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Viewing 13 posts - 1 through 13 (of 13 total)
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  • December 19, 2016 at 4:38 am #725939
    cggmbims

    I’ve gone through and made sure WordPress and the Enfold Theme files are up to date and deactivated all the plugins, but the blog page on our site and the list of recent posts does not display any blog posts since October. When we are logged into WordPress, the posts appear in the Recent posts and the blog page, but not when you are logged out.

    Any help to resolve this is appreciated! Thank you

    December 20, 2016 at 5:46 am #726404
    Rikard

    Hey cggmbims,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 3, 2017 at 5:05 pm #729066
    cggmbims

    Thank you, Rikard

    January 4, 2017 at 4:57 am #729254
    Rikard

    Hi,

    Thanks for the details, it looks fine on my end though. The Recent Posts widget is displaying Kiefel Photography and Boulder Senior Portraits as the latest post and that is your latest post. Could you try clearing your browser cache and reload a few times to see if that helps please?

    Best regards,
    Rikard

    January 4, 2017 at 5:10 am #729260
    cggmbims

    Hi Rikard,

    Thank you for taking a look. The issue is when you are logged in the posts appear, but when you are not logged into the site the Recent Posts widget and the blog page don’t display the recent posts when you are logged out of the website.

    Do you see this happening, as well. On our end the most recent post (when viewing the site not logged in) is October 11. We’ve tried clearing cookies and viewing the site on different browsers and devices.

    Best Regards,
    Caitlin

    January 6, 2017 at 4:52 am #730145
    Ismael

    Hi,

    I can reproduce the issue but I’m not sure what’s causing it. Please post the FTP details here so that we can check it further. Did you modify the .htaccess file? Is the site subscribed to a cdn provider?

    Best regards,
    Ismael

    January 6, 2017 at 5:54 am #730170
    cggmbims

    Hi, I don’t believe we modified the .htaccess file and I don’t believe the site is subscribed to a cdn provider. FTP info is below.

    Thank you

    January 11, 2017 at 4:25 am #731823
    Ismael

    Hi,

    Thank you for the info. The latest blog posts are displayed on the blog page when I checked the page today. Did you figure out the issue?

    Best regards,
    Ismael

    January 11, 2017 at 5:25 am #731836
    cggmbims

    Unfortunately, no. When we are logged out of WordPress, the last post we see is still from Oct 11, 2016.

    January 14, 2017 at 3:24 am #733417
    Ismael

    Hi,

    I checked the blog’s html and found this line even though the W3 Total Cache plugin is deactivated.

    Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

    Minified using disk
    Page Caching using disk: enhanced
    Database Caching 1/98 queries in 0.113 seconds using disk
    Object Caching 4622/5009 objects using disk
    Content Delivery Network via N/A

    Served from: http://www.kiefelphotography.com @ 2016-10-18 06:44:25 by W3 Total Cache

    Please post the content of the .htaccess file on pastebin.com. We would like to check it.

    Best regards,
    Ismael

    January 15, 2017 at 5:57 pm #733771
    cggmbims

    Hello, The link is below to the pastebin.com

    Thank you for your help!

    January 15, 2017 at 6:00 pm #733772
    cggmbims

    And, I actually was able to remove the extra lines in the htaccess code – the blog posts are appearing how they should again.

    Thank you very much for all your help!

    January 15, 2017 at 7:48 pm #733798
    Basilis

    Hey!

    Happy we could help you!
    Can we please also ask you rate Enfold Theme at themeforest?
    It is a great assistance!

    Please feel free to let us know if we can do anything else for you.

    Cheers!
    Basilis

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