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Viewing 30 posts - 54,181 through 54,210 (of 67,491 total)
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  • Hey!

    I’m really sorry that you’re having this issue. Thousand of users are using Enfold and quite a few reported this issue. I answered your inquiry on your previous thread: https://kriesi.at/support/topic/css-styling-not-holding-for-header-text-and-entry-text-in-magazine-setting/#post-347592

    Cheers!
    Ismael

    in reply to: Tighten Padding "Grid Row" #347595

    Hey!

    You’re using a fairly small image, 245x250px. If you want the images to occupy the space of the cell containers, please use larger images.

    Cheers!
    Ismael

    Hey!

    For future reference we kindly ask you to refrain from bumping the thread. Since we answer questions from oldest to newest, bumping makes it appear new and it will probably take us longer to respond on your inquiry. Replies in the forum can take up to 24 hours during the week, but oftentimes we are able to get to questions much quicker than that. We request that our users wait patiently while we work our way through the forum as we can assure you that all questions will be addressed as soon as possible.

    It is quite normal for websites to load much slower if contents are gradually increasing but there are various ways to optimize loading speed if you don’t want to upgrade your hosting plan. These are the things that you can do to optimize the website speed and page load courtesy of the wordpress community:

    1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
    2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
    3. Install wp-smushit. Run once to remove jpeg extra data then uninstall.
    4. Use BWP minify plugin to minify scripts and stylesheets.
    5. Install WP-Super cache, select all recommended settings.
    6. Logout your website, visit every page at least once to create super cache files.
    7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. Once done log out.
    8. Remove or deactivate unnecessary plugins.

    Regarding the max execution time error, you can try the following fix to prevent it from happening: http://stackoverflow.com/questions/7739870/increase-max-execution-time-for-php

    Regards,
    Ismael

    in reply to: Content and Sidebar Margins #347587

    Hey!

    The default margin or padding of the content and sidebar containers is 50px regardless of the container width. Please try to set the container to 80% or below. We would like to check the issue. A screenshot will help.

    Cheers!
    Ismael

    in reply to: Widget Issues after update #347585

    Hey!

    I’m sorry but I’m not sure what you mean by “spinning wheel in the tab”. Can you please provide a screenshot of this?

    Best regards,
    Ismael

    in reply to: full screen background image #347581

    Hey!

    Thank you for the update.

    Can you please provide a screenshot on how you want the header to look like? You can use imgur, dropbox, clipular etc.

    Best regards,
    Ismael

    in reply to: Pulgin Events Manager Footer Issue #347578

    Hi!

    Thank you for the screenshots.

    Did you add those dummy text on the Footer – Columns widget area? I’m sorry but you’re using a plugin that is not fully configured to work with Enfold. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Strange icon font behavior on .pw /.cc website redirect #347572

    Hey cerf!

    Thank you for using Enfold.

    Please refer to this link on how to fix the icons: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

    Basically, you need to add this code on the .htaccess file:

    <FilesMatch "\.(ttf|otf|woff)$">
    <IfModule mod_headers.c>
            Header set Access-Control-Allow-Origin "*"
    </IfModule>
    </FilesMatch>

    Cheers!
    Ismael

    in reply to: Enfold compatible Multisite Plugin "ThreeWP Broadcast" #347571

    Hey togetherconcept!

    Thank you for using the theme. Looks like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

    Thank you for your understanding.

    Cheers!
    Ismael

    Hey Lisa!

    Thank you for using Enfold.

    1.) You can change the thumbnail size on WooCommerce > Settings > Products > Product Image Sizes > Catalog Image. Disable the hard crop parameter if you don’t want wp to cut off parts of the images. Suggested size is 450×450 px.

    2.) Create variable products with attributes. Please refer to this link: http://docs.woothemes.com/document/product-variations/

    3.) You should probably put a water mark or upload images with lesser quality.

    4.) You can find the Quick CSS field on Enfold > General Styling panel. Scroll below.

    Please take some time to review all of the resources in the Theme Documentation. A lot of basic stuff like theme installation, element configuration, options overview, css snippets and whole lot of handy stuff regarding the theme are probably available in there. You can watch video tutorials or get hold of a few hooks and filter functions that may help you modify the theme as you like. You can also search the forum for any related questions or issues.

    If you don’t find what you’re looking for, don’t hesitate to let us know and we will be happy to assist you. For any complicated questions or add-on, please visit our Feature Requests page. Thanks!

    Cheers!
    Ismael

    in reply to: How to activate conditional menus in a child theme? #347568

    Hey Sandie!

    Thank you for using Enfold.

    This feature has been remove on the latest versions of the theme. Please use these plugins:

    https://wordpress.org/plugins/zen-menu-logic/
    https://wordpress.org/plugins/menu-items-visibility-control/

    They work with Enfold.

    Cheers!
    Ismael

    in reply to: Icon with text not spacing correctly after 3 lines of text #347565

    Hi!

    I don’t think you can accomplish this with just css. You need to manually code the structure of the icons and the text. The suggestions above is the easiest way to do it. For further modifications, please visit Envato Studio or Werkpress.

    Best regards,
    Ismael

    in reply to: Remove some portion from widget #347564

    Hey!

    1.) Try to copy the includes folder with the whole helper-markup.php file inside. Make the changes there.

    2.) Just copy the original code then place it either below or above the modified code.

    Regards,
    Ismael

    Hi!

    Thank you for the update.

    Caching might speed up script loading and might prevent the issue, just a guess. But since you already have one, I guess that solution is rendered moot. I’m not familiar how SuperCacher works, is there some kind of script compression or minifying settings? I would like to check the dashboard but the login credentials are incorrect. Please check. I’ll ask Kriesi to take a look.

    Cheers!
    Ismael

    in reply to: Portfolio Grid Lower Border Lines #347006

    Hi!

    If possible, post the url of the actual page with the issue. You can set a min height for the grid content container:

    @media only screen and (max-width: 1024px) {
    .grid-entry.isotope-item .grid-content {
    background: #ffffff;
    min-height: 68px;
    }
    }

    Or decrease the font size of the portfolio title:

    @media only screen and (max-width: 1024px) {
    .grid-entry-title {
    font-size: 11px;
    }
    }

    Cheers!
    Ismael

    in reply to: How to add icons on rollover to main menu? #347005

    Hi connect4consulting!

    Thank you for using Enfold.

    This is the css use to change the hover state of the menu:

    #nav li#order-a-cake a:hover {
    background: url(../images/nav-hover-images/order-a-cake-hover-active.png) no-repeat center;
    color: transparent;
    }

    On Enfold, you can try this:

    .header_color .main_menu ul:first-child > #menu-item-13 a:hover {
    color: transparent;
    background: url(../images/nav-hover-images/order-a-cake-hover-active.png) no-repeat center;
    }

    The #menu-item-13 part is the id of the menu item “About Us”. Use Chrome Inspector or Firebug to get the other menu item ids.

    Best regards,
    Ismael

    in reply to: Widget Issues after update #347003

    Hi!

    Thank you for the info.

    I created a test page based on the home page template, add a few elements then updated the theme. The layout stays the same after a few changes. http://terenure5mile.com/test-home-page/

    Is issues still happening on the home page?

    Cheers!
    Ismael

    Hey!

    Actually, this is not a theme issue. By default, the single author, small preview blog style have two kinds of layout, one for pages with sidebar and the other for pages without a sidebar. If you want, you can modify the layout structure or css styling. Regretfully, this particular request or modification is more than what we can offer as a support team as I have mentioned on my previous post. Please hire a freelance developer. For further modifications, please visit Envato Studio or Werkpress.

    If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

    Cheers!
    Ismael

    in reply to: Avia Layer Builder problem #347001

    Hey nunopintodacruz!

    Thank you for using the theme!

    I’m sorry but you’re using an old version of the theme. Please download the latest version 3.0.2 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    in reply to: Categories and possible background image behind the logo #346998

    Hey!

    Thank you for the update.

    1.) Please use this to change the sort categories:

    .main_color .av-sort-by-term a, .main_color .text-sep {
    color: blue;
    }

    2.) Remove the border with this:

    .main_color.avia-builder-el-1.el_after_av_layerslider.avia-builder-el-last.masonry-not-first.container_wrap.sidebar_left {
    border: none;
    }

    3.) Use this to change the color of the menu container:

    .header_color div#header_main_alternate, .header_color li {
    border-color: red;
    }

    Best regards,
    Ismael

    Hey onegirlrtw!

    Thank you for using Enfold.

    I checked the site and the magazine heading looks fine. The css codes are being applied.

    Best regards,
    Ismael

    in reply to: WPML Translations #346994

    Hey!

    The website is translated:

    http://www.nectarestudio.es/terra/blog/?lang=ca
    http://www.nectarestudio.es/terra/blog/?lang=es

    Please install the codestyling localization plugin to edit the strings that are not translated as suggested above.

    Best regards,
    Ismael

    Hi onegirlrtw!

    Thank you for using Enfold.

    Please use this on Quick CSS:

    span.news-thumb {
    padding: 0;
    }
    
    .news-thumb img, .news-thumb img {
    width: 36px;
    height: 36px;
    }

    Regards,
    Ismael

    in reply to: huge gab under menu after theme update #346992

    Hi!

    Thank you for the screenshot.

    I checked the site but I don’t see the gap under the menu. Is this fixed?

    Regards,
    Ismael

    in reply to: Layer Slider Enfold 3.0 Not Working #346954

    Hi!

    @Patrick: Thank you for sharing the fix. I hope it helps @careprint.


    @careprint
    : Please try @Patrick’s suggestion. If you enabled Rocket Loader (Asynchronous Loading of Javascript) on CloudFlare, it is the last option under “Performance Settings” tab, please disable because it tends to break the layer slider.

    Cheers!
    Ismael

    in reply to: Parallax box with large button #346953

    Hi consult!

    Thank you for using Enfold.

    1.) We need to see the actual page with this parallax image. Did you use the Color Section? It should be full width by default.

    2.) You can use the Color Section’s For Developers: Section ID field. Add an id then create a link or image link using the color section id as anchor link. Please refer to this link for more info: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

    Regards,
    Ismael

    in reply to: LayerSlider skin.css #346951

    Hi cyxou!

    Thank you for using Enfold.

    Did you install the layer slider as a stand alone plugin? Please use this on functions.php to deactivate the default layer slider.

    add_theme_support('deactivate_layerslider');
    

    Best regards,
    Ismael

    Hi!

    The template is still set to Blank – No Header, no Footer. It doesn’t have a sidebar by default. Use the Default Template.

    Best regards,
    Ismael

    in reply to: Drop down menu #346948

    Hi!

    Thank you for the update and for visiting the support forum. I’ve noticed that you’ve been posting a lot of theme customization queries for the past few weeks. We usually provide support for basic aesthetic modification and theme related issues. Everything beyond that should be consulted with a freelance developer. For further modifications, please visit Envato Studio or Werkpress. Please review any article about Firebug or Google Chrome Inspector. It should help you with css modifications and basic html structure modification.

    Best regards,
    Ismael

    in reply to: Add Tabs to Woocommerce Product Pages #346945

    Hey!

    Thank you for the update.

    The suggested plugin above works fine with WordPress 4.0. You need to enable the tab on Settings > Woocommerce Custom Tabs. Edit a product to add content on the custom tab. If you want to add multiple tabs, you need to buy the pro version of the plugin. The additional information tab is created by additional attributes on the product. Regarding the thumbnail size, it depends on the container width and the number of columns that you set for the shop page. The default thumbnail sizes is usually good enough. Just use images larger than 450×450 px.

    Regards,
    Ismael

Viewing 30 posts - 54,181 through 54,210 (of 67,491 total)