Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the update.
1.) Try adjusting the top margin of the button layer.
2.) Apply a minimum height to one of the main layers, or go to Project Settings > Layout > Layout Settings > Canvas Height and adjust the value.
3.) Apply a Custom CSS Class name to the element and replace the generic selector with it. You can follow this guide: https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelJuly 4, 2025 at 5:29 am in reply to: Enfold Contact Form – how to cleanup sent message from code snippets #1486300Hey Bpelzer,
Thank you for the inquiry.
We are not sure why the shortcode is included in the message, but you can try this filter in the functions.php file to remove that part from the sent message:
add_filter('avf_form_message', 'avf_form_message_mod_checkbox', 10, 3); function avf_form_message_mod_checkbox($message, $new_post, $form_params) { $message = preg_replace('/\[\s*\/[^\]]+\]/', '', $message); return $message; }
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
We may need to log in to the site to properly check the issue. Please include the WordPress login details in the private field. Also, make sure the theme is updated to version 7.1.1.
Best regards,
IsmaelHi,
Before scroll there is a white logo (the one defined for transpareny mode) shown on large screen sizes (white). On smaller screens the transparency mode logo is overruled by the normal one (blue).
Did you apply the css correction? This is what we see when we check the site on screen sizes below 990px.
Best regards,
IsmaelJuly 4, 2025 at 5:04 am in reply to: Full with Easy Slider Tablet Mode and Mobile Mode text will not display #1486297Hi,
Thank you for the info.
We don’t have a Galaxy S24 to test with, but this is how the site displays on an actual mobile device.
Best regards,
IsmaelJuly 4, 2025 at 4:57 am in reply to: Make image copyright for horizontal gallery responsive – and display below image #1486296Hi,
why the horizontal gallery has no possibility to show its images in full size
We’ve already applied the necessary changes to display the images in full, as shown in the screenshot above. Please purge the plugin cache or clear your browser history, then check the page again.
Not all users are concerned about displaying images in full, especially in image galleries where there’s no text or meta information included. That’s why css properties like “background-size: cover;” exist. They resize and crop images as needed to make sure the parent container is fully covered, even if it means partially hiding parts of the image.
— https://www.w3schools.com/cssref/css3_pr_background-size.php
Best regards,
IsmaelHi,
The issue is that only those categories that appear in the initially loaded posts are shown as filters—even though other categories also contain content, they simply aren’t visible in the first load.
That’s exactly what we described above. The only workaround is to disable pagination and display all items on a single page. It’s possible to display the “empty” categories, but they won’t be able to filter anything since the items are not present on the current page.
Best regards,
IsmaelHey extraeyes,
Thank you for the inquiry.
We tried to access the dashboard, but the account provided above does not have administrator rights. Please update the user role to Administrator so we can access the settings. Are you trying to adjust the size of the images in the shop or catalog page?
Best regards,
IsmaelHey Biggy,
Thank you for the inquiry.
We may need to review a test page to better understand the issue. Please create one and provide the login details in the private field. Also, make sure that Appearance > Theme File Editor is accessible.
Best regards,
IsmaelHi,
Thank you for the updat.e
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings. If it’s still not working, provide the login details in the private field so we can test the modification.
Best regards,
IsmaelHi,
Have you tried using the recent css provided above? It should apply the same dark transparent style to the contact form’s submit button.
Best regards,
IsmaelHi,
The Boulder Garden doesn’t belong in the same category (Corporate Interiors, Projects) as Colliers and the other two portfolio items, so it’s excluded. If you want to prevent this, you can remove this line.
$settings['same_category'] = true;
Unfortunately, the Post Type Order plugin is not compatible with the post navigation and actually breaks the query for some reason. We recommend disabling the plugin or contact the plugin developer for additional assistance.
Best regards,
IsmaelHey chris,
Thank you for the inquiry.
It seems to be displaying correctly on our end, even when we are not logged in, as shown in the screenshot below. Have you tried purging the plugin cache, remove the browser history or checking it in incognito mode?
Best regards,
IsmaelJuly 1, 2025 at 5:27 am in reply to: Compressed Home Page Margins or Padding in Tablet and Mobile Mode #1486182Hi,
Thanks for the update.
Q: why does : Working With Us is Easy not look the same size?
The font size of both headings is the same —- 28px.
You can apply the same font size to the “Hi, I’m Robert” heading, remove the 30px padding, and delete the horizontal separator element after it to reduce the space between the heading and the text below.
Best regards,
IsmaelJuly 1, 2025 at 5:15 am in reply to: WP Google Reviews Slider Global PHP Snippet Inconsistant Mobile Mode Load #1486181Hey kurson,
Thank you for the inquiry.
This css code prevents the reviews slider from displaying correctly.
.wprev_outer_wb { display: flex!important; margin-bottom: 7px; }
Adding this css code should help override the custom styles:
.blg-google-reviews .wprev_outer_wb { display: block !important; } .blg-google-reviews .wprev_outer_wb .indrevdiv.wprevpro_t1_DIV_2 { min-height: 0 !important; } .blg-google-reviews .wprev_outer_wb { max-width: 1310px; margin: 0 auto; }
Best regards,
IsmaelHi,
Thank you for the screenshot.
Please note that the html or the value inside the data-avia-search-tooltip attribute will be converted into actual html by a script, and html entities such as & quot; will be rendered as actual quotation marks in the end. This is the search form that pops up when you click the search icon.
Best regards,
IsmaelJuly 1, 2025 at 4:45 am in reply to: Make image copyright for horizontal gallery responsive – and display below image #1486179Hi,
Thank you for the update.
The code in the Custom CSS and Quick CSS fields shouldn’t conflict, but for easier maintenance, we recommend using only one. Regarding the Horizontal Gallery, this element is intended for image galleries, but you’re currently using it more like a post slider with text and meta information, which requires additional customization. We suggest using a more appropriate element such as Blog Posts, Post Slider, or Content Slider, or consider moving the slide items to their own subpages.
Best regards,
IsmaelHi,
Thank you for the info.
By default, it’s not required to select a post type for the Portfolio Grid element. Did you add this code in the functions.php file?
add_theme_support('add_avia_builder_post_type_option');
Please remove the code, then make sure to select at least one portfolio category in the Portfolio Grid element. The Appearance > Theme File Editor is not accessible so we are not able to check the file.
Best regards,
IsmaelHi,
Great! Please don’t hesitate to open another thread if you have more questions. Have a nice day.
Best regards,
IsmaelHey TB-MTL-marketing,
Thank you for the inquiry.
You may have forgotten to include the site URL. Please add it to the private field. Regarding the issue, try to temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. We’ll check the issue further once the login credentials are available.
Best regards,
IsmaelJune 30, 2025 at 7:10 am in reply to: Background Image in Header Appears Zoomed on Physical iPad Device #1486134Hey Blatze,
Thank you for the inquiry.
Did you set the background attachment setting to fixed? You may need to reset the background attachment to scroll for iPad view because iOS devices have issues with the fixed setting. Please add this css code:
@media only screen and (max-width: 1366px) { /* Add your Mobile Styles here */ .avia-full-stretch, .avia-bg-style-fixed { background-attachment: scroll !important; background-size: cover !important; } }
— https://caniuse.com/background-attachment
iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details
Best regards,
IsmaelHi,
Try to edit the Contact Form element and set the Styling > Form Color Scheme to Dark Transparent. You can also replace the previous css with this:
#top #wrap_all .main_color .button, .main_color #submit, #top #wrap_all .contact-form :is([type=submit], button:not([type=reset])) { align-items: center; display: inline-flex; gap: .5em; justify-content: center; border-radius: 100px; color: rgba(0, 0, 0, 0.6); border: 1px solid rgba(0, 0, 0, 0.6); background: 0 0; font-size: 14px; border-style: solid; border-width: 1px; transition: all 0.4s ease-in-out; padding: 9px 10px 7px; width: 80px; }
Best regards,
IsmaelJune 30, 2025 at 6:55 am in reply to: Make image copyright for horizontal gallery responsive – and display below image #1486131Hi,
Thank you for the update.
We edited the Horizontal Gallery element and set Stil > Galerie > Bildgröße to “No scaling” to display the original size, then added this css code to adjust the minimum height of the gallery.
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ .responsive .av-horizontal-gallery-inner { min-height: 500px !important; } .responsive .av-horizontal-gallery-img { transform: none; top: 0; } }
Best regards,
IsmaelHi,
We updated the functions.php file. Here’s a screenshot of the “colliers” item, showing “montgomery-and-aldridge-2” on the left navigation and “burns-mcdonal” on the right.
Best regards,
IsmaelHey kalla77,
Thank you for the inquiry.
This is the expected behavior. Please note that empty categories or terms will not display on the page. By “empty”, we mean that there are no items assigned to that particular category, so they don’t appear. If there are three categories, for example A, B, and C, and only items from A and B are displayed on initial load, only A and B will appear as sorting buttons. The sorting button for C will not display since there are no items attached to it in the initial load. When the “Load More” or “Mehr laden” button is clicked and items from category C are loaded, only then will the C sorting button display. Hope this clears things up a bit.
Best regards,
IsmaelHi,
The stylesheets are currently compressed and merged, so we can’t determine exactly which file the css rule is from, but you can see it here.
Best regards,
IsmaelJune 30, 2025 at 6:18 am in reply to: Full with Easy Slider Tablet Mode and Mobile Mode text will not display #1486125Hi,
Thank you for the update.
We can’t reproduce the issue on our end. Also, please note that the css code above should not affect the size of the slider, only make the caption visible on smaller screens.
Best regards,
IsmaelJune 30, 2025 at 6:11 am in reply to: Compressed Home Page Margins or Padding in Tablet and Mobile Mode #1486124Hey kurson,
Thank you for the inquiry.
In the “hello” Grid Row element or section, try to edit the cells and adjust the padding for smaller screens as shown in the screenshot below. This should remove the extra gaps around the cells and create more space for the content.
Let us know if you need more info.
Best regards,
IsmaelHi,
Please remove the previous modification and replace it with the following css code, then make sure to purge the cache or clear your browser history afterward.
#top #wrap_all .contact-form :is([type=submit], button:not([type=reset])) { align-items: center; display: inline-flex; gap: .5em; justify-content: center; border-radius: 100px; color: rgba(0, 0, 0, 0.6); border: 1px solid rgba(0, 0, 0, 0.6); background: 0 0; font-size: 14px; border-style: solid; border-width: 1px; transition: all 0.4s ease-in-out; padding: 9px 10px 7px; width: 80px; }
Best regards,
IsmaelHi,
The screenshots https://imgur.com/1VgypnI and https://imgur.com/iqrN3T2 were taken from the Media > Library, if we are not mistaken. The details or URL values shown there will not be automatically applied to a page created with the SiteOrigin builder.
Best regards,
Ismael -
AuthorPosts