Forum Replies Created
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AuthorPosts
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October 27, 2014 at 2:18 am in reply to: "Product list" looks weird and behaves unpredictably #341266
Hi!
Thank you for using Enfold and sorry for the delay.
You can use the Product Short Description box to control the excerpt. Shortcodes on summary can’t be use when using the product list element. Change the product image size with this on Quick CSS:
.av-catalogue-image { border-radius: 0; width: 60px; margin-right: 15px; }I don’t see the background shadow. Can you please provide a screenshot?
Best regards,
IsmaelOctober 27, 2014 at 1:41 am in reply to: Fontello icons not showing after exporting theme setting from dev to live server #341248Hi antilimited!
Thank you for using Enfold.
Please refer to this link on how to fix the icon issues: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems
Also, the font files are missing. Please check:
http://www.northsouthfood.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.ttf?v=3
http://www.northsouthfood.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff?v=3Regards,
IsmaelHey Nimad!
Thank you for using Enfold.
I haven’t tested this personally but you can try to create grouped or variable products. Use the product attributes. https://wordpress.org/support/topic/selling-songs-within-albums
This extension might help: http://www.woothemes.com/products/woocommerce-bulk-download/
Best regards,
IsmaelOctober 27, 2014 at 1:35 am in reply to: Switching from Advanced Layout Editor to Default Editor makes code disappear #341246Hey Alex!
Thank you for using Enfold.
I’m sorry but Visual Composer is not compatible the theme and if I am not mistaken, you can’t switch between default and visual editor or at least marked as a bad practice. Please contact the plugin author for further info.
Best regards,
IsmaelOctober 27, 2014 at 1:32 am in reply to: Layerslider stopped working in Chrome after latest update #341243Hi Andrea!
Thank you for using Enfold.
We have configured the Events Calendar plugin to be compatible with the theme just recently and is not fully working with the masonry element yet. Feel free to request the feature on our Feature Requests page.
You can however add an order and orderby option on the masonry element but it will still not remove past events: http://kriesi.at/documentation/enfold/how-to-add-an-orderorderby-option-to-the-blogpost-sliderportfoliomasonry-grid-element/
Best regards,
IsmaelHi!
No, the theme options will be retained as long as you didn’t tap the database. Switch to the default theme then check the dashboard. If the issue persist then it means that the issue is not related to the theme. Maybe, the actual wordpress files are corrupted or a plugin is causing the issue. Switch back to Enfold theme after.
Cheers!
IsmaelHi David!
I’m sorry to hear you’re switching themes. Please contact the new theme’s author regarding the issue. The advance layout builder and visual composer is not compatible with each other.
Cheers!
IsmaelHey!
Thank you for using Enfold.
I’m sorry but we don’t provide support for third party plugins as stated on our support policy. Please contact the plugin author.
Cheers!
IsmaelHey CiniZ!
Thank you for using Enfold.
Did you update the theme as well? Older version of the Enfold theme is not compatible with WordPress 4.0. Please download the latest version 3.0.2 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
IsmaelHey!
You can use this on Quick CSS or custom.css to remove the navigation:
nav.main_menu { display: none; }Cheers!
IsmaelOctober 27, 2014 at 1:05 am in reply to: Color Section Image Background not working after update to (3.0.2) #341226Hey!
@3dconge: Parallax effect is disabled for mobile devices because it cause issues with the whole sections, making it unclickable.Cheers!
IsmaelOctober 27, 2014 at 12:55 am in reply to: Can't turn off related posts… displays at the end of page #341221Hi jonathandickinson!
Thank you for using Enfold.
I’m sorry but I don’t see the related post section on the link you provided.
Best regards,
IsmaelHey DROR!
Thank you for using Enfold.
Please use the Simple Image Sizes plugin to change the thumbnail sizes. If I am not mistaken, you need to change the entry_with_sidebar thumbnail. Save changes then regenerate the thumbnails or upload them again.
Regards,
IsmaelOctober 27, 2014 at 12:49 am in reply to: Enfold theme failed to load correctly on wordpress dashboard #341218Hi pmiromania!
Thank you for using Enfold.
Did you transfer the website? In order to migrate the theme successfully and leave the database intact, please use this plugin: WP MigrateDB or WP MigrateDB PRO
Refer to this link for more info on how to properly migrate your enfold website from production to development vice versa:
http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/
https://code.tutsplus.com/tutorials/migrating-your-wordpress-database-wp-migrate-db-production-to-development–wp-32684Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
IsmaelHi web4trends!
Thank you for using Enfold.
Edit the Color Section below the layer slider. Look for the For Developers: Section ID field. Unfortunately, you can’t change the tab id name.
Regards,
IsmaelHey soyelguillo!
Thank you for using Enfold.
Please try this hook code on functions.php:
function put_stuff_on_header() { ?> CONTENT HERE <?php } add_action('ava_main_header', 'put_stuff_on_header');Best regards,
IsmaelHi billlon!
Thank you for using Enfold.
Please use this on Quick CSS or custom.css:
.main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra { background: white; color: #808080; }Cheers!
IsmaelHey sabrinasantilli!
Thank you for using Enfold.
The 500 error is not theme related. It is an internal server issue. Please contact your hosting provider. Ask for the internal error log.
Best regards,
IsmaelHi!
Yes, it will work if custom.css is also located on the wp-includes folder but it’s not. You need to use the absolute url or transfer the font files on a different directory.
Cheers!
IsmaelOctober 27, 2014 at 12:34 am in reply to: Problem With Fallback Image when using Fullscreen slider #341206Hey!
Thank you for the info.
You can swap or hide elements on desktop then show them on mobile screens vice versa. Please refer to this link: https://kriesi.at/support/topic/swap-easy-slider-image-for-mobile/#post-287609
Cheers!
IsmaelHi!
Thank you for using Enfold.
Try to use the layer slider instead if you don’t want how the video works on the Fullwidth Slider. Please refer to this link, ignore the transition and delay part of the instruction: https://kriesi.at/support/topic/layerslider-zoom-video-to-fill-banner-space/
Cheers!
IsmaelHi gasto!
Thank you for using Enfold.
Use this on functions.php:
add_action('ava_after_main_menu', 'ava_header_add', 10); function ava_header_add() { // CONTENT HERE }Cheers!
IsmaelHi SeattleNanny97!
Thank you for using Enfold.
Did you extract the actual enfold zip folder before you upload them? Please refer to this link on how to properly install the theme via FTP:
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
IsmaelHi!
Please try to switch to other default themes. Let us know if the problem persist.
Cheers!
IsmaelHey!
I’m sorry but Visual Composer is not compatible with the Advance Layout Builder. Please contac the plugin author regarding the issue.
Best regards,
IsmaelHi Ctre!
Thank you for using Enfold.
I’m sorry but we don’t provide support for third party extensions. Please contact the plugins author. If we can take a look at the actual website, maybe we can help.
Regards,
IsmaelHey perfortuna!
Thank you for using Enfold.
Please refer to this link: https://kriesi.at/support/topic/title-above-featured-image-on-single-post-page/
Regards,
IsmaelOctober 27, 2014 at 12:15 am in reply to: Dealing with fullwidth submenu styling and permalinks #341193Hi Marie!
Thank you for using Enfold.
Please play around with the option on Enfold > Advanced Styling panel. If possible, please use firebug or google inspector to get the right selectors. Regarding the permalink structure, please refer to this link: http://codex.wordpress.org/Using_Permalinks#Choosing_your_permalink_structure
Regards,
Ismael -
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