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Hi,
Did you copy the code from your email? Please copy it directly from the forum. Or post the login details in the private field and we’ll add it in your installation.
Best regards,
IsmaelHi,
Did you copy the code from your email? Please copy it directly from the forum. Or post the login details in the private field and we’ll add it in your installation.
Best regards,
IsmaelHi,
Who is RitaA and Joyce Van Delft? Looks like both of you are creating those duplicated pages. I think you can delete this one.
// http://chilliwackgatedcommunities.com/wp-admin/post.php?post=661&action=edit
This is the correct listing page.
// http://chilliwackgatedcommunities.com/wp-admin/post.php?post=1586&action=edit
I don’t see the original issue though.
Best regards,
IsmaelJanuary 12, 2017 at 5:24 am in reply to: Masonry grid with categories above (grouping / search box) #732441Hey Jurgen,
Thank you for using Enfold.
1.) The filter has not been implemented yet so you have to modify the parent theme files. Or you can try the following plugin.
// https://wordpress.org/plugins/taxonomy-terms-order/
2.) I’m sorry but this will require major modification in the theme. Please hire a freelance developer or contact our partner, codeable.
// http://kriesi.at/contact/customization
Best regards,
IsmaelJanuary 12, 2017 at 5:19 am in reply to: Conflict between ENFOLD and Measurement Price Calculator [URGENT] #732438Hi,
Are you sure that this is the correct file server? I modified the style.css file to test it but it’s not taking effect in the frontend. This css codes in the style.css file should hide the cart dropdown and the logo but it’s not working.
.logo { display: none !important; } #menu-item-shop { display: none !important; }Best regards,
IsmaelHey mike235,
Thank you for using Enfold.
Edit the post then click the Screen Options located at the top right corner of the dashboard. Disable the “Layout” metabox there.
Best regards,
IsmaelJanuary 11, 2017 at 7:23 am in reply to: Gallery with Large Preview & Thumbnails Below – Large Gaps! #731906Hi,
I’m sorry but I can’t reproduce the issue on Firefox either. I don’t see any gaps or white spaces around the big preview image. Please post the login details here so that we can check the settings.
Best regards,
IsmaelHi,
@Farmerjohn: Please try to re-update the theme manually via FTP.// http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Best regards,
IsmaelJanuary 11, 2017 at 7:03 am in reply to: Advanced Layout Builder on custom post doesn't open by default #731894Hi,
Thank you for the info. I was able to login to the site but I’m not sure why it doesn’t switch to the advance layout builder automatically. I will ask Kriesi to check this. Please wait for his response.
Best regards,
IsmaelJanuary 11, 2017 at 7:01 am in reply to: One-Page: Color section unexpectedly affects the output in responsive design. #731892Hey Marcus,
Thank you for using Enfold.
The site looks fine on mobile view. Could you please provide a screenshot of the issue? Use imgur or dropbox.
Best regards,
IsmaelHi,
Thank you for using Enfold.
The code looks correct. Please try this one:
add_filter( 'avf_datepicker_dateformat', function() { return 'mm / dd / yy'; } ); add_filter( 'avf_datepicker_date_placeholder', function(){ return 'MM / DD / YY'; } );NOTE: Copy the code directly from this forum and not from your email.
Best regards,
IsmaelHi,
I can’t reproduce the issue on my installation. Could you please provide the actual url to the page with the issue? Did you use additional css modifications other than the ones suggested in the previous thread?
Best regards,
IsmaelHi,
Thank you for using Enfold.
Did you upload a custom font icon or use the Iconfont Manager? Please make sure to copy the whole wp-content > uploads folder?
Best regards,
IsmaelHey Bernhard,
Thank you for using Enfold.
Are you using the grid layout? I can only see one blog entry in the page. Please edit the page then look for the blog posts element, set the “Preview Image Size” to manual then choose the thumbnail size. Or change the blog layout to single author or multi author.
Best regards,
IsmaelHey kultura-natura,
Thank you for using Enfold.
The grid layout is using the “portfolio” thumbnail by default. If you want to change the dimension of the thumbnail, install the following plugin then go to the Settings> Media panel. Adjust the size and crop parameter, save, update then regenerate the thumbnails.
// https://wordpress.org/plugins/simple-image-sizes/
Best regards,
IsmaelHi,
Please edit the enfold/config-templatebuilder/avia-shortcodes/postslider.php file. Or use the following filter in the functions.php file.
add_filter('avf_postgrid_excerpt_length','avf_postgrid_excerpt_length_mod', 10, 1); function avf_postgrid_excerpt_length_mod($length) { $length = 100; return $length; }Adjust the value as needed.
Best regards,
IsmaelJanuary 11, 2017 at 5:37 am in reply to: Admin username output on page in av-structured-data #731844Hi,
Thank you for using Enfold.
Please edit the includes > helper-markup.php file then remove this code around line 344:
if( !in_array('publisher', $exclude) ) { $output .= "<span class='av-structured-data' {$publisher_markup}> <span itemprop='name'>{$author_name}</span> <span itemprop='logo' itemscope itemtype='http://schema.org/ImageObject'> <span itemprop='url'>{$logo_url}</span> </span> </span>"; } if( !in_array('author', $exclude) ) { $output .= "<span class='av-structured-data' {$author_markup}><span itemprop='name'>{$author_name}</span></span>"; }Best regards,
IsmaelHi,
Those will not be applied because we already remove the whole markup for the date attribute. Please check the html of the page again.
Best regards,
IsmaelHi,
We modified the code in the Quick CSS field:
@media only screen and (min-width: 1024px) { #sliderhome * { overflow: visible !important; } #sliderhome .caption_framed .slideshow_caption .avia-caption-content p, #sliderhome .caption_framed .slideshow_caption .avia-caption-title, #sliderhome .avia-caption .avia-caption-content p, #sliderhome .avia-caption .avia-caption-title { background-color: transparent; width: 50%; margin-left: 50%; } #sliderhome .avia-caption { bottom: 30%; } #sliderhome .avia-inner-caption { background: rgba(0,0,0,.5); width: 50%; } } @media only screen and (min-width: 1600px) and (max-width: 2600px) { #sliderhome .avia-caption { left: -450px; } } @media only screen and (min-width: 1024px) and (max-width: 1599px) { #sliderhome .avia-caption { left: -200px; } }I’m sorry but you cannot apply this modification in a boxed layout.
Best regards,
IsmaelJanuary 11, 2017 at 5:18 am in reply to: "Error fetching content" – Problem still exists on 3.8.4 #731833Hi,
We just installed a memory usage display plugin and nothing else. The site is working before I left it.
Best regards,
IsmaelHi,
The data-loop attribute is set to “1” which means that the loop parameter is enabled. In the safari browser inspector console, do you see any errors or notifications? Did you add any modifications to the theme?
Best regards,
IsmaelHi,
Thank you for the info. Please try to combine the widget area, title and text inside a single text or code block element.
<div class="alignleft custom_widget">[av_sidebar widget_area='NAME OF THE WIDGET AREA']</div> Title Here Text HereWe wrapped the widget area inside a div container with a unique class attribute so that we can apply the following css modification.
.custom_widget { float: left; width: 30%; }Best regards,
IsmaelJanuary 11, 2017 at 4:58 am in reply to: MailChimp – Unsubscribed emails unable to resubscribe #731829Hi,
1.) Please read through the following documentations. Make sure that you delete the user because unsubscribed users cannot subscribe again.
// http://kb.mailchimp.com/lists/managing-subscribers/how-to-remove-subscribers
2.) They have to confirm the email themselves. You cannot enter it in the element because they are already considered as subscribe. Adding a note about the double opt-in process beside the form should help prevent this.
Best regards,
IsmaelJanuary 11, 2017 at 4:35 am in reply to: having for custom post type "event" the avia-post-nav too #731826Hi,
UPDATE: The post navigation is not visible in the “eventmanager” event pages because the “avia_post_nav” function is not included in the template.
Best regards,
IsmaelJanuary 11, 2017 at 4:32 am in reply to: having for custom post type "event" the avia-post-nav too #731825Hey Guenter,
Thank you for using Enfold.
I’m sorry but the inquiry is a bit unclear. Could you please provide a url or a screenshot of the issue?
Best regards,
IsmaelHi,
We are very sorry for the confusion. We reviewed the inquiry and provided a modified function based on @yigit’s original suggestion. We also added a follow up reply in case the function didn’t work.
Please test the function first then we’ll proceed to the next inquiry if it doesn’t work.
Best regards,
IsmaelJanuary 11, 2017 at 4:25 am in reply to: Recent Blogs Not Displaying on Blog Page or Recent Posts #731823Hi,
Thank you for the info. The latest blog posts are displayed on the blog page when I checked the page today. Did you figure out the issue?
Best regards,
Ismael -
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