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Hi,
Thank you for the inquiry.
You can add this css code to apply a minimum height to the cell on mobile view.
@media only screen and (max-width: 769px) { .flex_column.av-l3szqp26-162f9236fd15346c9c727f5f94b66dce { min-height: 50vh !important; } }Best regards,
IsmaelHey solf,
Thank you for the inquiry.
We can’t reproduce the issue on Firefox and Chrome. Would you mind providing a short clip of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelFebruary 2, 2024 at 7:12 am in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1432791Hi,
Thank you for the info.
We tried to access dashboard, but Sucuri locked us out because of geolocation blocking (Access from your Country was disabled by the administrator). Do you have a staging or development version of the site?
Best regards,
IsmaelHey frb1,
Thank you for the inquiry.
Are you using the Portfolio Grid element? Please provide the link to one of the products so that we can inspect it. Screenshots showing the issue will also help.
Best regards,
IsmaelFebruary 2, 2024 at 6:57 am in reply to: Footer height is too long when viewed on mobile device #1432788Hey pampself,
Thank you for the inquiry.
We were not able to reproduce the footer issue when we checked the site on a device emulation. -Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelFebruary 2, 2024 at 6:50 am in reply to: after changes effects/pictures only appear in preview #1432787Hey andreas_anselm,
Thank you for the inquiry.
Are you using the Layer Slider element? Please provide the page in question so that we can check the issue properly. Screenshots would also be helpful.
Best regards,
IsmaelFebruary 2, 2024 at 6:43 am in reply to: Remove Day and Time, but keep Month Year only for Enfold Latest Portfolio Items #1432785Hey Eleina,
Thank you for the inquiry.
You can add this filter in the functions.php file to adjust the date format in your Recent Projects widget.
add_filter('avia_widget_time', 'change_avia_date_format', 10, 2); function change_avia_date_format($date, $function) { return get_option('date_format'); }Best regards,
IsmaelHey TonyTha1AndOnly,
Thank you for the inquiry.
You can add this filter in the functions.php file to adjust the layout of the archive pages.
add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); function avia_change_category_blog_layout($layout, $context){ if($context == 'archive') $layout = 'blog-grid'; return $layout; }Best regards,
IsmaelHey Anouk,
Thank you for the inquiry.
You could try installing a different contact form plugin, such as Contact Form 7 or WP Forms, which have their own spam protection settings. They are also compatible with third-party extensions that can provide additional protection against spam emails, such as Akismet or Honeypot.
Best regards,
IsmaelHi,
Thank you for the update.
Since we can’t reproduce the issue on our end, it’s possible that this is a plugin conflict. To find which plugin is causing the issue please follow these steps:
1. Go to your plugins page > deactivate all active plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We tried to access the Appearance > Theme File Editor panel but it is currently disabled. Please ask your hosting provider to re-enable the editor or provide the S/FTP details in the private field so that we can debug the issue further.
Best regards,
IsmaelFebruary 1, 2024 at 12:03 pm in reply to: scroll-margin-top & scroll-padding-top css properties #1432714Hi,
The script runs on mobile view but looks like it doesn’t apply the offset. Would you mind providing a screenshot of where the anchor lands on mobile view?
Thank you for your patience.
Best regards,
IsmaelHi,
Thanks for the update.
You can include this css code to remove the borders on mobile view and adjust the size or styles of the social icons.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #header_meta .social_bookmarks li { border: 0 !important; } #top #header_meta .social_bookmarks li { margin-right: 10px; } #top #header_meta .social_bookmarks li a { float: left; width: 40px; line-height: 40px; display: block; margin: 0; outline: none; padding: 0; min-height: 30px; height: 100%; overflow: visible; z-index: 2; position: relative; text-align: center; font-size: 30px; } }Increase the font size value further if you want to make the social icons bigger.
Best regards,
IsmaelHi,
The social icons inside the burger menu overlay are now visible on our end. Did you figure out the issue?
Best regards,
IsmaelFebruary 1, 2024 at 8:42 am in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1432685Hi,
Can we have access to the site? We would like to test the AI option. Please provide the WP and S/FTP login details in the private field.
Thank you for your patience.
Best regards,
IsmaelHey Empatica,
Thank you for the inquiry.
You can add something like this in the phone info field.
<p class='av-phone-info-content lang-en'>Phone info EN</p> <p class='av-phone-info-content lang-it'>Phone info IT</p>Then use this css code to toggle the display of the element based on the active language.
.av-phone-info-content { display: none; } html[lang=”it-IT”] #top .av-phone-info-content.lang-it { display: inline-block; } html[lang=”en-GB”] #top .av-phone-info-content.lang-en { display: inline-block; }Best regards,
IsmaelHey Jörge,
Thank you for the inquiry.
Did you use the Blog Posts element? If you want more posts to display after a certain duration, you can replace the Blog Posts element with a Post Slider. Make sure to enable the Advanced > Slider Animation > Slideshow Autorotation option.
Best regards,
IsmaelFebruary 1, 2024 at 8:25 am in reply to: Critical Issues on WordPress Site and Urgent Solution Needed #1432681Hey Keasyconciergerie,
Thank you for the inquiry.
Would you mind opening separate threads for each issue, and provide screenshots? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Regarding the menu flickering issue, please make sure to apply the ID attribute for the anchors (home, apropose) to the color section, grid row, or any fullwidth elements, instead of elements within the section.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We are not really sure what is causing the issue. Have you tried updating the theme to version 5.6.10? Also, please note that only monocolored fonts from Flaticon are allowed.
Best regards,
IsmaelHi,
Thank you for the update.
We can’t reproduce the same error on our installation. Did you add any scripts or custom code to the Button Row element? Please set the builder to debug mode to make the shortcodes accessible from the shortcodes field.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
After adding the filter, you’ll find another field below the Advanced Layout Builder containing shortcodes. You can remove the shortcode of the Button Row element manually from the field, then update the page. Please create a site backup before proceeding.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The sorting option works correctly on our own installation. Did you modify the portfolio template in your child theme? The sorting items are not displayed because the container is set to “hidden.” We added a few css rules to display it back, but the sorting is not working.
.sort_by_cat.hidden { display: block !important; opacity: 1 !important; visibility: visible !important; }Also, please note that when the Advanced Layout Builder is active, the featured image will not display in the frontend.
Best regards,
IsmaelHi,
Thank you for the info.
The background toggle is not working because of this css code in the style.css.
body { background-color: black !important; }This css overrides the background color of the preview.
Best regards,
IsmaelHi,
Great! Glad to know that the issue has been resolved. Please let us know if there is anything else we could help you with.
Have a nice day.
Best regards,
IsmaelHi,
No problem! Please don’t hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Although a couple of the sites are using code blocks and have code added, most do not and we have verified the code is fine.
What kind of script or code did you add in the Code Block element? Please note that iframes, scripts or any input tags could break the layout of the builder, so it’s best to avoid adding them directly to the builder. If you really need the script, make sure to enqueue the script properly or create a custom shortcode for it.
// https://codex.wordpress.org/Shortcode_API
To properly enqueue scripts, please check the link below.
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/
Best regards,
IsmaelHi,
Thank you for the update.
Yes, the modification will be overridden on update. We recommend installing a child theme to preserve the modification. If that is not an option, you can use the Page based Footer instead or manually add the logo on every page.
Best regards,
IsmaelFebruary 1, 2024 at 7:11 am in reply to: scroll-margin-top & scroll-padding-top css properties #1432669Hi,
The filter should also work on mobile view. Have you tried purging the cache and doing a hard refresh? Please try to set a bigger offset for testing.
Best regards,
IsmaelHi,
Sorry about that. Please remove the first css code in this thread, then replace it with the following css code to hide the burger menu icon in the main header only when the screen width is more than 768px.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #header .av-logo-container .av-main-nav>li.av-burger-menu-main { display: block; } } @media only screen and (min-width: 768px) { /* Add your Mobile Styles here */ #top #header .av-logo-container .av-main-nav>li.av-burger-menu-main { display: none; } }Best regards,
IsmaelHey bemodesign,
Thank you for the inquiry.
You can use the ava_before_footer hook to insert additional content before the footer columns.
Example:
add_action('ava_before_footer','avia_above_footer'); function avia_above_footer(){ echo "logo here"; }You can also create a custom footer page and set it as Page based Footer in the Enfold > Footer > Default Footer & Socket Settings.
Best regards,
IsmaelHey Mona,
Thank you for the inquiry.
Would you mind providing the site URL and post screenshots of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
Ismael -
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