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Thank you Ismael. I will open a new thread. The theme is current and has been all along on auto update. Will discuss in new thread.
typing in caps does not mean shouting. I DO NOT HAVE A LAYERSLIDER IN MY WEBSITE!! LOL… Now I am shouting. totallly just kidding. I do not have a layerslider in my entire website. I have deleted all layersliders in the layerslider section. I have removed the layerslider from the front page MONTHS AGO! I had accidentally put a large image in it a very, very long time ago. When I had issues with the slider I REMOVED THE SLIDER COMPLETELY a long time ago. So this is why I need the help of Enfold to figure out why I am getting this issue on the speed test as I posted, what ? TWO WEEKS AGO??? So the other guy was saying I was using the version of Enfold from decades ago and I have the theme updated and it always has been. It is on auto udate. So I am waiting for hopefully Gigit to address this. I am sure he can fix it in 2 seconds flat but I for some reason I am not getting any help from them. I wrote to Envato yesterday and still no resopnse from them either. Hosting says zero they can do it is a theme issue. So here I sit waiting and waiting while frustration builds to no end.
That image you posted was removed I would say… maybe six months ago. Just guessing because it was so long ago..
GITTE, I DO NOT EVEN HAVE A LAYERSLIDER ON MY WEBSITE THANK YOU ANYWAY. SUPPORT WHERE ARE YOU????? THIS IS GETTING RIDICULOUS I GAVE LOG IN CREDENTIALS TO SUPPORT ON APRIL 26TH AND IT IS NOW MAY 2ND???
Great now I get INSULTED by a stranger. I am running 4.2.6. Not sure where you get your info from and who you are with your inaccurate information. I have built 14 websites to date. One of which has 175 pages. Mind your own business while I wait for an expert at hand to help me.
I responded to the questions asked of me on April 26th. It is now April 30th and I gave log in credentials and I still do not have a response. Is there someone who can help me. I advised this issue is interfering with my income. Site loading so slow no one is going to it and I rely on it for business. Please have someone advise asap.
ty.
PamI made changes in the Enfold theme page changing a few things in the Layerslider settings and nothing changed. I believe I put it back to where it was. I noticed I was not making any money and went to my website to change things and found the site not loading and just spinning for a long time. I do not know what FTP access is but here is the log in information so you can hopefully fix this.
Thank you in advance.
P.S (Added to above)and it is not that I do not want the layerslider. It is all because of this issue I attempted to not use it at all and turn it off. I would like to have it but can live without it if I must. Thank you!!!!
It is not a plugin. As I stated it is a layslider issue warning. Please respond quickly. No one is getting to my website and I rely on this income. 404 warnings all related to the layerslider. You can run it yourself if you would like. http://www.extraeyesphototours.com
6 http://www.extraeyes…ific-popup.css?ver=1 text/css 0.256 s – 46 ms – 125 ms 1 ms 2.1 KB – 200 66.96.147.106
7 http://www.extraeyes…mentplayer.css?ver=1 text/html 0.27 s – – – 7353 ms 2 ms 7.1 KB – 404 66.96.147.106
8 http://fonts.googlea…s?family=Metrophobic text/css 0.27 s 46 ms 37 ms – 52 ms 4 ms 0.8 KB – 200 172.217.7.202
9 http://www.extraeyes…ss?ver=58f0bbc3ce5b2 text/css 0.384 s – – – 120 ms 67 ms 17.9 KB – 200 66.96.147.106
10 http://www.extraeyes…css/custom.css?ver=2 text/css 0.385 s – – – 89 ms 4 ms 0.7 KB – 200 66.96.147.106
11 http://www.extraeyes…slider.css?ver=5.5.0 text/html 0.396 s – – – 7163 ms 1 ms 7.1 KB – 404 66.96.147.106
12 http://www.extraeyes…jquery.js?ver=1.12.4 application/x-javascript 0.483 s – – – 117 ms 61 ms 33.3 KB – 200 66.96.147.106
13 http://www.extraeyes…ate.min.js?ver=1.4.1 application/x-javascript 0.485 s – – – 91 ms 4 ms 4.3 KB – 200 66.96.147.106
14 http://www.extraeyes…-script.js?ver=4.7.3 text/html 0.491 s – – – 7121 ms 1 ms 7.1 KB – 404 66.96.147.106
15 http://www.extraeyes…avia-compat.js?ver=2 application/x-javascript 0.576 s – – – 81 ms 1 ms 1.3 KB – 200 66.96.147.106
16 http://www.extraeyes…ensock.js?ver=1.11.8 text/html 0.582 s – – – 7053 ms 5 ms 7.1 KB – 404 66.96.147.106
17 http://www.extraeyes….jquery.js?ver=5.5.0 text/html 0.66 s – – – 6928 ms 1 ms 7.1 KB – 404 66.96.147.106
18 http://www.extraeyes…sitions.js?ver=5.5.0 text/html 0.665 s – – – 6930 ms 1 ms 7.1 KB – 404 66.96.147.106
19 http://www.extraeyes…-script.js?ver=4.7.3 text/html 7.7 s – 73 ms – 6658 ms 2 ms 7.1 KB – 404 66.96.147.106I have Enfold theme and WordPress updated themes. Please be aware that I do not do code.
I keep getting a layerslider not found red warning in my speed test. My site is loading in 15 seconds. I have deleted the sample sliders. I canniot figure out why there is a warning if I do not use or have a layerslider in my website.Is there a solution that does not require code?
Pam
erslider/LayerSlider/avia-samples/slide3_l17.png <<< there are five lines of this slide one, two and three it is saying cannot find. 404.
thank you in advanceGood Morning Yigit.
I am having issues again.
The entire second line of editing tools has disappeared from the text block editor. I still have you on as a collaborator in my site and was hoping for your help. The change text color box and everything else is gone. I have disabled all plugins and still all the issues remain.
I cannot highlight and change font colors on any of the H1-H6 fonts.
I was trying to change the H6 to a different font in the Styling editor and it will only change the size, not the font.
The 1/5th box is doing the same thing as when it was acting up before you helped me the last time so I am suspicious something similar is happening?? The x is over the edit cell symbol is on top of the x to delete a 1/5th cell. It is easy to work around but just thought it was important since it happened the last time things went disarray.
Thank you in advance!!!
I want to include H6 all over the website where ever I see fit. What difference does it make where I would use it? Never mind. I just wont do it. Thank you.
I am trying to change H6 to a different font in Advanced styling, yes. It is not working. It is changing the size but not the font.
I am trying to change font colors in the Text Block individually on different pages. The whole second line of the text settings in the text block is gone including the strikethrough, horizontal line, TEXT COLOR. The box for text color gone. The line has disappeared. Can’t seem to find out how to get it back?
Thank you.
Pam
Masonry gallery has an option on the images to have text on them. The theme comes with black text. There is no option to change the black text that cannot be read on top of an image. There was about 5 or 6 lines of type to go in the quick code that solved this problem. \ Hover on the masonry images on this page and see the black type.
Thank you!!
PamI had taken my logo out when it was not working and blank image box was appearing. Working fine now thank you. Background turning gray and footer shrinking appears to be fixed when I added in a hot spot as you said so I can now fix those pages. Layerslider fine as you stated. So far all of the issues tested are working fine now. :)
Type on phone now looks good, no overlapping after I set the hot spot and cleared cache. :) :) :)
There is one strange thing. On the cell phone, there is a box under the hot spot image stretched that has the type in it instead of on image. I can live with this and make my changes accordingly now that I know the dreaded hot spot is causing this if this is just how they appear on cell phone.
Is there a way to have the image stretch along top of page without using hot spot box?.One thing I think we did not cover. I put in anti-spam plug in. Got a Ton last night!! Every time I try one it locks me out thinking I am spammer i and have to call flywheel to unlock me. Any suggestions? Do you think this glitched caused that? Now that I am happily up and running I do not want to lock myself out!
Back to next meeting. Thanks again. THANK YOU A TRILLION AGAIN!!! :) :)
Thank you!!!!!! I have several meetings today/tonight and I will get right on this and advise. Thank you again!! Be in touch shortly.
Pam
I have been waiting for Yigit who I have been told is a senior person to help me. There are numerous issues all over the place!! I will not repeat them yet again!! This is turning into a nightmare! I have given Yigit back-end access credentials to my site to help the NUMEROUS ongoing problems ALREADY LISTED A NUMBER OF TIMES. Do you even read what is going on before responding?? Please have a senior person who is going to respond and help me contact me. There is no layerslider on the home page!! I took it off since it does not work! I NEED HELP FROM A SENIOR PERSON ASAP!!!! This is getting infuriating! AND IT IS NOW INTERFERING MY CUSTOMERS/BUSINESS!!! DO I HAVE TO BEG FOR PROPER HELP-??? This goes back months and I am about ready to SCREAM!!
I sent a link in the email last week and also send a message here and not sure why it did not show up here.
I also sent more details in the last post about it being urgent that on a cell phone the type is overlapping making my issue now urgent.
Pam
Good Morning, I was not aware that there would be no support for the Holidays. I have contacted Flywheel. They have advised me that I can add you to my account for access to what you need. The easiest way is if I send you an email link. Do you have an email you are able to supply?
The newest issue is my logo which is set to be displayed when changing pages comes up as an image box as if the logo is missing. I have changed the logo and still not working. For now I have deleted the logo until the issue is resolved.
Please advise and I will send you a link in email if possible.
Thank you!!
I hope you had a great new year.
Pam
Thank you so much. I will contact Flywheel Tuesday morning when they are open and get the information you need. They have been assisting me in this and more than happy to help. I will also send screenshots but I have pages you can just go straight to and see the issues. I will send and write the list and address all Tuesday a.m.
Thank you again!!
Pam
I asked for a supervisor. I need a senior person or a supervisor. Please have them contact me.
Thank you.
So it has been SIX DAYS now with no response. Other more serious issues going on now and I am being ignored??
Twice I said I would NOT REINSTALL!! I waited this many days for you to once again tell me to do an install when I twice said I would not do an install??!! On December 7th I said I would not do a reinstall for the SECOND TIME! On December 6th I said I would NOT do a reinstall!! It is now December 13th and you ask me if I did the reinstall?? Get me a supervisor. My site is at a standstill all this time!!!
I already said I will not do a reinstall. I was told it would be trouble shooted if I say no. I said no.
Please continue to troubleshoot as stated would be done earlier. I do not want to waste any time.
please continue to troubleshoot. I greatly appreciate your help and look forward to a quick resolution.
Thank you.
I would like you to fix the problem some other way. I am not doing a reinstall. Can someone call me? I have customers waiting on pages that are paid in full. I really need to solve this yesterday.
Please advise asap if you could. Thank you.
Pam
