Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 3, 2022 at 12:30 am #1338555
    extraeyes

    Please help asap. I have turned off all plugins and it is still black only on the mobile. Works fine on the desktop. http://www.Photomagx.com

    Pam

    I know you like separate support tickets but on my phone and desktop the bar that says, can’t find what you need to start a new topic disappeared.

    The full-width easy slider has black-type after the update. I have 200 pages so I cannot change the H2 will take me days. I am a layperson, don’t do code can you help? Also this text on the mobile version is so large it cannot be seen on the mobile version of the page.

    • This topic was modified 2 years, 2 months ago by extraeyes.
    February 3, 2022 at 2:47 am #1338576
    Mike

    Hey extraeyes,
    I assume that you wanted the top bar and mobile menu background white, if so please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    @media only screen and (max-width: 767px) { 
.responsive #top .av_header_transparency #header_meta {
	background-color: #fff!important;
}
.html_av-overlay-side #top .av-burger-overlay-scroll {
	background: #fff!important;
}
}

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    February 3, 2022 at 5:26 pm #1338748
    extraeyes

    Thank you. I add that in, then cleared the browser cache and nothing changed.
    Please help as quickly as possible, please with other options. I greatly appreciate the assistance. thank you.

    February 3, 2022 at 5:29 pm #1338749
    Yigit

    Hi,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Cheers!
    Yigit

    February 3, 2022 at 6:10 pm #1338754
    extraeyes

    I believe the last time I did I needed your email address to create so since I am in a hurry here are my log ins I will change the password when done. THANK YOU!!!

    February 3, 2022 at 6:19 pm #1338755
    Yigit

    Hi,

    You have inserted code snippets that should have been added to functions.php file into Quick CSS field which broke the CSS and caused the issue.

    I have installed My Custom Functions plugin and moved your code there and that helped.

    Please review your website :)

    Best regards,
    Yigit

    February 3, 2022 at 6:24 pm #1338757
    extraeyes

    thank you let me check. I do not know what code snipets are. I am a layperson. thank you thank you.. let me check. be right back.

    February 3, 2022 at 7:18 pm #1338764
    extraeyes

    You are the best!!! works great!!! should I start two different conversations on the other two issues mentioned on the first page of this? Pew… so glad that its fixed!! thank you for the quick response.

    February 4, 2022 at 12:27 pm #1338875
    Ismael

    Hi,

    Glad to know that the solution is working. Yes, please open a new thread for the other inquiries to avoid confusion and make it easier for other users who might be looking for the same solution. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

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  • The topic ‘Menu went black on mobile please help asap!’ is closed to new replies.