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Hey Kai,
Thank you for using Enfold.
This is not possible yet. You can only apply the copyright info on an Image element.
Best regards,
IsmaelHi,
I’m sorry but we haven’t figured this out yet. Please provide a login token again.
Best regards,
IsmaelHi,
Did you try to publish an event just to test it? Please provide your mail account so that we could check the google tag manager console.
Best regards,
IsmaelHi,
Thank you for the update. Use this one to adjust the hover state.
.avia-image-overlay-wrap a:hover { text-decoration: none; }Best regards,
IsmaelMay 8, 2018 at 3:57 am in reply to: Problems with Avia Options after WPML default language change to another languag #953035Hey nasi,
Thank you for using Enfold.
Go to the Enfold > Import/Export panel of the site with the correct theme options and then click the export button. In the live site, go to the same panel and then re-import the theme options file. I’m not sure why they’re not the same but something went wrong with the site transfer, probably.
Best regards,
IsmaelHi,
The footer.php file has been modified in the child theme folder. Please use the latest version of the file.
Best regards,
IsmaelHi,
You can create another slider that is specifically configured for mobile device and with images that are resized for smaller screens. Use the elements’ or the sliders’ Screen Options to toggle their visibility on different devices.
Best regards,
IsmaelHi,
Thank you for the update. The images don’t look pixelated or blurry on my end. Is this fixed? Could you provide a screenshot of the pixelated images? Use imgur or dropbox.
Best regards,
IsmaelMay 7, 2018 at 3:22 pm in reply to: Issue with menu between Smartphone and Desktop (different background #952713Hey saschapi,
Thank you for using Enfold.
The menu looks fine on my end. Could you provide a screenshot? Use imgur or dropbox.
Best regards,
IsmaelHi!
@studiotui2018: The issue occurs when using self hosted videos only so you can use third party video hosts like youtube or vimeo momentarily. You’re also trying to implement the old version of the modification. Please try this one.
// https://kriesi.at/support/topic/selfhosted-video-and-loop/#post-952615
Regards,
IsmaelHi,
Thank you for the update.
I was able to reproduce the issue on IE. Please try this css code.
.el_after_av_slideshow_full { transform: translateZ(0); z-index: 10000; }For the background video issue after the upgrade to 4.3.1, please try this thread.
// https://kriesi.at/support/topic/selfhosted-video-and-loop/#post-952615
Best regards,
IsmaelHi,
Thank you for the update. You can select the Orientation settings but it will affect all images in the gallery. What happens if the size settings is set to “Perfect Automatic Masonry”?
Best regards,
IsmaelMay 7, 2018 at 3:02 pm in reply to: Featured Image and Tags not displaying in Admin for Portfolio Items #952696Hi,
The options are visible when the ACF plugin is enabled. We enabled the plugin back and then excluded the featured image and tags on the “Hide on screen” settings.
Best regards,
IsmaelHi,
Thank you for the info.
The site is using the old versions of the header.php and includes > helper-main-menu.php files in the child theme. Please use the latest versions of those files.
Best regards,
IsmaelHi,
We modified the js > avia.js file and disabled the avia_hover_effect function to remove the image overlay. We also disabled the page preload option and enabled the photo gallery lightbox. Please re-check the gallery pages. ( see private field )
The plugin’s lightbox feature doesn’t recognize the masonry element, unfortunately. Please ask the plugin author what css selector to use for the lightbox function to work.
Best regards,
IsmaelHi,
Thank you for the update. Please try these file modifications.
// https://kriesi.at/support/topic/selfhosted-video-and-loop/#post-952615
Let us know if it helps. Don’t forget to toggle the css and js compression afterwards.
Best regards,
IsmaelHi,
Thank you for the update. The login credentials are not working. Please check it carefully. These are the extra html tags inside the logo container.
<div class="container av-logo-container"><a href="mailto: (Email address hidden if logged out) "></a> <div class="inner-container"><a href="mailto: (Email address hidden if logged out) "><span class="logo"></span><nav class="main_menu" data-selectname="Select a page" role="navigation" itemscope="itemscope" itemtype="https://schema.org/SiteNavigationElement"> <div class="avia-menu av-main-nav-wrap av_menu_icon_beside"> <ul id="avia-menu" class="menu av-main-nav"> <li class="av-burger-menu-main menu-item-avia-special "> <a href="#"> <span class="av-hamburger av-hamburger--spin av-js-hamburger"> <span class="av-hamburger-box"> <span class="av-hamburger-inner"></span> <strong>Menu</strong> </span> </span> </a></li> </ul> </div> <ul class="noLightbox social_bookmarks icon_count_2"> <li class="social_bookmarks_facebook av-social-link-facebook social_icon_1"><a target="_blank" href="https://www.facebook.com/journeysoftheheart" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello" title="Facebook"><span class="avia_hidden_link_text">Facebook</span></a></li> <li class="social_bookmarks_instagram av-social-link-instagram social_icon_2"><a target="_blank" href="https://www.instagram.com/journeysoftheheart/" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello" title="Instagram"><span class="avia_hidden_link_text">Instagram</span></a></li> </ul> </nav></a><a href="http://www.journeysoftheheart.org/"><img height="100" width="300" src="http://www.journeysoftheheart.org/wp-content/uploads/2015/05/PNG_S-300x180.png" alt="Journeys of the Heart"></a></div> </div>There’s an empty email link and a duplicate of the actual logo container. Did you add any scripts or modifications to the theme?
Best regards,
IsmaelHi,
Looks you managed to fix the issue on mobile view. Shall we close this thread then?
Best regards,
IsmaelMay 7, 2018 at 12:28 pm in reply to: Enfold 4.3.1 – Cannot Close Media Files on Blog Posts After Opening #952647Hi,
@classywebsites: Did you update the header.php and helper-main-menu.php file in the child theme folder after the upgrade? Please use the latest versions of those files.Best regards,
IsmaelHi,
You may need to define a specific height for each gallery. Please enable the custom css class field (Show element options for developer) from the Enfold > Layout Builder panel. Define a custom css class attribute for each gallery and define the height value accordingly.
.responsive .custom-css-class .av-horizontal-gallery-inner { min-height: 200px !important; } .responsive .av-horizontal-gallery-img { transform: none !important; }Replace “custom-css-class” with the element’s custom css class attribute. This is the result after adding the css modifications by way of the browser inspector.
Screenshot: https://imgur.com/a/KIACpNq
Best regards,
IsmaelMay 7, 2018 at 12:17 pm in reply to: Breakingpoint der Spalten und Reihenfolge der Spalten ändern #952643Hi,
Thank you for the update. Did you set the visibility option of the elements inside the grid row? You should duplicate the grid row and set it’s visibility options instead.
Best regards,
IsmaelMay 7, 2018 at 12:15 pm in reply to: iPad Tablet Horizontal View – Video Not Changing to Full Width Easy Slider #952637Hi,
Thanks for the update. Looks like the color section is displaying instead of the slider on iPad. Please edit the color section and add a fallback image. The background video is not going to work on that device so you have to define the fallback image.
Best regards,
IsmaelHi,
We would like to apologize for the issue. An updated version of the modifications above (#947097) can be found on this thread. It has the preload and loop modification.
// https://kriesi.at/support/topic/selfhosted-video-and-loop/#post-952615
We already pushed it to our developers. Please let us know if it helps.
Best regards,
IsmaelHi,
Thanks for the update. We’ll forward the issue to our developers. However, I don’t think they intend to fix this anytime soon because it seems to be intentionally disabled when W P M L is activated. Please use this plugin temporarily.
// https://wpml.org/plugin/404page/
Best regards,
IsmaelHi,
I’m sorry for the late response. There are 2 Enfold folder in the the themes directory. Please remove the older version. Do you have a staging or a development site? We don’t want to break anything on the live site.
Best regards,
IsmaelHi,
Thank you for the update. Please try these modifications.
config-templatebuilder > aviashortcodes > av-helper-slideshow.php file: https://pastebin.com/rSfSf5xN
functions-enfold.php > avia_html5_video_embed function (line 560): https://pastebin.com/xqA1hbpNLooks like you have to explicitly define the video element attributes in order for this work properly. This was not the case before.
Best regards,
IsmaelHi,
Thanks for the update. Please provide the login details in the private field. We would like to inspect it further. Did you enable the theme’s css and js compression from the Performance panel? Deactivate it temporarily.
Best regards,
IsmaelHi,
Thanks for the info. The product editor works if the plugins are deactivated. Please disable the plugins temporarily then activate them one at a time to find the issue. ( see private field )
Best regards,
IsmaelHi,
I just found out that the site is still using an old version of the theme, 4.1.2. Please upgrade to version 4.3. Is it OK if we deactivate the plugins while we work on the site?
Best regards,
IsmaelMay 7, 2018 at 10:32 am in reply to: Problem with the "add to cart" item counter in woocommerce for variable products #952576 -
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