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Viewing 30 posts - 55,771 through 55,800 (of 67,482 total)
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  • in reply to: Enfold and mobile view – responsive display #325424

    Hi!


    @ojasray
    : It’s alright. Where is the link to your thread? :)

    Cheers!
    Ismael

    in reply to: Columns in Masonry Blog #325423

    Hey!

    Thank you for visiting the support forum.

    You can use media queries to change the size of the masonry entries on different screen sizes. Something like this:

    @media only screen and (max-width: 989px) {
    #top .container .av-masonry-entry {
    width: 33%;
    }
    }

    This will set the columns to 3 on iPad or iPhone screen size view.

    Best regards,
    Ismael

    Hey!

    You didn’t regenerate the thumbnails. Please go to the Settings > Media panel then change the width and height of the portfolio size thumbnail. Set the crop parameter to “No”. Click Update then click Save Changes at the bottom of the settings panel. Click the Regenerate Thumbnails button or upload the portfolio item image again.

    Best regards,
    Ismael

    in reply to: Layer Slider Images not showing up #325421

    Hey!

    Please post the login details here and set it as a private reply. We would like to check the slider. What is the size of the image that you added? Did you watch the basic tutorial? It’ll help clear things up a bit.

    Best regards,
    Ismael

    in reply to: WPML Media Library Issue #325420

    Hi!

    Thank you for the update.

    Please post the login details here and set it as a private reply. I’m really not sure what’s causing the issue. We would like to take a look inside. I’ll ask Dude to check this thread again.

    Cheers!
    Ismael

    in reply to: Making layerslider texts responsive #325417

    Hi!

    Try using the css line-height property. Something like this:

    @media only screen and (max-width: 767px) {
    .custom-layer {
    font-size: 12px !important;
    color: red !important;
    line-height: 20px;
    }
    }

    Regards,
    Ismael

    in reply to: Vimeo video not displaying on preview #325416

    Hey!

    If you’re using either the full width or full screen slider, edit the video slide then look for the Hide Video Controls. Enable it to hide the video controls.

    Best regards,
    Ismael

    in reply to: Woocommerce My Account Page #325415

    Hey slui!

    Thank you for using Enfold.

    Please use the following css to adjust the position of the login form elements:

    p.lost_password {
    position: relative;
    top: -15px;
    left: 5px;
    }
    
    .woocommerce #customer_login .col-2 form {
    padding-bottom: 50px;
    }

    Cheers!
    Ismael

    in reply to: Masonry Gallery #325414

    Hi!

    I’m sorry but I checked the site on safari and I don’t really see any white borders. I’ll ask the rest of the support team to take a look. Please wait for their response.

    Best regards,
    Ismael

    in reply to: Only Home Page with background different #325413

    Hey!

    Instead of using the jQuery Mega Menu, please use the Custom Menu widget. First, create a new menu on Appearance > Menus panel then create Custom Widget Area on Appearance > Widgets. Place the the Custom Menu widget, select the newly created menu. Edit the page with the Color Section element, add a 1/3 column layout inside. Insert the Widget Area element inside the 1/3 column and select the custom widget area. I’ll ask Josue to take a look for further assistance.

    Please visit Envato Studio or Werkpress for further customization.

    Best regards,
    Ismael

    in reply to: Custom social media icon hover not working #325409

    Hey!

    Thank you for using Enfold.

    Please edit functions.php, find this code on line 16:

    if(isset($avia_config['use_child_theme_functions_only'])) return;
    

    Below, add this code:

    function avia_add_custom_icon($icons) {
    	$icons['yelp']	 = array( 'font' =>'entypo-fontello', 'icon' => 'ue802');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    function avia_add_custom_social_icon($icons) {
    	$icons['Yelp'] = 'yelp';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    You can now select Yelp at the very bottom of the social icons.

    Cheers!
    Ismael

    in reply to: Updates for WordPress 4.0 #325408

    Hey!


    @TheodoraPhotography
    : As a temporary solution, please update the theme via FTP. Refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/


    @nparent
    : Sorry for any inconvenience this problem might have cause you. I’ll ask Kriesi to take a look. For the meantime, please update the theme via FTP.


    @mjaraas
    : Do you mind if we take a look at the website? Please try to deactivate the plugins, see if that changes anything. Enfold 2.9.2 should fix any issues with WordPress 4.0 but third party plugins that are not compatible with the latest WP release can ruin things up.

    Regards,
    Ismael

    in reply to: Layer Slider not working #325407

    Hey!

    I’m sorry but we won’t be able to help if we can’t access the actual site. Have you tried overriding the whole theme files again? Did this issue occur after you updated WordPress or Enfold? What is the current PHP version of the site? Please check the chrome console if you’re using Google Chrome, see if you can find any reported script errors.

    Best regards,
    Ismael

    in reply to: Image size #325402

    Hi!

    Actually, it is the shop_catalog size that you need to set to “No”. Please check the settings again, set the crop parameter to No then maybe adjust the size of the thumbnail a bit. Update it then make sure to click “Save Changes” before you regenerate the thumbnails.

    Cheers!
    Ismael

    in reply to: Button/icon to anchor? #325401

    Hey!

    Thank you for the info but the login credentials are not working. You can add a color section below the layer slider then apply a unique css id to it. Use “scroll-down” for example. Add this at the very bottom of functions.php:

    function add_scroll_down_arrow() { ?>
    <script type="text/javascript">
    jQuery(window).load(function(){
    	jQuery('#scroll-down').append('<a href="#scrollPage" title="" class="scroll-down-link" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></a>');
    	jQuery('#scroll-down').css('position', 'relative');
    });
    </script>
    <?php }
    
    add_action('wp_head', 'add_scroll_down_arrow');

    Regards,
    Ismael

    in reply to: Youtube video filter by corporate proxy #325399

    Hey!

    Please try to convert the movie file into mp4, ogv or webm. Regarding the “proxy” issue, not sure if we can do anything about that. I’ll ask the rest of the support team.

    Regards,
    Ismael

    in reply to: "An Error occurred in the upload. Please Try again later." #325396

    Hi!

    Please check your account, ask your host, make sure that there are remaining space for more data.

    Cheers!
    Ismael

    Hey!

    Thank you for the info but the code is breaking the forum layout. We can’t read it properly. Please place the code on pastebin.com.

    Cheers!
    Ismael

    in reply to: LayerSlider transitions question #325393

    Hi!

    Thank you for using Enfold.

    There is only a single slide on the page. I can’t see the transition. Please create a test page with two or more slides then enable 3D transition.

    Cheers!
    Ismael

    in reply to: The content is not saved #324781

    Hi!

    Thank you for using Enfold.

    You didn’t select the front page on the Enfold(EN). Set the home page on Enfold (EN) > Theme Options > Frontpage Settings. http://ingreenci-guide.net/wp-admin/admin.php?page=avia

    You can find your previous thread here: https://kriesi.at/support/profile/tanker65/topics/

    Cheers!
    Ismael

    in reply to: Tab in custom page template: how to make them work on mobile? #324780

    Hey!

    Please give us an update when the site is live. We’ll check it then. Instead of adding the actual html tag. Copy the tab element shortcode then use the do_shortcode function to render it on a template. Refer to this link: http://codex.wordpress.org/Function_Reference/do_shortcode

    Best regards,
    Ismael

    in reply to: Layer Slider Images not showing up #324776

    Hey a00109943!

    Thank you for using Enfold.

    There is only one layer on the slider. Are you sure you added it correctly? Please create a test page then add the dummy sliders. Please watch this video for layer slider basics: http://www.youtube.com/watch?v=WB3Xyc_QDRM

    Cheers!
    Ismael

    in reply to: Images gone #324773

    Hey!

    I checked the website and the images are showing up again. Did you fix it?

    Best regards,
    Ismael

    Hey!

    Unfortunately, you can’t deactivate them via child theme. However, you can use this plugin: https://wordpress.org/plugins/simple-image-sizes/

    Set the width and height of the thumbnails that you don’t need to zero. Save changes. All images that you upload will ignore this thumbnail size.

    Cheers!
    Ismael

    in reply to: how can I add post’s category to the breadcrumb #324766

    Hey Umur!

    Thank you for using Enfold.

    The first category of the post should be added automatically on the breadcrumb. Please go to Enfold > Theme Options then set the Blog Overview Page as blog page on Where do you want to display blog? option.

    Cheers!
    Ismael

    in reply to: Enfold – dynamic blog entries sorted by tag in tab? #324765

    Hi dplandis!

    Thank you for using Enfold.

    Try to create a custom widget area on Appearance > Widgets then add the Enfold Latest News widget. Generate the Widget Area element shortcode on a post or page. Copy the shortcode on the tab content. You might not be able to sort the posts by tag though.

    Cheers!
    Ismael

    in reply to: layerslide not working in explorer #324763

    Hey!

    You’re using Enfold version 2.9.2. Please upgrade to WordPress 4.0. Can you please give us access to the plugins? We would like to deactivate the plugins while working on the site, if that’s alright.

    Regards,
    Ismael

    in reply to: "An Error occurred in the upload. Please Try again later." #324754

    Hi skyline_network!

    Thank you for using Enfold.

    I tested the image upload and it doesn’t work. Please ask your host to upgrade to PHP 5.4 or higher.

    Best regards,
    Ismael

    Hey!

    I’m sorry but it is normal that the header refresh on page load. Adding AJAX functionality is beyond the scope of support. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Envato Studio or Werkpress for further customization. Use this at the very bottom of functions.php if you want to add content on the header:

    function put_stuff_on_header() { ?>
    CONTENT HERE
    <?php }
    
    add_action('ava_main_header, 'put_stuff_on_header');

    Regards,
    Ismael

    in reply to: Portfolio – feature request #324751

    Hey evtilsley!

    Thank you for using Enfold.

    I’m sorry but this is beyond the scope of support. You can vote or post the feature on our Feature Requests page.

    Cheers!
    Ismael

Viewing 30 posts - 55,771 through 55,800 (of 67,482 total)