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Viewing 30 posts - 331 through 360 (of 66,246 total)
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  • in reply to: Big issue with latest version #1485612

    Hi,

    If changes are made, such as css modifications or additional elements added to certain pages, the theme will try to regenerate the post css files and dynamic stylesheets, but this process should not consume significant server resources and will cease immediately once the files are generated. And since changes have been made to the site, the cache plugin will also perform its task of rebuilding cached files to make sure updated content is served to the client. This process may temporarily consume server resources.

    We installed the Query Monitor plugin but didn’t find any errors, only minor notices from the WordPress core, which should not impact the site in any way. Let us know in a different ticket if the issue occurs again. We’ll close this one for now.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    For the main menu or navigation, check the includes > helper-main-menu.php file and to modify the footer, you can edit the footer.php file. Make sure sure to keep notes or logs of each modification in case the parent theme files are updated or changed in the future.

    Best regards,
    Ismael

    in reply to: Show portfolio categories via the navigation #1485610

    Hi,

    If we’re not mistaken, he’s asking if it’s possible to apply the AJAX portfolio on category or archive pages. Unfortunately, there is no option for this by default.

    Best regards,
    Ismael

    in reply to: CSS issues transferring from homepage to other pages #1485609

    Hey KevinNorlander,

    Thank you for the inquiry.

    The “About” page seems to be displaying correctly. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    View post on imgur.com

    Also, try to temporarily disable the cache plugin and the Enfold > Performance > File Compression settings to make sure that any css modifications are reflected on the front end.

    Best regards,
    Ismael

    in reply to: Theme Demos & Widgets #1485608

    Hey Aron,

    Thank you for the inquiry.

    Currently, there are no plans on releasing a new demo or template, but the elements in the theme are fully configurable with some template and css modifications. If you can describe what you’re trying to create, we’d try to help out or provide guidance.

    Best regards,
    Ismael

    in reply to: Navigation thumbnails not appearing on layer slider #1485607

    Hey tonyiatridis,

    Thank you for the inquiry.

    We enabled the Project Settings > Navigation > Show Navigation Buttons > Slide Navigation Buttons, then added this css code to make the thumbnail navigation fullwidth.

    .ls-noskin .ls-thumbnail {
        top: 0px;
        width: 100% !important;
    }

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Enfold Accordion is stuck open #1485606

    Hey connect4consulting,

    Thank you for the inquiry.

    It looks like this code was added, which forces the accordion items to remain open every time.

    .js_active .toggle_wrap {
        display: block;
        position: static;
        visibility: visible;
        left: 0;
        width: auto;
        z-index: 1;
    }

    Please remove the css code from the wp-content/themes/gpa-therapy-3/style.css file.

    Best regards,
    Ismael

    in reply to: Glassy and transparent header or transparent header #1485567

    Hey limedrop,

    Thank you for the inquiry.

    You can try this css code to apply a linear gradient background color to the header:

    #top .av_header_transparency .header_bg {
        opacity: 1;
        background: linear-gradient(to bottom, #0f114c, rgba(15, 17, 76, 0));
    }

    You may need to adjust the color of the main menu items as well.

    Best regards,
    Ismael

    in reply to: hide the icon mouse-over label #1485565

    Hi,


    @Guenni007
    : Looks like the filter is intended only for the ARIA attributes of the SVG logo.

    Best regards,
    Ismael

    in reply to: Show all sections in Portfolio #1485559

    Hi,

    If you need a more advanced sorting or filtering feature, we recommend FacetWP. However, it is not compatible with the portfolio element, so you will need to create your own grid.

    https://facetwp.com/

    For more assistance regarding site customization, we recommend Codeable.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Reduce loading time with the AJAX portfolio #1485558

    Hi,

    One thing that could probably help speed things up a bit is to preload the images used in the portfolio AJAX preview. This way, the images will be ready prior to opening the portfolio item. Another is image compression and general site or page optimization. Please check the links below for more info.

    https://www.wppagebuilders.com/preload-images-wordpress/
    https://gtmetrix.com/wordpress-optimization-guide.html
    https://wpengine.com/resources/improve-wordpress-site-speed/

    We also noticed that the images are in webp format. Are you using a plugin to convert them? Does it make any difference when this plugin is disabled?

    Best regards,
    Ismael

    in reply to: Show all sections in Portfolio #1485555

    Hey klick-design-rbh,

    Thank you for the inquiry.

    I would like to see these on the first page and then, when I click on them, all DecoStairs that are also on pages 2 and 3, for example, appear.

    Unfortunately, the category sort or filter is limited to the items displayed on the current page, and it’s not possible to add sub-navigation. It cannot retrieve items from the next or previous pages. If you need the filter to display all associated items, you’ll need to disable pagination and display all portfolio items on a single page. Hope this helps clarify things a bit.

    Best regards,
    Ismael

    in reply to: Show portfolio categories via the navigation #1485554

    Hey klick-design-rbh,

    Thank you for the inquiry.

    Unfortunately, it’s not possible to enable the AJAX portfolio feature on archive or category pages. You may need to create dedicated custom pages for your portfolio categories instead of using the default portfolio category template.

    Best regards,
    Ismael

    in reply to: Change search page portfolio #1485553

    Hey klick-design-rbh,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue or elaborate on it further? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Reduce loading time with the AJAX portfolio #1485552

    Hey klick-design-rbh,

    Duplicate thread: https://kriesi.at/support/topic/reduce-loading-time-with-the-ajax-portfolio-2/

    Best regards,
    Ismael

    in reply to: Reduce loading time with the AJAX portfolio #1485551

    Hey klick-design-rbh,

    Thank you for the inquiry.

    There should be a loading icon displayed while the associated images in the portfolio AJAX item are loading. You can see this behavior in the demo: https://kriesi.at/themes/enfold-2017/portfolio/portfolio-4-columns-centered-ajax/

    Did you happen to disable the loading icon or modify any of the theme templates?

    Best regards,
    Ismael

    in reply to: Big issue with latest version #1485545

    Hi,

    Thank you for the update.


    @soniavoice
    : If you can, please create a new thread and provide the login details in the private field. We’ll try to check if the issue is actually coming from the theme.

    Did they point to any specific features or code in the Enfold theme that might be causing the resource spike, or are they assuming that based on a few threads found in the forum? The only feature we can think of that might cause such a spike is the saving of theme options because it regenerates the dynamic stylesheets, but this should not affect the front end unless changes are being made frequently on a daily basis.

    Best regards,
    Ismael

    in reply to: Enfold Theme Support #1485544

    Hey Mike,

    Thank you for the inquiry.

    You will need to update the theme manually via FTP this time because the automatic update feature no longer works in the current version (4.0.7) installed in your site. For more info on how to perform a manual update, please refer to this documentation:

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Once the theme is updated to the latest version, you can generate a private token to enable automatic updates in the future.

    https://kriesi.at/documentation/enfold/theme-registration/

    We recommend creating a full site backup before proceeding and doing the update on a staging site. Fix any issues there before transferring the changes to your live site. You can clone the live site using plugins such as Duplicator or WP Migrate DB.

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Google CAPTCHA 3 #1485543

    Hi,

    Thank you for the info.

    Google reCAPTCHA v2 is still currently supported, but we’ll forward the thread to our channel and possibly provide an update if necessary.

    Best regards,
    Ismael

    in reply to: hide the icon mouse-over label #1485541

    Hi,

    The tooltip or icon tag is a default browser feature, and the only way to disable it is by removing the title attribute or tag. The script provided by @Guenni007 and the the filter we shared should take care of that.

    We’ll close the thread for now but if you have more questions, feel free to start another.

    Have a nice day.

    Best regards,
    Ismael

    Hey hostworks,

    Thank you for the inquiry.

    You’ll find the main wrapper that contains all the content in the themes/enfold/header.php file, so creating or overriding the template in your child theme is the cleanest approach. Look for this code around line 279:

    
    <div id='main' class='all_colors' data-scroll-offset='<?php echo avia_header_setting( 'header_scroll_offset' ); ?>'>
    
    

    Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: hide the icon mouse-over label #1485493

    Hey laptophobo,

    Thank you for the inquiry.

    Try to add this filter in the functions.php file to remove the default attributes of the SVG icons:

    add_filter('avf_ignore_svg_aria_attributes', '__return_true');
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Google CAPTCHA 3 #1485485

    Hi,

    It’s still possible to create and use classic keys (v2/v3) using this link: https://www.google.com/recaptcha/admin

    View post on imgur.com

    Please check this documentation for more info on how to create captcha keys: https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha

    Best regards,
    Ismael

    in reply to: Wpforms Plugin Conflict with enfold child theme #1485481

    Hi,

    Thank you for the info.

    The contact form seems to be working correctly on our end. We submitted a test entry, and it is properly listed in the WPForms Entries section, but since we don’t have access to your HubSpot panel, we can’t confirm if the same entry was successfully added there.

    Regarding the classic editor being enabled, please go to Enfold > Theme Options, scroll to the bottom of the panel, and look for the Select Your Editor setting. Choose the first option to enable the block editor. Let us know if this makes any difference.

    Best regards,
    Ismael

    in reply to: Big issue with latest version #1485479

    Hi,

    The latest version, 7.1.1, was released last month, on May 28 to be exact. Regarding the CPU spike, it’s possible that some plugins are scheduling processes or tasks at specific times, which could consume significant server resources. Is this happening at a specific time? The theme schedules a CRON job that deletes old css files, confirms admin notices or check instagram files, and you can disable them using the following filters but this may not make any noticeable difference since the tasks are not really resource-intensive.

    
    add_filter('avf_post_css_management_activate_cron', '__return_false');
    add_filter('avf_instagram_activate_cron', '__return_false');
    add_filter('avf_admin_notices_activate_cron', '__return_false');
    

    Your theme (Enfold Child) contains outdated copies of some WooCommerce template files. You may need to update these files to ensure compatibility with the current version of WooCommerce. Suggestions for fixing the issue:

    Did you modify any Woocommerce templates in the child theme? If so, you’ll need to update those template files to be compatible with the latest version of Woocommmerce.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Would temporarily disabling the file compression settings have done the same you think?

    Since you’re already using the compression options provided by the cache plugin, enabling the default compression in the theme is no longer necessary and redundant. We recommend keeping this option disabled.

    To your suggestion though, when you select “Do not display border,” the border style (and all subsequent options) disappear from the UI and can’t be selected. Is that the intended behavior?

    Yes, this is the intended behavior. The subsequent options are no longer applicable because the first option completely disables the borders.

    Let us know if the issue comes up again.

    Best regards,
    Ismael

    in reply to: Google CAPTCHA 3 #1485477

    Hi,

    Thank you for the info. Looks like you have enabled V3 but you haven’t entered the V2 keys. Please note that when using V3, you also need to input the V2 keys, which serve as a fallback in case V3 authentication fails. To do this, go to the Enfold > Google Services and enter the V2 site and secret keys in their respective fields.

    Best regards,
    Ismael

    Hey amollde,

    Thank you for the inquiry.

    Have you tried exporting the theme options from the Enfold > Import/Export panel? Please check the documentation below for more info.

    https://kriesi.at/documentation/enfold/backup-theme-settings/#export-theme-settings

    You can also use a plugin such as Duplicator or WP Migrate DB to create a copy of the site.

    Best regards,
    Ismael

    in reply to: Google CAPTCHA 3 #1485407

    Hey Christian,

    Thank you for the inquiry.

    Did you disable Google reCAPTCHA? The form is working correctly when we checked, but it’s only using the default Enfold Numeric Captcha. Please create a test page with Google reCAPTCHA enabled and provide the login details so we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Accessibility Issue with Search Icon #1485406

    Hi,

    Thank you for the update.

    What happens when you edit line 120 of the enfold\includes\config-enfold\functions-enfold.php file?

    $icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ 'aria-hidden' => 'true', 'title' => $title, 'desc' => $title ] );
    

    Try to set aria-hidden to false:

    $icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ 'aria-hidden' => 'false', 'title' => $title, 'desc' => $title ] );
    

    Or remove the attributes completely.

    $icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ ] );
    

    Let us know the result.

    Best regards,
    Ismael

Viewing 30 posts - 331 through 360 (of 66,246 total)