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Viewing 30 posts - 6,781 through 6,810 (of 67,463 total)
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  • in reply to: Save enfold with theme child error #1424871

    Hi,

    Would you please tell me what types of server environments can cause problems with active compression ?

    Server configurations can vary significantly between different environments, so we can’t really give you any information about this. And unfortunately, we won’t be able to help you further if we cannot access the site. If you can provide us with the WP and FTP login details, we’ll try to check the issue further.

    Best regards,
    Ismael

    Hi,

    Glad to know that this has been resolved! Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Maintenance Mode #1424866

    Hey jnightingale,

    Thank you for the inquiry.

    Did you install a maintenance mode plugin? If you’re using the default maintenance mode option from the theme, please make sure that the selected page is published and publicly visible. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Lost Password – I don't get a New password email. #1424865

    Hey nadiart,

    Thank you for the inquiry.

    We’ve sent a password reset link to the email address attached to the account. Please confirm if you received this email.

    Best regards,
    Ismael

    Hey Gregory,

    Thank you for the inquiry.

    Have you tried checking the functions.php file? Please look for any reference of the HTTP_ACCEPT_LANGUAGE array key and remove it, or disable the function that contains it. You could also edit the function and make sure that the variable or key exist before proceeding.

    // https://www.php.net/manual/en/function.isset.php
    // https://www.w3schools.com/php/func_array_key_exists.asp

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The sidebar panel is actually disabled when ALB is active and while Fullscreen Mode is enabled. If you want to enable the sidebar panel back even when Fullscreen Mode is enabled, please add this code in the functions.php file.

    add_action('admin_head', 'ava_admin_head_mod');
    
    function ava_admin_head_mod() {
      echo '<style>
        body.block-editor-page.avia-advanced-editor-enabled.avia-block-editor-expand.is-fullscreen-mode .interface-interface-skeleton__sidebar {
            display: block !important;
            z-index: 99999 !important;
        }
      </style>';
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can’t access the staging site because the password is incorrect. Have you tried disabling the Enfold > Performance > File Compression settings after updating the theme? You may need to purge the cache as well and do a hard refresh just to make sure that the updated resources are loaded.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    there applies the font style BUT it results in referencing the font on the Google server instead of using the already uploaded, local, and otherwise working Roboto font.

    What do you mean? When you uploaded the Roboto font, did you make sure to select it as both the heading and body font? It’s possible that the default Roboto font is still selected, or there might be an element in the Enfold > Advanced Styling panel that is still using the default font. Please note that the uploaded font will not override the default font and the entry appears at the very bottom of the dropdown, so it is quite easy to miss.

    Best regards,
    Ismael

    in reply to: Sektion H1 Problem #1424860

    Hey Highlander-2013,

    Thank you for the inquiry.

    The other h1 element might be coming from the default title and breadcrumb container, which can be toggled in the Enfold > Header Layout > Header Title and Breadcrumbs settings. Please provide a link to the page containing the shortcode so that we can check it properly.

    Best regards,
    Ismael

    in reply to: Image slightly zoom image broken #1424859

    Hey finchkelsey,

    Thank you for the update.

    We will include a fix in the next patch. For the meantime, please add this code in the Quick CSS field.

    .avia-image-container.av-hover-grow.av-hide-overflow .avia-image-container-inner {
        overflow: hidden;
    }
    

    Best regards,
    Ismael

    in reply to: Hook missing in new update of Enfold #1424858

    Hey Volgspot,

    Thank you for the inquiry.

    The filter still works correctly on our end. Please edit the Masonry element and make sure that the Content > Captions > Element Title and Excerpt settings is set to the very first option (Display title and excerpt).

    add_filter( 'avf_masonry_loop_prepare', 'avf_masonry_loop_prepare_mod', 10, 2 );
    function avf_masonry_loop_prepare_mod( $key, $entries )
    {
        $class = preg_grep('/category/', $key['class']);
        $getstr = str_replace('category-', '', implode(',', $class));
        $categories = explode(',', $getstr);
        $cat = implode(',', array_map('ucfirst', $categories));
        foreach ( $key as $post => $value ) {
            if ( $post == 'content' ) {
                $value .= "<div class='av-masonry-categories'>".$cat."</div>";
            }
            $key[$post] = $value;
        }
    
        return $key;
    }
    

    Best regards,
    Ismael

    in reply to: column effet #1424855

    Hey jb84,

    Thank you for the inquiry.

    You can adjust the column animations in the Advanced > Animations > Column Animation settings, but the available options are limited to fade, rotate, flip and slide animations. If you require a more complex animation effect, you might want to consider using the Layer Slider element

    Best regards,
    Ismael

    in reply to: Error when displaying Enfold visual configuration items #1424854

    Hi,

    Thank you for the info.

    It might be an issue caused by one of the plugins or a corrupted theme file. Can we temporarily deactivate the plugins? In the meantime, please download a fresh copy of the theme and replace the current one.

    Best regards,
    Ismael

    in reply to: How to Permanently Add a Scroll Bar #1424850

    Hey ramonolivencia,

    Thank you for the inquiry.

    1.) In the past, you could toggle the scrollbar with css, but browsers have since changed the behavior of scrollbar overlays, so it seems to be impossible now. However, you can try this css code and see if it still works with your browser and OS.

    html.responsive, .responsive body {
        overflow: scroll;
    }

    2.) Would you mind providing a screenshot of the issue, or provide a link where we can see these text?

    Best regards,
    Ismael

    in reply to: Removing “post-meta-infos” completely #1424767

    Hi,

    For example, the child theme didn’t have an “includes” folder, so I created it.

    Yes, that is the correct way to override a template file. The folder structure should be the same as the parent theme.

    However, the header for this is “Share this entry“. I’d like to change this to “Share this article“.

    To adjust the title of the sharing section, add this filter in the functions.php file.

    add_filter('avia_social_share_title','avia_social_share_title_mod');
    function avia_social_share_title_mod() {
    	$output = 'Share this article:';
    	return $output;
    }

    Is there a simple way (in the browser Inspect function) to figure out which file the code comes from, to set this text?

    If you’re not familiar with the code base, one way to proceed is by performing a “search all” for a specific string or class name throughout the entire directory. This will provide you with a list of files in which the specific string or element is rendered. If you’re using an IDE such as VS Code, you can do the following steps.

    // https://code.visualstudio.com/docs/editor/codebasics#_search-across-files

    Other ways are to use the get_included_files function or use PHP debugging tools such as Xdebug.

    // https://www.php.net/manual/en/function.get-included-files.php
    // https://marketplace.visualstudio.com/items?itemName=xdebug.php-debug

    Best regards,
    Ismael

    in reply to: Shop (Woocommerce) Sortierung (Preis) #1424766

    Hi,

    Glad to know that this is now working correctly. Updating the Product lookup tables may have helped in this case. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Removing “post-meta-infos” completely #1424748

    Hey adapt,

    Thank you for the inquiry.

    You can remove the post-meta-infos container from the enfold/includes/loop-index.php file starting from line 419 to 552.

    line 421:

    if( $blog_style !== 'bloglist-compact' )
    

    line 552:

    } // display meta-infos on all layouts except bloglist-compact
    

    To override the original template file, you can create a copy of it in your child theme directory before doing the modification.

    Best regards,
    Ismael

    in reply to: Installation error message #1424747

    Hey Mihou,

    Thank you for the inquiry.

    Please be aware that the theme’s actual zip file is located within the Themeforest package. You need to extract the Enfold or theme zip file from the package you downloaded from Themeforest, before uploading it to your WordPress installation.

    Best regards,
    Ismael

    in reply to: Renewed license, unable to get support #1424746

    Hi!

    Thank you for the update.

    We recommend forwarding the receipt to Themeforest for confirmation of your renewal. You can still post inquiries in the forum while waiting for their response.

    Best regards,
    Ismael

    in reply to: Advanced Layout Builder not loading #1424742

    Hey studiovene,

    Thank you for the inquiry.

    We may need to access the site in order to properly check the issue with the layout builder. Please provide the site URL in the private field. In the meantime, try to temporarily toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets.

    Best regards,
    Ismael

    in reply to: Image getting overlaid with color on transparent part #1424741

    Hi,

    Great! Glad to know that @mike was able to be of help. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Renewed license, unable to get support #1424740

    Hey Gregory Beylerian,

    Thank you for the inquiry.

    We’ve reviewed your account, and it indicates that your support license expired on 2023-11-03 at 22:36:59+11:00. Are you sure that you used the same email address or account for the support license purchase? We suggest contacting Themeforest regarding the renewal so they can review your account and manually correct it if necessary. We have temporarily activated your account so you can submit inquiries to the forum.

    Best regards,
    Ismael

    in reply to: Old version of enfold bought in 2014 #1424538

    Hey Chittra,

    Thank you for the inquiry.

    Do you still have the purchase code for the theme? You may need to contact Themeforest about your account and confirm if its actually the account used to purchase the theme. Unfortunately, we will not be able to obtain such information for you in this forum.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    After resizing the thumbnail size, you have to upload the images again or use a plugin to regenerate the thumbnails. The existing thumbnails will not automatically inherit the updated size configuration.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    After resizing the thumbnail size, you have to upload the images again or use a plugin to regenerate the thumbnails. The existing thumbnails will not automatically inherit the updated size configuration.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Icon Next to Burger / All previous topics won’t work #1424520

    Hey ti2media,

    Thank you for the inquiry.

    Please add this css code to adjust the size of the icon and move it beside the burger menu.

    #top .av-custom-menu-button .av_font_icon {
        font-size: 30px;
        color: red;
    }
    
    #top .av-custom-menu-button {
        position: absolute;
        right: 100px;
        top: 14px;
        z-index: 100;
        height: 62px;
        width: 50px;
        border-right: 2px solid;
        line-height: 62px;
    }
    

    After that, you have to remove this css code to get rid of the box beside the cart icon.

    .av-custom-menu-button a {
        padding: 10px 10px;
        background: red;
        position: relative !important;
        left: 0 !important;
    }

    Best regards,
    Ismael

    in reply to: Enfold – Ordering Portfolio Items #1424494

    Hi,

    Great! Glad to know that the solution is working. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Portfolio Items as Menu Items #1424493

    Hey kaneljeff,

    Thank you for the inquiry.

    There is no option for this by default but you can manually insert items from custom post types in the Appearance > Menus panel. If you can’t find the portfolio items in the selection, look for the Screen Options at the very top, and make sure that the Portfolio Items are checked.

    Best regards,
    Ismael

    in reply to: Demo Content Fails Install/Download #1424474

    Hey sharolyn,

    Thank you for the inquiry.

    If the automatic demo import continues to fail, you might want to consider installing the demo manually using the XML files. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Enfold – Ordering Portfolio Items #1424471

    Hey kaneljeff,

    Thank you for the inquiry.

    The portfolio items doesn’t support the page attributes or page order field by default but it can be enabled with a filter. Please add this code in the functions.php file.

    /* Change portfolio post type settings */
    function avf_portfolio_cpt_args_mod($args) {
    	$args['supports'][] = 'page-attributes';
    	return $args;
    }
    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod');
    

    Best regards,
    Ismael

Viewing 30 posts - 6,781 through 6,810 (of 67,463 total)