Page 52 – Support | Kriesi.at – Premium WordPress Themes

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April 1, 2019 at 10:56 am in reply to: Theme not working with php 7.0 #1085423

Günter
Keymaster

Hey!

Thank you for the credentials.

You have 2 Enfold themes and there seems to be some conflict with that.

Kindly download the latest version of Enfold from theme forest (4.5.5) as zip file.
Delete all enfold directories completly from your server with ftp.
Acrivate a standard WP theme and clear all server and browser caches to remove everything that might link to enfold.
Diasable all plugins.
Upload the latest version to a completly new enfold folder.
Activate the theme and clear all caches again.
Then reactivate one plugin after the other – check for a plugin conflict.

Do not forget to make a complete backup of your database and files to have a fallback.

Cheers!
Günter

March 27, 2019 at 6:42 pm in reply to: Possible CSS rendering bug in 4.5.5 #1083761
Günter
Keymaster
Hi,

Thanks for your feedback.

I found the bug.

In enfold\config-templatebuilder\avia-shortcodes\iconlist\iconlist.php in line 519 you find:
```
$this->screen_options = AviaHelper::av_mobile_sizes( $atts );
```
Below this line please add:
```
				$this->icon_html_styling = '';
				$this->title_styling = '';
				$this->content_styling = '';
				$this->content_class = '';
				$this->title_class = '';
				$this->iconlist_styling = '';
```
This should fix the problem. I will also check the other elements for a similar problem.

If you need assistance for the modification let us know and we can do it for you (I see 2 Enfold themes in the WP backend editor – therefore I did not update it).

Best regards,
Günter
March 27, 2019 at 5:20 pm in reply to: 2 SOLUTIONS CONFLICT – Last ALB fix omitted previous code fix you gave #1083711
Günter
Keymaster
Hi,

Enfold 4.5.5

In file enfold\config-templatebuilder\avia-template-builder\php\shortcode-template.class.php line 343:
```
if( ! is_admin() && ! Avia_Builder()->wp_head_done && ( ! ( defined( 'REST_REQUEST' ) && true === REST_REQUEST ) ) )
```
Please replace with:
```
if( ! is_admin() && ! Avia_Builder()->wp_head_done && ( ! ( defined( 'REST_REQUEST' ) && true === REST_REQUEST ) ) && ! is_feed() && ! is_comment_feed() )
```
This should fix the problem with the feeds.

Best regards,
Günter
March 27, 2019 at 1:35 pm in reply to: Theme not working with php 7.0 #1083581

Günter
Keymaster

Hi,

Can you please recheck the FTP credentials? They do not work for me.
And also create a WP admin account for us and the link to your site please.

Best regards,
Günter

March 27, 2019 at 1:19 pm in reply to: Accordion and other shortcodes not working after last update #1083564

Günter
Keymaster

Hi,

Thanks for this info (about 4.5.1). I informed Kriesi about that.

Is your problem solved after update ?

Best regards,
Günter

March 27, 2019 at 1:11 pm in reply to: Shortcode vom Kontaktformular falsch einprogrammiert von Haus aus #1083554

Günter
Keymaster

Hi,

Danke für diese Information.

Es handelt sich um einen Fehler in der Übersetzung. Diese wird dankenswerterweise von Usern kostenlos zur Verfügung gestellt. Leider können wir diese nicht auf Fehler überprüfen.

Ich hab den Fehler korrigiert – sollte in der nächsten Release drinnen sein.

Viel Freude noch mit Enfold.

Best regards,
Günter

March 27, 2019 at 11:54 am in reply to: Possible CSS rendering bug in 4.5.5 #1083523

Günter
Keymaster

Hi,

Thank you for using Enfold.

I tried to reproduce the problem on my dev install, but could not.

Could you create a WP admin account for us so we can check your backend ?

Please also enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor

This lets us view the shortcode for all the page elements. Maybe this helps to locate the problem.

You can add the credentials in the Private content field.

Best regards,
Günter

March 26, 2019 at 3:59 pm in reply to: RSS Widget no longer working #1083148

Günter
Keymaster

Hi,

Sorry for the problems you have.

Can you create a WP admin account so we can check your backend please?
You can add the credentials to private content area.

Best regards,
Günter

March 26, 2019 at 3:54 pm in reply to: Merged CSS modifies protocoll-relative URLs so font-files aren't loaded/found #1083141

Günter
Keymaster

Hi,

Thank you for the feedback and that we could solve the problem.

Enjoy the theme and feel free to come back if you need further assistance.

Best regards,
Günter

March 26, 2019 at 3:43 pm in reply to: 2 SOLUTIONS CONFLICT – Last ALB fix omitted previous code fix you gave #1083136

Günter
Keymaster

Hi!

Sorry for the late reply – but I’ve been tagged for this today.

As far as I understand your last reply, the problem is occuring with feeds not processing the ALB content.

I will have a look into it ASAP.

Cheers!
Günter

March 25, 2019 at 3:49 pm in reply to: Merged CSS modifies protocoll-relative URLs so font-files aren't loaded/found #1082718

Günter
Keymaster

Hey Christian,

Quick Reminder About File Paths

With 4.5.5 we added support for the first line “/” for root.

So you do not need to enter domain any more.

Also check this thread: https://kriesi.at/support/topic/again-one-problem-with-merged-css/

Hope this helps solving your issue.

Best regards,
Günter

March 25, 2019 at 3:45 pm in reply to: Again one Problem with merged css – this is sad thing because i like to use this #1082714
Günter
Keymaster
Hi,

Thanks for the feedback. Have a nice day.
Will become part of the core.

I will close this topic.

@crtdude

Please open a new topic if you need further assistance.

Best regards,
Günter
- This reply was modified 6 years, 3 months ago by Günter.
March 25, 2019 at 3:11 pm in reply to: Again one Problem with merged css – this is sad thing because i like to use this #1082689
Günter
Keymaster
Hi,

Please check https://css-tricks.com/quick-reminder-about-file-paths/.

The logic for the first entry with “/” pointing to the root directory was added with 4.5.5. This did not work before.
It is not be necessary to enter the subdomain – this is handled by
```
get_home_url()
```
.

I refactored the code for the function _url_callback.

Can you please replace enfold\config-templatebuilder\avia-template-builder\php\asset-manager.class.php with

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_5/Url_fix/asset-manager.class.php

and check if this works?

Best regards,
Günter
March 21, 2019 at 6:11 pm in reply to: Small bug in Enfold – possible to add to fix list? #1081506

Günter
Keymaster

Hi!

Although it sounds easy, it is difficult to implement. I checked the WP core code and described the problems to implement this in our thread and asked Kriesi what he thinks about it:

This has been like this from day one. Although it would be a nice to have feature I also had the problems you describe and apparently not too many people complain about it so I think this is a nofix :)

Cheers!
Günter

March 21, 2019 at 4:22 pm in reply to: How to specify a class attribute on buttons, links or in menu #1081461

Günter
Keymaster

Hi!

Did you check this topic https://kriesi.at/support/topic/layerslider-popup-button-triggering/ ?

It might help you.

Best regards,
Günter

March 21, 2019 at 3:31 pm in reply to: Shortcode Plugins are displayed in the preview – but not live #1081432

Günter
Keymaster

Hey 141d686lp,

Thank you for using Enfold.

Please update the theme to the latest version 4.5.5. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Günter

March 21, 2019 at 11:21 am in reply to: DropCap Not Appearing #1081332

Günter
Keymaster

Hi,

Thanks for the feedback. Glad we could solve the problem.

Enjoy the theme and feel free to come backmif you need further assistance. Have a nice day.

Best regards,
Günter

March 20, 2019 at 3:28 pm in reply to: DropCap Not Appearing #1080859

Günter
Keymaster

Hey!

Please try to use the latest version 4.5.5.

Using this version I cannot reproduce the problem with dropcaps.

Best regards,
Günter

March 20, 2019 at 1:10 pm in reply to: Blank Page with Yoast SEO & Enfold 4.5.5 #1080800

Günter
Keymaster

Hi,

Thank you for using Enfold – and glad it works now.
Could have been some caching problem.

Enjoy the theme and feel free to come back when you need further assistance.

Best regards,
Günter

March 20, 2019 at 10:27 am in reply to: The Events Calendar – Single Event – Inserting Enfold button shortcode #1080735

Günter
Keymaster

Hi,

Please update to version 4.5.5. This should fix the problem.

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Günter

March 20, 2019 at 10:24 am in reply to: Small bug in Enfold – possible to add to fix list? #1080734

Günter
Keymaster

Hi,

Thanks for reporting this. I added it to our dev repo for looking into it. I will come back when we have a solution.

Best regards,
Günter

March 19, 2019 at 4:32 pm in reply to: Enfold – Barrierefreiheit #1080378

Günter
Keymaster

Hi,

Danke für diesen Hinweis. Ich habe in unserem Repo einmal diesen Punkt aufgenommen um mit Kriesi darüber zu sprechen, was wir da ins Theme einbauen können.

Best regards,
Günter

March 18, 2019 at 6:36 pm in reply to: Avia functionalities lost after update #1080003

Günter
Keymaster

Hi,

We are close to release 4.5.5. The problem should be fixed there. Please check on themeforest for the release.

Best regards,
Günter

March 18, 2019 at 3:30 pm in reply to: Enfold page builder layout broken with All In One SEO Pack compatibility issue #1079915

Günter
Keymaster

Hi,

We have added a fix in the oncoming version 4.5.5. I sent a copy of that to the plugin support team (https://github.com/semperfiwebdesign/all-in-one-seo-pack/issues/2120).

Best regards,
Günter

March 18, 2019 at 11:59 am in reply to: Missing Adva Layout Builder in Custom Post Types after Updating to version 4.5.4 #1079840

Günter
Keymaster

Hi,

Thank you.
Enjoy the theme and feel free to come back if you need futher assistance.
Have a nice day.

Best regards,
Günter

March 18, 2019 at 11:18 am in reply to: Missing Adva Layout Builder in Custom Post Types after Updating to version 4.5.4 #1079824

Günter
Keymaster

Hi,

Sorry – I thought you had the troubles in backend.

There is a bug in 4.5.4 with ALB and custom post types in frontend. This should be fixed in the next release – which we are planning very soon.
Can you wait for that? If not, please open a new thread, add the link here, give me ftp access to your server and I will upload a working zip version in the WP uploads folder which you can install whenever you want.

Best regards,
Günter

March 18, 2019 at 10:49 am in reply to: Missing Adva Layout Builder in Custom Post Types after Updating to version 4.5.4 #1079803

Günter
Keymaster

Hi,

If I paste this code in my functions.php in backend I can create a new post of this post type and I have the ALB button available. I do not have any taxonomies – check enfold\includes\admin\register-portfolio.php how we did it.

Did you remove your other customizations?

Can you try it on a clean WP install test site please? And check for a possible plugin conflict by deactivating all plugins.

Best regards,
Günter

March 15, 2019 at 2:17 pm in reply to: New Message (sent by contact form at Enfold) #1079135

Günter
Keymaster

Hi,

Thanks for sharing your information for other users.
Enjoy the theme.

Best regards,
Günter

March 15, 2019 at 2:15 pm in reply to: Missing Adva Layout Builder in Custom Post Types after Updating to version 4.5.4 #1079133

Günter
Keymaster

Hi,

@losting Glad it works for you now.

@elbnetz
If you are using the block editor and ALB you also have to enable REST API for your CPT.
Check our portfolio registration in includes\admin\register-portfolio.php.

Best regards,
Günter

March 15, 2019 at 2:11 pm in reply to: Menu Link won't open in new window with Mega Menu #1079131

Günter
Keymaster

Hi,

Strange. But glad you found a solution that works for you.
I will close the topic but feel free to come back if you need further assistance.

Enjoy the theme and have a nice day.

Best regards,
Günter
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Viewing 30 posts - 1,531 through 1,560 (of 3,742 total)

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