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Viewing 30 posts - 1,021 through 1,050 (of 3,744 total)
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  • in reply to: Instagram widget error return invalid data #1174596

    Hi,

    Can you please provide us the user id so we can check from our server?

    We do not have an problems with our test is’s we have. So it is hard to locate and fix the problem.

    As far as I know Instagram has limitations for access. It could be that if you are using a shared hoster this IP address could be blocked because of too much traffic.

    Best regards,
    Günter

    Hi,

    I tried to reproduce the problem on my dev server – not able. It works fine for me also when refusing cookies.

    I see js errors from a button plugin.

    Also I see, that paypal is adding and deleting cookies.

    Try to disable all plugins except Enfold and WooCommerce – clear server and browser cache and check. Then enable one plugin after the other and check.

    And also have the developer console open and check for js errors.

    Best regards,
    Günter

    Hi,

    Can you please give us wp backend access and a test page/post where we can see how you built the content so we can try to reproduce it in our dev environment.

    WP block editor uses similar constructs like – could be that there is a possible conflict -but we have to check.

    Best regards,
    Günter

    in reply to: Post-processing of the image failed. #1173997

    Hi,

    Please provide wp admin login credentials in private content so we can check your backend. We need to disable all plugins temporarily.

    Best regards,
    Günter

    Hi,

    Checking your site I get a js error in reCaptcha API: Invalid site key or not loaded in api.js. Disable reCaptcha or enter a valid key and verify it.

    Using FF and windows, clearing browser cache and all cookies I get the message bar and after accepting cookies I can add an article to cart, reload the page and goto cart the article is in the cart. As I do not want to login I cannot check the checkout page. But the cart remains.

    Try to clear your browser cache and/or use a new private window and check.

    Best regards,
    Günter

    in reply to: Cookie Consent / Value of the Cookie MD5 / Multisite #1173553

    Hi,

    Can you try to use something like:

    
    $cookie_contents = 'This is my cookie contents for all sites.';
    

    If this does not work, can you give us wp admin backend access so we can check and try to modify the code. We might need to add some debugging output.

    Best regards,
    Günter

    Hi,

    The translations are usualy provided by users. For the next release 4.6.4 I updated the german translation files to contain all strings and provided a translation for de_DE.

    I also made some CSS modifications. This should better fit now.

    Thanks for the typo error in CSS.

    Moving the Google text (3.) we will not add to core – but you can add the following snippet to functions.php of your child theme:

    https://github.com/KriesiMedia/enfold-library/blob/master/tricks/Enfold/shortcodes/Contact%20Form/move_v3_google_message.php


    @Hokuspokus

    I added the defer attribute to the reCaptcha script element. This loads the script async (see https://flaviocopes.com/javascript-async-defer/).

    If your devs want to check if this improves the speed:

    In enfold\framework\js\conditional_load\avia_google_recaptcha_api.js around line 203 you find:

    
    var defer = false;
    

    Replace with:

    
    var defer = true;
    

    Best regards,
    Günter

    in reply to: Seiteninhalte verschwinden bei Aktualisierung #1172159

    Hi,


    @achhee

    Auf welcher Seite tritt das Problem auf?

    Am besten versucht Du einmal eine neue leere Seite anzulegen und fügst dann ein Element nach dem anderen dazu. Kann sein, dass es irgend ein Problem mit special characters in optionen ist oder unclosed HTML tags.

    Best regards,
    Günter

    Hi,

    Thanks for reporting this. Probems caused by Enfold will be fixed in next release – but there are also warnings caused by other plugins like e.g. layerslider.

    Best regards,
    Günter

    in reply to: Hauptmenü #1169090

    Hi,


    @_k_sun_

    Der obige Link ist eine Seite, die nicht mit Enfold gemacht ist ??
    In jedem Fall ist das Warenkorbsymbol so implementiert, dass ein Ausblenden mit CSS nicht möglich ist. Das geht nur mit JavaScript.

    Best regards,
    Günter

    Hi,

    Did you try to change the gallery in Dashboard -> Enfold -> Shop -> Product gallery ?

    If this does not help there is no solution for this from our side at the moment. The ALB does not support all features of WooCommerce.

    I will add it to our dev repo features – mabe in a future release we will address it if we get more requests.

    Best regards,
    Günter

    Hi,

    I added a better support for Block Editor to Enfold 4.6.4.

    But we probably will not release it before next year as we do not want to bother users with an update shortly before X-mas.

    If you want we have a silent 4.6.4-beta-1 release (see private content) published today with a lot of enhancements and fixes (https://kriesi.at/support/topic/enfold-upcoming-fixes/).

    You can download it, unzip (maybe you need an external zip program like winrar) and upload with ftp to your server.

    Keep a backup of the original files for a fallback.

    Best regards,
    Günter

    in reply to: Divide further a column #1166482

    Hi,

    Wordpress does not support nesting of same named shortcodes, means you cannot put 1/2 column inside a 1/2 column.

    This is limited by the regex extracting the shortcodes from content.

    You can put a column inside a column if it has a different shortcode (e.g. inside 1/2 you can put 1/3 + 2/3). That should work.

    Best regards,
    Günter

    in reply to: Woocommerce Product image in Avia Builder using wooswatches #1166312

    Hi,

    Thank you for using Enfold.

    I added it to our feature request list.

    Best regards,
    Günter

    in reply to: social buttons broken with WP 5.3.1 update #1166096

    Hi,

    Sorry for missing this bug caused by WP changing the way it filters the data attributes – “_” is not supported and removed by WP.

    Please update enfold\framework\php\function-set-avia-frontend.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/framework/function-set-avia-frontend.php

    Do not forget to make a backup of the original file for fallback and clear server and browser cache.

    Let us know if you need assistance with the update.

    The CSS fix is no longer needed.

    Best regards,
    Günter

    in reply to: Enfold – Upcoming fixes #1166095

    Hi,

    Missing icons in WP 5.3.1:

    Please update enfold\framework\php\function-set-avia-frontend.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/framework/function-set-avia-frontend.php

    Do not forget to make a backup of the original file for fallback and clear server and browser cache.

    For the others please open an own topic and provide backend access and link to the pages.

    Best regards,
    Günter

    Hey belinger,

    Thank you for using Enfold.

    Are you using js file compression? Try to disable it. With 4.6.4 we add a timestamp to the hash to force a new filename when saving theme options.

    You can also try to change the theme version in enfold/style.css to a value like 4.6.3.1.1 (that will not get in conflict with our next update version numbers).

    If you enable js compression with the new version number will also force a new hash for the filename.

    Hope this helps.

    Best regards,
    Günter

    in reply to: Issue with time stamps #1165880

    Hi,

    The avia_widget_time filter is called in an additional loop, which modifies the main WP query.

    The only chance to get the page ID is to hook into the avf_newsbox_image_size filter, get the page ID there and store it in a global variable which you can access in the avia_widget_time filter later.

    Hope this helps you.

    Best regards,
    Günter

    Hey Danysoft,

    Thank you for using Enfold.

    You can use the filter avf_sc_contact_default_atts (see enfold\config-templatebuilder\avia-shortcodes\contact\contact.php) and change the options captcha, captcha_theme, captcha_size, captcha_score to the values you like.

    If you need assistance with that let us know and we will help you. Also let us know what settings you like (and admin access to your backend so we can modify your functions.php).

    Best regards,
    Günter

    in reply to: Trying to get property of non-object #1165868

    Hi,

    Thanks for reporting this.

    I think I could locate the problem:

    In enfold\framework\avia_framework.php line96:

    
    $avia = AviaSuperobject( $avia_base_data );
    

    Replace this with:

    
    global $avia;
    $avia = AviaSuperobject( $avia_base_data );
    

    Will be part of the next update.

    If you need assistance with the update let us know.

    Best regards,
    Günter

    in reply to: Page builder's min-height seems to be causing problems #1164369

    Hi,

    Glad we could help you – and sorry it took a bit longer.

    Enjoy the theme and feel free to come back when you need further assistance.

    Best regards,
    Günter

    in reply to: Input for slider button label not sanitized #1164368

    Hi!

    The problem is not the frontend output but is already caused in backend when saving the post. When reading and writing to textareas with javascript (what we need to do when saving ALB elements) browsers translate the special characters and this breaks everything. The options of the ALB elements cannot be read any longer correctly. Sometimes this even breaks the complete backend.

    We had already tried to fix it but it has a huge impact on the whole ALB implementation and the risk to break other things is too big.

    As not many users need special characters in ALB options we decided to offer the plugin mentioned above for those who really need it.

    We will check if we find an easy way to add a warning – I open an issue in our dev repo.

    Cheers!
    Günter

    Hi,

    Danke – hab darauf geantwortet.

    Best regards,
    Günter

    in reply to: Enfold menu with Polylang #1164026

    Hi,

    Thank you for using Enfold.

    How to use the filter: https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/Layout/avf_header_setting_filter.php

    The ID of a standard WP menu you find in WP Dashboard -> Appearance -> Menus -> Edit Menu Tab.

    Select the menu you like.
    At the bottom of “Menu structure” you find “Delete”.

    Move your cursor over this and in the popup for the link you find something like http://localhost/wp_xxx/wp-admin/nav-menus.php?action=delete&menu=25&_wpnonce=xxx

    menu=25: 25 is the id of the menu.

    In the filter you will need to check for current language and depending on this you can change the menu id’s.

    Best regards,
    Günter

    in reply to: Page builder's min-height seems to be causing problems #1164013

    Hi,

    This behaviour is base of the autoload logic for shortcodes.

    Have a look at config-templatebuilder\avia-template-builder\php\template-builder.class.php function autoloadLibraries() line 526:

    We scan all php files with the same name as the folder AND php files starting with the same name as the folder.

    Best regards,
    Günter

    Hi,

    Thank you for using Enfold.

    Sorry for the late reply. Unfortunatly we do not have access to this plugin and we do not have any contact to themepunch.

    Without that it is not possible to find a solution.

    If you can give us access to the plugin we will have a look into it and check if we can find a solution. See private content.

    Best regards,
    Günter

    in reply to: Cookie Consent / Value of the Cookie MD5 / Multisite #1163439

    Hey rene,

    Thank you for using enfold – and for reporting this.

    Seems to be a not very common problem – so we will provide a filter that allows you to return a value you can customize. You can hardcode a fixed value in the fiter that is returned for all sites and when you need a new popup just change the returned value in the filter.

    As a quick fix:

    In helper-privacy.php line 1502 you find:

    
    $cookie_contents = md5( $cookie_contents ) . '||v1.0';
    

    Before this line add:

    
    $cookie_contents = apply_filters( 'avf_cookie_consent_for_md5', $cookie_contents, $message, $buttons );
    

    And in functions.php of your child theme add:

    https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/Privacy%20and%20Cookies/avf_cookie_consent_for_md5.php

    The filter will become part of the next update.

    Hope this helps you.

    If you need assistance let us know and we can do it for you.

    Best regards,
    Günter

    in reply to: Page builder's min-height seems to be causing problems #1163329

    Hi,

    If your staging site is working – thats fine and I do not need any access.

    Your local install:

    Do you have a copy of the revslider php (or of a class avia_sc_revolutionslider script) in your child theme folder – or somewhere else?

    If class_exists returns true means that a class with this name has already been loaded.

    Step one:

    Manually delete the folder enfold ( and enfold child ) and copy from zip file. Replace the rev slider php and check.

    Step 2:

    Try to setup a complete new and clean install of WP, Enfold 4.6.3.1 with the updated revslider script and a new install of the child theme and check.

    Best regards,
    Günter

    in reply to: Page builder's min-height seems to be causing problems #1162871

    Hi,

    Yes please – and let me also have access to the php code so I can check it (and edit it) – and a link to the page please.

    Is the slider created with an older version of rev slider? If yes this could be a reason why min-height is still present.

    Try to save the slider again.

    You also can try to replace in file enfold\config-templatebuilder\avia-shortcodes\slideshow_revolution.php line 141:

    
    $params['style'] = " style='min-height: {$height}px;' ";
    

    with

    
    // $params['style'] = " style='min-height: {$height}px;' ";
    

    Clear all server cache and browser cache.

    Best regards,
    Günter

    in reply to: Bug: Enfold causes wrong update markers #1162508

    Hi,

    This is exactly how it is implemented and worked on my install.

    The fix in https://kriesi.at/support/topic/enfold-causes-wrong-update-markers/#post-1161827 has an improved implementation logic to check for the bundled plugin (and is part of oncoming 4.6.4).

    Best regards,
    Günter

Viewing 30 posts - 1,021 through 1,050 (of 3,744 total)