Hi,

Thank you for the inquiry.

You can set the Content > Frontend > Submit Action settings to the second option (Redirect the user to another page), select an entry from the list or manually specify the URL of the page where the user has to be redirected.

If you’re using the av_contact shortcode, make sure to specify the link attribute.

[av_contact title='Send us mail' link='manually,http://redirecthere.com' ...more atts][/av_contact]

– OR –

[av_contact title='Send us mail' link='page,523' ...more atts][/av_contact]

The number “523” should be the ID of the page.

Best regards,
Ismael

Hey Loveronika,

Thank you for the inquiry.

The background video starts automatically when the page loads, and the videos below play correctly when clicked. Which specific video is not working properly?

Best regards,
Ismael

Hi!

Thank you for the inquiry.

We can reproduce the issue on the site, but we’re not yet sure of the cause. When we used one of the videos on our own installation, it worked as expected. We attempted to log in to the site, but the provided account doesn’t exist. Please double-check the information or provide another admin account.

Best regards,
Ismael

Hi,

We aren’t noticing any problems on the frontend, but when we try to access the error logs in the WP Engine panel, we encounter this error. Is it possibly restricted in some way?”

[Mon Oct 16 01:10:42.087656 2023] [autoindex:error] [pid 16742] [client .....:0] AH01276: Cannot serve directory /nas/..../live/..../wp-includes/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Mon Oct 16 02:42:23.368566 2023] [autoindex:error] [pid 19213] [client ....] AH01276: Cannot serve directory /.../content/live/..../wp-includes/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive

Thank you for your patience.

Best regards,
Ismael

Hey waqas_vitalsols,

Thank you for the inquiry.

You can use the avf_custom_sidebar filter to assign a custom sidebar for the portfolio category or archive pages.

add_filter("avf_custom_sidebar", function($custom_sidebar) {
    if ( is_tax('portfolio_entries') ) { 
        $custom_sidebar = "Sidebar Portfolio"; 
    }
    return $custom_sidebar;
}, 10, 1);

The filter above assigns the “Sidebar Portfolio” widget area, which must be manually created in the Appearance > Widgets panel.

Best regards,
Ismael

Hey Michael,

Thank you for the inquiry.

You could modify the enfold/config-templatebuilder/avia-template-builder/php/class-generic-helper.php and around line 442, look for this code.

//	check for e-mail
				if( strpos( $link[1], '@' ) !== false && strpos( $link[1], '://' ) === false )
				{
					return 'mailto:' . $link[1];
				}

Wrap the email address with the antispambot function.

//	check for e-mail
				if( strpos( $link[1], '@' ) !== false && strpos( $link[1], '://' ) === false )
				{
					return 'mailto:' . antispambot($link[1]);
				}

Best regards,
Ismael

Hi,

Thank you for the update.

You may need to ask your hosting provider to reconfigure the .htaccess file. Additionally, we noticed that the theme is a bit outdated (version 5.6.2). Please try to upgrade the theme to version 5.6.6, as this might help resolve the issue with the toggles.

Best regards,
Ismael

Hi,

Sorry about that. It is not workin because we are appending the parameters twice, making the URL invalid. We adjusted the code a bit, and it should work properly now

// https://pastebin.com/1Z2Fk04v

Best regards,
Ismael

Hi,

Thank you for the screenshots.

Looks like the correct styles aren’t being applied because of the stylesheet or file compression. Which compression plugin are you using? Please try deactivating it temporarily to see if it helps.

https://site.com/_static/??-eJyNkE1OAzEMhS9EMJl2frpAbCpxAA5QOXE6hOZPk6TD3J6kLQsKBTaRHX1+79lzYNK7pFyCYPKoXYQxl1aoaQSRtSEQxssDM1pMOC0Q02LUvYzxbv4+anDxObFx0vQzaDP7ZOcgvY2vcFSO/ASYk7eYkpaQ1HtiVpFGNmsaVWInrQhFDC4/lbmV4nqB4hO8K0T8Pb30p1UjaCdNpmK4VaGkU07q0jz7LRIt8HIOc9Y2mFS8meRNpYDyANZTrjPn8CWGlxoN04X/2lwL5WA8UgRaHFotd3jUCPUp95lGRZfLMDHQWg1r5A0XJLu9ENRju1k1SEO72XPGWNc2Q4+94Krdi3/77IKPKe7q5WtVVB7+Wrayl7qiT/aRd5ue9w3vVh/tP+jy

Best regards,
Ismael

Hi,

Thank you for the update.

Would you mind providing a link to one of the posts or provide a screenshot? When we open any post, we only see a static background image applied in a color section and masonry entries below. If you want to re-enable the masonry links in a single post or portfolio, try to add this css code.

.single-portfolio .av-masonry-entry {
    pointer-events: all;
}

Best regards,
Ismael

Hi,

Thank you for the info.

We cannot find the error log in any folders and we don’t see any issues with the site when we switched to debug mode. Did you change the location of the error log?

Best regards,
Ismael

Hey Ralf_S,

Thank you for the inquiry.

This is normal because you start with a blank canvas when you switch to the Advanced Layout Builder. The title and other info have to be added manually using the available builder elements.

Best regards,
Ismael

Hey jerryindzine,

Thank you for the inquiry.

We can’t really reproduce the issue on our end but we can confirm that the background color is set to #000. This is the custom css rule for the color section, which applies the background color and image.

.avia-section.av-5sez08y-09947c4aa159beb62da84f912f542dcf .av-parallax .av-parallax-inner {
    background-color: #000;
    background-image: url(https://www.site.co.uk/..../Corps-Monitoring-People-1.jpg);
    background-repeat: no-repeat;
    background-position: 50% 0%;
    background-attachment: scroll;
}

Best regards,
Ismael

Hi,

Great! Glad to know that the script is working. Please do not hesitate to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hey Alex,

Thank you for the inquiry.

You can use this css code to adjust the position of the menu items.

#header .av-main-nav > li > a > .avia-menu-text {
    top: 40px;
    position: relative;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

Best regards,
Ismael