Hey IDS,

Thank you for the inquiry.

Are you referring to the first color section in the page? We can’t really see any issues while scrolling on mobile view. Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

You will have to export the existing content from your previous site and import them to the new site containing the Enfold theme. For more info, please check the documentation below.

// https://wordpress.org/documentation/article/tools-export-screen/
// https://wordpress.org/documentation/article/importing-content/

You can also use plugins like Duplicator or WP All Import.

// https://wordpress.org/plugins/duplicator/
// https://wordpress.org/plugins/wp-all-import/

Please refer to their respective documentations to learn more about the plugins.

Best regards,
Ismael

Hi,

Thank you for the info.

which means any existing URL parameter such as autoplay=1 gets dumped. Was that intentional?

The script retrieves the existing query parameters and append it to the transformed URL. Have you tried adding the autoplay parameter manually?

<a class="lightbox external mfp-iframe lightbox-added" href="https://vimeo.com/*****/*****?iframe=true&autoplay=1" rel="nofollow">Watch Now</a>

Best regards,
Ismael

Hi,

Looks like the protection overlay is not applicable to the masonry items. You may need to contact the plugin developer for additional assistance or hire a freelance developer by visiting our customization page.

If you have any other questions or require further assistance, please feel free to let us know.

Best regards,
Ismael

Hi,

They differ significantly because I am trying to change them to make them go in the 4:3 dimensions.

The images should have the same size to maintain a consistent grid. Also, please note that there might be some minor adjustments in the frontend because product images inherit the size of the columns by default. If they don’t display as configured after resizing them to a specific dimension, please add this filter to the functions.php file.

add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
    return 'woocommerce_thumbnail';
}

Best regards,
Ismael

Hey Tim,

Thank you for the update.

In the screenshot above, looks like you’re using the purchase code in the Enfold > Theme Updates > Enter a valid Envato private token field. Please note that the purchase code is different from the Envato private token. The private token has to be generated from the following page.

// https://build.envato.com/create-token/

Please check this documentation for more info.

// https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-4

Did you register in the forum before? If you did, which email address did you use to create the account? We can manually adjust the account so that you can freely open inquiries in the forum.

Best regards,
Ismael

Hi,

Try to adjust the z-index of the overlay.

.responsive #top .protectionOverlaytext {
    z-index: 99999;
}

Best regards,
Ismael

Hi,

Thank you for the info.

We were not able to edit the functions.php file because the Appearance > Theme File Editor is not accessible. Please enable the editor or post the S/FTP details in the private field.

// https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#disable-the-plugin-and-theme-file-editor

Best regards,
Ismael

Hi,

Thank you for the update

The errors are being generated from the https://consent.cookiebot.com/uc.js file. Unfortunately, we are not familiar with this script, so you will need to reach out to the script authors for more assistance.

Best regards,
Ismael

Hi!

We have moved the protectionOverlayText outside the av-masonry-image-container div and it seems to have corrected the issue with the rest of the galleries. Please make sure to purge the cache and do a hard refresh.

Cheers!
Ismael

Hi!

Unfortunately, on pages where there are multiple mansory galleries, only the last one is displayed.

We enabled the modified file again and both masonry galleries (av-masonry-1 & av-masonry-2) are still displaying in the page below.

Best regards,
Ismael

Hey Tim Stellmacher,

Thank you for the inquiry.

We tried to validate your purchase code in the register page but it returned as invalid. Please go to your Themeforest account, access the Enfold theme in the Downloads page, then download the License Certificate. You should find the valid purchase code info in the certificate.

For more info, please check the documentation below.

// https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Best regards,
Ismael

Hi,

Thank you for the info.

We’ve modified the changes in the /class-avia-masonry.php file a bit.

					$bg  = '<div class="av-masonry-outerimage-container">';
					$bg .=		$img_before;
					$bg .=		"<div class='av-masonry-image-container' {$img_style} {$outer_title} {$outer_alt}>";
					$bg .=			"<div class='protectionOverlaytext'>";
					$bg .=      		"<img class='wccp_pro_overlay_protected_img' src='https://capturelight.net/wp-content/plugins/wccp-pro/images/transparent.gif' style='width:100%; height:100%'>";
					$bg .=				$img_html;
					$bg .=				$c_html;
					$bg .=			'</div>';
					$bg .=		'</div>';
					$bg .= '</div>';

You may need to add this css code to display the transparent image.

.av-fixed-size .av-masonry-image-container .wccp_pro_overlay_protected_img {
    display: block !important;
}

Best regards,
Ismael

Hey Asterios,

Thank you for the inquiry.

We get the following 401 error whenever we click the previous button.

jquery.min.js?ver=3.7.0:2 POST https://...../wp-json/tribe/views/v2/html 401 (Unauthorized)

And another error, which seems to be coming from an AI Bot plugin or script.

bot.orimon.ai/:1 The source list for the Content Security Policy directive 'frame-src' contains an invalid source: '//*.orimon.ai'. It will be ignored.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Ismael

Hey bbarasa,

Thank you for the inquiry.

The site above contains a very outdated version of the theme, 4.5.2. It’s important to update the theme to the latest version, 5.6.6, as soon as possible. This upgrade should help resolve the issue you’re having with the mobile menu.

Best regards,
Ismael