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Viewing 30 posts - 6,061 through 6,090 (of 67,463 total)
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  • in reply to: Enfold Child Facebook Likebox and Social Profiles #1433649

    Hey paddyodor,

    Thank you for the inquiry.

    The Facebook widget seems to be displaying correctly when we checked the site on MS Edge. Please refer to the screenshot provided in the private field. Did you figure out the issue?

    Best regards,
    Ismael

    in reply to: Borlabs Content Blocker (Video) vs. Enfold #1433647

    Hey sarahw149,

    Thank you for the inquiry.

    We may need to inspect the site and inspect the elements directly in order to provide an appropriate solution. Please post the site URL in the private field.

    Best regards,
    Ismael

    in reply to: portfolio catagory page adjust #1433645

    Hi,

    1.) Did you install any plugins related to the sidebar or widgets? The widgets should NOT be duplicated by default.

    2.) We recommend installing a child theme and place the filter in the child theme’s functions.php file. You can also try to add the filter around line 51, just below this code.

    if( isset( $avia_config['use_child_theme_functions_only'] ) )
    {
    	return;
    }

    Best regards,
    Ismael

    in reply to: Hi, i need some help for the sorting function #1433644

    Hey StarSolutions,

    Thank you for the inquiry.

    You can manually adjust the order of the portfolio items by setting the Content > Sorting > Order by settings to Page Order and specifying the value of the Order attribute for each portfolio item.

    // https://wordpress.com/support/pages/page-attributes/

    To enable the Order field for the portfolio items, make sure to add this code to the functions.php file.

    /* Change portfolio post type settings */
    function avf_portfolio_cpt_args_mod($args) {
    	$args['supports'][] = 'page-attributes';
    	return $args;
    }
    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod');
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Have you also enabled file compression on WPFC? Try enabling the plugin but keep css, js, and html minification and compression turned off.

    Best regards,
    Ismael

    in reply to: avia-modal-inner-content does not load #1433640

    Hey tycrawf0rd,

    Thank you for the inquiry.

    We may need to access the dashboard in order to properly check the issue. Please provide the site URL and login details in the private field. What is the version of the theme? Please make sure that the theme is upgraded to version 5.6.10.

    Best regards,
    Ismael

    in reply to: Link from last Table entry carrying over the next section #1433637

    Hey SandraSquires,

    Thank you for the inquiry.

    We didn’t find any table element in the page. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Mega menu submenu container with Woocommerce #1433634

    Hi,

    Thank you for the update.

    We are not yet sure what is causing the issue, but you can temporarily fix it by adding this css code.

    .html_visible_cart #menu-item-2289 .avia_mega_div {
        opacity: 1 !important;
        display: block !important;
        left: -210px !important;
    }

    Best regards,
    Ismael

    in reply to: Custom Field “Hide on sigle entry”, and Gravity Forms #1433633

    Hey Oriano,

    Thank you for the inquiry.

    The Featured Image option is only available for posts or portfolio items. If you want to add this option to your own custom post type, you can use the avf_display_featured_image_posttypes filter in the functions.php file.

    add_filter('avf_display_featured_image_posttypes', function($post_types) {
       $post_types[] = 'your_post_type';
       return $post_types;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Enfold – Portfolio Grid Element #1433632

    Hey Francesco,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to adjust the query of the portfolio grid element and display the items in random order.

    function avia_post_grid_query_mod($query)
    {
      $query['orderby'] = 'rand';
      return $query;
    }
    add_filter('avia_post_grid_query','avia_post_grid_query_mod', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Column to Mobile 1024 Laptop Screen #1433631

    Hi,

    Thank you for the screenshot.

    Please replace the css rule inside the css media query with the following.

    .responsive #top #wrap_all .flex_column.av-break-at-tablet, .responsive #top #wrap_all .av-break-at-tablet .flex_cell {
        margin: 0;
        margin-bottom: 20px;
        width: 100%;
        display: block;
        height: auto;
        overflow: hidden;
    }
    

    We just set the height to auto and overflow property to hidden.

    Best regards,
    Ismael

    in reply to: Change Layout of Category Pages to Grid Style #1433628

    Hi,

    is it also possible to change the layout of category archive pages to “masonry”?


    @Vera
    : This option is not available by default but you can modify the archive.php file. Look for this code:

    $blog = new avia_post_slider($atts);
                                $blog->query_entries();
    

    Replace it with:

    $blog = new avia_masonry($atts);
    				           $blog->extract_terms();
    				           $blog->query_entries();
    				           $output .= $blog->html();
    

    Then add this code in the functions.php file:

    add_filter( 'avia_masonry_entries_query', 'avia_masonry_query_func', 10, 2);
    function avia_masonry_query_func( $query, $params ) {
    	global $wp_query;
        $term = $wp_query->get_queried_object();
    	$tax = $term->taxonomy;
    	$cat = get_query_var('cat');
    	$catarray = array();
    	$category = get_category($cat);
    	$catarray[] = $category->term_id;
    
    	$query['tax_query'] = array( 	array( 	'taxonomy' 	=> $tax,
    									'field' 	=> 'id',
    									'terms' 	=> $catarray,
    									'operator' 	=> 'IN'));
        return $query;
    }
    

    Best regards,
    Ismael

    in reply to: portfolio category page build #1433627

    Hey Yaphoon,

    Thank you for the inquiry.

    Are you trying to add title tags to the portfolio items? This should be automatically added to the template, but if you want to manually specify it, you can install SEO plugins like Yoast or AIOSEO.

    // https://wordpress.org/plugins/all-in-one-seo-pack/
    // https://wordpress.org/plugins/wordpress-seo/
    // https://yoast.com/page-titles-seo/

    You can increase the posts number by adjusting the value of the Settings > Reading > Blog pages show at most field.

    Best regards,
    Ismael

    in reply to: reverse order latest portfolio widget #1433446

    Hi,

    Thank you for the update.

    You can add the order and orderby parameters to the query.

    {
    $new_query = array(
    'posts_per_page'	=> $count,
    'orderby' => 'date',
    'order' => 'ASC',
    'tax_query'			=> array(
    		array(
    			'taxonomy'	=> $this->avia_term,
    			'field'		=> 'id',
    			'terms'		=> explode( ',', $cat ),
    			'operator'	=> 'IN'
    		)
    	)
    );
    }
    

    Unfortunately, it’s not possible to override the file in the child theme.

    Best regards,
    Ismael

    in reply to: Portfolio grid filter categories styling #1433445

    Hi,

    Glad to know that you managed to adjust the style of the sort buttons. Your modifications are actually the same as the ones we provided above, so it’s quite odd that the modification didn’t work. Anyway, to align the sort buttons to the center, you can add this css code:

    #top .sort_by_cat {
        width: 100%;
        display: flex;
        justify-content: center;
    }
    

    And to increase the size of the grid items, you can adjust the Column count settings in the Styling > Columns tab.

    Best regards,
    Ismael

    in reply to: Cache keeps the old song coming to the fore. #1433444

    Hi,

    This is what we are seeing on our end (see private field). Have you subscribed to a CDN? It’s possible that it is delivering the old version of the site

    Best regards,
    Ismael

    in reply to: Bootstrap from Plugin kills sub page #1433441

    Hi,

    Thank you for the update.

    The errors are indicating issues with files from the casawp-master plugin:

    
    Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /wp-content/plugins/casawp-master/modules/casawp/src/casawp/Service/Offer.php:
    
    plugins/casawp-master/vendor/zendframework/zend-view/src/Resolver/AggregateResolver.php
    

    To troubleshoot, you can temporarily disable the plugin by renaming the “casawp-master” folder located in “wp-content/plugins/” folder. For further assistance regarding these errors, please reach out to the developers of the plugin.

    Best regards,
    Ismael

    in reply to: Image resizing for mobile #1433423

    Hi,

    When I download the image with the srcet attribute on a mobile, it is still the same size in KB as the full size image.
    Any ideas?

    We added the value of the srcset in the private field as a list. Please note that the first image will only display when the screen width is more than 705px, the second when it’s 300px, the third when it’s 450px, and the last one in the list displays when the screen width is more than 600px but less than 705px. Please check the screen resolution of your mobile phone. Also, please note that when you download an image with an srcset attribute, the browser will select the image currently set in the src attribute or the image in the srcset with highest resolution.

    Best regards,
    Ismael

    in reply to: Column to Mobile 1024 Laptop Screen #1433419

    Hey annameis,

    Thank you for the inquiry.

    Make sure that the Row Settings > Row Screen Options > Fullwidth Break Point settings is set to the second option (Tablet), then add this css code to adjust the breakpoint to 1024px.

    @media only screen and (max-width: 1024px) {
      .responsive #top #wrap_all .flex_column.av-break-at-tablet,
      .responsive #top #wrap_all .av-break-at-tablet .flex_cell {
        margin: 0;
        margin-bottom: 20px;
        width: 100%;
        display: block;
      }
    }
    

    Best regards,
    Ismael

    in reply to: Bootstrap from Plugin kills sub page #1433418

    Hey Sebastian,

    Thank you for the inquiry.

    We get an error when we try to open one of the listings — the layout looks broken. Please set your installation to debug mode so that we can check for errors. Please refer to the link below for more info about debugging.

    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Please make sure that WP_DEBUG_DISPLAY is set to true.

    Best regards,
    Ismael

    in reply to: Homepage is not saving. #1433413

    Hi,

    Thank you for the update.

    We tested the page again today and were able to successfully apply the template and update the page. Have you managed to resolve the issue on your end? We tried to set the builder to debug mode to extract the builder shortcodes and apply them to our local installation but the shortcode fields did not display as expected.

    Best regards,
    Ismael

    in reply to: how to show posts without margin #1433411

    Hi,

    Thank you for the update.

    The maximum width of the fullwidth posts is set to 800px by default, but you can adjust it by adding this code in the Quick CSS field.

    #top .fullsize .template-blog .post .entry-content-wrapper > * {
        max-width: 100em;
        margin-left: auto;
        margin-right: auto;
    }
    
    #top .fullsize .template-blog .post .entry-content-wrapper {
        max-width: 1310px;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification to make sure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Fade in and fade out animations #1433408

    Hey josikrop1,

    Thank you for the inquiry.

    You can use the Column elements to implement fade-in effects, but please note that this animation will trigger only once upon scrolling when the element becomes partially visible in the viewport. The elements will not fade out when scrolling back up. You can find the Animation settings in the Advanced tab of the Column elements.

    Best regards,
    Ismael

    in reply to: Empty first line in my html page #1433406

    Hey Elena,

    Thank you for the inquiry.

    We’re not really sure about the source of the blank line, but your RSS feeds should remain readable. You can verify this by testing the feed using the following link: (see private field)

    Please keep in mind that the theme doesn’t generate or alter the RSS template.

    Best regards,
    Ismael

    in reply to: Google reCAPTCHA version 3: spam via contactform #1433405

    Hi,

    In the description of “WP Armour Extended” (paid version) also Enfold is mentioned (Avia-Enfold-Theme). What does this mean exactly?

    We understand your interest in using the plugin, but unfortunately, we haven’t had the opportunity to test it. At this time, we don’t have plans to make the default contact form compatible with the free version of the plugin. Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: portfolio catagory page adjust #1433404

    Hi,

    Thank you for the update.

    1.) You can change the content of the sidebar by adding widgets to the Displayed Everywhere widget area in the Appearance > Widgets panel.

    2.) And to adjust the images in the tag pages, please add this filter in the functions.php file.

    add_filter("avf_post_slider_args", function($atts, $context) {
    	if( $context == "tag" ) {
    		$atts['preview_mode'] = 'custom';
    		$atts['image_size'] = 'full';
    	}
    	return $atts;
    }, 10, 2);
    

    Again, if you have any additional questions, please open a separate thread for each inquiry. Thanks!

    Best regards,
    Ismael

    in reply to: Woocommerce random image in product archive not working #1433403

    Hey Thomas,

    Thank you for the inquiry.

    You may also need to remove this action in order to override the default product thumbnails on the archive pages.

    add_action( 'woocommerce_before_shop_loop_item_title', 'avia_woocommerce_thumbnail', 10 );
    

    Best regards,
    Ismael

    in reply to: Request to check page editing errors (Avia Layout Builder) #1433402

    Hi,

    Thank you for the update.

    Did you change the login URL? We can’t access the site using the default login path (wp-login, wp-admin). Please provide the custom login URL in the private field.

    Best regards,
    Ismael

    in reply to: reverse order latest portfolio widget #1433401

    Hey Munford,

    Thank you for the inquiry.

    You’ll find the widget template in the widgets/widget-classes/class-avia-newsbox.php, and the query around line 163:

    {
    $new_query = array(
    'posts_per_page'	=> $count,
    'tax_query'			=> array(
    		array(
    			'taxonomy'	=> $this->avia_term,
    			'field'		=> 'id',
    			'terms'		=> explode( ',', $cat ),
    			'operator'	=> 'IN'
    		)
    	)
    );
    }
    

    Best regards,
    Ismael

    in reply to: Visuell Editor shows no results, only text does it ? #1433400

    Hi,

    Thank you for the update.

    We can’t reproduce the same issue on our end, so it’s probably caused by a custom script or a custom modification on your end. However, we did find an error indicating a missing file in the wp-includes folder:

    GET https://www.site.org/wp-includes/js/tinymce/skins/lightgray/skin.min.css?wp-mce-49110-20201110 net::ERR_ABORTED 404 (Not Found)
    

    To fix the issue, please try to get a fresh copy of WordPress and the latest version of the theme, then override the current installation. Make sure to create a backup before doing so.

    Best regards,
    Ismael

Viewing 30 posts - 6,061 through 6,090 (of 67,463 total)