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Viewing 30 posts - 7,021 through 7,050 (of 67,463 total)
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  • in reply to: Videos don’t start playing #1422962

    Hi,

    Thank you for the screenshots.

    We cannot reproduce the same issue on our end. The videos play correctly until the end as shown in the short clip above, without the error. Have you tried testing this on a different device or network?

    Best regards,
    Ismael

    in reply to: Portfolio #1422961

    Hey Lin84,

    Thank you for the inquiry.

    You can apply a minimum height to the grid content container but this will leave gaps or whitespace for items with shorter excerpts. Please add this code in the Quick CSS field.

    .grid-content {
        min-height: 300px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The css works when we add it directly in the browser (see screenshot). Please edit your css modifications and check if there are invalid css rules using the tool below.

    // https://codebeautify.org/cssvalidate

    Screenshot: https://1drv.ms/i/s!AjjTfXSRbKTvgrZIkNC7ESW8UwPUTw?e=G8LfC4

    Best regards,
    Ismael

    in reply to: Layout Blog Posts #1422959

    Hi,

    Thanks for following up.

    How can I get things like comments into the widgets

    There is actually a Comments element in the Advance Layout Builder under the Content Elements tab, but you can also use the widgets. If you need more options, try to look for a comments plugin.

    Best regards,
    Ismael

    in reply to: gutenberg excess code #1422958

    Hi,

    Thank you for the update.

    We edited a few of the pages but we cannot find the same shortcode. Where exactly is this happening? Please provide the link in the private field.

    Best regards,
    Ismael

    in reply to: Social bookmarks on flyout mobile menu #1422957

    Hi,

    Thank you for the update.

    The position adjustment seems to be working as expected. If you want to adjust the vertical position of the social icons, try to set the “top” property.

    .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
        font-size: 20px !important;
        left: 30px !important;
        top: 40px;
    }
    

    Best regards,
    Ismael

    in reply to: force preview images to fill container in blog post widget #1422956

    Hey williamslyd,

    Thank you for the inquiry.

    We could apply a maximum height to the featured images to control how tall they display, but this will cut off the images a bit. If you want to proceed, please try this css code.

    #top .fullsize .template-blog .big-preview a {
        max-height: 110px;
    }
    
    #top .fullsize .template-blog .big-preview img {
        width: 100%;
        object-fit: cover;
    }
    
    #top .fullsize .template-blog #homepage-feed .big-preview a, #top .fullsize .template-blog #gender .big-preview a, #top .fullsize .template-blog #newsroomh2 .big-preview a {
        max-height: 300px;
    }
    

    Best regards,
    Ismael

    in reply to: Remove Fade In Animation on Homepage Load #1422955

    Hey Daniel,

    Thank you for the inquiry.

    We cannot reproduce the issue on our end. Would you mind providing a short clip or a screensoht of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    Hey Mark,

    Thank you for the inquiry.

    We have already identified the issue and a fix will be released in the next patch. In the meantime, please try to add this css code to fix the toggle issue.

    .toggle_wrap {
      display: none;
    }

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache afterward.

    Best regards,
    Ismael

    in reply to: Icons in secondary menu #1422953

    Hey vantagepointmg,

    Thank you for the inquiry.

    You can manually insert an image tag or an icon shortcode beside the text in the Navigation Label field of a menu item. The menu can be edited in the Appearance > Menus panel.

    Here’s an example of an icon shortcode.

    [av_font_icon icon='' style='' caption='' size='40px' position='left' color='' link='' linktarget='' title_attr='' sonar_effect_effect='' sonar_effect_color='' sonar_effect_duration='1' sonar_effect_scale='' sonar_effect_opac='0.5' animation='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0'][/av_font_icon]
    

    Best regards,
    Ismael

    in reply to: Can I make the logo go outside its designated area? #1422952

    Hi,

    Thank you for the inquiry.


    @vantagepointmg
    : Please follow @Geunni007’s suggestion above or provide the site URL so that we can inspect the header.

    Best regards,
    Ismael

    in reply to: Video block is having problems #1422951

    Hi,

    No problem! Please let us know if there’s anything else we can help you with.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry element and portolio items #1422950

    Hey Empatica,

    Thank you for the inquiry.

    All posts or items associated with the selected categories will be retrieved, regardless of whether they are in parent or child categories. To get around this, you may need to apply a special category to items within the parent category and then select that specific category instead.

    Best regards,
    Ismael

    in reply to: Burger menu error on Mobiles #1422949

    Hi,

    Thank you for the update.

    We’re seeing an error from the compressed script file, which may be causing the issue.

    Uncaught TypeError: Cannot read properties of undefined (reading ‘register’)
    at avia-footer-scripts-901dda53707764e24b31339d7113a67b—652fc2fbb41d6.js?ver=1697628924:17:91258
    at avia-footer-scripts-901dda53707764e24b31339d7113a67b—652fc2fbb41d6.js?ver=1697628924:17:91339

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings so that we can trace the errors properly.

    Best regards,
    Ismael

    in reply to: Shopping Cart not showing #1422948

    Hey FW,

    Thank you for the inquiry.

    The cart issue has been resolved in the latest theme version, 5.6.6. Please download this version from your Themeforest account and proceed to upgrade the theme from 5.2.1 to the latest version using FTP.

    Best regards,
    Ismael

    in reply to: Change color and form of bullet points #1422947

    Hi,

    Great! Glad to know that you’ve found the issue. If you have more questions, please don’t hesitate to open another thread.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: which demo #1422946

    Hey schweg33,

    Thank you for the inquiry.

    The site looks significantly different from any of the available demos, and unfortunately, it’s not clear which specific demo was imported. You can check in the “Enfold > Demo Import” panel to see which demo files have been downloaded. Look for a button below the demo with the label “Delete downloaded files”.

    Best regards,
    Ismael

    in reply to: Video in colorsection #1422885

    Hi,

    Alright! Let us know if this worked out for you.

    Best regards,
    Ismael

    in reply to: How to increase letter spacing in Enfold? #1422884

    Hi,

    Great! Glad to know that the solution is working. If you have any other questions, please feel free to open another thread.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: Twitter icon update to X #1422883

    Hey Michael Heavner,

    Thank you for the inquiry.

    The new icon will be available in the next patch. In the meantime, please try to do the steps that we provided in the following thread.

    // https://kriesi.at/support/topic/new-icon-twitter-to-x/#post-1422330

    Best regards,
    Ismael

    in reply to: Accordion issue #1422882

    Hey planttilesseo,

    Thank you for the inquiry.

    You may need to add this css code to correct the toggles.

    
    .toggle_wrap {
      display: none;
    }
    

    We will add this fix in the next patch. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    Hi,

    Glad to know that Mike was able to assist you. Please feel free to open another thread should you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Post category page – Grid Layout #1422880

    Hey diogovareta,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to adjust the layout of the category or archive pages.

    add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); 
    function avia_change_category_blog_layout($layout, $context){
       if($context == 'archive') $layout = 'blog-grid';
       return $layout;
    }
    

    Best regards,
    Ismael

    in reply to: Prevent SPAM on Email Buttons #1422879

    Hi,

    Thank you for the update.

    @Guenni007: What do you mean by “3times settings for ‘@’”? You are correct. The modification above is only applicable for manually inserted links. We could also add this function to check if the link is an email address.

    // https://developer.wordpress.org/reference/functions/is_email/

    We have forwarded the thread to our channel for further consideration. In case you prefer not to implement or test the suggestion above, please explore the possibility of using a plugin.

    Best regards,
    Ismael

    in reply to: Translation of link after message form #1422877

    Hey HulaSlim,

    Thank you for the inquiry.

    Have you tried adjusting the privacy checkbox content in the Enfold > Privacy & Cookies > Privacy Policy panel? The option “Append a privacy policy message to template builder contact forms?” should be enabled, and the content can be adjusted in the Message below template builder contact forms field.

    Best regards,
    Ismael

    in reply to: Accordion in grid row mobil doesn’t close properly #1422876

    Hi,

    The toggles are now opening and closing correctly, without leaving a space or gap below. However, we did notice that they scroll up when clicked. We haven’t been able to reproduce the same issue on our installation, so it’s possible that the scrolling is caused by a plugin. Would it be alright if we temporarily deactivate the plugins while testing?

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Video block is having problems #1422870

    Hi,

    The issue only occurs when the Jetpack Boost plugin is activated, which we have temporarily disabled. There may be an option that blocks YouTube videos or conflicts with other plugins. Please contact the plugin developer for further information.

    Thank you for your patience.

    Best regards,
    Ismael

    Hey IDS,

    Thank you for the inquiry.

    Would you mind giving us a direct link to one of the posts? Have you tried installing a plugin that automatically generates Open Graph meta tags for the posts? Please check the links below for more info about OG tags.

    // https://yoast.com/help/getting-open-graph-for-your-articles/
    // https://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/

    Best regards,
    Ismael

    in reply to: setting transparent header as standard #1422867

    Hey mmetzger1987,

    Thank you for the inquiry.

    There is no option for this by default, but you can use the avf_builder_elements filter to assign a default value to the “Header visibility and transparency” settings.

    add_filter('avf_builder_elements', function($elements) {
        foreach ($elements as $key => $el) {
            if ($el['id'] == 'header_transparency') {
    			$elements[$key]['std'] = 'header_transparent';
            }
        }
    
        return $elements;
    }, 10, 1);
    

    The code above should go to the functions.php file. Please note that only new pages will be affected by this modification.

    Best regards,
    Ismael

    in reply to: Image flush with the edge of screen #1422865

    Hey threemarketinginc,

    Thank you for the inquiry.

    Have you tried applying the image as the background of a cell in a Grid Row element? Please check the links below for more info about the element.

    // https://kriesi.at/documentation/enfold/grid-row/

    The first section in the Parallax demo is created using the Grid Row element.

    // https://kriesi.at/themes/enfold-parallax/

    Best regards,
    Ismael

Viewing 30 posts - 7,021 through 7,050 (of 67,463 total)