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Viewing 30 posts - 331 through 360 (of 66,827 total)
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  • in reply to: color section arrow not working #1489514

    Hey Antonio,

    Thank you for the inquiry.

    We are not seeing the scroll down arrows in the sections. Please make sure that the Styling > Scroll Down Arrow > Display a Scroll Down Arrow option is enabled.

    Screenshot-2025-09-24-at-12-00-46-PM

    Best regards,
    Ismael

    in reply to: webp images not opening in lightbox #1489513

    Hi,

    Thank you for the login info.

    Looks like the lightbox doesn’t support webp images. One workaround, if you really need to use a webp image and enable the lightbox, is to set the Advanced > Link Settings > Image Link? option to “Set Manually”, then place the URL of a jpg or png image in the provided link field. Let us if you need more info.

    Best regards,
    Ismael

    in reply to: Layerslider text box right margin #1489512

    Hi,

    Are you trying to change the color of the menu items on hover? Try to add this css code:

    #top .av-submenu-container.av-mfuwd2dc-fbfd62110b190173ec9e1a9c9af59e82 .av-subnav-menu li:hover a {
        color: #f3ab29;
    }

    Best regards,
    Ismael

    in reply to: Save button Visible on the front end. #1489511

    Hi,

    Thank you for the update.

    There was actually a “Save” button html element in the editor — we’re not sure how it got there, but we have removed it.

    <a class="avia-modal-save button button-primary button-large" href="https://xxxxxxx.com/wp-admin/post.php?post=6549&action=edit#save">Save</a>
    

    Best regards,
    Ismael

    in reply to: Lens and cart svg dimensions #1489510

    Hi,

    Thank you for the login info.

    Looks like the issue only occurs when you’re not logged in. Have you tried temporarily deactivating the WP Rocket plugin? Please back up your WP Rocket settings first, then disable the plugin and let us know the result.

    Best regards,
    Ismael

    in reply to: Staging Site Not Responsive on Child Theme #1489509

    Hi,

    Thank you for the update.

    It seems to be working correctly on our end. Please try purging the cache or temporarily disable the Autoptimize plugin before checking the page again.

    Screenshot-2025-09-24-at-11-27-36-AM

    Best regards,
    Ismael

    in reply to: Save button Visible on the front end. #1489477

    Hi,

    That’s quite odd. You can temporarily hide the save button using this css code:

    .responsive .page .avia-modal-save.button.button-primary.button-large {
        display: none;
    }
    

    Please provide the login details in the private field so that we can investigate the issue further.

    Best regards,
    Ismael

    in reply to: webp images not opening in lightbox #1489476

    Hi,

    Thank you for the update.

    What happens when you add the class name “post-entry” to the image elements? Please provide the login details in the private field so we can investigate the issue further. Also, make sure that Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    in reply to: Layerslider text box right margin #1489475

    Hi,

    You can add this css code to make the background transparent and have the menu float above the slider.

    @media only screen and (min-width: 768px) {
      /* Add your Desktop Styles here */
    
      #top .av-submenu-container.av-mfuwd2dc-fbfd62110b190173ec9e1a9c9af59e82 {
        position: absolute;
        background-color: #4f5b33a3;
      }
    
      #top .av-submenu-container.av-mfuwd2dc-fbfd62110b190173ec9e1a9c9af59e82 .av-subnav-menu li a {
        background-color: transparent;
      }
    }
    

    Screenshot-2025-09-23-at-11-16-23-AM

    Best regards,
    Ismael

    in reply to: Scheduled post gets published but link is wrong #1489473

    Hi,

    Glad to know that you’ve found a workaround — thank you for the update. Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: Staging Site Not Responsive on Child Theme #1489472

    Hey classywebsites,

    Thank you for the inquiry.

    You can add this css code to adjust the font size of the widget button and prevent it from getting cut off.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      #custom_html-2 button {
        font-size: 16px;
        word-break: keep-all;
      }
    }
    

    Regarding the columns on the homepage, the one in the middle has a longer text, so it doesn’t align with the other columns. Shortening the description should help.

    Best regards,
    Ismael

    in reply to: Save button Visible on the front end. #1489471

    Hey Keith,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue, or a link to the page? You can use platforms like Savvyify, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Try to add the following css code below the first one to adjust the padding around the testimonial container and decrease the font size on smaller screens.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial {
        padding: 0;
      }
    
      .responsive #top .avia-slider-testimonials .avia-testimonial-content p:last-child {
        font-size: 0.85em;
        line-height: 1.6em;
      }
    }

    (moved screenshot in the private field)

    Best regards,
    Ismael

    in reply to: Checkout problem #1489450

    Hey napsteris,

    Thank you for the inquiry.

    If you need to disable the theme’s compatibility modifications and style changes for Woocommerce, try adding the following code to the functions.php file:

    add_theme_support( 'avia_exclude_WooCommerce' );
    

    However, please be aware that this might affect how the plugin works with the theme and could cause unexpected issues.

    Best regards,
    Ismael

    in reply to: Address 2 field leaves a blank on email order conformation #1489449

    Hey Jason,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the order email or a test page so we can check the issue further? You can use platforms like Savvyify, ImgBB, PostImages, or Dropbox to upload and share the screenshot.

    Have you tried editing or overriding the /plugins/woocommerce/templates/emails/email-customer-details.php file?

    Best regards,
    Ismael

    in reply to: Scheduled post gets published but link is wrong #1489448

    Hi,

    Thank you for the inquiry.

    The read-more link of the scheduled post is redirecting to the ferienbetreuung-in-den-herbstferien/ post. Did you disable the Events Manager Plugin plugin? Please keep in touch with the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Contact form – fieldset no legend #1489447

    Hi,

    Thank you for your inquiry.

    The empty field in the contact form is used to catch or block spam bots. If this field is filled out, it usually means the form was submitted by a script. Please make sure you’re using version 7.1.2 to resolve the “Empty link: A link contains no text” warning mentioned above.


    @KroDevelop
    : If you have more questions, please open a new thread.

    Best regards,
    Ismael

    Hey santanin,

    Thank you for the inquiry.

    There’s no built-in option for this, but you can use the following css code to apply a white background to the testimonial container and set a border radius of 30px. To adjust the content color of the testimonial item, go to the Styling > Colors section.

    #top .avia-slider-testimonials.avia-testimonial-wrapper .avia-testimonial .avia-testimonial_inner {
        background: #ffffff;
        border-radius: 30px;
        padding: 20px;
    }

    Best regards,
    Ismael

    in reply to: Multiple shop pages #1489445

    Hey Dzimnikov,

    Thank you for the inquiry.

    You can try adding this code to the functions.php file to exclude other categories from the main shop page. Make sure to replace the values in the terms array with the actual slugs of the categories you want to exclude.

    add_action( 'pre_get_posts', 'ava_exclude_categories_from_shop' );
    
    function ava_exclude_categories_from_shop( $query ) {
    
        if ( is_admin() || ! $query->is_main_query() || ! is_shop() ) {
            return;
        }
    
        $query->set( 'tax_query', array(
            array(
                'taxonomy' => 'product_cat',
                'field'    => 'slug',
                'terms'    => array( 'other-products', 'more-products' ), // Categories to exclude
                'operator' => 'NOT IN',
            ),
        ));
    }

    Best regards,
    Ismael

    in reply to: Layerslider text box right margin #1489443

    Hi,

    Thank you for the update.

    Have you tried using the Fullwidth Submenu element? You can also create it manually above the current Layer Slider, but that would require some customization. Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: Categories for Testimonials #1489441

    Hi,

    Yes, you could also try creating a post for each testimonial, categorize them, and then use the Masonry element with sorting options enabled. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: webp images not opening in lightbox #1489440

    Hi,

    Thank you for the inquiry.

    Try to update theme to version 7.1.2, then toggle or temporarily disable the Enfold > Performance > File Compression settings. If the issue persists, you may need to add the “lightbox” class name (under Advanced > Developer Settings > Custom CSS Class) to the images using webp format.

    Best regards,
    Ismael

    in reply to: javascript error – Syntax Error, unexpected $eof #1489439

    Hi,

    Please feel free to update us if you’re not able to identify the issue. We’re happy to assist.

    Best regards,
    Ismael

    in reply to: avia-head-scripts #1489438

    Hi,

    Once the default file compression is disabled, the files in the dynamic_avia folder will no longer be needed. You can delete them if necessary. Let us know if you have any other questions.

    Best regards,
    Ismael

    in reply to: AJAX Reload problem #1489437

    Hey Dejan Kostic,

    Thank you for the inquiry.

    It seems to be working correctly on our end. We’re able to place an order using the Cash on Delivery option without it switching back to the default payment method. Did you figure this out?

    Screenshot-2025-09-22-at-11-05-10-AM

    Best regards,
    Ismael

    in reply to: Layerslider text box right margin #1489383

    Hi,

    Try applying a specific width to the html layer, then enable the Text & Typography > Word Wrap option. You can also set this in the Advanced > Custom CSS field.

    https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_text/Wrapping_breaking_text#breaking_long_words

    Best regards,
    Ismael

    in reply to: javascript error – Syntax Error, unexpected $eof #1489382

    Hi,

    Thank you for the update.

    Did you place the code somewhere else? It’s not working because the scripts are loading before jQuery. Please provide the login details in the private field so we can check further.

    Best regards,
    Ismael

    Hey Paul Bauman,

    Thank you for the inquiry.

    The cookie consent bar didn’t pop up when we checked the site. Did you figure out the issue? Please try removing the browser cache, then purge the cache before checking the page. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Categories for Testimonials #1489380

    Hey Valerie,

    Thank you for the inquiry.

    This is not possible with the Testimonial element, but you can try using the Accordion instead. It looks a bit different, but it includes a sorting feature that allows items to be filtered by tags. Hope this helps.

    Best regards,
    Ismael

    in reply to: Button read more is missing on mobile version #1489340

    Hey rixi,

    Thank you for the inquiry.

    The button seems to be displaying correctly when we checked. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, ImgBB, PostImages, or Dropbox to upload and share the screenshot.

    Screenshot-2025-09-18-at-11-41-24-AM
    Best regards,
    Ismael

Viewing 30 posts - 331 through 360 (of 66,827 total)