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Viewing 30 posts - 6,991 through 7,020 (of 67,463 total)
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  • in reply to: Text in blog posts #1423357

    Hi,

    Have you tried enabling the Excerpt box to enable the Excerpt field? You should be able to remove or edit the “lorem ipsum” text from that field.

    Best regards,
    Ismael

    in reply to: Accordion in grid row mobil doesn’t close properly #1423356

    Hey!

    Thank you for the information.

    We are still uncertain about the cause of this issue. We will reach out to you once we have a better understanding of the problem. Please keep the option as it is for the time being.

    Cheers!
    Ismael

    in reply to: Bug in Chrome for Accordion & Toggles #1423355

    Hey Matthias,

    Thank you for the inquiry.

    We are currently investigating the issue and another user reported that the issue only happens when the
    Behavior > Allow only one open toggle is activated. To temporarily fix the issue, please select Allow multiple open toggles (toggle mode), then add this css code.

    .toggle_wrap {
      display: none;
    }

    Best regards,
    Ismael

    in reply to: Amazon stripe and get your guide code don’t work #1423354

    Hey schmitz-enfold,

    Thank you for the inquiry.

    Would you mind posting an example of the “get your guide” embed code using pastebin.com? If you’ve switched to the Advance Layout Builder, try placing the embed code in a Code Block element. Another solution is to create a custom shortcode for the embed code.

    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    in reply to: Problem with plugin WooCommerce Product Add-ons #1423353

    Hey sarawh,

    Thank you for the inquiry.

    We only see one quantity field and a single “Add to Cart” button on the product page. When we manually input a number below the required amount, we receive the following error, “Value must be equal or greater than 15”. It seems to be working as expected. Would you mind providing a screenshot of the issue?

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Looks like the errors are NOT originating from the functions.php file, but rather from a misconfiguration on your server. Have you tried asking WP Engine regarding these errors? We also noticed that some of the template files have been modified in your child theme, which might require updates. Again, we are not seeing any errors in the front end.

    Best regards,
    Ismael

    Hi,

    Performance from Enfold is not the issue. It is some kind of conflict with the optimization from Perfmatters or Litespeed cache.

    Have you tried disabling the Enfold > Performance > File Compression settings completely? You don’t need to enable this option if compression is already enabled in the cache plugin.

    Best regards,
    Ismael

    in reply to: Shopping Cart not showing #1423102

    Hi,

    Glad to know that the issue has been resolved. If you have more questions or requests about the theme, please feel free to open another thread.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry element and portolio items #1423101

    Hi,

    No worries. Please let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Burger menu error on Mobiles #1423100

    Hi,

    We may need to access the site in order properly check the issue. Please provide the WP and S/FTP login details in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    I never refilled the information “script 1” as I didn’t know what to put – latin ?

    The writing systems for English (EN), German (DE), Italian (IT), and French (FR) are based on the Latin script.

    We can’t find the hreflang link in the head tag, and when we ran a test using an online tool, it didn’t provide any values in the hreflang Tag column.

    // https://technicalseo.com/tools/hreflang/

    You may want to contact the plugin author for additional assistance.

    Best regards,
    Ismael

    in reply to: Widget in Header Issues #1423093

    Hey KMCHOUSTON,

    Thank you for the inquiry.

    Adjust the style of the #header .widget using this css code.

    #header .widget {
        position: relative;
        display: block;
        width: 50vw;
        margin-left: 0;
        text-align: center;
        line-height: 30px;
        left: 50%;
        transform: translateX(-50%);
    }
    

    Then add this code to increase the width of the sub menu container.

    #header_meta .container .sub_menu {
        width: 100%;
    }

    These properties center aligns the element.

        left: 50%;
        transform: translateX(-50%);
    

    Best regards,
    Ismael

    in reply to: Text in blog posts #1423092

    Hey Loveronika,

    Thank you for the inquiry.

    The placeholders were added in the Excerpt field. If you cannot see an Excerpt field when editing a post, you may need to enable it from the Screen Options panel.

    Best regards,
    Ismael

    in reply to: Icons in secondary menu #1423090

    Hi,

    Try to wrap the image and the menu label inside an html element with a unique class name.

    Example:

    <span class="av-menu-item-with-img"><img src="http://site.com/menu-item-1.png" /><span>Live</span></span>
    

    Then add this css code to align the image and the menu label.

    .av-menu-item-with-img img {
      width: 60px;
    }
    
    .av-menu-item-with-img img,
    .av-menu-item-with-img span {
      float: left;
    }
    

    Adjust the style as necessary.

    Best regards,
    Ismael

    in reply to: Help with editing embedded javascript in code block #1423089

    Hi,

    Thank you for the update.

    We added the code in the Quick CSS field and adjusted it a bit. We also disabled the Enfold > Performance > File Compression settings temporarily. To adjust the style of the button, you can edit this css rule.

    .osBox.osDetail * .osButton.osButton-inline {
      text-shadow: none;
      color: #ffffff !important;
    }

    You might want to increase the priority of the new styles by incorporating the !important rule.

    Best regards,
    Ismael

    in reply to: Remove Fade In Animation on Homepage Load #1423088

    Hi,

    Thank you for the info.

    Are you referring to the animation of the Column containing a Special Heading element? You can disable the animation by editing the Column > Advanced > Animation > Column Animation settings. You can set it to “None”.

    Best regards,
    Ismael

    in reply to: Prevent SPAM on Email Buttons #1423083

    Hi,

    we had 3 times that check.

    You need to replace the condition inside the get_url function, around line 442 as previously mentioned. However, I didn’t notice that I was using an older version of the theme for testing. In the latest version, the condition is located around line 468.

    because i do not see any difference in the DOM when applying it without.

    I read that Chrome automatically decodes HTML entities, so you may not see the difference, but I’m not sure if this information is accurate. Yes, adding the second parameter helps.

    Thanks for helping.

    Best regards,
    Ismael

    in reply to: Can I set a second transparant header look? #1423081

    Hi,

    Thanks for the update.

    The css modification above should only affect pages with glassy headers. To adjust the color of the social icons and show the black logo, try to add this modification.

    #top .av_header_glassy.av_header_transparency .social_bookmarks li, #top .av_header_glassy.av_header_transparency .social_bookmarks li a {
        border-color: rgba(255,255,255,0.25);
        color: #000;
    }
    
    .av_header_glassy.av_header_transparency .logo img.alternate, .av_header_glassy.av_header_transparency .logo .subtext.avia-svg-logo-sub svg {
        opacity: 0;
    }
    
    #top .av_header_glassy.av_header_transparency.av_alternate_logo_active .logo a > img, #top .av_header_glassy.av_header_transparency.av_alternate_logo_active .logo a > svg {
        opacity: 1;
        filter: alpha(opacity=100);
    }

    Best regards,
    Ismael

    in reply to: Not able to update Frontpage… #1422986

    Hey Alan,

    Thank you for the inquiry.

    You may need to temporarily set your installation to debug mode and enable the error logs so that we can trace the error properly. Please check the documentation below for more info about debugging.

    // https://wordpress.org/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    To enable the error log, please check this section.

    // https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug_log

    Best regards,
    Ismael

    in reply to: Help with editing embedded javascript in code block #1422985

    Hi,

    Thank you for the screenshot.

    Are you trying to adjust the style of the text in the embedded code? Please try to start with this css code.

    .osBox.osDetail * {
        font-size: 1em !important;
        line-height: 1.5em;
        font-weight: 400 !important;
        color: #636363 !important;
    }
    
    .osBox.osDetail * .osButton.osButton-inline {
        text-shadow: none;
        color: #ffffff !important;
    }

    Best regards,
    Ismael

    in reply to: Can I set a second transparant header look? #1422982

    Hi,

    CAN I fx. adjust the “Transparant & glassy header” just to look like the “transparant header”, but with black text?

    Yes, that should be possible. Please try this css code instead.

    #top .av_header_glassy.av_header_transparency #header_main {
        border-color: transparent;
        border-top-color: transparent;
    }
    
    #top .av_header_glassy.av_header_transparency .header_bg {
        background-color: transparent;
        opacity: 0;
    }
    
    #top #wrap_all .header_color.av_header_transparency, #top #wrap_all .header_color.av_header_transparency .phone-info.with_nav span, #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text, #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-subtext {
        color: #000000;
    }

    Best regards,
    Ismael

    in reply to: which demo #1422981

    Hi,

    No problem! Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: missing some part of form #1422980

    Hey jeel147,

    Thank you for the inquiry.

    The email field or any backend related fields are now located in the Content > Backend toggle, just below the first one. You have to scroll down a bit.

    Best regards,
    Ismael

    in reply to: Burger menu error on Mobiles #1422978

    Hi,

    Thank you for the update.

    Looks like the debugging info has been disabled. Could you please confirm the current theme version on the grupooneair site? If it’s not already at 5.6.6, we recommend upgrading to the latest version. Have you made any edits to the template files?

    Best regards,
    Ismael

    in reply to: Portfolio #1422977

    Hi,

    Great! Glad to know that the changes worked. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Can I set a second transparant header look? #1422975

    Hey frb1,

    Thank you for the inquiry.

    You can use this css code to adjust the style of the menu in a transparent header.

    #top #wrap_all .header_color.av_header_transparency, #top #wrap_all .header_color.av_header_transparency .phone-info.with_nav span, #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text, #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-subtext {
        color: #000000;
    }

    Best regards,
    Ismael

    in reply to: install new enfold theme error #1422966

    Hi,

    Thank you for the inquiry.

    Did you extract the actual Enfold zip file from the package you downloaded from Themeforest? It’s possible that you’re trying to use the package file directly, which won’t work.

    Best regards,
    Ismael

    in reply to: Optimize Button bottom margin in columns #1422965

    Hi,

    Thank you for the update.

    The suggested css code is not being applied to the page. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache in order to ensure that the changes take effect, or post the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We have already located the issue and will have it fixed in the next patch. In the meantime, please add this css code.

    .toggle_wrap {
      display: none;
    }

    Best regards,
    Ismael

    in reply to: Background image in Color Section not always working #1422963

    Hi,

    Thank you for the update.

    The following css rule is what makes the image fade in. The transform matrix3d property adjusts the position of the image creating the parallax effect, which happens on page load and on scroll.

    .js_active .av-parallax.active-parallax, .js_active .av-parallax-object.active-parallax {
        opacity: 1;
        transition: opacity .3s ease-in-out;
    }
    

    As mentioned above, it’s possible that your client is using an older device, an older browser or they are on a slow network, producing random styling issues.

    Best regards,
    Ismael

Viewing 30 posts - 6,991 through 7,020 (of 67,463 total)