Page 1534 – Support | Kriesi.at – Premium WordPress Themes

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August 25, 2015 at 6:55 am in reply to: Druckversion meiner Webseite #492638
Ismael
Moderator
Hi Karin!

Thank you for using Enfold.

Please try to add this in the Quick CSS field to adjust the container:
```
@media print { 
	.container .av-content-small.units {
		width: 100% !important;
	} 
}
```
Cheers!
Ismael
August 25, 2015 at 6:50 am in reply to: Ajax Portfolio #492637
Ismael
Moderator
Hi!

You can set the width to auto to display the actual width of the images:
```
div .portfolio-preview-image .avia-slideshow img { 
width: auto;
}
```
Regards,
Ismael
August 25, 2015 at 6:35 am in reply to: Sort Portfolio Items In Alphabetical Order #492633

Ismael
Moderator

Hi!

Can you please provide a list of portfolio items that should no be included in the page? 2 to 3 examples of the portfolio items will do.

Best regards,
Ismael

August 25, 2015 at 6:29 am in reply to: seperator/whitespace icon issue #492630

Ismael
Moderator

Hey!

The width refers to the width of the inner lines. The separator contains two inner lines, that’s why it pushes the icon when you set the width to more than 40%.

Cheers!
Ismael

August 25, 2015 at 6:15 am in reply to: Contact Form settings reverting #492626

Ismael
Moderator

Hey!

Alright. Please let us know if it fix the issue. :)

Regards,
Ismael

August 25, 2015 at 6:15 am in reply to: arrange image position #492625
Ismael
Moderator
Hey!

One issue at a time. Try to replace the css code with this:
```
.blog_portrait-class {
    top: 5px;
    left: 60px;
    width: 150px;
}
```
Regards,
Ismael
August 25, 2015 at 6:12 am in reply to: Ajax Search Box in mobile Version #492623

Ismael
Moderator

Hey!

You can add the search bar inside the mobile menu container. Please refer to this link: https://kriesi.at/support/topic/easy-slider-with-video-header-icon/#post-480687

Regards,
Ismael

August 25, 2015 at 6:10 am in reply to: How to activate the scrolling effect in ONE PAGE mode? #492622

Ismael
Moderator

Hey!

In the section field of the color section, you accidentally added apostrophe symbls as an id attribute. We removed it.

Regards,
Ismael

August 25, 2015 at 6:07 am in reply to: my page edits keeps disappearing #492620

Ismael
Moderator

Hey!

Did you add any html code in the page? Make sure that you closed the tags properly. Is this happening on different pages?

Best regards,
Ismael

August 25, 2015 at 6:06 am in reply to: Parallax issue with Chrome and Safari #492619

Ismael
Moderator

Hey!

@Frostholm: Glad it is fixed!

@envis: Looks like the site is running on an old version of the theme. Please upgrade to version 3.3.2.

Cheers!
Ismael

August 25, 2015 at 6:04 am in reply to: Blog Widget Showing Pages #492618
Ismael
Moderator
Hi!

Are you planning to use the blog post element on different post types? If not, we added a temporary fix in the functions.php file:
```
add_filter('avia_post_slide_query','avia_change_grid_order', 10, 2);
function avia_change_grid_order($query, $params)
{
$query['post_type'] = array('post');
return $query;
}
```
Regards,
Ismael
August 25, 2015 at 5:49 am in reply to: Updated Enfold to latest version (19th Aug 2015) & video not playing on mobiles #492614

Ismael
Moderator

Hi!

Unfortunately, no, because the video auto play feature is disabled on most mobile devices to save bandwidth and improve performance. What you can do is to add another video element then use css media queries to toggle the display on different screen sizes:

https://kriesi.at/support/topic/scaling-image-in-color-section-parallax/#post-462636

http://stackoverflow.com/questions/11796297/div-show-hide-media-query

https://kriesi.at/support/topic/how-to-hide-some-elements-in-mobile-version/#post-362263

https://kriesi.at/support/topic/is-there-an-option-to-create-a-separate-page-design-specific-to-mobile-devices/

https://kriesi.at/support/topic/displaying-another-slider-on-mobile-devices/

https://kriesi.at/support/topic/replace-slider-on-mobile/

https://kriesi.at/support/topic/home-page-video-on-mobile-phone/#post-449787

Regards,
Ismael

August 25, 2015 at 5:42 am in reply to: Remove layout elements per user role or all layout elements for user role #492610
Ismael
Moderator
Hi!

Replace the code with this:
```
add_filter('admin_head', 'avf_builder_button_params_mod', 10, 1);
function avf_builder_button_params_mod($params) {
  $user = wp_get_current_user();
  if ( in_array( 'administrator', (array) $user->roles ) ) {
    echo '<style type="text/css">.shortcode_button_wrap{display: none !important;}';
  }
}
```
Best regards,
Ismael
August 25, 2015 at 5:40 am in reply to: Problems on iPad – iPhone screens #492608

Ismael
Moderator

Hey!

1.) Please follow the instructions on the following link in order to add the search bar inside the mobile menu: https://kriesi.at/support/topic/easy-slider-with-video-header-icon/#post-480687

2.) The back to top button is disabled by default because you can double tap the top edge of mobile devices to return at the very top of the page.

Best regards,
Ismael

August 25, 2015 at 5:34 am in reply to: Showing events per category issue with Events Calendar plugin #492607

Ismael
Moderator

Hi steviger!

Thank you for using Enfold.

We created the same setup on our installation and it displays the events in both categories. Please post the page url here so that we can check it.

Cheers!
Ismael

August 25, 2015 at 5:28 am in reply to: Need to adjust table column widths, etc #492605

Ismael
Moderator

Hi!

You can hard code the table manually by using a code or a text block. Refer to this link then look for the “Table Cells that Span Many Columns” section: http://www.w3schools.com/html/html_tables.asp

Regards,
Ismael

August 25, 2015 at 5:25 am in reply to: Images not working/showing up in preview or on page (Enfold) #492604

Ismael
Moderator

Hi!

Please create a new thread with the website url and the login credentials. Make sure that you have the latest version of the theme.

Regards,
Ismael

August 25, 2015 at 5:23 am in reply to: Problems with content in 1/3 and 2/3 layout that is not resposive #492603
Ismael
Moderator
Hi gjelsvik!

Thank you for using Enfold.

I tried to check the screenshot but it’s too small: http://bildr.no/thumb/YktQVFlp.jpeg

The cta widget has an inline styling which sets the height to 300px. You can set the height to auto on smaller screens:
```
#wp_cta_272_variation_0 {
    height: auto !important;
}
```
Best regards,
Ismael
August 25, 2015 at 5:19 am in reply to: submenu #492600

Ismael
Moderator

Hi!

You can actually set the fullwidth sub menu to display a button on mobile devices. Edit the element then set the Mobile Menu Display to the second option.

Regards,
Ismael

August 25, 2015 at 5:16 am in reply to: Using the advanced layout editor to build my blogpage doesn't work propperly #492599

Ismael
Moderator

Hey!

Yes, please post the login details here. It might help if you can visit the documentation page: http://kriesi.at/documentation/enfold/setting-your-home-and-blog-pages/

Best regards,
Ismael

August 24, 2015 at 6:45 am in reply to: Sidebar Widget Issue #492030

Ismael
Moderator

Hey!

I tried to wrap the shortcode in a code block shortcode and it started to work. Please check it here: http://www.franchiseelites.com/wp-admin/widgets.php

http://www.franchiseelites.com/fa/%D8%A7%D8%B7%D9%84%D8%A7%D8%B9%D8%A7%D8%AA-%D9%81%D8%B1%D9%86%DA%86%D8%A7%DB%8C%D8%B2-%D9%88%DB%8C%D8%B2%D8%A7%DB%8C-%D8%B3%D8%B1%D9%85%D8%A7%DB%8C%D9%87-%DA%AF%D8%B0%D8%A7%D8%B1%DB%8C-e2-eb5-farsi

Remove the other contact form shortcode.

Cheers!
Ismael

August 24, 2015 at 6:17 am in reply to: Using the advanced layout editor to build my blogpage doesn't work propperly #492014

Ismael
Moderator

Hey AlineDahmen!

Thank you for using Enfold.

We would like to see the current blog page. Please post the url here. Did you add the blog posts element?

Regards,
Ismael

August 24, 2015 at 4:54 am in reply to: Contact Form settings reverting #492007

Ismael
Moderator

Hey Nick!

Thank you for using Enfold.

A user encountered the same issue before and this is the link to the thread.

https://kriesi.at/support/topic/problem-with-forms/#post-392020
https://kriesi.at/support/topic/contact-form-resetting-to-defaults/#post-391712

Is the site subscribed to a CDN?

Cheers!
Ismael

August 24, 2015 at 4:50 am in reply to: Code Block problem #492006

Ismael
Moderator

Hi!

I’m sorry but we don’t usually provide support for third party scripts and plugins. It is actually stated on our support policy. You might need to contact the plugin author regarding this issue because we have no idea how they generate the form styling.

Regards,
Ismael

August 24, 2015 at 4:47 am in reply to: Click to call #492004
Ismael
Moderator
Hey AdDesign!

Thank you for using Enfold.

Please modify the phone info code, add a unique class attribute:
```
<a class="custom-phone-info" href="tel:0401786376">tel:0401786376</a>
```
Add this in the Quick CSS field to disable the link on desktop view:
```
@media only screen and (min-width: 989px) {
.custom-phone-info { pointer-events: none; }
}
```
Best regards,
Ismael
August 24, 2015 at 4:42 am in reply to: blog preview pics stop showing #492003
Ismael
Moderator
Hey!

Is there any lazy load plugin installed?

Looks like the image source is being replaced by something else. Please try to deactivate all plugins then test it again.
```
<img width="180" height="180" src="data:image/gif;base64,R0lGODdhAQABAPAAAP///wAAACwAAAAAAQABAEACAkQBADs=" data-lazy-type="image" data-lazy-src="http://pages.sanesolution.com/wp-content/uploads/2015/02/2013-5-5-Creamy-Lemon-Coconut-Cereal-7363-320x180-180x180.jpg" class="lazy lazy-hidden attachment-square wp-post-image data-lazy-ready" alt="Starvation Is NOT Healthy. Stop counting calories & go #SANE w/me at http://SANESolution.com">
```
Cheers!
Ismael
August 24, 2015 at 4:37 am in reply to: Drop Down Font Size #492002
Ismael
Moderator
Hey mikehartrich!

Thank you for using Enfold.

You already have this code in the Quick CSS field:
```
#top #header .mega_menu_title a {
    font-size: 12px !important;
    line-height: .9em !important;
    min-height: 10px;
}
```
Cheers!
Ismael
August 24, 2015 at 4:35 am in reply to: WP Virus – Chinese letters in site title #492000

Ismael
Moderator

Hey!

You can check this link for recommended WP hosting: https://wordpress.org/hosting/

Regards,
Ismael

August 24, 2015 at 4:30 am in reply to: Top navigation menu runs into logo at smaller screen sizes #491999

Ismael
Moderator

Hi mikehartrich!

Thank you for using Enfold.

Go to Enfold > Header > Mobile Menu panel. Set the “Header Mobile Menu activation” to the second option.

Best regards,
Ismael

August 24, 2015 at 4:29 am in reply to: Button's Not Showing up Correctly #491998

Ismael
Moderator

Hi!

You need to remove the “>” sign or use the html entity code of the “greater than” symbol: http://www.w3schools.com/html/html_entities.asp

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 45,991 through 46,020 (of 66,084 total)

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