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April 30, 2024 at 6:44 am in reply to: Change dimensions of featured image in single blog post #1441388
Hi,
Thank you for the update.
so that will just keep the featured image its actual size and not change/crop it to a fixed size?
Yes, we set the maximum size of the post thumbnails (entry_with_sidebar and entry_without_sidebar) to 9999px, so uploading any images smaller than that size should remain or display as they are. After adding the code, please make sure to regenerate the thumbnails or upload the featured images again.
Best regards,
IsmaelHey jesusc126,
Thank you for the inquiry.
Looks like the includes/helper-privacy.php file is missing. Please completely remove the current enfold folder and any copy of the theme in the wp-content > themes folder, before uploading the latest version. Let us know if this helps.
Best regards,
IsmaelHi,
Thank you for the screenshot.
The post navigation is displaying correctly when we checked one of the posts. Please check the screenshot in the private field.
Best regards,
IsmaelApril 30, 2024 at 6:34 am in reply to: Produktbild wird in neuer Seite geladen statt auf Seite zu bleiben #1441384Hi,
Thank you for the info.
You may need to check this thread: https://kriesi.at/support/topic/no-in-smart-quantity-woo-plugin/#post-1435087
The plugin might be conflicting with the theme’s custom quantity button. This can be fixed by editing the enfold/config-woocommerce/woocommerce-mod.js file and removing this code around line 131:
avia_apply_quant_btn();Best regards,
IsmaelApril 30, 2024 at 6:30 am in reply to: How to remove an element at the bottom of Blog Posts #1441383Hi,
Great! Glad to know that the modification worked. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Please provide the site URL and login details in the private field so that we can check it properly. Did you add the avf_alb_supported_post_types filter in the functions.php file?
when I select this taxonomy from “Display entries from: Category: Case studies,” it doesn’t display any posts in my masonry
Did you create a custom taxonomy, or did you use the default post category?
Best regards,
IsmaelHey TheElear,
Thank you for the inquiry.
We are not yet sure what is causing the issue, but we noticed that the site’s SSL certificate has expired. Please renew the certificate, then toggle or temporarily disable the Enfold > Performance > File Compression settings. Make sure to purge the cache afterwards.
Best regards,
IsmaelHi,
You can also add this code to the functions.php file to enable the Advanced Layout Builder for the default shop page, but please note that this might limit certain functionalities.
add_theme_support( 'avia_custom_shop_page' );For more info, please check the link below:
// https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor
Best regards,
IsmaelHi,
Thank you for the inquiry.
Make sure to deselect the page as default Shop page in the Woocommerce > Settings > Products tab. This should remove the default product grid from the page.
Best regards,
IsmaelApril 30, 2024 at 6:08 am in reply to: Activating WooCommerce causes critical error after update #1441378Hi,
You might need to switch the installation to debug mode and enable error logs to trace the functions or modifications causing the errors. You can then fix them accordingly. Please check the link below:
// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
To enable debugging and error log, add this code in the wp-config.php file:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); define( 'WP_DEBUG_DISPLAY', true ); define( 'WP_DEBUG_LOG', true );Best regards,
IsmaelHi,
Thank you for the update.
Looks like the sidebar is still enabled for the page. Please remove the previous css code, edit the page and set the Layout > Sidebar Settings to No Sidebar. This should remove the space above the socket or footer. If the issue persists, please provide the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried following the suggestions in the PageSpeed Insight tool? The largest factor is the LCP (Largest Contentful Paint), almost 9 seconds, which can be improved by reducing the dimensions of the first image (sinnvollFUeHREN-Team-2024-de-1500×630.jpeg) and ensuring that it is compressed.
// https://pagespeed.web.dev/analysis/https-sinnvoll-fuehren-com/y0sdrq7rzb?form_factor=mobile
Additionally, there is a significant amount of content on the homepage causing excessive DOM size. You might want to consider removing some elements and transferring them to subpages.
In the Autoptimize plugin, you should try disabling the merging of resources (CSS/JS) and leaving compression enabled to eliminate render-blocking resources.
For more info about site optimization, please check the links below:
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelApril 30, 2024 at 5:42 am in reply to: Contact form doesn’t send emails after recent update #1441372Hi,
Can you send emails using a different contact form plugin? Please follow @Guenni007’s suggestions above and check the link below for more possible solutions:
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
IsmaelApril 30, 2024 at 5:37 am in reply to: Change dimensions of featured image in single blog post #1441371Hey xfacta,
Thank you for the inquiry.
You can adjust the default width and height of the thumbnails used in the blog posts by adding this code to the functions.php file:
function avf_customization_modify_thumb_size( $size ) { $size['entry_without_sidebar'] = array( 'width' => 9999, 'height' => 9999 ); $size['entry_with_sidebar'] = array( 'width' => 9999, 'height' => 9999 ); return $size; } add_filter( 'avf_modify_thumb_size', 'avf_customization_modify_thumb_size', 10, 1 );After adding the code, you have to regenerate the thumbnails or upload the images again:
// https://wordpress.org/plugins/regenerate-thumbnails/
Please make sure to create a site backup before proceeding.
Best regards,
IsmaelHey xfacta,
Thank you for the inquiry.
You may need to enable the Single Post Navigation in the Enfold > Blog Layout > Single Post Options section. Let us know of the result.
Best regards,
IsmaelApril 29, 2024 at 11:55 am in reply to: Video fallback image causing enormous performance issues on mobile devices. #1441292Hi,
Another thing that might help with the LCP issue is to resize the image further. I know you already did this, but the current width of the original image is still 1200px, while the maximum size of the video container on desktop view is only 700px. This will be a lot smaller on mobile devices, so it will require a smaller image. Resizing the image to 700px or 600px (smaller is better) before uploading it should improve LCP.
This should also be done for the images in the columns (Couples Counseling, Individual Counseling, etc.) below the video. The rendered size of the image is only 355px, but the actual image is 845px in width. You should upload a smaller image or make sure to pick a smaller thumbnail size (portfolio, masonry, medium, etc.). The same thing should be done with the images below the “Schedule an appointment” button if you really want to optimize the loading speed of the page.
Best regards,
IsmaelHey Ralph,
Thank you for the inquiry.
Did you also activate the Enfold > Performance > File Compression settings? This might conflict with the compression option provided by the plugin. Try deactivating the theme’s file compression, then purge the cache. Let us know if this resolves the issue.
Best regards,
IsmaelApril 29, 2024 at 11:23 am in reply to: erledigt – Frage zu #1439344 – anderes Logo bei Mobilversion #1441284Hi,
Thank you for the info.
The Appearance > Theme File Editor is disabled when we checked the dashboard. Please enable it back or provide the S/FTP details in the private field.
To enable the file editor back, set the DISALLOW_FILE_EDIT to false or add this code in the wp-config.php file:
define('DISALLOW_FILE_EDIT', false);Best regards,
IsmaelHi,
Awesome! Glad to know that this is working. Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelApril 29, 2024 at 11:18 am in reply to: Remove large gap at top of page – Events Calendar page #1441282Hi,
Great! Glad to know that this has been resolved. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the screenshot.
This is possible but you have to wrap the image and text div in another container.
Example:
<div class="av-custom-product-ilre"> <div> IMAGE HERE</div> <div> TEXT HERE</div> </div>Then add this css code:
.av-custom-product-ilre { display: flex; align-items: center; } .av-custom-product-ilre p { padding: 0 !important; } .av-custom-product-ilre > div:nth-child(2) { margin-left: 20px; }You can remove the inline padding-left property of the paragraph tags.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
The site contains an older version of the theme which doesn’t include the new twitter or x icon. Please upgrade the theme to version 5.7. Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after the upgrade.
Best regards,
IsmaelApril 29, 2024 at 8:37 am in reply to: Remove large gap at top of page – Events Calendar page #1441261Hi,
Thank you for the update.
We modified the css code a bit. Please try it again:
.tribe-events .tribe-events-l-container { padding-top: 0; }Best regards,
IsmaelApril 29, 2024 at 8:35 am in reply to: Activating WooCommerce causes critical error after update #1441259Hi,
Thank you for the update.
Are there any template overrides or modifications in the functions.php file within the child theme directory? It’s possible that these modifications are causing issues with the plugin. Please try deactivating those modifications temporarily, then reactivate the child theme again.
Best regards,
IsmaelHey Simijonovic,
Thank you for the inquiry.
It might be the loader or buffer icon. You should be able to completely hide it with this css code:
.mejs-overlay-loading { display: none !important; }Best regards,
IsmaelHey mvi,
Thank you for the inquiry.
Have you tried using the Layer Slider or the Content Slider element? Please check the links below for more info:
// https://kriesi.at/documentation/enfold/advanced-layerslider/
// https://kriesi.at/documentation/enfold/content-slider/Best regards,
IsmaelHi,
Glad to know that you managed to find an alternative! Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
Try to replace the hook with woocommerce_after_shop_loop, then set the priority to 15.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The theme doesn’t alter the checkout process or add anything to the checkout template, which might mean that the issue is likely due to another extension or plugin. Have you tried to test this with other plugins disabled?
You can check the theme’s modifications for the WooCommerce plugin in the enfold/config-woocommerce folder.
Best regards,
Ismael -
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