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Viewing 30 posts - 6,511 through 6,540 (of 67,602 total)
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  • Hey Dave,

    Thank you for the inquiry.

    As mentioned in the Product Info description, the element displays overview of the product attributes. It will not display anything if the product doesn’t have any attributes. To learn more about product attributes, please check the link below.

    // https://woo.com/document/managing-product-taxonomies/#product-attributes

    Best regards,
    Ismael

    in reply to: Help: Request Entity Too Large #1429788

    Hey ermington,

    Thank you for the inquiry.

    Where do you see this info? Would you mind providing a screenshot of it? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Align Buttons #1429787

    Hi,

    Thank you for the screenshot.

    We edited the script in the functions.php file to enable cells to readjust when the browser size changes. Here is the updated code.

    
    function grid_row_special_headings_and_text_blocks_equal_heights() { ?>
        <script>
        (function($){
            function resizeGridCells()
            {
                var width = $(window).width();
                if (width > 767) {
                    $('.page-id-3083 .av-layout-grid-container').each(function(){  
                        var $specialHeading = $('.flex_cell .av-special-heading-tag',this);
                        var $textBlock = $('.flex_cell .av_textblock_section p',this);
                        var specialHeadingHeight = Math.max.apply(Math, $specialHeading.map(function(){
                            return $(this).height();
                        }).get());
    
                        var textBlockHeight = Math.max.apply(Math, $textBlock.map(function(){
                            return $(this).height();
                        }).get());
    
                        $specialHeading.height(specialHeadingHeight);
                        $textBlock.height(textBlockHeight);
                    });
                } 
            }
        
            $(window).on('debouncedresize', function() {
                resizeGridCells();
            });
    
            resizeGridCells();
        })(jQuery);
      </script>
        <?php
      }
      add_action( 'wp_footer', 'grid_row_special_headings_and_text_blocks_equal_heights', 99 );

    Best regards,
    Ismael

    Hey Enfoldfanatic,

    Thank you for the inquiry.

    We made slight adjustments to the css code to make sure that the search icon remains visible alongside the burger menu icon.

    
    /* Activate burger menu */
    @media only screen and (max-width: 1224px) {
      #top #header .av-main-nav>li.menu-item {
        display: none !important;
      }
    
      #top #header .av-burger-menu-main,
      #top #header .menu-item-search-dropdown {
        cursor: pointer;
        display: block !important;
      }
    }

    Best regards,
    Ismael

    Hey Enfoldfanatic,

    Thank you for the inquiry.

    Move the columns inside a Color Section element and apply a custom class name (Advanced > Developer Settings . Custom CSS Class) to it, “av-custom-flex-column ” for example. You can then add this css code to apply a minimum width to the first column.

    .av-custom-flex-column .entry-content-wrapper {
        display: flex;
        flex-direction: row;
    }
    
    .av-custom-flex-column .entry-content-wrapper .flex_column:nth-child(1) {
        min-width: 300px;
    }

    Best regards,
    Ismael

    in reply to: Duplicate H1 on Category Pages #1429782

    Hey tsays,

    Thank you for the inquiry.

    The title “When Should a Startup Hire a PR Firm?” was manually added to the post content. Have you tried editing the post and adjusting the element manually?

    Best regards,
    Ismael

    in reply to: Header setting error #1429704

    Hi,

    But the jagged line can still be seen.

    You can add this css code to move the burger overlay above the section with the jagged edges.

    .av-section-bottom-logo.header_color {
        z-index: 500;
        position: relative;
    }

    Best regards,
    Ismael

    in reply to: H3 title on masonry blocks #1429702

    Hey keep12,

    Thank you for the inquiry.

    Are you trying to replace h3 with another tag? Please try this script in the functions.php file.

    function ava_custom_script_c()
    {
        ?>
    	<script>
    		(function($) {
    			$(document).ready(function () {
                    // replace h3 with h2
                    $('h3.av-masonry-entry-title').replaceWith(function() {
                        return $('<h2>', { class: $(this).attr('class'), itemprop: $(this).attr('itemprop'), html: $(this).html() });
                    });
                });
    		}(jQuery)); 
    	</script>
    	<?php
    }
    add_action('wp_footer', 'ava_custom_script_c');
    

    This script will convert all elements with the class “av-masonry-entry-title” from < h3 > to < h2 >.

    Best regards,
    Ismael

    in reply to: Icon Circle custom shape #1429691

    Hey joandjaxx,

    Thank you for the inquiry.

    You can’t use another icon font to alter the default shape, but you can apply css to create a different shape for the icon container. To adjust the first icon container to a diamond shape for example, please add this css code.

    .iconbox.av-x9jgk-0341356a8a95f9e77745bc47d8dbb48f .iconbox_icon:after {
        content: "";
        position: absolute;
        top: 25px;
        left: -25px;
        width: 0;
        height: 0;
        border-style: solid;
        border-color: red transparent transparent transparent;
        border-width: 70px 50px 0 50px;
    }
    
    .iconbox.av-x9jgk-0341356a8a95f9e77745bc47d8dbb48f .iconbox_icon {
        border-style: solid;
        border-color: transparent transparent red transparent;
        border-width: 0 25px 25px 25px;
        height: 0;
        width: 50px;
        box-sizing: content-box;
        position: relative;
        margin: 20px 0 50px 0;
        padding: 0;
        background: transparent;
    }
    
    .iconbox.av-x9jgk-0341356a8a95f9e77745bc47d8dbb48f .iconbox_icon:before {
        top: 10px;
        position: relative;
        z-index: 9;
        left: -4px;
    }

    This is based on: https://css-tricks.com/the-shapes-of-css/

    Best regards,
    Ismael

    Hey solinpaul2,

    Thank you for the inquiry.

    The transparent and fixed header options are disabled on mobile devices by default. The header will remain static on smaller screens without transparency. We could add a few css modification to re-enable these options, but we don’t recommend it.

    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all #header {
        position: fixed;
      }
    
      #top #wrap_all .av_header_transparency {
        background-color: transparent;
        color: #333333;
        border-color: #e1e1e1;
      }
    }

    Best regards,
    Ismael

    Hey liuxuewu,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue, or provide access to the site? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    Hey goldengate415,

    Thank you for the inquiry.

    As mentioned in the previous post, you can use the avf_modify_thumb_size filter to disable certain registered thumbnails, preventing the theme from generating unwanted image sizes and saving space.

    add_filter('avf_modify_thumb_size', 'avf_modify_thumb_size_mod', 10, 1);
    function avf_modify_thumb_size_mod($size) {
        unset($size['magazine']);
        unset($size['widget']);
        unset($size['portfolio_small']);
        unset($size['gallery']);
        unset($size['entry_with_sidebar']);
        unset($size['entry_without_sidebar']);
        unset($size['shop_thumbnail']);
        unset($size['shop_catalog']);
        unset($size['shop_single']);
        return $size;
    }
    

    Once the filter is added, you can use the following plugin to regenerate the thumbnails.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Please make sure to create a site backup before doing any of the above.

    Best regards,
    Ismael

    in reply to: Menu problems – underline and dividers are not there #1429687

    Hi,

    But have another issue with font.

    We are not yet sure why this is happening. It could be that the font lacks complete support for these characters. Have you tried selecting a different font?

    Best regards,
    Ismael

    in reply to: Video Not Appearing Properly As Color Section Background #1429686

    Hi,

    In the video player settings, we’ve turned on the “Hide Video Controls” yet when the page loads, the controls appear. How can we fix this?

    Are you using a Vimeo video? Please note that the “Hide Video Controls” option is intended to work with YouTube and self-hosted videos only. This limitation is specified in the option description.

    Check if you want to hide the controls (works for youtube and self hosted videos)

    Best regards,
    Ismael

    in reply to: Centre Footer #1429685

    Hi,

    Thank you for the update.

    Please try to add this code inside the css media query that we provided above.

    #footer .flex_column .widget {
        text-align: center;
    }
    

    Best regards,
    Ismael

    in reply to: Align Buttons #1429684

    Hi,

    Thank you for the update.

    We can’t find the script anywhere in the document. Where did you put the script? Please enable the Appearance > Theme File Editor panel so that we can test the script properly. You can place this code in the wp-config.php file.

    define( 'DISALLOW_FILE_EDIT', false );
    define( 'DISALLOW_FILE_MODS', false );
    

    // https://world.siteground.com/kb/how-to-disable-theme-editor-and-plugin-editor-in-wordpress-admin-panel/

    Best regards,
    Ismael

    in reply to: archive pages not filtered properly in child theme #1429683

    Hi,

    Thank you for the inquiry.

    We may need to inspect the site in order to properly assess the issue. Please provide the login details in the private field. Which blog style did you select?

    Best regards,
    Ismael

    in reply to: Icon Box Size #1429682

    Hey joandjaxx,

    Thank you for the inquiry.

    You can replace the modification with the following code.

    /* Icon Size */
    .iconbox [data-av_icon]:before {
        font-size: 50px!important;
    }
    .iconbox_icon {
        margin-right:20px!important;
    }
    

    Best regards,
    Ismael

    in reply to: Anchor Link in Enfold Parallax doesn´t work #1429681

    Hey juiss,

    Thank you for the inquiry.

    The anchor seems to be scrolling to the correct destination, but it doesn’t appear so because the columns are set to float above the previous section in order to create a parallax effect. To resolve the issue or to make sure that it scrolls above the column, add an empty color section above the current “leistungen” section, and then apply the ID “leistungen” to it. Don’t forget to remove the element ID “leistungen” from the current section.

    Best regards,
    Ismael

    in reply to: Header widget margins help follow up #1429680

    Hey biggsuccess,

    Thank you for the inquiry.

    We have found an extra curly brace in the css code above, which renders the css rules below it invalid. We also adjusted the position of the css media queries.

    
    .main_menu {
      background: white;
    }
    
    #top #header_meta a,
    #top #header_meta li,
    #top #header_meta .phone-info {
      font-size: 14px;
    }
    
    .avia-layerslider {
      box-shadow: none !important;
      border-top-width: 0 !important;
    }
    
    div#after_layer_slider_1 {
      border-top: none !important;
    }
    
    .home #main>.container_wrap_first>.container>.content {
      padding-bottom: 0;
    }
    
    @media only screen and (max-width: 430px) {
      .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 182px !important;
      }
    }
    
    @media only screen and (max-width: 767px) and (orientation: landscape) {
      .responsive #top #wrap_all #main {
        padding-top: 119px !important;
      }
    }
    
    @media only screen and (max-width: 768px) {
      .responsive #top #header #header_main .inner-container .widget {
        order: 3;
        flex-basis: 100% !important;
      }
    
      .responsive #top #header #header_main .inner-container .widget .avia-button.avia-size-medium {
        padding: 12px 5px 10px;
        font-size: 12px;
        min-width: 60px;
      }
    
      .responsive #top #header #header_main .inner-container .widget>div {
        padding: 0;
      }
    
      .responsive #top #header #header_main .inner-container .widget>div>div {
        text-align: center;
      }
    }

    Best regards,
    Ismael

    Hey denisreis,

    Thank you for the inquiry.

    The Filter > Conditional Display option appears to be functioning correctly on our own installation. Have you made any modifications to the functions.php file? Please provide the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Submenu is not aligned with its parent #1429623

    Hi,

    Thank you for the clarification.

    You should be able to use the following css code to adjust the position of the submenu container.

    #top #header.av_header_transparency .avia_mega_div {
        margin-top: 1px;
        padding-top: 1px;
        left: -40px !important;
    }
    

    Best regards,
    Ismael

    in reply to: Inquiry about reuse of Enfold theme #1429621

    Hey sethkano,

    Thank you for the inquiry.

    Yes, you can still use the same license as long as is on the same website or domain. As indicated in the Themeforest license description, you can use a regular license for a single end product only, in this case, a website, which cannot be sold and should be distributed for free.

    // https://themeforest.net/licenses/faq#main-differences-licenses-a

    Do you still have access to the account that was used to purchase the theme? If not, then you may need to purchase another license using a different account.

    Best regards,
    Ismael

    Hey Diana,

    Thank you for the inquiry.

    The style issue occurs because of the cell’s padding. To fix the issue, we can override the default padding settings with this css code.

    @media only screen and (max-width: 1024px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all .flex_cell.av-lnzk99u3-2367dbc24f2a8c0e8958288f6e1097b4 {
        padding: 20px !important;
      }
    }

    Best regards,
    Ismael

    in reply to: Managing padding/margins between blocks #1429618

    Hey John,

    Thank you for the inquiry.

    We could adjust the default top margin of the columns. We added this code in the Quick CSS field.

    body .column-top-margin {
        margin-top: 10px;
    }
    

    Best regards,
    Ismael

    in reply to: table optimization – fonts or borders? #1429617

    Hey maryenvato,

    Thank you for the inquiry.

    We can add a few css modifications in the Enfold > General Styling > Quick CSS field to adjust the style of the first column on smaller screens. Please start with this css code.

    @media only screen and (max-width: 768px) {
      /* Add your Mobile Styles here */
      .av_textblock_section.av-lr4yjeic-cd8285095e8d65e185685adbb051d6f7 table th.avia-desc-col {
        font-size: 0.9em;
        word-break: break-word;
        width: 130px;
      }
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after applying the modification.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We were able to reproduce the issue but we are not yet sure what is causing it. Have you tried disabling the JetBackup plugin temporarily?

    Best regards,
    Ismael

    in reply to: Updates are not saved #1429615

    Hi,

    Thank you for the update.

    You might have viewed a cached version of the page without the recent changes. To avoid this, try disabling the cache and compression plugins while editing the site, or make sure to purge the cache before checking the changes you’ve made to the site.

    Best regards,
    Ismael

    Hi,

    Have you tried replacing all images with your own images? The username above seems to be invalid. We may need the actual email address to access the WordPress.com site.

    Best regards,
    Ismael

    in reply to: Color set for Menu and Burger Menu #1429613

    Hi,

    Thank you for the update.

    Can you confirm if it’s ok to leave the CSS file merging and compression disabled?

    Yes, you can leave compression disabled while editing the site to ensure that the changes you’ve made are reflected immediately on the front end. You can enable it again once you’re done editing the site.

    Best regards,
    Ismael

Viewing 30 posts - 6,511 through 6,540 (of 67,602 total)