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Viewing 30 posts - 1 through 30 (of 66,027 total)
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  • in reply to: Make Adavance Layer Slider button larger on mobile #1486301

    Hi,

    Thank you for the update.

    1.) Try adjusting the top margin of the button layer.

    2.) Apply a minimum height to one of the main layers, or go to Project Settings > Layout > Layout Settings > Canvas Height and adjust the value.

    3.) Apply a Custom CSS Class name to the element and replace the generic selector with it. You can follow this guide: https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hey Bpelzer,

    Thank you for the inquiry.

    We are not sure why the shortcode is included in the message, but you can try this filter in the functions.php file to remove that part from the sent message:

    add_filter('avf_form_message', 'avf_form_message_mod_checkbox', 10, 3);
    function avf_form_message_mod_checkbox($message, $new_post, $form_params) {
        $message = preg_replace('/\[\s*\/[^\]]+\]/', '', $message);
        return $message;
    }

    Best regards,
    Ismael

    in reply to: Footer disappears sometimes | Enfold + WPML #1486299

    Hey emilconsor,

    Thank you for the inquiry.

    We may need to log in to the site to properly check the issue. Please include the WordPress login details in the private field. Also, make sure the theme is updated to version 7.1.1.

    Best regards,
    Ismael

    in reply to: Logo as SVG #1486298

    Hi,

    Before scroll there is a white logo (the one defined for transpareny mode) shown on large screen sizes (white). On smaller screens the transparency mode logo is overruled by the normal one (blue).

    Did you apply the css correction? This is what we see when we check the site on screen sizes below 990px.

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We don’t have a Galaxy S24 to test with, but this is how the site displays on an actual mobile device.

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    why the horizontal gallery has no possibility to show its images in full size

    We’ve already applied the necessary changes to display the images in full, as shown in the screenshot above. Please purge the plugin cache or clear your browser history, then check the page again.

    Not all users are concerned about displaying images in full, especially in image galleries where there’s no text or meta information included. That’s why css properties like “background-size: cover;” exist. They resize and crop images as needed to make sure the parent container is fully covered, even if it means partially hiding parts of the image.

    https://www.w3schools.com/cssref/css3_pr_background-size.php

    Best regards,
    Ismael

    in reply to: Taxonomy tags of masonry element incomplete #1486295

    Hi,

    The issue is that only those categories that appear in the initially loaded posts are shown as filters—even though other categories also contain content, they simply aren’t visible in the first load.

    That’s exactly what we described above. The only workaround is to disable pagination and display all items on a single page. It’s possible to display the “empty” categories, but they won’t be able to filter anything since the items are not present on the current page.

    Best regards,
    Ismael

    in reply to: Pictures are not 4:3 they are 1:1 #1486294

    Hey extraeyes,

    Thank you for the inquiry.

    We tried to access the dashboard, but the account provided above does not have administrator rights. Please update the user role to Administrator so we can access the settings. Are you trying to adjust the size of the images in the shop or catalog page?

    Best regards,
    Ismael

    in reply to: Focusable elements #1486293

    Hey Biggy,

    Thank you for the inquiry.

    We may need to review a test page to better understand the issue. Please create one and provide the login details in the private field. Also, make sure that Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    in reply to: Submit button style change #1486292

    Hi,

    Thank you for the updat.e

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings. If it’s still not working, provide the login details in the private field so we can test the modification.

    Best regards,
    Ismael

    in reply to: Submit button style change #1486185

    Hi,

    Have you tried using the recent css provided above? It should apply the same dark transparent style to the contact form’s submit button.

    Best regards,
    Ismael

    in reply to: Reverse order of portfolio grid anaimtion #1486184

    Hi,

    The Boulder Garden doesn’t belong in the same category (Corporate Interiors, Projects) as Colliers and the other two portfolio items, so it’s excluded. If you want to prevent this, you can remove this line.

    $settings['same_category'] = true;
    

    Unfortunately, the Post Type Order plugin is not compatible with the post navigation and actually breaks the query for some reason. We recommend disabling the plugin or contact the plugin developer for additional assistance.

    Best regards,
    Ismael

    in reply to: Wrong content #1486183

    Hey chris,

    Thank you for the inquiry.

    It seems to be displaying correctly on our end, even when we are not logged in, as shown in the screenshot below. Have you tried purging the plugin cache, remove the browser history or checking it in incognito mode?

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Q: why does : Working With Us is Easy not look the same size?

    The font size of both headings is the same —- 28px.

    View post on imgur.com

    You can apply the same font size to the “Hi, I’m Robert” heading, remove the 30px padding, and delete the horizontal separator element after it to reduce the space between the heading and the text below.

    Best regards,
    Ismael

    Hey kurson,

    Thank you for the inquiry.

    This css code prevents the reviews slider from displaying correctly.

    .wprev_outer_wb {
        display: flex!important;
        margin-bottom: 7px;
    }
    

    Adding this css code should help override the custom styles:

    .blg-google-reviews .wprev_outer_wb {
        display: block !important;
    }
    
    .blg-google-reviews .wprev_outer_wb .indrevdiv.wprevpro_t1_DIV_2 {
        min-height: 0 !important;
    }
    
    .blg-google-reviews .wprev_outer_wb {
        max-width: 1310px;
        margin: 0 auto;
    }

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Lens and cart svg dimensions #1486180

    Hi,

    Thank you for the screenshot.

    Please note that the html or the value inside the data-avia-search-tooltip attribute will be converted into actual html by a script, and html entities such as & quot; will be rendered as actual quotation marks in the end. This is the search form that pops up when you click the search icon.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The code in the Custom CSS and Quick CSS fields shouldn’t conflict, but for easier maintenance, we recommend using only one. Regarding the Horizontal Gallery, this element is intended for image galleries, but you’re currently using it more like a post slider with text and meta information, which requires additional customization. We suggest using a more appropriate element such as Blog Posts, Post Slider, or Content Slider, or consider moving the slide items to their own subpages.

    Best regards,
    Ismael

    in reply to: Portfolio Grid #1486178

    Hi,

    Thank you for the info.

    By default, it’s not required to select a post type for the Portfolio Grid element. Did you add this code in the functions.php file?

    add_theme_support('add_avia_builder_post_type_option');
    

    Please remove the code, then make sure to select at least one portfolio category in the Portfolio Grid element. The Appearance > Theme File Editor is not accessible so we are not able to check the file.

    Best regards,
    Ismael

    in reply to: Can sub-options be created in a Fullwidth Sub Menu? #1486177

    Hi,

    Great! Please don’t hesitate to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Elements on website not loading #1486176

    Hey TB-MTL-marketing,

    Thank you for the inquiry.

    You may have forgotten to include the site URL. Please add it to the private field. Regarding the issue, try to temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. We’ll check the issue further once the login credentials are available.

    Best regards,
    Ismael

    Hey Blatze,

    Thank you for the inquiry.

    Did you set the background attachment setting to fixed? You may need to reset the background attachment to scroll for iPad view because iOS devices have issues with the fixed setting. Please add this css code:

    @media only screen and (max-width: 1366px) {
      /* Add your Mobile Styles here */
      .avia-full-stretch, .avia-bg-style-fixed  {
          background-attachment: scroll !important;
          background-size: cover !important;
      }
    }

    https://caniuse.com/background-attachment

    iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details

    Best regards,
    Ismael

    in reply to: Submit button style change #1486133

    Hi,

    Try to edit the Contact Form element and set the Styling > Form Color Scheme to Dark Transparent. You can also replace the previous css with this:

    #top #wrap_all .main_color .button, .main_color #submit, #top #wrap_all .contact-form :is([type=submit], button:not([type=reset])) {
        align-items: center;
        display: inline-flex;
        gap: .5em;
        justify-content: center;
        border-radius: 100px;
        color: rgba(0, 0, 0, 0.6);
        border: 1px solid rgba(0, 0, 0, 0.6);
        background: 0 0;
        font-size: 14px;
        border-style: solid;
        border-width: 1px;
        transition: all 0.4s ease-in-out;
        padding: 9px 10px 7px;
        width: 80px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We edited the Horizontal Gallery element and set Stil > Galerie > Bildgröße to “No scaling” to display the original size, then added this css code to adjust the minimum height of the gallery.

    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
      .responsive .av-horizontal-gallery-inner {
         min-height: 500px !important;
      }
    
       .responsive .av-horizontal-gallery-img {
          transform: none;
          top: 0;
       }
    }
    

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Reverse order of portfolio grid anaimtion #1486130

    Hi,

    We updated the functions.php file. Here’s a screenshot of the “colliers” item, showing “montgomery-and-aldridge-2” on the left navigation and “burns-mcdonal” on the right.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Taxonomy tags of masonry element incomplete #1486128

    Hey kalla77,

    Thank you for the inquiry.

    This is the expected behavior. Please note that empty categories or terms will not display on the page. By “empty”, we mean that there are no items assigned to that particular category, so they don’t appear. If there are three categories, for example A, B, and C, and only items from A and B are displayed on initial load, only A and B will appear as sorting buttons. The sorting button for C will not display since there are no items attached to it in the initial load. When the “Load More” or “Mehr laden” button is clicked and items from category C are loaded, only then will the C sorting button display. Hope this clears things up a bit.

    Best regards,
    Ismael

    in reply to: Mystery Styling of Strong code #1486126

    Hi,

    The stylesheets are currently compressed and merged, so we can’t determine exactly which file the css rule is from, but you can see it here.

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can’t reproduce the issue on our end. Also, please note that the css code above should not affect the size of the slider, only make the caption visible on smaller screens.

    View post on imgur.com

    Best regards,
    Ismael

    Hey kurson,

    Thank you for the inquiry.

    In the “hello” Grid Row element or section, try to edit the cells and adjust the padding for smaller screens as shown in the screenshot below. This should remove the extra gaps around the cells and create more space for the content.

    View post on imgur.com

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Submit button style change #1486123

    Hi,

    Please remove the previous modification and replace it with the following css code, then make sure to purge the cache or clear your browser history afterward.

    #top #wrap_all .contact-form :is([type=submit], button:not([type=reset])) {
        align-items: center;
        display: inline-flex;
        gap: .5em;
        justify-content: center;
        border-radius: 100px;
        color: rgba(0, 0, 0, 0.6);
        border: 1px solid rgba(0, 0, 0, 0.6);
        background: 0 0;
        font-size: 14px;
        border-style: solid;
        border-width: 1px;
        transition: all 0.4s ease-in-out;
        padding: 9px 10px 7px;
        width: 80px;
    }

    Best regards,
    Ismael

    in reply to: lightbox issues #1486013

    Hi,

    The screenshots https://imgur.com/1VgypnI and https://imgur.com/iqrN3T2 were taken from the Media > Library, if we are not mistaken. The details or URL values shown there will not be automatically applied to a page created with the SiteOrigin builder.

    Best regards,
    Ismael

Viewing 30 posts - 1 through 30 (of 66,027 total)