Page 1262 – Support | Kriesi.at – Premium WordPress Themes

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January 3, 2017 at 7:37 am in reply to: Several Questions and costumizations #728867
Ismael
Moderator
Hey wbitsolutions,

Thank you for using Enfold.

1.) Please add this in the Quick CSS field.
```
#top .av_seperator_big_border .av-main-nav > li:last-child > a, #top .av_seperator_big_border .av-main-nav > #menu-item-search > a {
    border-left-style: solid;
    border-left-width: 1px;
    border-right: 0;
}
```
2.) Use this css.
```
#top .main_menu .menu li:first-child {
    border-right-style: solid;
    border-right-width: 1px;
}
```
3.) Please try the following plugin. The plugin will enable you to sort the items manually.

// https://wordpress.org/plugins/post-types-order/

Please create a separate topic for each inquiry. Thank you.

Best regards,
Ismael
January 3, 2017 at 7:32 am in reply to: Sidebar Hintergrundfarbe ändern #728866

Ismael
Moderator

Hi,

Thank you for the update. Please post the login details in the private field so that we can test the script further.

Best regards,
Ismael

January 3, 2017 at 7:23 am in reply to: VIDEO ON MOBILE PROBLEM #728865

Ismael
Moderator

Hi,

We modified the code in the Quick CSS field and added a custom css class attribute to the slider and the video element. Please remove browser cache or hard refresh before checking the page.

Best regards,
Ismael

January 3, 2017 at 7:13 am in reply to: Mouse Over masonry elements in mobile #728864
Ismael
Moderator
Hi,

Thank you for using Enfold.

I’m sorry but this is not possible because the caption or title container will only display on mouse hover. If you want to remove it on mobile, use this css code.
```
.avia_desktop .av-caption-on-hover .av-masonry-item-with-image .av-inner-masonry-content {
    display: none !important;
}
```
Best regards,
Ismael
January 3, 2017 at 7:03 am in reply to: Row is suddenly set to display:none #728860
Ismael
Moderator
Hi,

I’m not sure how the inline styling is being applied but you can override it with this custom css.
```
@media only screen and (max-width: 767px) {
   .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
       display: block !important;
   }
}
```
Did you add any custom script to the theme? It might be a plugin issue so a quick plugin toggle test will help.

Best regards,
Ismael
January 3, 2017 at 6:56 am in reply to: Enfold Lightbox pictures disappearing on Iphone and Ipad #728857

Ismael
Moderator

Hey sabrinag99,

Thank you for using Enfold.

A lot of users reported the issue but we haven’t found a fix yet. Please post the WP and FTP details in the private field so that we can inspect the issue further.

Best regards,
Ismael

January 3, 2017 at 6:23 am in reply to: Enfold – Reducing Size of My Screen Squeezes ALL Website Text Inward #728853
Ismael
Moderator
Hi,

Move the css modification inside a css media query so that it won’t affect smaller screens. Example.
```
@media only screen and (min-width: 989px) {
  /* Add your Desktop Styles here */

  /* Moves the MENU inward, Flush with body content */
  .main_menu {
    right: 23%;
  }

  /* Logo moved far left margin, previously -25, now pushed towards the RIGHT */
  .logo {
    margin-left: 570px;
  }
}
```
Best regards,
Ismael
January 3, 2017 at 6:20 am in reply to: How to make font icon captions link (to same URL as font icons) #728852
Ismael
Moderator
Hey newpappa,

Thank you for using Enfold.

Please add this code in the functions.php file.
```
add_action('wp_footer', 'ava_custom_script');
function ava_custom_script(){
?>
<script type="text/javascript">
(function($) {
	function a() {
		$('.av_icon_caption').on('click', function() {
			var link = $(this).prev('a').attr('href');
			window.location.href = link;
		})
    }

	a();
})(jQuery);
</script>
<?php
}
```
And this code in the Quick CSS field.
```
.av_icon_caption {
    cursor: pointer;
}
```
Best regards,
Ismael
January 3, 2017 at 6:11 am in reply to: Yet Another CSS Font-Face Question #728849

Ismael
Moderator

Hi,

It should be “@font-face”, not just “font-face”. We modified the code in the style.css file but the site is still loading the old version. Please purge the cache or disable the cdn.

Best regards,
Ismael

January 3, 2017 at 5:59 am in reply to: Icons side by side on mobile #728845
Ismael
Moderator
Hey newpappa,

Thank you for using Enfold.

Please decrease the width of the icon container on mobile.
```
@media only screen and (max-width: 767px) {
    #top .av_font_icon a {
        width: 60px !important;
    }
}
```
Best regards,
Ismael
January 3, 2017 at 5:37 am in reply to: pagina superior no visitable #728840

Ismael
Moderator

Hey asanvica,

Thank you for using Enfold.

In the Appearance > Menus panel, replace the “Artists” menu item with a custom link. Add the hashtag (#) symbol as the url.

Best regards,
Ismael

January 3, 2017 at 5:32 am in reply to: How to edit woocomerce product page layout #728836

Ismael
Moderator

Hey ahouglum,

Thank you for using Enfold.

What specific changes are you trying to implement in those pages? You can refer to the WooCommerce template hooks and filter documentation for more info.

// https://docs.woocommerce.com/wc-apidocs/hook-docs.html
// https://docs.woocommerce.com/document/introduction-to-hooks-actions-and-filters/

Best regards,
Ismael

January 3, 2017 at 5:26 am in reply to: Lightbox and JPG with capital letters #728834

Ismael
Moderator

Hey Guenter,

Thank you for using Enfold.

Could you please re-create the test page so that we can inspect it?

Best regards,
Ismael

January 3, 2017 at 5:25 am in reply to: Cart Button Background in transparent menu not transparent #728833
Ismael
Moderator
Hey joerka27,

Thank you for using Enfold.

Please add this in the Quick CSS field.
```
.av_header_transparency.header_color .cart_dropdown_link {
    background-color: transparent;
}

.av_header_transparency.header_color .cart_dropdown {
    border: 0;
}
```
Best regards,
Ismael
January 3, 2017 at 5:12 am in reply to: Menu behaving differently when a page is previewed versus loaded through links #728831

Ismael
Moderator

Hi,

I’m afraid my enfold version is up to date (3.4.6).

That is actually a very old version of the theme. The latest version is 3.8.4. Please update the theme via FTP if you can’t see the latest update in the theme options.

// http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Best regards,
Ismael

January 3, 2017 at 5:10 am in reply to: LayerSlide on product category #728829

Ismael
Moderator

Hi,

I’ll just ask one question to make myself clearer: should Layer Slider work in woocommerce category pages descriptions?

I’m sorry but this is not possible without some modifications in the theme. You need to modify the product category template or use an existing hook and add the layer slider shortcode. Unfortunately, the theme disabled the slider’s shortcode so you have to purchase a license, install the plugin as a standalone plugin then deactivate the theme’s plugin configuration. If you want a “dirty” workaround, you can try the solution in the following thread.

// https://kriesi.at/support/topic/adding-avia-elements-to-woocommerce-archive-product-php/#post-710560

Best regards,
Ismael

January 3, 2017 at 5:03 am in reply to: Footer not Full Width Woocommerce Shop Page #728827

Ismael
Moderator

Hey brianacunningham,

Thank you for using Enfold.

Did you install an instagram plugin? Please try to deactivate every plugins in your installation then check the page again. It’s possible that the plugin conflicts with the theme’s markup.

Best regards,
Ismael

January 3, 2017 at 5:01 am in reply to: Drop Shadows on Rows #728826
Ismael
Moderator
Hi,

Please turn on the custom css class field then add a unique class attribute (use “shadow-box” for example) to the elements where you want the shadows and corners to appear. Add this css code in the Quick CSS field.
```
.shadow-box {
    border-radius: 10px;
    box-shadow: 0 0 10px grey;
    padding: 20px;
    margin-bottom: 30px;
}
```
// http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

Best regards,
Ismael
January 3, 2017 at 4:55 am in reply to: Datum aus Suchergebnissen in Google entfernen #728825

Ismael
Moderator

Hi,

Could you please provide a link to the newly created posts? Did you disable the open graph meta for facebook? The date from the open graph data is the same as the one in the SERPs. You will not find any “date” or “time” markup in the helper-markup.php file.

Best regards,
Ismael

January 3, 2017 at 4:52 am in reply to: All " pages" are shown on Home page #728824

Ismael
Moderator

Hi,

Please delete the current home page then re-create it from scratch. It’s possibly a corrupted entry in the database.

Best regards,
Ismael

December 29, 2016 at 2:24 am in reply to: missing stylesheet #728397

Ismael
Moderator

Hey steve garrity,

Thank you for using Enfold.

Please try to install the theme via FTP instead. This short tutorial should help.

// http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Best regards,
Ismael

December 29, 2016 at 2:23 am in reply to: Support questions from staff cannot be answered #728395

Ismael
Moderator

Hi,

Great! Let us know if you need anything else. See you on 2017! :)

Best regards,
Ismael

December 29, 2016 at 2:22 am in reply to: Google Analytics event tracking #728394

Ismael
Moderator

Hi,

Did you set the goal type as event?

// https://support.google.com/analytics/answer/1033068#Anatomy
// https://developers.google.com/analytics/devguides/collection/analyticsjs/events

Please review this article.

// https://support.google.com/analytics/answer/1032415?hl=en

Best regards,
Ismael

December 28, 2016 at 4:20 am in reply to: How to make enfold-social-share-buttons availabe for other custom post types #728345

Ismael
Moderator

Hi,

1.) The editor messed up the code so we edited it a bit. Please try it again.

2.) Please post the login details in the private field so that we can check the event posts.

Best regards,
Ismael

December 28, 2016 at 4:17 am in reply to: Datum aus Suchergebnissen in Google entfernen #728344

Ismael
Moderator

Hi,

i disabled the yoasts open graph meta data for facebook but unfortunately it doesnt work.

You have to wait for a few days, weeks or even months before google update the URL. This process takes a while so you have to be a little patient. Did you ask google to recrawl the url?

// https://support.google.com/webmasters/answer/6065812?hl=en

Happy holidays! :)

Best regards,
Ismael

December 28, 2016 at 4:15 am in reply to: Productimages Woocommerce review-order.php #728343

Ismael
Moderator

Hi,

Thank you for the info.

The modification is not working because the “woocommerce-german-market” overrides the template. I’m not sure if we can override the plugin’s template in a child theme so we modified the plugins > woocommerce-german-market > templates > woocommerce-german-market > second-checkout2.php file. Please remove browser cache before checking the page.

// https://www.feentueren.de/bestellung_bestaetigen__absenden/

Best regards,
Ismael

December 28, 2016 at 4:01 am in reply to: alignment pricing table #728342
Ismael
Moderator
Hi,

Please add this in the Quick CSS field to remove the extra space above the first field.
```
.pricing-table.avia-highlight-col .pricing-extra {
    display: none;
}
```
And on mobile, possible to have non responsive ?

This is possible but the design of the table will change a bit. Set the “Table Purpose” to “tabular” and the “Responsive Styling” to “scrollable”.

Best regards,
Ismael
December 28, 2016 at 3:55 am in reply to: Form text names to the left #728341
Ismael
Moderator
Hi,

Please adjust the code to the following.
```
.avia_ajax_form label {
    width: 30%;
    float: left;
}

.avia_ajax_form input, .avia_ajax_form textarea {
    width: 70% !important;
}
```
Adjust the values as needed.

Best regards,
Ismael
December 28, 2016 at 3:52 am in reply to: First attribute is not displayed correctly #728340
Ismael
Moderator
Hi,

Thank you for the info.

Please try this in the Quick CSS field.
```
.woocommerce_attribute.wcv-metabox.closed.taxonomy.pa_color h5 {
    clear: both !important;
}
```
Best regards,
Ismael
December 28, 2016 at 3:24 am in reply to: Bug Report – Fullwidth Sub Menu – On Cell Phone #728339

Ismael
Moderator

Hi,

We already notified Kriesi regarding the patch and it should be implemented on the next update. We are very sorry for the inconvenience.

Best regards,
Ismael
Author

Posts

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