Forum Replies Created
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October 26, 2016 at 5:58 am in reply to: Woocommerce "Related Products", how to show subcategory and not parent category #704111
Hey craigriches,
Thank you for using Enfold.
Please create a woocommerce/templates/single-product directory in your child theme folder then add a related.php file. In the file, use this code. http://pastebin.com/LKRRSNXV
Based on: https://github.com/woocommerce/woocommerce/issues/850
I’m not sure if that is going to work but it’s worth a try. There is no available filter for the woocommerce_related_products function query so it’s the only solution we got for now.
Best regards,
IsmaelHi,
What is the actual model of your phone? Is it happening on the demo? http://kriesi.at/themes/enfold/
Best regards,
IsmaelHi,
It’s not working on higher resolutions or wider screen width because the height of the images is less than 100px. The avia_hover_effect function will only trigger if the outerheight of the image is more than 100px. Check the js > avia.js file, look for the avia_hover_effect function and jump to line 673.
if(outerH > 100)Best regards,
IsmaelHi,
Thank you for the info. The lightbox is not working properly because of an error in the js > avia.js file. It’s probably caused by those plugins. Are you sure that you really need 34 plugins to run the site? Please disable all plugins then test the lightbox again. If it is working, activate the plugins one at a time to find the culprit.
Best regards,
IsmaelHi,
I’m sorry but that is not possible because the portfolio grid query is based on date. One workaround is to insert five 1/5 column with one portfolio grid element inside then select different category for each column, unfortunately, the category sorting function will be useless. Another thing that you can do is to install the following plugin then re-order the portfolio items manually. https://wordpress.org/plugins/post-types-order/
NOTE: This plugin can cause issues with the post navigation. Don’t use it if you want the post navigation to filter items by category.
Best regards,
IsmaelHi,
There’s a plugin specifically created for this and it is base on Yoast’s strip category settings. https://wordpress.org/plugins/wp-remove-category-base
Best regards,
IsmaelHi,
Inside the includes > admin > demo_files folder, there is a file called spa.xml. Import that file. Please create a backup of the site before doing this.
Best regards,
IsmaelOctober 25, 2016 at 8:17 am in reply to: Google font works only in chrome: not in IE, Edge or Safari (also on ios) #703633Hi,
Please try this code in the functions.php file.
add_filter( 'avf_google_heading_font', 'avia_add_heading_font'); function avia_add_heading_font($fonts) { $fonts['Heebo'] = 'Heebo:400,500,700&subset=hebrew'; return $fonts; } add_filter( 'avf_google_content_font', 'avia_add_content_font'); function avia_add_content_font($fonts) { $fonts['Heebo'] = 'Heebo:400,500,700&subset=hebrew'; return $fonts; }Set the font in the Enfold > General Styling > Fonts panel.
Best regards,
IsmaelOctober 25, 2016 at 7:42 am in reply to: Google font works only in chrome: not in IE, Edge or Safari (also on ios) #703622Hi,
Yes, I know that it is working on Chrome. That’s why I asked you if you can find that line on Firefox or Safari or any browsers except chrome. Please let us know if you can find that line on those browsers.
Best regards,
IsmaelOctober 25, 2016 at 7:41 am in reply to: Avia Fullwidth Sub Menu and Advanced Access Manager #703620Hey ping-pong,
Thank you for using Enfold.
You can hide the element by adding the following code in the functions.php file.
/* hide submenu element */ function admin_head_mod() { $user = wp_get_current_user(); if ( in_array( 'author', (array) $user->roles ) ) { echo '<style type="text/css">.av_submenu { display: none !important; }</style>';} } add_action('admin_head', 'admin_head_mod');This code will hide the submenu element if the user role is set to “author”. You can also use the current_user_can function.
// https://codex.wordpress.org/Function_Reference/current_user_can
Best regards,
IsmaelHi,
From the article:
3.) Update CSS
Then copy the CSS from the tool and put it into a separate stylesheet on your website or you can use a free plugin like Simple Custom CSS and JS to add custom CSS to your header or footer. Then simply update the source URLs so that they are pointed at your CDN.
Did you try the plugin? https://wordpress.org/plugins/custom-css-js/
And yes, you can use the code from the previous thread to disable the default google font link.
// https://kriesi.at/support/topic/remove-google-web-font/#post-495799
Best regards,
IsmaelOctober 25, 2016 at 7:27 am in reply to: Translate Countdown Clock time units names – "Weeks", "Days", "Hours", etc. #703616Hey Michał,
Thank you for using Enfold.
1.) Please install the loco translate plugin instead and then translate the strings manually. ( see #2 )
// https://wordpress.org/plugins/loco-translate/
2-3.) We only depend on users to translate the theme. Unfortunately, no one has submitted full translation of the theme to Polish language. You might need to translate a whole lot of strings or text manually.
// https://kriesi.at/support/topic/please-contribute-and-translate-enfold/
Best regards,
IsmaelHi,
And if you want to remove the suggested or related videos, please follow these threads.
// https://kriesi.at/support/topic/question-about-using-video-for-featured-media/#post-695924
// https://kriesi.at/support/topic/remove-related-videos-when-displaying-youtube-videos-in-lightbox/#post-690575Best regards,
IsmaelHi,
Please replace it with the following css code.
#top .avia-button-fullwidth { font-size: 2em; line-height: 2em; }Turn on the custom css class if you want to apply this modifcation to a specific button or element.
// http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Best regards,
IsmaelHi,
Thank you for using Enfold.
Is this happening in the advance layout builder? We need the login details to check the issue. Please post it in the private content field. Did you add the google map api key? http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
IsmaelHey zeidmk,
Thank you for using Enfold.
I asked one of our teammates to check the site on Edge and he said that the images look the same. Could you please provide a screenshot of the issue? What do you mean by “warped” exactly?
UPDATE: This is the screenshot. http://imgur.com/a/wrrNr
Best regards,
IsmaelHi,
I’m sorry but this feature is not available in the theme by default and it will require custom modification that is outside the scope of support. Please hire a freelance developer or contact codeable. You can also experiment with javascript, using carousel or toggle the elements’ display property.
// https://codepen.io/Rowno/pen/Afykb
// https://css-tricks.com/snippets/javascript/showhide-element/Best regards,
IsmaelHi,
Why did you create “Pendants” as a page and others as portfolio items? The filter above will only work for the single post page or items with portfolio as post type.
Best regards,
IsmaelOctober 25, 2016 at 6:46 am in reply to: Column Margin-Top -400px display not right on mobile device #703586Hi,
Did you hard refresh or remove the browser cache before testing the page? Mobile devices tend to cached the page to save bandwidth. I checked the page today again and the column offset is gone. Did you remove it?
Best regards,
IsmaelHi,
I’m sorry but this feature is not added to the theme yet because it’s not a common request among users. Please hire a freelance developer to integrate the contact form with mailchimp. Or contact our partner, codeable. http://kriesi.at/contact/customization
Best regards,
IsmaelHey Webmaster,
Thank you for using Enfold.
You should install ssl plugins. Please try one of the following plugins.
// https://wordpress.org/plugins/wp-force-ssl/
// https://wordpress.org/plugins/force-ssl/
// https://wordpress.org/plugins/really-simple-ssl/Best regards,
IsmaelHi,
We need the .htaccess authentication details. Please provide that info as well. Or edit the page, place the logo/partner element inside a color section then follow this short instruction to make the container full width.
// http://kriesi.at/documentation/enfold/color-section-with-100-container/
Best regards,
IsmaelOctober 25, 2016 at 6:24 am in reply to: Enfold Mega Menu is not aligned properly – linebreaks #703574Hi,
Thank you for the info. Please add this css code in the style.css file or the Quick CSS field.
#top #header_main > .container .main_menu .sub-menu > li > a { height: auto !important; line-height: 23px !important; }Best regards,
IsmaelHi,
Please use the following plugin.
// https://wordpress.org/plugins/simple-tooltips/
After the plugin activation, edit the menu items label, add the plugin shortcode. Example:
[simple_tooltip content='This content appears in the tooltip bubble']NAME OF THE MENU ITEM[/simple_tooltip]Best regards,
IsmaelOctober 25, 2016 at 6:13 am in reply to: Past orders and Downloads not showing up on WooCommerce "My Account" Page in IE #703564Hi,
Thank you for using Enfold.
What is the version of the Internet Explorer? Note that theme is compatible with IE 9 or later versions. A screenshot will help.
Best regards,
IsmaelOctober 25, 2016 at 6:12 am in reply to: Overview Portfolio-Page without Sidebar an order of menu #703563Hi,
Glad that you figured out the portfolio issue. Unfortunately, I don’t quite understand what you meant by the following statement.
The thing is, that the programed posability (Button Link – Portfolio Entries) in the theme is fix with the sidebar.
Best regards,
IsmaelHey janetgot,
Thank you for using Enfold.
Those devices (iPad, iPhones) support mp4 videos with H.264 compression. Is this the compression of the video?
// http://www.pavtube.com/ipad-ipod-iphone-tools/video-playback.html
Use “handbreak” (https://handbrake.fr/) or any free video converter software to change the compression of the video.
Best regards,
IsmaelHi,
Increase the background height of the portrait images. Please use this css code and adjust as necessary.
.tag-portrait .av-masonry-image-container { background-size: 100% 81.55%; }Best regards,
IsmaelHi,
Thank you for using Enfold.
Have you tried using the theme’s video shortcode instead of the default wp video shortcode? And a screenshot of the issue will help.
Best regards,
Ismael - 
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