Hi!

Thank you for the info.

I’m not sure why the filter is not working. I also tested it on my end but the appended version doesn’t seem to be removed. If you don’t mind, you can remove the actual code on config-templatebuilder > avia-template-builder > php > template-builder.class.php. Find this code on line 45:

'append'	=> '?v=2',

Regards,
Ismael

Hey!

Thank you for using the support forum.

Looks like you need to do it using the icons shortcodes. I’m sorry but we don’t usually provide support for third party plugins as stated on support scope policy. Honestly we’re not familiar with different variables at play when using another author’s plugin so it takes time to provide possible solutions. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not a native theme function will to be redirected to the plugin author or its forum community.

Thank you for your understanding.

Regards,
Ismael

Hey!

We’re sorry about that, glad you get it back from running.

There seems to be a space before the special heading which breaks the shortcode. If you don’t mind posting the login details or check the avia heading shortcode on the menus, that would be great. The alignment of headings are now correct, checked on firefox and chrome.

Regards,
Ismael

Hi!

Thank you for the explanation, greatly appreciated.

In order to update the theme properly, you only need to update it via FTP. Since you change the name of the theme folder, override the actual theme files but leave the style.css from the parent theme folder. Don’t forget to make a backup of the database and your theme files before updating for security purposes. :)

Best regards,
Ismael

Hi!

Thank you for your patience. :)

I think the issue is not really an issue. I edited the transition for each slide and they are ok now. I was confused at first and I thought I need to disable the 3d transition once. It turns out, you need to modify the transition for each slide.

Please check here: http://75.103.91.29/

Best regards,
Ismael

Hey fixedopsinsight!

Thank you for using the support forum!

I’m sorry but we would like to ask you to update the theme to the latest version 2.6.2. This will give you a lot of options for modifying the header area. Please download the latest version of the theme from your themeforest account. Update the theme via FTP. Watch this video by Devin: http://vimeo.com/channels/aviathemes/67209750

After the update, please play around with the header options then let us know if you still need the css fix. We’ll be happy to assist.

Cheers!
Ismael

Hi!

Thank you for using the support forum!

I’m sorry if we didn’t ask the enfold version. The code above will only work for enfold 2.6.2 which is way off the current version that you have, 2.4.5. We suggest that you update theme if there is a new release. Please download the latest version from your themeforest account then update the theme via FTP. Watch this video by Devin: http://vimeo.com/channels/aviathemes/67209750

The update should take care of the issue. If not, please follow Dude’s advice above. Sadly, the update might cause some of the content to not function properly. You might need to recreate some of them from scratch.

Thank you for your understanding.

Regards,
Ismael

Hi!

Thank you for the feedback. I was just wondering if you could or any other users here having the same issue to set up a fresh installation of wordpress with the enfold theme. I’ll check the theme options from your server. I really don’t like to mess up with your current website so the trouble shooting on my part is quite limited.

Thank you for understanding. :)

Regards,
Ismael

Hi!

Thank you for using the support forum!

Make sure that you added the code for each language on the wp dashboard. You can add it on Enfold (CURRENT LANGUAGE) > Styling > Quick CSS:

#avia-menu > li.language_it, .avia_current_lang {
display: none !important;
opacity: 0 !important;
}

You can also add it on css > custom.css file via FTP to avoid the hassle about Quick CSS.

Cheers!
Ismael

Hey!

Thank you for using the support forum!

I’m sorry but we’re not entirely sure what is causing this issue. If you don’t mind resetting the menu and logo position options on Enfold > Header > Header Layout that would be great. Change the settings to another option then change it back. Additionally, I noticed that your installation has a memory limit of 40M which might cause the Advance Layout Builder and the Layer Slider to hang on some circumstances. You might want to increase the wordpress php memory limit to at least 128M. The first thing you can do to remedy this is to enter the following lines in your wp-config.php file at the root of your installation:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Regards,
Ismael

Hey jdrakeproductions!

Thank you for using the support forum!

Unfortunately, we will need the previous code that you used to disable the pop up. If I am not mistaken, you’re talking about the title attribute. Please post the link to the actual website along with a screenshot if possible. We’ll be happy to assist you with the problem once we have a better understanding of the issue.

Cheers!
Ismael

Hey!

Thank you for all the info that you provided. It might take some time before we can finally figure out the problem. The fix might suddenly be available on the next update but we’ll notify you in case.

Regarding the login details, I tried to access the website through ftp but I don’t see any files or directory. The only file on the list is the .ftpquota file.

Cheers!
Ismael

Hey wacky32!

Thank you for using the support forum! We’re sorry that you’re having this issue.

Note that the latest version of Enfold is 2.6.2, please download the latest version of the theme from your themeforest account. Update the theme via FTP. Watch this video by Devin: http://vimeo.com/channels/aviathemes/67209750

Regarding the 404 error, if the update doesn’t fix the issue, please go to Settings > Permalink. Flush the permalink settings by clicking the “Save” button once. Another thing you can do is to delete the .htaccess file from wp root directory then flush the permalink settings again. This should take care of the 404 issues. For more info about the permalink troubleshooting, refer to this link: http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems

Cheers!
Ismael

Hi!

Thank you for using the theme! Glad you figure it out yourself.

Unfortunately, the wpautop function is not a theme related issue and you may choose to disable it or not depends on how you use the editor. This function is useful for a lot of purposes, but if you are switching back and forth between the visual and text editors, it may be useful to disable it on a post by post basis. In your case, we suggest that you disable it when using shortcodes or html tags.

Thank you for your understanding.

Cheers!
Ismael

Hi!

Glad you figured it out. :)

Regards,
Ismael