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  • #250271

    We are using the ajax portfolio on our site with multiple categories. If a category other than “all” is viewed in landscape mode on the iPhone it works correctly. If a category other than “all” is viewed in portrait mode, the browser immediately crashes. Please help in finding a fix for this so that the site does not crash when viewing the portfolio on the iPhone.

    • This topic was modified 10 years, 1 month ago by emodesto321.
    #250274

    And it only happens on iPhone.

    #250282

    Hey!

    Can you post the link to your website so we can take a look?

    Best regards,
    Yigit

    #250285

    http://www.yearbookdiscoveries.com/workingfast/hs_showcase_2013/

    Link to showcase. Click a category other than “all”.

    #250296

    Hey!

    Please update Enfold to the latest version 2.6.2 via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    And also deactivate all active plugins

    Best regards,
    Yigit

    #250310

    We have changed / added some custom CSS and we have 16 active plugins. Is this going to affect any work we’ve done there? If we deactivate the plugins and reactivate after we update, will the work we did remain intact?

    #250321

    We updated the theme but it’s still crashing on the iPhone.

    #250416

    Hey!

    Thank you for using the theme!

    There are tons of images on the page and mobile phones like iPhones can’t handle the load on that page and somehow crashes. We suggest that you enable the portfolio pagination and limit the number of post to 16 or something. I’m sure this will fix the issue.

    Regards,
    Ismael

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