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Viewing 30 posts - 1 through 30 (of 62,365 total)
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  • in reply to: Logo container #1444025

    Hi,

    Thank you for the update.

    We may need to create a new container inside the header and place the logo and widgets inside. Please add this code to the functions.php file:

    function ava_custom_script_header_container()
    {
        ?>
        <script>
            (function ($)
            {
                function g()
                {
                    var newContainer = $('<div>', { class: 'container' });
                    $('#header_main').children('.widget, .av-logo-container, .cart_dropdown').appendTo(newContainer);
                    $('#header_main').append(newContainer);
                }
    
                $(document).ready(function ()
                {
                    g();
                });
            })(jQuery);
        </script>
        <?php
    }
    add_action('wp_footer', 'ava_custom_script_header_container');
    

    Then include this css code to adjust the maximum width of the new container:

    #header_main > .container {
        max-width: 1360px;
    }

    Best regards,
    Ismael

    in reply to: Video in mobile version #1444024

    Hey reqonsult,

    Thank you for the inquiry.

    How can we display the video automatically in the mobile version too?

    This is not possible with the Fullscreen Slider or any builder elements with background video. Only the fallback image will be displayed when viewed on mobile devices. If you need to display the video on mobile devices, you may need to use the Video or Layer Slider element. When using the Layer Slider, you can set a video layer as a background video.

    Best regards,
    Ismael

    Hey clbdcnpafe,

    Thank you for the inquiry.

    The issue you’re experiencing with background images appearing differently on various laptop and desktop screens is due to how the background-size: cover; property works in css. When you use background-size: cover; or when the Background Attachment is set to Stretch to fit, the background image is automatically resize to cover the entire container, maintaining its aspect ratio. This often results in parts of the image being cut off, especially if the aspect ratio of the image doesn’t match the aspect ratio of the container.

    If you need the whole image to be visible within the container, you can set the background attachment to “Scale to fit”, which will set the background-size to “contain”. However, this might create spaces around the background image if the aspect ratio or size of the container doesn’t match the background image.

    For more info about this property, please check the link below:

    // https://www.w3schools.com/cssref/css3_pr_background-size.php
    // https://developer.mozilla.org/en-US/docs/Web/CSS/background-size

    Best regards,
    Ismael

    in reply to: Custom Colors Not Working #1444021

    Hi,

    Thank you for the info.

    We noticed that the Autoptimize plugin is enabled. Have you tried disabling this plugin temporarily or toggling the compression after making changes to the site? We’ll check the site again once the password for the account is available.

    Best regards,
    Ismael

    in reply to: Advanced layout editor not loading #1444020

    Hi,

    Thank you for the info.

    When we edited one of the pages and checked the builder, an error was generated by the plugin “PrivateContent”, which might be the reason why the builder is not loading. Have you tried disabling the plugin temporarily?

    Best regards,
    Ismael

    in reply to: Arrow on the menu items that have submenu #1444016

    Hey tcampaner,

    Thank you for the inquiry.

    There is no default option for this, but you can use the following css code to create an arrow above the menu items with submenus.

    #top .menu-item-has-children:before {
        content: '';
        width: 0;
        height: 0;
        border-left: 5px solid transparent;
        border-right: 5px solid transparent;
        border-top: 5px solid #ffffff;
        display: block;
        position: absolute;
        top: 0;
        left: 50%;
        transform: translateX(-50%);
    }

    Best regards,
    Ismael

    Hey spokerstradingco,

    Please check: https://kriesi.at/support/topic/navigation-menu-small-separator-height/

    Best regards,
    Ismael

    in reply to: Navigation menu small separator height #1443824

    Hey spokerstradingco,

    Thank you for the inquiry.

    You can add this css code to remove the default border and create another with a definite height.

    .av_seperator_small_border .av-main-nav > li > a > .avia-menu-text:before {
        content: '';
        width: 1px;
        height: 22px;
        background: #c4beb1;
        display: block;
        position: absolute;
        left: 0;
        top: 50%;
        transform: translateY(-50%);
    }
    
    .av_seperator_small_border .av-main-nav > li > a > .avia-menu-text {
        border: 0;
    }
    
    .av_seperator_small_border .av-main-nav > li.menu-item-top-level-3 > a > .avia-menu-text:before, .av_seperator_small_border .av-main-nav > li.menu-item-top-level-1 > a > .avia-menu-text:before {
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Full width front page #1443823

    Hi,

    Thank you for the inquiry.

    We added this css code to adjust the width and height of the front page.

    .responsive #top.boxed.page-id-329 {
        width: 100%;
        max-width: 100%;
    }
    
    .responsive  #top #front-page {
        min-height: 100vh;
    }

    Best regards,
    Ismael

    in reply to: Hover Red text #1443821

    Hi,

    Thank you for the inquiry.

    You can add this css code to adjust the hover color of the links in the text block element:

    .avia_textblock h4 a:hover strong {
        color: #a62c0a !important;
        text-decoration: underline;
        text-decoration-color: #a62c0a;
    }

    Best regards,
    Ismael

    in reply to: Can’t edit homepage #1443819

    Hey ijnavas,

    Thank you for the inquiry.

    We get an error in the console when we try to edit the home (Welcome) page. Have you tried temporarily disabling the plugins? We also noticed that the Welcome page is set as a custom footer. Please deselect the page as a custom footer in the Enfold > Footer panel.

    Best regards,
    Ismael

    in reply to: Reiter geschlossen / nicht aufklappen #1443815

    Hey heldentraeume,

    Thank you for the inquiry.

    We may need to inspect the elements in order to properly check the issue. Please provide the site URL in the private field.

    Best regards,
    Ismael

    in reply to: Logo container #1443814

    Hey nebuddlho,

    Thank you for the inquiry.

    You can add this css code to adjust the margins on both sides of the header container.

    @media only screen and (min-width: 990px) {
      /* Add your Desktop Styles here */
      #header_main.container_wrap_logo .av-logo-container {
        margin: 0 50px;
      }
    
      #header_main.container_wrap_logo #custom_html-4 {
        margin-right: 50px;
      }
    }
    

    Best regards,
    Ismael

    Hey mattb1169,

    Thank you for the inquiry.

    Did you upload fonts from Google? Please note that only Google Fonts are allowed in the Custom Font Manager. We were unable to access the site because it requires additional authentication. Please include the info in the private field.

    Best regards,
    Ismael

    in reply to: Custom Colors Not Working #1443812

    Hey tsays,

    Thank you for the inquiry.

    You may need to temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache in order to ensure that the changes take effect before checking the page. If the issue persists, please provide the site URL in the private field.

    Best regards,
    Ismael

    in reply to: Advanced layout editor not loading #1443811

    Hey Genevieve,

    Thank you for the inquiry.

    You might have forgotten to include the site URL in the private field. Please provide the info in the private field. In the meantime, try toggling or temporarily disabling the Enfold > Performance > File Compression settings, then purge the cache. Let us know if it changes anything.

    Best regards,
    Ismael

    Hey Ryan,

    Thank you for the inquiry.

    Did you add the code in the functions.php file? Please provide the login details in the private field so that we can check the modification. Make sure that the Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    in reply to: urgent : problème de pages #1443592

    Hey jetsaveurs.com,

    Thank you for the inquiry.

    The plugins were disabled when we checked the site. Please activate the necessary plugins, then provide the link to the category pages with the pagination issue.

    Best regards,
    Ismael

    in reply to: Envato purchase/update key is invalid. #1443560

    Hi,

    Looks like you’ve tried to update the theme using the purchase code instead of the personal token. Please review the links that we provided above on how to properly generate a personal token, which can be used to update the theme via the dashboard. If you’re unable to generate a token, you can still update the theme manually via S/FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Envato purchase/update key is invalid. #1443559

    Hey JLJF-Janet,

    Thank you for the inquiry.

    According to the errors above, the private or personal token lacks the required permissions. Please try generating the token again and ensure that the required scopes or permissions are checked. For more info, please review the documentation below:

    // https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    These are the required permissions:

    - View and search Envato sites (checked by default) (Required)
    - View the user’s Envato Account username
    - View the user’s email address
    - View the user’s account profile details
    - Download the user’s purchased items (Required)
    - Verify purchases of the user’s items
    - List purchases the user has made (Required)
    

    Best regards,
    Ismael

    in reply to: How to enable MailChimp? #1443556

    Hi,

    Thank you for the inquiry.

    What do you mean by “scanning the widgets”? Once you’ve entered and validated the API key, you can immediately insert the subscription form widget or use the Mailchimp Signup element in the Advanced Layout Builder.

    Best regards,
    Ismael

    in reply to: Timeline Navigation #1443555

    Hey Diana,

    Thank you for the inquiry.

    You can use this css code to adjust the position of the nav arrows:

    @media only screen and (min-width: 990px) {
    
      /* Add your Desktop Styles here */
      .avia-slideshow-arrows.avia-slideshow-controls.av-timeline-nav {
        width: calc(100% + 100px);
        overflow: visible;
      }
    
      #top .avia-timeline-container.av-slideshow-ui .avia-slideshow-arrows.av-visible-prev>a.prev-slide {
        left: 50px;
        top: 10px;
        position: absolute;
      }
    
      #top .avia-timeline-container.av-slideshow-ui .avia-slideshow-arrows>a.next-slide {
        right: 0;
        left: auto;
        position: absolute;
        top: 10px;
      }
    
      #top ul.avia-timeline.avia-timeline-horizontal.av-milestone-placement-top.avia-timeline-.avia_animate_when_almost_visible.avia-timeline-animate.avia_start_animation {
        margin-left: 50px;
      }
    }

    Best regards,
    Ismael

    in reply to: Options for Managing Page Templates #1443553

    Hi,

    In the upcoming major release (6.0) of the theme, there will be a new feature called “Custom Page Layout”, which is almost the same as the Page Content element; the only difference is that it will display the content of items in a custom post type (CPT). This should allow you to easily manage custom layouts for pages and templates. However, we don’t have an estimated release date yet.

    Best regards,
    Ismael

    in reply to: 2 new Avia-JS-errors after Enfold update #1443552

    Hi,

    Thank you for the info.

    Where do you check for these errors? We don’t get the same errors in the browser console when we check the home page. Please provide a screenshot of the error using platforms like Savvyify, Imgur, or Dropbox.

    Best regards,
    Ismael

    in reply to: Page modify problem #1443551

    Hi,

    Thank you for the info.

    We get this error when we try to edit one the pages.

    guten_blocks_restriction.js?ver=8.6.2:4 Uncaught ReferenceError: lodash is not defined
    

    The error is generated from a script in the “private-content” plugin.

    /plugins/private-content/js/guten_blocks_restriction.js?ver=8.6.2
    

    Please try to deactivate the plugin temporarily, purge the cache, then test the page again.

    Best regards,
    Ismael

    in reply to: menu mobile error #1443550

    Hey wordpress60,

    Thank you for the inquiry.

    We noticed that the site contains an older version (4.7.4) of the theme, which is likely why the mobile menu is not displaying as expected. Please create a clone of the site, update the theme to version 5.7.1, and fix the errors before transferring it to the live site. You may need to update the theme manually via S/FTP. Please check the link below:

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Change Previous & Next Arrows For Posts #1443546

    Hey engage24,

    Thank you for the inquiry.

    You can reverse the post navigation using the following filter. The arrows will stay in the same position, but the sorting of the posts will be reversed.

    add_filter( 'avf_post_nav_entries', 'avf_post_nav_entries_mod_reverse', 10, 3);
    
    function avf_post_nav_entries_mod_reverse($entries, $settings, $queried_entries)
    {
    
        $entries['prev'] = get_next_post($settings['same_category'], $settings['excluded_terms'], $settings['taxonomy']); 
        $entries['next'] = get_previous_post($settings['same_category'], $settings['excluded_terms'], $settings['taxonomy']);
    
        return $entries;
    }
    

    Best regards,
    Ismael

    in reply to: Fill the left and right gaps with a 1310px layout #1443544

    Hi,

    I have only one doubt, if the screen were to be much larger than the one I normally use, would you see white areas on the left and right?

    You can check how the site will display on screens with larger resolutions by zooming the browser out. When we tried this, the background image resized automatically and still covered the whole area.

    Best regards,
    Ismael

    in reply to: Weird Browser Issue #1443543

    Hi,

    We checked the site again today, and it displayed without issue. We tested it a few times. However, we did notice that the SSL certificate has expired. You might want to ask your hosting provider to renew the certificate.

    You can also try disabling the Enfold > Performance > File Compression settings temporarily and the cache plugin to see if the issue persists.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The map displays properly when we removed the “jotform” script inside the code block element. Please check the password-protected test page in the private field.

    Best regards,
    Ismael

Viewing 30 posts - 1 through 30 (of 62,365 total)