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Viewing 30 posts - 6,661 through 6,690 (of 67,463 total)
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  • Hey Chrisxx1982,

    Thank you for the inquiry.

    Would you mind giving us a link to a product page with the star rating or review section? We should be able to adjust the style of the stars and correct the positioning. Please provide the URL in the private field.

    Best regards,
    Ismael

    in reply to: Link Question #1426110

    Hi,

    So, where do you set the anchor on the actual page?

    If you want a link to scroll to a specific element, like a Color Section, set the ID in the Advanced > Developer Settings > Custom ID Attribute field of that element. For example, for an anchor pointing to the #services element, just put “services” in the Custom ID Attribute field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: PHP Update #1426109

    Hi,

    Thank you for the screenshots.

    Based on screenshot #2, the error occurs in the header.php file in the child theme directory. Please make sure to update the template files in your child theme with the latest versions before redoing the modifications.

    Best regards,
    Ismael

    in reply to: Increase Speed site #1426108

    Hey paoluccimarketing2015,

    Thank you for the inquiry.

    We ran a test using the Pagespeed Insights tool, and some of the recommendations include reducing unused CSS/JS code and eliminating render-blocking resources. You may enhance this by disabling the Enfold > Performance > File Compression settings and installing a third-party compression plugin such as Autoptimize, WP Super Minify, or BWP Minify. You can also utilize the default compression settings from cache plugins like WP Rocket or W3 Total Cache.

    Another area for improvement is minimizing the impact of third-party code, including Google Tag Manager and scripts from sibforms.com. And you should also leverage browser caching, which can be achieved by editing your .htaccess file or installing a caching plugin.

    // https://wp-rocket.me/google-core-web-vitals-wordpress/serve-static-assets-with-an-efficient-cache-policy/#section-5

    Please check the articles below for more info about site optimization.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Colors #1426107

    Hi,

    Thank you for the info.

    1.) You can set the Styling > Colors > Icon Colors to the second option (Define Custom Colors) to adjust the background and color of the icons in the Iconbox element.

    2.) In the Enfold > General Styling panel, open the Main Content or Alternate Content tab and adjust the value of the Highlight Color field. This should adjust the color of the ampersands.

    3.) You should be able to adjust the style of the heading elements in the Enfold > Advanced Styling panel.

    Best regards,
    Ismael

    in reply to: Error on start #1426106

    Hi,

    Thank you for the inquiry.

    The site contains an older version of the theme which is no longer compatible with the latest version of WordPress. Please upgrade the theme from 5.2.1 to the latest version, 5.6.8.

    Best regards,
    Ismael

    Hi,

    Thanks for the screenshot.

    You will have to modify each portfolio item, look for the Settings tab, open the Featured Images panel, and manually replace the image. Please make sure to deactivate the Fullscreen Mode so that you can access the Settings or Metabox panel.

    Best regards,
    Ismael

    in reply to: Hide main menu for one pager theme on a second site #1426104

    Hi,

    Alright! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Gallery in default editor issues #1426041

    Hi,

    The plugin is also causing issue #1?

    Yes, the plugin has its own custom styles which don’t seem to follow its own configuration. Please contact the plugin developer for more info.

    Best regards,
    Ismael

    in reply to: Link Question #1426040

    Hi,

    I know where to fix it in the menu, but I don’t know where to fix it/add the anchor on the page.

    We are not really sure what you meant, but as mentioned above, you can modify the menu items in the Appearance > Menus panel. Please check the documentation below for more info.

    // https://codex.wordpress.org/WordPress_Menu_User_Guide#Customizing_Menu_Items

    Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: Transparent Mobile Header & Logo #1426039

    Hey meanster99,

    Thank you for the inquiry.

    but isn’t now and it doesn’t use the transparent logo on anything below the breakpoint when the burger menu appears.

    Please try to add this code inside the css media query for mobile view.

    .responsive.html_mobile_menu_tablet #top .av_header_transparency.av_alternate_logo_active .logo a > img, .responsive.html_mobile_menu_tablet #top .av_header_transparency.av_alternate_logo_active .logo a > svg {
        opacity: 0;
    }
    
    .responsive.html_mobile_menu_tablet #top .av_header_transparency .logo img.alternate, .responsive.html_mobile_menu_tablet #top .av_header_transparency .logo .subtext.avia-svg-logo-sub {
        display: block;
    }

    Best regards,
    Ismael

    in reply to: Inline popup/lightbox styling #1426038

    Hi,

    How can I style the two columns in the colour section (one with an image, one with a textblock) that is called from the popup link, to fill the width of the popup?

    Please add this code inside the css media query (max-width: 767px) for mobile view.

    #top .mfp-content .flex_column_table .flex_column {
        width: 100%;
    }

    Best regards,
    Ismael

    in reply to: Footer-Seite wird Mobil nicht angezeigt #1426037

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Problem with news page and news breadcrumb #1426028

    Hi,

    When we clicked the “design-proposals” trail, it seems to go back to the appropriate page (see private field). Have you tried doing a 301 redirect? Using the following plugin, you can redirect a category page to a custom page.

    // https://wordpress.org/plugins/eps-301-redirects/

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Gallery in default editor issues #1426027

    Hey navindesigns,

    Thank you for the inquiry.

    1-2.) Looks like you’re using the “justified-image-grid” plugin for the gallery with its own lightbox option. You may need to disable the default Lightbox Modal Window option in the Enfold > Theme Options panel to get rid of the second lightbox. Please contact the plugin author about the column issue.

    Best regards,
    Ismael

    in reply to: Website Theme update #1426026

    Hey Leland Dieno,

    Thank you for the inquiry.

    What are the specific errors you encountered after updating the theme? Kindly create a development or staging copy of the site on a subdomain or a separate environment. Upgrade the theme and PHP version there so that we can investigate the issue further. You may need to switch the installation to debug mode and enable the error logs.

    // https://wordpress.org/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
    // https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug_log

    Best regards,
    Ismael

    in reply to: Link Question #1426025

    Hi,

    Thank you for the update.

    We adjusted the label and URL of the Service menu item in the Appearance > Menus panel. Please make sure to purge the cache and do a hard refresh before rechecking the page.

    Best regards,
    Ismael

    in reply to: Maintenance Mode and Demo pages not showing up #1426024

    Hi,

    Thank you for the update.

    We had to reset the maintenance, footer, and custom 404 options, unselect the Frontpage, and then save the theme options as @Mike suggested above. This removed the notification in the Pages panel.

    Best regards,
    Ismael

    in reply to: Link Question #1426022

    Hey jnightingale,

    Thank you for the inquiry.

    You have to adjust the URL of the menu item in the Appearance > Menus panel, and prepend the URL of the front page to the anchor.

    Example:

    https://site.com/#service
    

    Best regards,
    Ismael

    in reply to: Add additional link in contact form #1425835

    Hi,

    You can use the link or a tag to create custom links. For example, you can add this code in the Form Element Label field.

    A <a href="https://kriesi.at/support/">link to nowhere</a> and another <a href="https://kriesi.at/themes/enfold-overview/">link to elsewhere</a> 
    

    Just replace the URL with your own.

    Best regards,
    Ismael

    in reply to: Submenü Abstand #1425834

    Hi,

    We added this css code to adjust the space around the first and last menu items.

    .av-main-nav li > ul.sub-menu li:first-child a {
        padding-top: 20px !important;
    }
    
    .av-main-nav li > ul.sub-menu li:last-child a {
        padding-bottom: 20px !important;
    }
    

    Please make sure to perform a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Change robots.txt from nodindex nofollow #1425833

    Hi,

    Thank you for the update.

    The meta tag is now set to “index, follow”. This is automatically set by the Yoast plugin.

    <meta name="robots" content="index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1">
    

    If you want to disable it for some reason, you can add this code in the functions.php file.

    add_filter( 'wpseo_robots', '__return_false' );
    add_filter( 'wpseo_googlebot', '__return_false' ); // Yoast SEO 14.x or newer
    add_filter( 'wpseo_bingbot', '__return_false' ); // Yoast SEO 14.x or newer
    

    Or configure the settings in the Yoast SEO > Settings > Content Types panel.

    Best regards,
    Ismael

    in reply to: Import font does not work on mobile #1425830

    Hey lauragrashoff,

    Thank you for the inquiry.

    Did you upload the font in the Custom Font Manager? Please note that only Google Fonts are allowed in the manager; other fonts must be added manually using the @font-face rule. For more info, please check the link below.

    // https://www.w3schools.com/cssref/css3_pr_font-face_rule.php

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We edited the Color Section in one of the portfolio items and reselected the Fullsize (2560x936px) version in the ATTACHMENT DISPLAY SETTINGS > Size settings.

    Best regards,
    Ismael

    in reply to: Site does not load properly in Safari Browser #1425812

    Hey navindesigns,

    Thank you for the inquiry.

    The site seems to be displaying correctly on Safari; the images are loading properly. Please check the screenshot in the private field. Have you tried testing it on a different computer or device?

    Best regards,
    Ismael

    in reply to: Footer-Seite wird Mobil nicht angezeigt #1425811

    Hey boehmmedia,

    Thank you for the inquiry.

    The following css code hides the footer container on mobile view. Do you remember adding it somewhere?

    .title_container .breadcrumb, .responsive #top #main .container_wrap:first-child {
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Incorrect font on mobile #1425810

    Hi,

    Thank you for the inquiry.

    The font is displaying correctly on our end. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Or post the login details in the private field so that we can check the site further.

    Best regards,
    Ismael

    in reply to: Metabox hidden by the Avia builder #1425729

    Hi,

    Thank you for the update.

    The sidebar panel is currently not accessible when Fullscreen Mode is activated. We’ll add a fix in the next patch but for now, you will have to deactivate Fullscreen Mode in order to access the sidebar or metabox panel.

    Best regards,
    Ismael

    Hi,

    UPDATE: If you applied the Youtube link in a builder element, try to apply the “noLightbox” class name in the Advanced > Developer Settings > Custom CSS Class field.

    Best regards,
    Ismael

    Hey Garrfild,

    Thank you for the inquiry.

    You have to edit the link and add the “noLightbox” class name to it and make sure that the target attribute is set to “_blank”. Example:

    <a href="https://www.youtube.com/watch?v=G0k3kHtyoqc" class="noLightbox" target="_blank" >Link to a video</a>
    

    This should disable lightbox for this particular YouTube link and open the video in a new tab.

    Best regards,
    Ismael

Viewing 30 posts - 6,661 through 6,690 (of 67,463 total)