Hi,

Thank you for the update.

The issue occurs because the post css file is not being generated, which might be server-related. To work around this issue, you can add this code in the functions.php file.

/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

This will disable the dynamic post css file and render element styles inline instead.

Best regards,
Ismael

Hey Flashpaper,

Thank you for the inquiry.

The automatic update will no longer work in the current version installed in your site. You will need to download the latest version (5.6.9) from your Themeforest account, then upload it to your server manually via S/FTP. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

It is working correctly on our end. We edited the blog page and added the Blog Posts element in order to display the posts. You can add more content as you wish.

Best regards,
Ismael

Hi,

Thank you for the update.

We checked the site and can confirm that the lightbox is not working. However, we didn’t find any errors upon inspecting, so we are not sure why or what’s missing. We may need to log in to the site in order to further check the issue. Please provide the login details in the private field.

Best regards,
Ismael

Hi,

Thank you for the update.

We saved the content of the home page as a template and applied it to another page, but we are unable to reproduce the issue you described. Please check the link in the private field.

Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey Henk-Peter,

Thank you for the inquiry.

The site is built using the Enfold theme, but it was developed by someone else. If you require assistance with your site, we recommend checking out Codeable or posting your inquiries here in the forum. Please refer to the link below.

// https://kriesi.at/contact/customization

Best regards,
Ismael

Hi,

Thank you for the screenshot.

There is no Transparency Options tab in the Header panel by default. Which part of the site are you trying to adjust? If you need to enable header transparency, try to edit one of the pages and adjust the Header visibility and transparency settings.

Best regards,
Ismael

Hey SRF,

Thank you for the inquiry.

Please add this code in the functions.php file to disable the theme’s predefined thumbnail size for shop pages.

add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
    return 'woocommerce_thumbnail';
}

Best regards,
Ismael

Hey web4698,

Thank you for the inquiry.

We tried to log in to the site but the security plugin (Sucuri) blocked our access. Could you temporarily disable the plugin so that we can access the site?

Best regards,
Ismael

Hey noreply54,

Thank you for the inquiry.

We’re not yet sure why the date information isn’t displaying on the first post, but we found a workaround by adding a dummy excerpt to the post. We also applied this css code to hide the excerpt container on the blog page.

.blog .slide-entry-excerpt.entry-content {
    display: none;
}

Best regards,
Ismael

Hey condonp,

Thank you for the inquiry.

You can add this filter in the functions.php file to replace the default image overlay icon.

function avf_default_icons_mod($icons) {
	$icons['ov_image'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue83d');
	return $icons;
}
add_filter('avf_default_icons','avf_default_icons_mod', 10, 1);

Best regards,
Ismael

Hey Roman,

Thank you for the inquiry.

We are not yet sure what is causing the issue but you can temporarily fix it by editing the enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.js file, look for this code around line 191.

if( new_items.length > data.items )

Replace it with:

if( new_items.length > data.items || new_items.length == data.items)

Please make sure to temporarily disable the Enfold > Performance > File Compression settings after doing the modification.

Best regards,
Ismael

Hey dlott,

Thank you for the inquiry.

We can’t find the same errors on the front end, and the provided account details didn’t work when we attempted to log in. Would you mind providing another admin account so that we can check the issue further?

Best regards,
Ismael

Hey Faatje79,

Thank you for the inquiry.

Did you add any html tags or scripts to the page? Please make sure that there are no invalid tags in the page, and that all tags are closed properly. Invalid tags could break the layout of the page and result in missing content after updating.

Best regards,
Ismael

Hi,

Thank you for the update.

You don’t need to buy a new license. Just download the latest version of the theme from your Themeforest account, then update the theme manually via FTP as suggested above. Please check the documentation below for more information on how to update the theme manually via FTP.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael