Hi!

Did you open a new thread where Kriesi replied? Where can we find it? I checked our “Issues” list but I don’t see anything about this particular issue. We’ll ask Kriesi to check this thread personally. Again, I’ll ask the rest of the support team to check the test page:

http://www.unpluggedeventlighting.com/lighting-design-test-page/

Regards,
Ismael

Hey!

Alright. I was able to reproduce the issue so I created a test page here: http://www.tobiasgrimm.de/test-temp

I added another color below the first color section then relocate the content, it somehow fixed the issue.

Cheers!
Ismael

Hi!

@schoop: Themeforest or envato handles the servers where you download the files from including the items’ file name. I’m not sure if there is any file name length restriction or if that limitation even exist but you can try to contact the envato support about that info.

@scotthco: When you try to update the theme, the file directory should be included in the error log. If you check the php info page of your server, that directory is the value in the upload_tmp_dir directive.

If you can’t update the theme in the updates panel, please update it via FTP.

Best regards,
Ismael

Hey!

Is the screenshot on mobile view? I asked because it’s on a single column. I would like to check the page but the site is on maintenance mode. Please provide a temporary login details.

Cheers!
Ismael

Hey!

Please place this code in the function.php file to remove the other tabs: http://pastebin.com/aYVSuTZ2

Add this in the Quick CSS field:

.widget_tab_popular, .widget_tab_comments {
  display: none !important;
}

Regards,
Ismael

Hi papashivo!

Thank you for using Enfold.

I’m a bit confused about the “widget” word here because it is usually related to the wp sidebar but in context, looks like you’re referring to a page template. Is that right? You can save a template layout using the advance layout builder but you can’t update all pages that are using this template automatically.

Regards,
Ismael

Hi!

You can add html tags in the easy slider caption. So, you add another image inside an image. Regarding the layer slider, unfortunately, that is the only demos included in the theme. You can contact the layer slider author for more info.

Cheers!
Ismael

Hi!

Why do you need to include it in the site map? It is a 404 error page, an error page.. there’s nothing useful there aside from a few redirect links to useful pages. Is there any documentation where google requires a 404 page? If there is, we surely want to know.

Cheers!
Ismael

Hi!

You can modify the config-templatebuilder > aviashortcodes > team.php file, look for this code:

	if(!empty($socials))
					{
						$output .= "<div class='team-social'>";

							$output .= "<div class='team-social-inner'>";

							foreach($socials as $social)
							{
								//set defaults
								$social['attr'] =  shortcode_atts(array('link' => '',  'link_target' => '', 'icon' => '','font'=>'','title' => '' ), $social['attr'], 'av_social');

								//build link for each social item
								$tooltip = $social['attr']['title'] ? 'data-avia-tooltip="'.$social['attr']['title'].'"' : "";
								$target  = $social['attr']['link_target'] ? "target='_blank'" : "";

								//apply special class in case its a link to a known social media service
								$social_class = $this->get_social_class($social['attr']['link']);

                                if(strstr($social['attr']['link'], '@'))
                                {
                                    $markup = avia_markup_helper(array('context' => 'email','echo'=>false, 'custom_markup'=>$custom_markup));
                                }
                                else
                                {
                                    $markup = avia_markup_helper(array('context' => 'url','echo'=>false, 'custom_markup'=>$custom_markup));
                                }
								
								$display_char = av_icon($social['attr']['icon'], $social['attr']['font']);
								
                                $output .= "<span class='hidden av_member_url_markup {$social_class}' $markup>".$social['attr']['link']."</span>";

								$output.= "<a rel='v:url' {$tooltip} {$target} class='{$social_class} avia-team-icon ' href='".$social['attr']['link']."' {$display_char}>";
								$output.= "</a>";
							}

							$output .= "</div>";

						$output .= "</div>";
					}

Place it underneath the team-member-description container. Please create a changelog or a note about this modification in case you update the theme.

Best regards,
Ismael

Hi mrivanp!

Thank you for using Enfold.

Please try to add this in the Quick CSS field to change the width of the columns on mobile device:

@media only screen and (max-width: 767px) {
div .av_one_half {
  margin-left: 6%;
  width: 47%;
}}

Cheers!
Ismael

Hi ikeaunicorn!

Thank you for using Enfold.

Slider looks OK on our own installation. Make sure that you have the latest version of the theme which is 3.2.1.

Best regards,
Ismael

Hey!

Actually, they are more of a warning than an error, not really critical. Glad it is hidden now. :)

Best regards,
Ismael

Hey!

This is what I see when I checked the site on IE8.

Let’s try to fix each element one at a time:

1.) For the vip menu items, use this:

#menu-item-4385 a .avia-menu-text {
  width: 97px;
}

2.) Fix the logo with this:

.avia-msie .logo a img { height: 63px; }

IE8 is a legacy browser which lacks support for modern web technologies so expect to find a few glitches in the design. Unfortunately, we will not be able to fix all the issues.

Cheers!
Ismael

Hi!

I’m sorry if I can’t fix the issue, I’ll ask the rest of the support to check it. If possible, please contact the WPML support, maybe they can find the issue. If you want to hire someone to fix it, you can contact codeable: http://kriesi.at/contact/customization

Regards,
Ismael

Hey Jason!

Thank you for using Enfold.

Which page specifically? Is this happening on a newly created page? I checked this page and it is displaying the advance layout builder content: http://jealous.4jdesigns.net/wp-admin/post.php?post=97&action=edit

Please try to remove browser cache or test it on another browser.

Cheers!
Ismael