2) #nav_menu-2 { width: 100%; float: none; }Then replace it with:
.flex_column:nth-child(2) #nav_menu-2 { float: right; }And to center align the contact form button, please add this:
#top .wpcf7-spinner { position: absolute; bottom: 25px; left: 15px; }Again, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.
Best regards,
IsmaelHey euclediz,
Thank you for the inquiry.
What do you mean by “sync the plugin”? Please note that only strings that already exist in the language files are translatable using the plugin. Which specific strings are you trying to translate and to which language?
If you want to create a multi-language site, please try to use Polylang or WPML.
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
IsmaelHey schweg33,
Thank you for the inquiry.
We don’t quite understand what you’re trying to do here. Would you mind providing a screenshot of the changes that you’d like to commit? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelJune 1, 2023 at 5:25 am in reply to: Image opening in Lightbox singly without arrows to scroll through all images #1409248Hi!
Thank you for the inquiry.
Please be aware that when you add images using the Image element, they will not be automatically grouped or linked with each other. However, you can establish a connection between them by assigning a custom class name. To do this, follow these steps:
1.) Edit the Image elements on your page.
2.) Navigate to the Advanced > Developer Settings section.
3.) In the Custom CSS Class field, enter “av-group-lightbox”.
4.) Save the changes.By applying the “av-group-lightbox” class name to multiple Image elements on the same page, they will be automatically grouped inside the lightbox. This grouping allows users to navigate through the images within the lightbox interface.
Please note that it’s important to ensure consistent usage of the custom class name across the relevant Image elements in order to achieve the desired grouping effect within the lightbox.
Regards,
IsmaelHey Gary,
Thank you for reporting this issue. We have been able to reproduce the problem on our end, but we are currently unsure about the specific cause for its occurrence on the search page. It appears to be intermittent, happening only when searching for certain keywords at certain times.
We understand that this issue may be causing inconvenience, and we are actively investigating to determine the root cause and find a resolution. We appreciate your patience and understanding while we work towards resolving this matter. If you have any additional information or insights that could assist us in our investigation, please feel free to share them.
For your other inquiry, please continue here: https://kriesi.at/support/topic/image-opening-in-lightbox-singly-without-arrows-to-scroll-through-all-images/
Best regards,
Ismael -
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