Forum Replies Created
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Hi iaemedia!
Thank you for using the theme!
Do you mind if we take a look at the website? There is another user who reported the same issue but the class name is being saved, the problem is he just can’t see it on the field. We would like to inspect your installation.
Regards,
IsmaelHey!
Thank you for the update.
You’re using version 2.6.1, please update the theme to 2.6.2 then do the changes above. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
IsmaelApril 12, 2014 at 4:42 am in reply to: Integrate Existing Multi-Location Google Map into Full Screen Header. #250439Hi!
Thank you for using the theme!
Please edit the color section with the google maps then add a unique id on the For Developers: Section ID field. Use multi-location-google-map-section for example. Add this on Quick CSS or custom.css to increase the width of the section’s container:
.multi-location-google-map-section div.container { width: 100% !important; }I’m still not sure about the second inquiry. I’ll test it on my end and get back to you. I hope the first one helps.
Best regards,
IsmaelHey Rustybucket!
Thank you for using the theme!
I checked the website, not on iPad but by resizing the browser to imitate the iPad screen width. The icon boxes shows fine. Let me ask Devin and Josue to check this on their end. Please wait for their response.
Best regards,
IsmaelHey fitzpatrick512!
Thank you for using the theme!
Please reconfigure the header options on Enfold > Header > Mobile Menu. Note that the mobile dropdown menu has been removed on the latest update of the theme. You can only use the Slide Out Menu.
Regards,
IsmaelHi!
Thank you for the link.
If you don’t mind, what kind of android device are you testing this with? We ask because we need to know the screen resolution of the device. Regarding the link, you can set a post as a private reply. Only you and the moderators will see it.
Cheers!
IsmaelHey tapaway!
Thank you for the link!
I guess you managed to solve the issue but the header is now covering up part of the gallery. Please add this on Quick CSS or custom.css:
.html_header_top.html_header_topbar_active.html_header_sticky #top #main { padding-top: 130px; }I hope that helps.
Cheers!
IsmaelHey jb84!
Thank you for using the theme!
You can use the Content Slider instead of the Testimonial element if you want to add images as testimonials. Edit the home page then switch to advance layout builder, add the content slider or the testimonial elements. If you have any questions, definitely take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explation and awesomeness. You can also watch some of our Video Tutorials to learn more about the theme.
If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page.
Cheers!
IsmaelHi!
Please use this version of the bwp plugin: http://wordpress.org/support/topic/visual-form-builder-incompatibility
Memcache is a php module which decrease database load in dynamic web applications. I’m sorry but you might need to ask your hosting provider for this particular option.
Best regards,
IsmaelHey!
I’m sorry about that. That is not possible with google maps widget yet. Maybe, you can try a third party plugin like this: http://wordpress.org/plugins/wp-google-maps/
Best regards,
IsmaelHey Ben!
Thank you for using the support forum!
Please edit the color section then add a unique id on For Developers: Section ID field. For example, we’ll use section-1. Add this on Quick CSS or custom.css:
#section-1 div.container { width: 100% !important; }This should force the container inside the #section-1 color section to go full width.
Regards,
IsmaelHey!
Thank you for using the theme!
There are tons of images on the page and mobile phones like iPhones can’t handle the load on that page and somehow crashes. We suggest that you enable the portfolio pagination and limit the number of post to 16 or something. I’m sure this will fix the issue.
Regards,
IsmaelHi tylerjmorrison!
Thank you for using the support forum!
Some users are having the same issue and it as it turns out, it is cause by a plugin. Unfortunately, they didn’t mention which plugins are causing the issue. Please try to deactivate the plugins then check the load more button again. Another user reported that the Post Types Order plugin is causing the issue, if you have that plugin installed, please deactivate it. I hope that helps.
Regards,
IsmaelApril 12, 2014 at 3:18 am in reply to: Navigation hover indicator is not lining up with header div #250414Hey!
Thank you for using the theme!
We’re still investigating the issue and changing the background attachment to scroll should fix the links on mobile devices. Please refer to this link: https://kriesi.at/support/topic/mobile-problem/
After that, add this on Quick CSS or custom.css:
@media all and (min-width: 1024px) { .avia-section { background-attachment: fixed !important; } }I’m not certain if this is going to work but please give it a try. Let us know the result. Thanks!
Cheers!
IsmaelHi!
We’re still investigating the issue and changing the background attachment to scroll should fix the links on mobile devices. Please refer to this link: https://kriesi.at/support/topic/mobile-problem/
After that, add this on Quick CSS or custom.css:
@media all and (min-width: 1024px) { .avia-section { background-attachment: fixed !important; } }Best regards,
IsmaelHey!
Thank you for the links.
Please try to set the color section’s background attachment to scroll. See if it fixes the issue. Add this on Quick CSS or custom.css:
@media all and (max-width: 989px) { .avia-section { background-attachment: scroll !important; } }Cheers!
IsmaelHey!
Please use this:
@media only screen and (max-width: 767px) { .responsive #top .mobileMenu { margin: 20px 0 10px 0; width: 100%; padding: 10px 4px; } .responsive .logo { position: static; height: 90px; float: none; } }I hope that helps.
Regards,
IsmaelApril 12, 2014 at 2:45 am in reply to: Slider issue, menu font & size change and mobile menu setting… #250409Hi!
2.) You can apply the font-weight:
.av-main-nav > li > a { font-family: 'Oswald', 'HelveticaNeue', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; }3.) If you don’t mind, please post a screenshot of how you want the mobile menu to look like. It looks fine on my end.
Regards,
IsmaelHi silviouk!
Thank you for using the theme!
On the next update of the theme, there will a better styling option for most of the theme’s elements. It will be easier to apply unique colors, fonts etc. For now, please use this for the icon box content:
.main_color .iconbox_content_container p { color: red; }Best regards,
IsmaelApril 12, 2014 at 2:35 am in reply to: Full Screen Slide Caption Does not Display Properly in Firefox #250407Hey!
Thank you for the info.
Instead of using percentage for the top position, try to specify it using pixels.
.caption_left .slideshow_caption { left: 0px; top: 150px; }Regards,
IsmaelHey!
Thank you for the link.
I tried to use the login details above but it’s incorrect.
Username: Staging Password: eNciphEr*@2o14Can you please provide the login details again?
Cheers!
IsmaelApril 12, 2014 at 2:15 am in reply to: Problems with Fullwidth Masonry and portfolio grid when sortable #250405Hey GoodGame!
Thank you for using the theme!
If you don’t mind, we would like to see the actual website. Maybe, it has something to do with how you setup the page or a plugin is in conflict with the theme. We will provide you with a response once we have a better understanding of the issue.
Best regards,
IsmaelHey web6s!
Thank you for using the theme!
The woocommerce plugin should be installed separately from the theme. The theme demo data will only include a few products but it won’t install the woocommerce plugin. Please try to locate the plugin on wp-content/plugins folder then delete the woocommerce folder. Install it again.
Cheers!
IsmaelHi!
Thanks for the update.
This is a file permission issue. Make sure that all wp core files including plugins and theme files are set to be readable/writable. Please set them to 755 or higher. Try to contact your hosting provider if you’re not comfortable with the following changes.
Regards,
IsmaelHey sugarcomb!
Thank you for using the support forum. I’m sorry that you’re having this issue.
If you don’t mind, we would like to take a look at the actual portfolio page. Please try this on Quick CSS or custom.css:
.avia_mobile #top .av-parallax-section{ z-index: 0; }I’ll ask Devin and Josue to check this on their end.
Regards,
IsmaelHi tom77113!
Thank you for using the theme!
If you don’t mind, we would like to check the actual website. Please post the website url here. Looks like the theme file is corrupted. Please download the theme again from your themeforest account then override the current one.
For more info about using a child theme, please refer to this link: http://kriesi.at/documentation/enfold/using-a-child-theme/
Best regards,
IsmaelHey!
Thank you for using the theme!
It defaults to the primary scheme that is set on includes > register-backend-styles.php. When you activate the theme then set any settings, the enfold.css file located on wp-content/uploads/dynamic_avia folder will be automatically generated.
Regards,
IsmaelApril 11, 2014 at 2:46 pm in reply to: Portfolio-items: no sidebar/ preview picture 100% width #250233Hey albiedo!
Thank you for using the support forum!
You can add this on Quick CSS or custom.css if you want to remove the portfolio featured image:
.single-portfolio div.page-thumb { display: none !important; opacity: 0 !important; }If you want the image to span the whole width when there is not sidebar, use this:
.single-portfolio div.page-thumb img { width: 100%; height: auto; }Regards,
IsmaelHey Dalcol!
Thank you for using the theme!
Are you still having the menu issue? Please try to override the wordpress core files with a fresh download of wp files. Regarding the layer slider, you can’t use the slider shortcodes because it is disabled. You need to add the layer slider using the Advance Layout Builder.
Regards,
Ismael -
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